5/5
TrustpilotExcellent service and Communication all…
Excellent service and Communication all through the buying process. Thanks Ross.
Agent replied · 15 June 2024
Dear Ross, thank you for taking the time to leave Rook Matthews Sayer 5 stars!
Trusted Agent profile · Ashington
Rook Matthews Sayer Ashington reviews
★★★★★
715 reviews across 2 platforms
2 Laburnum Terrace, Ashington, NE63 0XX
Rook Matthews Sayer's office in Ashington, at 2 Laburnum Terrace, is rated 4.8 out of 5 across 715 reviews on two platforms, including 91 Google reviews rated 4.6.
Reviews
Every review we hold for the Ashington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRook Matthews Sayer
Rook Matthews Sayer, BlythA brilliant team at RMS Blyth who were so helpful and supportive. From the valuation through to completion, the team were just brilliant. They were all so friendly and kept me updated regularly about progress with the sale. Would highly recommend them.
Agent replied · 15 June 2024
Dear Jane, thank you so much for taking the time to leave this lovely review for our team in Blyth and for your 5 stars. We're thrilled to know you would recommend RMS.
5/5
GoogleVery professional and trustworthy. Helped me complete on my first home with little fuss. Despite the current challenges in the housing market, it seemed to be so simple and straightforward thanks to their help. Alistair in particular was a massive help and I can't recommend him and the branch enough.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Dear Michael, thank you for leaving our Ashington team a lovely review and 5 stars! We're very glad our team were able to secure you a mortgage and help you complete on your first home. We hope you're happy in your home and consider using RMS if you're ever looking to sell. Many thanks again!
5/5
TrustpilotFirst Property
Excellent support provided by all staff members I encountered, made the process of buying my first home painless and easy. Can't thank them enough for the support they gave throughout the process.
Agent replied · 15 June 2024
Dear Mr Maughan, thank you so much for taking the time to leave RMS Blyth a 5 star review, we really appreciate it!
5/5
TrustpilotWest Denton branch rms were absolutely…
West Denton branch rms were absolutely amazing. They were helpful efficient and very responsive to any questions we had with our house sale. We Would recommend them. Great service and staff fantastic x
Agent replied · 15 June 2024
Thank you so much for taking the time to leave this review for RMS West Denton, we really appreciate your recommendation and kind words towards our staff members.
5/5
TrustpilotRyton Branch
Dealt with the staff at the Ryton branch, who were friendly and helpful through the whole process of buying a property. The process dragged on for an absurd amount of time due to problems on my end, but the team kept in regular contact and were sympathetic and cordial throughout.
Agent replied · 15 June 2024
Good morning, thank you for leaving our Ryton team a lovely review. We're so glad they were able to help you secure your new home!
5/5
TrustpilotI have used Rook Matthews Sayer…
I have used Rook Matthews Sayer Gosforth several times over a period of nearly 20 years. The service received has always been excellent. From valuation and throughout the negotiation process, I have been supported and kept informed. I can thorough recommend RMS Gosforth.
Agent replied · 15 June 2024
Dear Mrs Grant, we really appreciate your custom throughout the years and thank you for always coming back to us and choosing RMS as your selling agent. Thank you also for the five stars and the kind words, this means the world to us.
5/5
TrustpilotProfessional and efficient
The staff were all very helpful and approachable and explained the process of selling the house really clearly.
Agent replied · 23 October 2024
Thank you so much Mrs Knowles for leaving our team in RMS Blyth a 5 star review. It really means the world to us.
5/5
TrustpilotAngela is a star !
Angela from the Ashington office is a star as always ! Professional and very efficient at sorting minor issues speedily.
Agent replied · 24 August 2024
Thank you so much Kim for highlighting the customer service you received from Angela. We are so pleased you have felt supported by her through the process.
5/5
TrustpilotTeam
Neil and the whole team were fantastic throughout. Very helpful and no questions until answered . Would highly recommend.
Agent replied · 23 October 2024
Hi Louise, thank you so much for highlighting our Mortgage Advisor Neil to us. We're so happy to see you had a great experience using our service and that you would recommend our team.
5/5
TrustpilotExcellent service
Excellent service, good communication, quick to understand. Friendly and very approachable and always helpful, we used the forest hall branch
Agent replied · 24 August 2024
We are thrilled to receive your review for RMS Forest Hall. Thank you so much for taking the time to leave such kind words Katherine, we really appreciate it!
