Every review we hold for the Atherstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleQuentin was incredibly proactive and helpful in arranging repairs and finding a new tenant for my property. He kept me regularly updated and got things done very quickly.
Maria · 13 November 2025
Agent replied · 13 April 2026
Thank you for the glowing review! We are dedicated to providing exceptional service and are thrilled to hear it was reflected in our work with your property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time buyers, we were extremely unsure and intimated of the process of buying our first house but when inquiring about a viewing we were offered a free meeting with a mortgage advisor to help talk us through it all.
Curtis was invaluable to us from the very beginning. He explained everything so clearly and no question was silly to him. Our purchase had some complications which we wouldn’t have been able to overcome if it weren’t for Curtis. He went above and beyond and I truly don’t think we could have completed the process if we hadn’t had his help.
We would recommend Curtis to anyone - first time buyers or not - as he made the stressful process so much easier and was incredibly friendly also.
The rest of the staff are also amazing and helpful - Tony took time to talk us through our survey when we had concerns which really made us feel at ease and understand everything better.
We just got the keys and are so great full for everything he’s done :)
Dreya · 8 October 2023
Agent replied · 29 October 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan was brilliant from the start of the mortgage process to the end, patiently answering my numerous questions and consistently responding to emails. As a first time buyer, I was very fortunate to find Dylan and Country Wide Mortages at Bairstow Eves. Very professional - thank you.
Lizzie · 16 March 2025
Agent replied · 17 March 2025
Many thanks Lizzie for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuentin was amazing when came round, respectful great greeting and did he's job efficiently and was lovely to talk to aswell.
Richard · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind words about Quentin! Our team takes great pride in providing exceptional service and we're so glad to hear that you had such a positive experience with him. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe moment I saw the advert online, it was very easy to secure a viewing of the property. Quentin, who was in charge, took me through a simple and clear explanation of everything that was required from start to finish. His emails were …
Julius · 23 June 2026
Agent replied · 23 August 2026
Thank you for the glowing review! We strive to provide a smooth and informative experience for our clients. Our team at Bairstow Eves is thrilled to have helped you with your property enquiries. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDylan Beaman was very helpful and knowledgable. He fully supported me in the process of mortgage application from start to the end.
M · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear that Dylan provided you with exceptional support and knowledge throughout your mortgage application process. Our team is dedicated to providing top-notch service to our clients, and we appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleQuentin was a great help and the process was simple
AZUMONYE · 13 February 2026
Agent replied · 13 April 2026
Thank you for taking the time to share your experience, we're so glad Quentin provided excellent assistance and our process met your needs! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBairstow Eves are more than just an estate agent. For me, they were prompt, knowledgeable, friendly and understanding. Easily marketed and sold my property within a week.
There was an instant connection with the lovely Amber. Young Mason was an impressive young man. Rob, who I only spoke to on the phone, was so easy to talk to. The trio are wonderful to deal with, no big attitudes that are usually attributed to estate agents.
They kept me in the loop with the legal side to take out the stress. However, the biggest compliment is they listened to me and treated me with the utmost respect. Very customer focused. They deserve every success.
I · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us this great 5* review and kind comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very impressed with how quickly and efficiently Sharon Allen dealt with my maintenance issue. Professional engineers were arranged quickly and dealt with the issue immediately.
Kashmir · 23 July 2026
Agent replied · 23 August 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleQuentin Lee Is amazing at bairstow eves and sales and letting agents. He is very professional and could not have helped me anymore with finding a place. Thank you:)
Molly · 23 June 2026
Agent replied · 23 August 2026
Thank you for your kind review! Quentin is a true asset to our team at Bairstow Eves. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleUnder difficult and sometimes extremely difficult circumstances I would like to thank Rebecca Kay and Harry Richards who gave sage and timely advise, remained utterly professional and showed bucket loads of empathy. Can I gush enough.. I don’t think so. Thank you Both!
Richard · 8 September 2024
Agent replied · 4 September 2024
Thank you Richard for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves are more than just an estate agent. For me, they were prompt, knowledgeable, friendly and understanding. Easily marketed and sold my property within a week.
There was an instant connection with the lovely Amber. Young Mason was an impressive young man. Rob, who I only spoke to on the phone, was so easy to talk to. The trio are wonderful to deal with, no big attitudes that are usually attributed to estate agents.
They kept me in the loop with the legal side to take out the stress. However, the biggest compliment is they listened to me and treated me with the utmost respect. Very customer focused. They deserve every success.
I · 21 July 2021
Agent replied
Thank you for taking the time to leave us this great 5* review and kind comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry Richards is an absolute pleasure to have as a property manager. He is so responsive to any issues relating to my property, supportive and incredibly friendly. He will always go above and beyond to help me out! I would be lost without him!
