Ryder and Dutton Ashton-Under-Lyne reviews

★★★★★ 5/5

Trustpilot

I had previously tried a different…

I had previously tried a different agent. Ryder and Dutton stepped in, provided realistic advice and suggestions. The property was proactively marketed and sold in a timely manner. The after care until completion was fantastic with regular updates and on completion date, Catherine, was superb. A real credit. Thanks to them and recommend them as a first choice Estate Agents. Thank you.

Alan · 4 August 2026

★★★★★ 5/5

Trustpilot

Great customer service!

Great customer service! My chain was very slow due to having to wait for tenants to vacate my property, but Fleur kept in touch with me even when we were just waiting. And when everything finally started happening she was an invaluable point of call to get the other sides actually moving (they were definitely not as proactive). She always came back to me with updates and helped navigate any problems. She always put me at ease. The welcome gift with tea/coffee/biscuits etc was a really nice touch. Thanks you so much saddleworth branch.

Anna · 20 October 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

Excellent Service from Start to Finish!I recently bought my new home through Ryder and Dotton], and I couldn’t be happier with the service I received. From the very first viewing to the final paperwork, the team was professional, attentive, and genuinely helpful. They kept me informed throughout the process and answered all my questions, no matter how small.The agents I worked with were not only knowledgeable about the property but also transparent and honest, which made me feel confident in my decision. They went above and beyond to ensure that everything went smoothly, and I never felt rushed or pressured at any stage.I would highly recommend Amara, Jade and Micheal at Ryder and dutton, Royton ] to anyone looking to buy a new home. Their dedication and commitment to their clients are outstanding, and I couldn’t have asked for a better experience. Thank you for making this process stresfree and exciting!

Jilsy · 19 October 2024

★★★★★ 5/5

Trustpilot

Thanks for helping us find our new home…

Thanks for helping us find our new home in England. Special thanks to Elizabeth and Milly 🙂

Infant · 13 July 2026

★★★★★ 1/5

Trustpilot

Disappointing Experience with Unprofessional Service, but a Few Bright Spots

Our experience with Ryder & Dutton has been quite disappointing from the start. Trying to schedule an appointment to view a property was extremely difficult, and communication with the team was frustrating. The first time we called to arrange a viewing, they asked when we were available. I gave two dates, but neither worked for them. Instead of offering alternative dates, there was silence on the other end, no suggestions, no effort to accommodate us. The conversation felt awkward, with me asking all the questions, and it was so unhelpful that I ended up hanging up promptly.However, I eventually called back a few days later, and this time I spoke to a lady (Rachel, I think) who was much better. She was very professional and accommodating, making the process smoother. I also dealt with another lady, Lois (I believe), who was great to deal with as well. Both were a noticeable improvement in terms of customer service compared to the initial experience.The first property we managed to view was guided by a gentleman who was far from professional. He didn’t offer any guidance throughout the viewing and was generally unfriendly, leaving us with a poor first impression.On another occasion, we were shown a property by a young lady who was clearly inexperienced. She seemed to know very little about the property, and it was obvious she wasn’t prepared to conduct the viewing alone. It made the experience awkward and uninformative.When we made an offer on a house, I called for feedback, and the person handling my offer was uninterested and fobbed me off onto another colleague. It felt like they couldn't be bothered to engage with the process. I made two separate offers on this property, clearly showing my interest, and was ready to make a final offer of a few thousand below asking price. However, due to the lack of professionalism and how everything was handled, I ultimately decided to step away from the deal. Throughout this, we were left constantly chasing for updates, with little initiative shown on their part.It seems like Ryder & Dutton have a lot of local properties on their books but simply don’t have enough staff to service them properly. Given the poor communication and lack of professionalism, we chose not to list our property with them. This was further cemented by their high fees, which are among the most expensive in the area, yet the service we received was far from premium.We expected a more professional and knowledgeable service, but unfortunately, Ryder & Dutton fell short at nearly every stage.

