5/5
Google1st class professional service
Agent replied · 17 June 2024
Wow Sandra, thank you for taking the time leave us 5 fantastic stars!
Trusted Agent profile · Ashington
Rook Matthews Sayer Ashington reviews
★★★★★
706 reviews across 2 platforms
2 Laburnum Terrace, Ashington, NE63 0XX
Rook Matthews Sayer's office in Ashington, at 2 Laburnum Terrace, is rated 4.8 out of 5 across 706 reviews on two platforms, including 91 Google reviews rated 4.6.
Reviews
Every review we hold for the Ashington office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThis firm were the letting agents for…
This firm were the letting agents for the house next door to me. Total nightmare. I have been forced to move out due to the horrendous tenants since 2017.
5/5
TrustpilotEasy communication and process
Rating only, no written review.
Agent replied · 27 May 2026
Thank you so much Robin, we really appreciate you taking the time to leave this review for our team.
5/5
TrustpilotExcellent personal service
Rating only, no written review.
Agent replied · 21 March 2026
Thank you very much Barry, your rating really helps us out!
5/5
TrustpilotBedlington branch
Agent replied · 23 February 2026
Thank you so much Mrs Owens, we really appreciate you taking the time to leave us such a great review and for recommending RMS Bedlington. RMS
1/5
TrustpilotGosforth office sales
Gosforth sales team kept changing appointment days and time, eventually agency's rep failed to attend viewing.
5/5
TrustpilotLadies happy and helpful at Blyth branch
Rating only, no written review.
4/5
TrustpilotWould use again
Rating only, no written review.
Agent replied · 23 October 2024
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again!
5/5
TrustpilotEmma was lovely
Agent replied · 23 October 2024
Thanks for the 5 stars for Emma in our Ryton branch Fiona.
5/5
TrustpilotExcellent support from the Fenham branch
Rating only, no written review.
Agent replied · 24 August 2024
Thank you so much Tim, for giving RMS Fenham a 5 star rating.
5/5
TrustpilotGreat service from all at Rook Matthews Sayer. Lots of help from Natalie Best
Great service
Agent replied · 15 June 2024
Thank you Shirl for the kind words for our team in RMS Gosforth, especially Natalie and for leaving us a 5 star rating, we really appreciate it!
3/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear Margaret, thank you for taking the time to leave us a review. If you don't mind could you pop us an email to let us know how we could have achieved 5*'s? marketing@rmsestateagents.co.uk
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Hi Carolyn, thank you for leaving a review and 5 shiny stars!
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear Dawn, thank you for taking the time to leave 5 shiny stars for our Ashington team.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Thank you for the 5 shiny stars Justine, it is really appreciated!
5/5
TrustpilotVery efficient service
Rating only, no written review.
Agent replied · 15 June 2024
Dear Martin, thank you for taking the time to leave our team 5 stars and a lovely review.
1/5
GoogleRating only, no written review.
Agent replied · 17 June 2024
Dear Mr Hall, We are very disappointed to receive your 1* review. I can confirm that I’ve checked with our Ashington branch and there is no record of you on their system, so we are unsure as to when you instructed Rook Matthews Sayer Ashington. We have no record of working with you. We take our customer service seriously and it is rare for us to receive such a low review .If you would like to discuss the matter further please feel free to email marketing@rmsestateagents.co.uk and our marketing team will be able to assist you further.
5/5
GoogleGood service.
Agent replied · 17 June 2024
Dear Frederick, thank you for leaving our Ashington branch 5 stars, we're very pleased to hear that you received good service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Rook Matthews Sayer Ashington
How many reviews does Rook Matthews Sayer Ashington have?
Rook Matthews Sayer's Ashington office has 706 reviews across two platforms: 91 on Google, 615 on Trustpilot (across the whole business).
What is Rook Matthews Sayer Ashington's rating?
Rook Matthews Sayer Ashington is rated 4.8 out of 5 across all 706 reviews, and 4.6 out of 5 on Google from 91 reviews.
Where is Rook Matthews Sayer's Ashington office?
Rook Matthews Sayer Ashington, 2 Laburnum Terrace, Ashington, NE63 0XX.
