Trusted Agent profile Β· Ashton-Under-Lyne

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Ryder and Dutton Ashton-Under-Lyne reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,768 reviews across 2 platforms

20 Market Street, Ashton-Under-Lyne, OL6 6BX

Ryder and Dutton's office in Ashton-Under-Lyne, at 20 Market Street, is rated 4.8 out of 5 across 2,768 reviews on two platforms, including 551 Google reviews rated 4.9.

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4.9 / 5

551

Reviews on Google

This office

Trustpilot logo

2,217

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.

4/5

Trustpilot

Jessica williamson made my whole…

Jessica williamson made my whole experience of selling and buying a fantastic one, she was always on the other end of the phone, answered any questions we had about anything, nothing was ever too much trouble. Thank you Jessica 😘 The Solicitors on the other hand where hard to reach, I felt they never really engaged with us, when you have never done this before, you look for a guiding hand with knowledge of whats happening and someone you can rely on, we don't feel this was what we got, unfortunately more often than not we felt ignored. Yes the portal was there, but never updated, it was a more of a toolfor Blackburn Birchall to ensure they ticked boxes. Sorry that was our experience.

Mrs Β· 25 July 2025

5/5

Google

I would like to thank Robyn for all your help My rating is 5 stars ***** 😊 …

Tomasz Β· 23 April 2026

Agent replied Β· 7 May 2026

Thank you Tomasz for such kind words. Glad you felt everything was helpful and deserving of a 5 star experience. All our best!

2/5

Trustpilot

Sub average service for price

Positive points: Branch Manager was very helpful during initial process, and guided me very well and house went up on sale fairly easily and quickly. The drawing of contract was easy.Negative points: Once house was sold, Lack of communication, I wasn’t kept up to date, I had to do lots of chasing around and even with that I would get redundant answers. Any information I was seeking from seller where agent has to act as a bridge, it was almost impossible asking them for help. Staff not very helpful. Based on this I think they are overpriced for services they give. Will I recommend R&D? No!

Amir Β· 25 April 2024

Agent replied Β· 15 June 2024

Dear Amir,Thank you for your feedback and I appreciate you taking the time discuss your experience with me when I telephoned you just now. We spoke about where you felt we fell a little short of your expectations and I can assure you your comments have been taken on board. I am pleased we achieved your asking price which was more than our competitors had valued the property for initially and it has of course allowed you to move to your next family home. We wish you all the best for the future. Michael HodsonBranch Manager - Ryder & Dutton, Middleton

5/5

Trustpilot

Recently used Ryders Uppermill to sell…

Recently used Ryders Uppermill to sell my property and then went onto purchase a property through them. Honestly a great experience from start to finish. The staff are very helpful, from Charlotte's communication organising viewings, bookings etc to Jenny Boyle who literally took all the pressure off me and my family when moving house. Nothing was too much and when i needed Jenny the most, without any comeback or moaning she jumped on it. Great experience. Thank you very much. Will defo use Ryder and Dutton Uppermill going forward

James Β· 26 August 2026

5/5

Trustpilot

Oldham branch

I can’t thank Jess at the Oldham branch enough for all her support through this journey, it has been stressful however she made it so much smoother. She was quick with her responses and explained everything thoroughly as much as she could. Thank you Jess for everything! The rest of the team are just as helpful and friendly as we viewed quite a few properties before finding the right one for us!

RB Β· 6 September 2024

Agent replied Β· 22 October 2024

Thank you for your kind words which I will pass onto Jess! We're so happy to hear that you had a positive experience and that you found the right property! 🏠 - Tony and the Oldham team

5/5

Trustpilot

Great work!

I am absolutely delighted to share my heartfelt appreciation for the outstanding service delivered by Emma and Elizabeth. Their meticulous attention to detail and proactive approach in arranging property viewings surpassed my expectations. Their warmth and professionalism made the entire process not only efficient but also enjoyable. Furthermore, I cannot thank Laura enough for her exceptional communication skills and unwavering commitment to keeping us informed every step of the way. Together, their collective efforts have truly set a benchmark for excellence in estate agency services, and I am immensely grateful for their dedication, expertise, and genuine care.

Mengran Β· 17 April 2024

Agent replied Β· 15 June 2024

Thank you for the amazing Review, we hope you enjoy your new home it was great working with you.

5/5

Google

Zoe has been an absolute star. We recently purchased our first home through Ryder and Dutton and we are very happy. Good communication, quick replies to emails. When Zoe wasn't available we always had someone else we could speak to.

Julia Β· 11 October 2025

Agent replied Β· 25 May 2025

Thanks Julia, hope you're loving your new home!

4/5

Trustpilot

Thank you

Ada worked hard to try and keep everyone infomed even through some parties/solicitors were less than helpful at times. One thing that would have helped would be to tell buyers/ sellers not to book vans until they recieve written confirmation. As a person who doesn't buy/sell houses often that would have really helped.