MAS · 16 October 2024

★★★★★ 5/5

Trustpilot

I got my first house!!!!

Ryder & Dutton helped me purchase my first house!! As a single father of 2, I was struggling but Grace helped me and answered every questions I had and was just a wonderful experience overall, thanks Grace!!! Now im off to celebrate!!! WOOOOP!!!!

John-Michael · 20 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service by the Huddersfield Branch

During the recent sale of a property I experienced great service from Ryder and Dutton. Veda was excellent answering any queries I had and gave very regular updates. I would certainly use their services again when needed.

Michael · 27 September 2026

★★★★★ 1/5

Trustpilot

"Unprofessional Service and Misleading Communication: A Frustrating Experience with Ryder & Dutton"

I initially called to arrange a viewing for a house and was told by Agent 1 via a callback after a few hours that the house already had an accepted offer.Later, I asked my wife to call, and she spoke to Agent 2, who told her they would speak to the owner and arrange a viewing for us. Shortly after, we received an email confirming a viewing for 2 PM on Sunday.However, the next day, Agent 1 called my wife to inform her that the house was no longer available because an offer had been accepted, despite the fact that Agent 2 had already spoken to the owner and secured a time slot for the viewing.Today, I called and spoke to Agent 2, who asked if I had cancelled the booking. When I said no, they mentioned something vague about the owner not wanting a chain and preferring a quick sale. This directly contradicted the earlier assurance that we were scheduled for a viewing.Frustrated, I spoke to the manager, who simply reiterated that an offer had been accepted, without addressing the miscommunication or misleading information we'd been given throughout this process.This experience has been marked by extremely poor communication, inconsistent information, and outright misinformation between agents. It has been the worst experience I've ever had with an estate agency, and I will certainly be looking elsewhere in the future.

Osman · 11 October 2024

★★★★★ 5/5

Trustpilot

Ryder Dutton Glossop are amazing

Ryder Dutton Glossop are amazing, they are helpful knowledgeable and so friendly, Ryan, Kayleigh and Dylan were the best. They sold our house in less than 4 weeks and were there whenever we needed reassurance. The photographer was brilliant and made our house look amazing. I would definitely recommend them xx

Mrs · 26 June 2026

★★★★★ 5/5

Trustpilot

Geraldine Marsden was very helpful…

Geraldine Marsden was very helpful keeping me updated throughout the whole process and made it very stress free for me. Overall had a very good experience. Would highly recommend using the services provided by ryder and dutton.

Omar · 25 September 2026

★★★★★ 5/5

Trustpilot

Great service

We recently sold our property through Ryder and Dutton, and it was sold and complete in a few months. Amy handled our sale and was really professional throughout, Amy was contacting all parties on our behalf and we were always informed and kept up to date during the process. Amy let us know when she was on leave and ensure someone could help if we were to call, overall it was a good experience selling with Ryder and Dutton and that was all down to Amy.

Chris · 5 October 2024

★★★★★ 5/5

Trustpilot

Hallelujah for Heywood

Although I am a buyer and Ryder & Dutton are acting for the seller, Catherine has been nothing short of fantastic. She responded to every query immediately, in a friendly and helpful way, keeping communication flowing between the vendor and I. When I came into the office to provide required documentation she was always welcoming and extremely efficient. At the property, Tom was great. He was there with answers but he stood back and let me take viewings at my own pace. Between Catherine and Tom, purchasing a house suitable for my future needs was made smoother and less hassle than I expected. Thank you so much.

Patrick · 2 October 2024

★★★★★ 5/5

Trustpilot

House move experience

The most important aspect of the house sale was the good clear communication regarding the progress of the sale.Amy was always able to update me and answer any questions I had, if not immediately then by a return call. Not having sold a house for many years I did find it quote fast moving near to completion having to wait for funds to transfer arrange removal and key collection at both ends all in one day.

Michael · 26 November 2024

★★★★★ 5/5

Google

Zak was very helpful with my move into my new home. 10/10 service!