5/5
TrustpilotAn excellent service from Rook Matthew…
An excellent service from Rook Matthew Sayer. Would highly recommend. I used RMS to purchase a cafe and from day one the help and guidance I received was excellent. Gordon, the estate agent, who I dealt with was professional, supportive and went over and above to help ensure we had a timely completion.
Agent replied · 15 June 2024
Dear Lisa, thank you very much for taking the time to write a lovely review. We're very glad Gordon was able to provide you with 5* service throughout the purchase. Wishing you all the luck with your cafe, we're sure it'll be a smashing success!
5/5
TrustpilotRemortgage
Recently used Alistair Bowman from the Ashington branch for my remortgage used him last time and he was just as knowledgeable and helpful this time around! Would recommend to anybody. Thank you
Agent replied · 15 June 2024
Dear Jessica, thank you so much for taking the time to leave this review for Alistair, our Mortgage Advisor in RMS Ashington. We really appreciate it!
5/5
TrustpilotBlyth branch staff were very helpful…
Blyth branch staff were very helpful and kept us informed at every stage of the process.Would recommend and use this branch again.
Agent replied · 24 August 2024
Thank you so much Amber for leaving RMS Blyth a 5 star rating, we really appreciate your recommendation as it helps other customers find us!
5/5
TrustpilotVery knowledgeable and friendly staff
Very knowledgeable and friendly staff , honest and keep you updated throughout .
Agent replied · 15 June 2024
Thank you for leaving us a 5 star rating, we are very happy that you were satisfied with the service our team provided.
5/5
TrustpilotExcellent professional and responsive…
Excellent professional and responsive service from the team at Forest Hall. I would definitely recommend their service to prospective home buyers and purchasers.
Agent replied · 15 June 2024
Thank you so much Jo for taking the time to leave us a wonderful review for our team in RMS Forest Hall, we really appreciate it!
5/5
GoogleI have purchased 4 houses this year through RMS Ashington branch. I have been guided and helped first and foremost by the wonderful Zowie who has gone above and beyond. Angela and Kay have been there for me also. I would not buy though another estate agent.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Dear Joshua, thank you very much for your repeat custom and loyalty, it is very much appreciated. We're glad that you have been able to secure 4 property purchases through our Ashington branch. I'm sure our Ashington team really enjoyed reading your kind review. Thank you again
5/5
TrustpilotFriendly Helpful & Efficient
We recently sold a property in Ponteland through RMS. All of the staff we dealt with were friendly, helpful and efficient and the sale went through quickly without a hitch. Thank you for your great service!
Agent replied · 15 June 2024
Dear Paul, thank you so much for giving our lovely estate agents in Ponteland a great review! Thanks for choosing RMS!
5/5
TrustpilotAmazing team at Ashington branch…
I recently moved home using the Ashington branch of RMS.
5/5
TrustpilotFlat Rental
Excellent . We were delighted with everything. Cristy Wailes in the Jesmond branch dealt with the rental.She is excellent at her job and is very pleasant to deal with . She found us a choice of 2 ideal tenants and an excellent rental price. - delighted
Agent replied · 15 June 2024
Dear Mrs Minty, thank you so much for taking the time to leave RMS Jesmond, especially Cristy this wonderful 5* review.
5/5
TrustpilotExcellent service from Rook Matthew…
Excellent service from Rook Matthew Sayer Gosforth would definitely recommend.
5/5
TrustpilotGood estate agent lovely friendly staff…
Good estate agent lovely friendly staff kept us updated all the way to the end
Agent replied · 23 October 2024
Thank you Paul for leaving this this fab review for RMS Bedlington, we really appreciate it!
5/5
GoogleAlister helped us with our mortgage and showed termination and excellent customer service. Always was able to get in touch and was always available when we needed him. Thanks again Alister.
Agent replied · 17 June 2024
Dear Jessica, thank you for giving our Mortgage Advisor Alistair 5 stars. We really appreciate it!
5/5
GoogleAbsolutely top notch service from Mr Alistair Bowman. I have dealt with him on multiple occasions when remortgaging and the service is first class.
Agent replied · 17 June 2024
Dear Ryan, thank you so much for leaving our Mortgage Advisor Alistair a 5 star review, we really appreciate it!
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