Louise Β· 21 July 2026

Agent replied Β· 5 August 2026

We truly appreciate your kind words about our team member's dedication. Your feedback regarding communication about booking vans is invaluable, and we will certainly consider implementing this suggestion to improve our service for future clients.

5/5

Trustpilot

Sale of Cottage

Catherine and Kia at Ryder and Dutton made the process of selling my cottage run smoothly from start to finish. They regularly communicated by phone or e-mail, were professional and helpful and provided information and guidance throughout it all, taking any pressure off by sorting out problems and queries as they occurred.

Alan Β· 27 July 2026

Agent replied Β· 29 July 2026

Thank you Alan for your kind review - we are glad that everything went to plan for you :) Thanks for trusting us with your sale

5/5

Trustpilot

5 Star Service.

I unreservedly give this five-star review to Ryder and Dutton and, more specifically Laura Chadderton, who made the process of selling our home an absolute breeze. From start to finish, Laura’s professionalism, expertise, and dedication were evident every step of the way.First and foremost, Ryder and Dutton's market knowledge was impeccable. They provided us with a comprehensive analysis of comparable properties and helped us set a competitive yet realistic price for our home. Their marketing strategy was top-notch, utilizing a variety of platforms to showcase our property and attract potential buyers.Communication was seamless throughout the entire process. Laura kept us informed of every showing, provided valuable feedback, and promptly answered any questions or concerns we had. Their attention to detail ensured that no aspect of the sale was overlooked, from scheduling viewings to negotiating offers.When it came to negotiations, Laura truly went above and beyond to secure the best possible deal for us. Their negotiation skills were unmatched, resulting in a quick and favorable outcome.Overall, working with Ryder and Dutton and Laura was a pleasure, and I cannot recommend them highly enough. If you're looking to sell your home with ease and confidence, look no further than this exceptional team.

Paul Β· 9 April 2024

Agent replied Β· 15 June 2024

Thank you for the amazing review! Really pleased to hear you have been happy with our service. Laura is a fantastic sales negotiator and will always go out of her way to get the sale through! ⭐

5/5

Trustpilot

Lisa Royle was responsible for…

Lisa Royle was responsible for ensuring, eventually, that the property was sold. There were a number of issues with intending purchaser's but Lisa maintained a positive and helpful approach throughout.I was kept fully informed of matters throughout.The property was put on the market in December 2023 at a somewhat optimistic value and took about 10 months to eventually sell. Lisa was involved throughout to bring about the sale.

Jeremy Β· 29 October 2024

Agent replied Β· 27 December 2024

We appreciate your kind words about Lisa. It's wonderful to hear that she was able to maintain a positive and helpful approach throughout the process, even when faced with challenges. We strive to ensure our clients are kept informed and supported every step of the way.

5/5

Trustpilot

5 star service from the Rawtenstall branch

Ryder & Dutton Rawtenstall were absolutely amazing and provided a fantastic service for the purchase of our new home. Alex McMahon was my point of contact for the purchase as she was just fantastic, I cannot praise her enough! She was always there to answer all my questions and she made the whole process so easy and stress free which was massively appreciated. Her communication was fabulous and I was kept updated regularly and my emails were always answered promptly. Alex was super friendly and professional and it was lovely to finally meet her when we collected our keys from the Rawtenstall office. We were made to feel so welcome and everyone in the office was so excited for us and it just made the experience so enjoyable. A huge big β€œThank you” from the Crawley family for helping us to secure our dream home.

Clare Β· 4 April 2024

Agent replied Β· 15 June 2024

Hi Clare, thank you for your review it was a pleasure helping you find your dream home. I wish you and your family the best of luck. Alex :)

5/5

Trustpilot

Charlotte was incredible

Charlotte was incredible. She is professional, amiable and was a great support. She would be an asset to any business and I would recommend her again again.

Annette Β· 22 September 2026

5/5

Trustpilot

We would highly recommend Ryder & Dutton Heywood

We recently had the pleasure of working with Jenna from Ryder & Dutton Heywood to sell our home, and we are beyond grateful for her exceptional service and dedication throughout the entire process. Jenna and the team’s commitment to achieving the best possible outcome for us was clear from the start. They took the time to thoroughly understand our needs and priorities, and their proactive approach ensured that our property was marketed effectively to potential buyers.Throughout the process, Jenna was a constant source of support and reassurance. Her communication was consistent and transparent, keeping us informed and updated at every stage. She handled every challenge with grace and professionalism, and her unwavering optimism and positivity were exactly what we needed!We are thrilled that we successfully sold our home and would highly recommend Ryder & Dutton Heywood to anyone considering them.

Katie Β· 2 April 2024

Agent replied Β· 15 June 2024

Thank you so much for the wonderful review! we wish you all the very best from all at Ryder and Dutton Heywood

5/5

Google

Mitchell has been very responsive to my queries and explained things clearly. I am extremely pleased with the service which I have received so far.