Nancy · 31 July 2026

★★★★★ 4/5

Trustpilot

Geraldine Marsden did a fantastic job…

Geraldine Marsden did a fantastic job in guiding us through the later stages of selling and buying a property with Ryder & Dutton. Always answered any queries promptly and thoroughly. Geraldine kept us informed every step of the way. This makes a huge difference in the sometimes stressful time of buying and selling property. Great job.

EN · 13 May 2026

★★★★★ 5/5

Trustpilot

Great service received from Jacqueline

Great service received from Jacqueline. Professional and courteous with prompt replies to emails and calls including liaising with the vendor over potential furniture to purchase. You made a stressful time much easier, thank you.

Miss · 9 October 2026

★★★★★ 4/5

Trustpilot

Very professional and friendly and…

Very professional and friendly and helpful. Katie was very helpful.

William · 18 August 2026

★★★★★ 5/5

Trustpilot

All of the team at the Heywood office

All of the team at the Heywood office, especially Catherine, Emmy and Elle were extremely helpful and professional and made the selling of our mums house as stress free as it could be. Would definitely recommend. Thanks again

Mr · 11 September 2026

★★★★★ 5/5

Trustpilot

Not the most stressful thing in life, anymore...

Not the most stressful thing in life, anymore.Nobody is saying moving house is easy. It's an emotional rollercoaster..."Are we going for it? Aren't we?!" Alex & Fleur at R&D Uppermill were with us every step of the way. Every loop the loop, every sweeping bend. Their communication from day dot was outstanding. Always available and always able to answer the pertinent questions. Our sale & purchase was particularly tricky because we were in a lengthy chain. Not to mention we had a baby arriving within 4 days of the moving date. When you're chucking a newborn onto the "moving house rollercoaster" - you've got to be sure you've picked the right team. As we shot though the photo finish & the wheels ground to a halt, we were all smiles. So yeah - moving house used to be one of the most stressful things you could do. Not anymore, not if you pick the right team to do it with.

Rick · 16 September 2024

★★★★★ 5/5

Google

Fantastic service. Always available and communication was clear and prompt. Kirsten and Matthew were so helpful and really went above and beyond. Couldn't recommend highly enough.

Neil · 23 April 2026

★★★★★ 5/5

Trustpilot

Very efficient agents. Ryder Dutton

The Manager Alex Fitton who started a sale of property with us, was very efficient and friendly. He committed a very good price and advertised it well. The initial photo of the property was not correctly done by the photographer that we paid for and Alex changed it straight away and the photo turned out well, so it was advertised very efficiently. Then the staff were dealing with the sale. They were all efficient and friendly. When we agreed on a purchase price, a lady called Jenny, was then straightforward to me. She was very good, she phoned me about things. Any emails were responded very quickly from her. She was very good. She understood everything I was thinking about and had lots of ways to make me feel better and more relieved. Thank you Jenny. Please tell all the staff they were working extremely well. If you were away, someone contacted me for you straight away. Good

Kathryn · 13 September 2024

★★★★★ 5/5

Google

I highly recommend this estate agent. Zoe was handling a conveyancing matter for me, and was very clear with instructions throughout the process. She made it simple and easy to navigate from start to end, and was always available to give me an update or respond to the many enquires I had. After a not so great experience with a previous estate agent, it was a pleasure to have Ryder & Dutton, specifically Zoe guiding us through this time. She is the perfect combination of professional, efficient and friendly and we are very grateful to her. Thank you Ryder &, Dutton / Zoe from all of us!

David · 11 October 2025

★★★★★ 5/5

Trustpilot

Excellent customer service

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the team in the office always positive and helpful. Martin was informative and genuine from the outset. Great team at Lindley. 😀

Gabriel · 4 May 2026

★★★★★ 5/5

Google

just like to thank Ryder and Dutton for being very efficient and helpful, and a big thanks to Mitchell Cust who kept me well informed and got the deal finalized

Andrew · 16 March 2026