Hannah · 9 August 2024
Agent replied · 1 August 2024
Thank you Hannah for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am purchasing a property through Bairstow Eves, I have found everyone very helpful, but would like to give a special mention to Josh and Tony. They arranged another estate agent in their group for my sale also. My house sold in one week. Thank you to everyone involved, I would certainly recommend Bairstow Eves.
Yvonne · 8 November 2023
Agent replied · 5 June 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented a property with Bairstow Eves and so far we are so impressed with how we have been treated as tenants. Jonathan has been incredible throughout the process and we do feel that he and the team consistently meet and exceed our expectations. Now that we have moved in to the property they have been really quick to sort out any small repairs that needed doing. Very impressed!
Sarah · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thanks to David Meredith for sorting out our first mortgage, David was very patient (we had lots of questions!), full of information and advice and was great in communicating with us on a regular basis. It would have been much more stressful, had we not had David's help. When we spoke to the other staff at Bairstow Eves they were always friendly and helpful. We would definitely use Bairstow eves in the future- especially David.
Thanks!
Zoë & Phil.
Zoe · 30 July 2020
Agent replied
Thank you for your fantastic 5* review! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
★★★★★ 1/5
GoogleI previously worked for this company as a lettings manager and was shocked to receive a letter stating I owe them over £1,000 after leaving the job over a year ago. This is completely unacceptable and feels ridiculous. I've never encountered a company that expects former employees to pay money after their tenure, especially not after so long. I think they forget how much I know about how they operate as a business, like how they charge tenants when leaving a property for things they didn’t actually do (only getting quotes then demanding money for works that have not been completed), plus a ton of hidden fees for landlords that aren’t even mentioned in the terms of business. What an absolute joke of a company. I would advise potential employees to be cautious and ensure they fully understand any financial obligations before accepting a position here. I would also advise landlords to stay away if they don’t want a company to rob them for their money!!!
Nelli · 7 December 2024
Agent replied · 2 December 2024
Hello Nelli,
Thank you for sharing your concerns. We take feedback seriously and would like to address your specific issues directly. Please contact us at review@countrywide.co.uk so we can discuss this matter further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWhilst buying a flat for my Grandmother Amber was very understanding of the situation and handled the progression of the purchase with the attention and detail we needed. In her absence, Shay stepped in and was fully up to speed on the process and what was needed in order for a speedy exchange and completion. Would recommend them both to anybody looking to buy or sell.
Perry · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter several months wasted trying to rent our property with another estate agent, I turned to Bairstow Eves and I had a totally different experience, suddenly my calls were being answered, viewings went up and we received constant …
Atul · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! Our team at Bairstow Eves takes pride in providing top-notch service for our clients. We are thrilled to have helped you find a tenant in just 3 weeks with the help of our dedicated agent, Quentin Lee. Your satisfaction is our priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Bairstow Eves to sell my property. During the whole process they were responsive and kept me upto date.
They sold my flat quick and were always there to answer the phone and update me with the sales process, even if they could not provide good news. A big thank you to Amber and Rob. You both were fantastic.PositiveResponsiveness, Quality, Professionalism, Value
Thomas · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan has really helped me with finding a good mortgage deal and setting up life insurance. We had regular phone calls throughout this year when organising the purchase of my first property and kept an eye on the current mortgage offers …
George · 13 November 2025
Agent replied · 13 April 2026
Thank you for sharing your positive experience, we're thrilled to hear that Dylan was able to assist you in finding the perfect mortgage deal and setting up life insurance. Our team is always here to make the process as seamless and … More
★★★★★ 5/5
GoogleWe had an excellent experience with Bairstow Eves Estate Agents while buying our property and arranging to let it out. …
4s · 23 April 2026
Agent replied · 13 April 2026
Thank you so much for your glowing review! We are thrilled to know that our team went above and beyond to make your experience stress-free and successful. It means a lot to us to have your recommendation, and we will continue to provide excellent service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter what turned out to be a tricky house purchase, we cannot recommend Chad and Oliver enough! They have gone above and beyond.. chasing solicitors and keeping us updated throughout the whole process! We would highly recommend using them and would not hesitate to use them again in the future.
Thankyou Chad and Oliver!
Jasmyn · 2 November 2022
Agent replied · 30 July 2023
Thank you Jasmyn for your wonderful 5* review of our local team and kind words. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleHighly recommend these guys specially Josh and Diana they were amazing purchased a property through these guys and I would highly recommend using them I will definitely be back for my next purchase
Subhan · 13 November 2025
Agent replied · 13 April 2026
Thank you for the glowing review! We are thrilled to hear that Josh and Diana provided you with excellent service during your property purchase. Kind regards, Lucy, Customer Feedback and Support Team
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