GingerBeardGeek Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to share your experience, we’re delighted to hear you’ve been pleased with the service and support so far. Wishing you a smooth and successful journey ahead.

3/5

Trustpilot

It took a lot longer than was meant too…

It took a lot longer than was meant too as this was a sale with no chain . The buyers did not have the funds readily available as we was told before the sale . This was the cause of the delay. The aftersales advisor was great keeping ontop of the buyer and their solicitor.

Dear Β· 3 July 2026

Agent replied Β· 3 July 2026

We appreciate you sharing your experience. We understand that the delay was frustrating, especially given the initial understanding of the sale. We are pleased to hear our aftersales advisor provided excellent support in managing the situation.

5/5

Trustpilot

Highly recommended!

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!

Stephen Β· 13 May 2026

Agent replied Β· 14 May 2026

We're happy to hear that your experience has been remarkable! It's great to know that our agent has been so helpful and efficient, and that the landlord has been cooperative. Thank you for your positive feedback.

5/5

Trustpilot

A massive thank you to Fiona & Kia

A massive thank you to everyone at Ryder & Dutton in particular Fiona & Kia at the Holmfirth office. We had a really poor experience with Simon Blyth and switched to Ryder & Duton with Fiona & Kia taking personal responsibility for our sale. Fiona even offered additional advice on how to market the property, in particular the front elevation of the property. We liked the idea of adding some planters to the front aspect that we have taken these to our new property and still love them. Our sale was prolonged, approximately 6 months from agreeing the sale to completion and during this time we have really appreciated the effort and personal investment and support that Fiona & Kia privided in securing viewings and the eventual sale. Moving home is very stressful, but Fiona & Kia made sure that we were not only kept updated on progress but were proactive in chasing updates / information from the chain, which was really reassuring that the sale was progressing. Without this I honestly think we would still be sat in our old house. Thanks again for making the move to our dream home come true. Tim & Pauline

Timothy Β· 28 March 2024

Agent replied Β· 15 June 2024

Many thanks to you both for your wonderful review! We hope you will be very happy in your new home!

5/5

Trustpilot

Jacqueline was absolutely fantastic…

Jacqueline was absolutely fantastic throughout our house purchase. As buyers, we really appreciated how helpful and approachable she was, and she was always available whenever we had a question or needed anything

Ciara Β· 19 August 2026

5/5

Trustpilot

Helpful, Efficient, Friendly and Proactive

Renting my house was easy and quick with the help of Rachael Howard-Cofield, Ellouise Dagnall and Joshua Albanese. Rachael was extremely helpful and always kept me updated throughout the process. Rachael would always get back to me within an hour of my email and helped move the process along very quickly. She was always very polite and friendly and was a pleasure to talk to. Ellousie was very efficient when sending over our contracts making sure everything was done as quicky as possible for us. Josh was very friendly when showing us around the house and when giving us the keys he took his time to show us where all the metres are and other useful information etc. Josh also did our inventories which were very detailed. I would highly recommend using Ryder and Dutton, all of the staff that helped us were extremely reliable and friendly. These staff members are a credit to the company!

Sarah Β· 27 March 2024

Agent replied Β· 15 June 2024

Thank you for the 5 star review! ⭐⭐⭐⭐⭐

5/5

Trustpilot

Fantastic Service

Rachael Hilton and Daniel Parkinson have made my and my partners experience in renting our first home very positive and professional. They have been an incredible support and have been on hand with emails and calls frequently to help with the quick and smooth transition of viewing the home to handing over the keys. I highly recommend Ryder & Dutton Estate Agents as they have a highly supportive team around them especially Rachael and Daniel.

Jessica Β· 28 June 2024

Agent replied Β· 23 August 2024

Thanks for your five star review for Rachael and Daniel. I hope you have settled into your new home.Gareth HuntHead Of Lettings

5/5

Trustpilot

Sarah and Paige were very professional…

Sarah and Paige were very professional and very patient

Phil Β· 17 June 2026

Agent replied Β· 19 June 2026

We're so glad our team provided excellent, professional service. We appreciate your recommendation! Gareth

5/5

Google

Genuinely fantastic service. We sold our home with Ryder and Dutton after first listing with another agent. We decided to switch to Ryder and Dutton, and I'm so glad we did. They have been worth every penny. It's not often you get great customer service anymore, but I really feel that we've had it. Nothing is too much trouble, the communication is great and I think the out-of-hours services keeps everything ticking over even when the branch is closed. Thank you to the whole team including Kirsten, Alice, Ewan, Robyn and Mitchell.

Jack Β· 11 December 2025

Agent replied Β· 16 April 2026

Thank you Jack for taking the time to leave a positive overview of your experience with us, happy we could help!

5/5

Trustpilot

Ada was outstanding looking after us…

Ada was outstanding looking after us for our first purchase. Her communication was excellent- especially when we had really silly questions! Fantastic service. Highly recommend πŸ‘

R Β· 23 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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