Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
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5/5
GoogleWe had a difficult and protracted sale, and purchase, of our home but Victoria and Jodie stuck at the process, advising and working around the stressful intricacies of selling and purchasing houses. I would highly recommend you contacting Bridgfords to help you navigate the housing market.
David Β· 18 January 2026
Agent replied Β· 25 January 2026
Thank you for your kind words! We are so glad to have helped you through the challenging process of selling and purchasing a home. Our team at Bridgfords is always here to make navigating the housing market as stress-free as possible. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleVicky Coffey was excellent throughout the whole process. I would 100% recommend using Bridgfords, and Vicky in particular. I was update throughout, and left in full confidence with everything in her control. Just fantastic!
Richard Β· 19 December 2024
Agent replied Β· 23 December 2024
Thank you for leaving us your superb 5* review and recommendation Richard. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team did great especially Vicci who ensured my purchase went through smoothly! Thank you
Jordan Β· 31 July 2025
Agent replied Β· 30 August 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI would like to thank Abbie and Steph at Bridgfords for the sale of my property.
From my first point of contact having a sale fallen through with previous estate agents they just picked up and dealt with it in a very smooth, efficient and professional manner.
I was so gutted when Abbie left. She was fantastic! She was booking viewings everyday up until she found me the right buyer. Gave me regular updates and gave me the satisfaction of what a customer needs. Buying and selling was a very difficult and stressful time for me. Steph was amazing in getting the sale completed! I can't thank her enough! She did a grand job getting the solicitors on ball! Thank you so so much Steph you've been great. I highly recommend Bridgfords at Ashton.
Sadia Β· 27 August 2019
Agent replied Β· 25 August 2024
Thank you Sadia for your 5* review of Abbie and Steph at our Ashton-under-Lyne branch. It is great to read that you received fantastic service and I will make sure your kind words are forwarded to the local team. Thank you for the high recommendation.
Best wishes, Scott
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5/5
TrustpilotVery happy with sale via Bridgfords Swinton
Very please with the service and result of selling my motherβs house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.
R Β· 24 March 2025
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5/5
GoogleBridgfords have been amazing for us selling our house! From the initial valuation with Adam where what we wanted and what worked for us was put at the forefront of everything they offered us. The whole team there were so lovely but I have to mention Vicky specifically who stayed with us right from viewings and offers all the way and throughout some really frustrating solicitor days, she kept us informed calm and sane! The personal touches in her service right down to helping us get to know our new area made our experience with bridgfords great. Thank you team Ashton, we don't plan to ever do it again but I will certainly recommend you to everyone else π€£
Evie Β· 4 November 2024
Agent replied Β· 11 November 2024
Thank you Evie for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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2/5
TrustpilotBranch staff good, conveyancing beyond horrendous
Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer Iβve had to end the sale as my mental health couldnβt handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.
Andy Β· 16 January 2026
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5/5
GoogleVictoria and the team are brilliant
Greg Β· 16 September 2025
Agent replied Β· 16 April 2026
"Thank you so much for your kind words! It's an honor to have customers like you who appreciate our hard work and dedication. We look forward to continuing to wow you with our services. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWorked with Vicky to secure a home we had shown an interest in
A pleasure to work with Vicky
A smooth quick and efficient transaction to complete on our property
thank you
Simon Β· 28 October 2024
Agent replied Β· 11 November 2024
Thank you for your 5* review Simon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotIf I could put 0 I would
If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they havenβt given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people
Olivia Β· 10 November 2025
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5/5
GoogleFrom our first visit to decide how much we would put the house on the market for , for the excellent night and day photographs taken, which made a beautiful book for buyers and for all the communication on prospective viewers, interests and feedback gained, to selling our house, we would definitely recommend Ashton-Under-Lyne branch. Staff were friendly, approachable and professional. We canβt thank them enough, we are sure all the work they did helped us sell very quickly .
Gail Β· 27 August 2018
Agent replied Β· 25 August 2024
It is fantastic to read that you have had such a positive and friendly experience while selling your home though Bridgfords, Ashton-under-Lyne and that they gained you a quick sale. Thank you Gail for your recommendation and your 5* review.
Kind regards, Scott.
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5/5
TrustpilotHolly & Nathanial @ Stockton Heath
Iβm so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. Theyβve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
RL Β· 4 August 2026
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5/5
GoogleAbsolutly Great service from Vicky and Chris both are well trained professional they have in house Mortagage advisor Chris βοΈ and Vicky from sales βοΈ I have taken their advice and trust me all the process went really smooth. They kept me in loop all the way to process of whole buying transaction of our house. Once again A big Thanks to all team of Bridgeford. Well done and keep it up your top notch service. 5βοΈ
Rizwan Β· 15 November 2024
Agent replied Β· 22 November 2024
Thank you so much for your wonderful 5* review Rizwan! We're thrilled to hear that Vicky and Chris provided you with such excellent service and made your home-buying process smooth. Your kind words and appreciation mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleWe used Bridgefords Ashton to buy our first home and the process was really smooth. Victoria Ashworth was our mortgage advisor throughout the process and was amazing. She was really friendly, always responded in a timely manner to emails/calls and was very helpful/patient in answering any questions we had. Will definitely be looking to remortgage with Vicky again. Thank you.PositiveResponsiveness, Quality, Professionalism
Maroof Β· 26 August 2022
Agent replied Β· 25 August 2024
Thank you so much for this fantastic 5* review Maroof! We really appreciate your kind words. Best wishes Graham, Customer Relations
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5/5
GoogleEvery member of staff was exceptionally helpful and efficient during a very difficult sale. In particular I'd like to mention Rebecca Walsh who went over and above the call of duty throughout the whole stressful process making sure to update me at every stage. I recommend her efficiency and customer care highly and would have no hesitation in going straight back to her if I need help in the future. Thank you Rebecca!
Shabnum Β· 26 August 2020
Agent replied Β· 25 August 2024
Really lovely to read another 5* review for the Bridgfords Team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
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1/5
TrustpilotI wrote an email to one of their salesβ¦
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
Rachel Β· 27 June 2026
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1/5
TrustpilotBridgfords Gosforth
Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay Β£850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.
Sally Β· 5 August 2023
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1/5
Trustpilotwould not recommend this company to anyβ¦
would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.
Andrew Β· 24 June 2026
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5/5
TrustpilotA cheerful professional that brightens up your day...
I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever metβ¦so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.
GLY Β· 12 July 2023
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5/5
GoogleVictoria was very helpful and communicative, keeping us updated on any relevant information on the property, really very helpful!
Alex Β· 19 December 2024
Agent replied Β· 23 December 2024
Thanks Alex for taking the time to leave us your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotThe Best Professionals in Property Management & Client Relations
I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.
Edward Β· 12 May 2023
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5/5
GoogleExcellent from start to finish of purchase. George Chadwick went out of his way to keep me updated at all times
Elliot Β· 15 November 2024
Agent replied Β· 22 November 2024
Thanks Elliot for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBridgfords were the third agent we used and they sold our house on the first viewing. Ashley was knowledgeable about the house and area. Abigail kept us up to date on all the appointments, confirmed everything by email and always rang back quickly when the lines were busy. This level of communication should be standard but it was the first time we had experienced it. I would highly recommend using Bridgfords.
Stephanie Β· 27 August 2018
Agent replied Β· 25 August 2024
Hi, Stephanie
Thank you for the response. It's always great to hear positive feed back and it sounds like Ashley and Abigail have earned every one of those 5 stars!
Kind regards, Chris
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5/5
TrustpilotYou're a star Ellie
Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!
Pamela Β· 28 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.