Every review we hold for the Ashingdon office, from every platform, shown as written. First names only.
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1/5
FacebookPoor communication when marketing the property (both before and after viewings).
Lots of no shows for viewings which were not followed up by them (I was never contacted with an explanation, I always had to seek them out). These viewings were also never rebooked which is noteworthy.
When I contacted them for the second time about their lack of interest in selling the property, the response was rude and dismissive rather than conciliatory. No acknowledgement of the validity of any of the concerns or consideration of our point of view. It is a shame as I do not feel the tone of the response was professional or necessary.
Steph Β· 8 November 2019
Agent replied
Iβve had exactly the same response today ! Very disappointed. Going to Williams and Donovan. Far more professional
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5/5
GoogleMy experience was smooth and great from day 1
Mohamed Β· 30 May 2026
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5/5
FacebookHORIZON were the best estate agents that i have ever dealt with and i have moved a few times. The whole team were so helpful taking out the stress thats involved in buying and selling a property. Nothing was ever too much trouble for them and they would put your mind at ease with all the delays, they would always keep me up to date with what was going on which makes a big difference to other estate agents.i would recommend Horizon everytime and would like to thank them for all their help with my sale
Janette Β· 20 August 2019
Agent replied Β· 15 June 2026
Thanks for the great feedback Jan π
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5/5
GoogleWe would highly recommend Horizon. Kerry and her team were professional, organised and approachable throughout the whole process. Viewings were arranged and our house was sold in less than a week! We were kept informed as the sale progressed and any problem was quickly dealt with. Many thanks to all at Horizon!
Andrea Β· 13 May 2022
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5/5
GoogleI have recently purchased a house through the Lindley Branch.
Dealing with Emmy Spiers was a pleasure. Kept me informed during the whole process and was on hand when I needed her.
Will be recommending her to friends and family.
Ian Β· 8 July 2023
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5/5
GoogleThoroughly recommend Horizon Estate Agents, professional and friendly a great team.
Ann Β· 8 May 2026
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5/5
GoogleGreat communication, pushed the sell through as quick as he could. Itβs been a pleasure
Josh Β· 10 June 2025
Agent replied Β· 10 June 2026
Thank you very much, hope you settle well.
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5/5
GoogleWow! These guys are amazing!
Craig and his team sold my property in less than 24hrs and for the full asking price!!! They also found us the most perfect home to move into - it ticks every box and more and we could not be happier.
5 star service throughout both transactions as well.
What more could you ask for?
Well done, Horizon!
David Β· 5 October 2019
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5/5
FacebookHave just moved into our first owned home thanks to horizon! Ed was brilliant from start to finish! After going to look at a property and not to our liking, he suggested looking at our new home and we knew it was the one straight away. Ed was great with the flexibility too, after first viewing we had a few after too and he worked around my work and managed to meet me at the property. Always quick to get back to you and had good contact with solicitors too ππ» Highly recommend and possibly move again if we ever move!
Shauny Β· 28 February 2019
Agent replied
Thanks for the feedback Shaun always nice to hear
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5/5
GoogleHad a great experience selling my home with K Allan Properties. Highly recommend
Alice Β· 30 June 2025
Agent replied Β· 30 June 2026
Thank you for this lovely review Alice. Thank you for using us to sell your Caithness property. Our team have enjoyed working with you.
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5/5
GoogleI have been using Estates IT for about 4 years whilst working at Prestige Sales and Lettings. The company are extremely professional, approachable and go above and beyond to help you.
All the staff are first class in customer service (Alex, Jackie, Tilly, Nick, Nigel ), they are always happy to support you no matter how big or small the task.
I would highly recommend this company to everyone.
Thanks you so much.
Faye Β· 19 May 2021
Agent replied Β· 19 May 2026
Thank you for your lovely review Faye, it is always a pleasure speaking with you.
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5/5
GoogleExcellent from start to finish. Made our moving experience effortless. Wouldnβt hesitate to recommend.
J Β· 14 June 2025
Agent replied Β· 14 June 2026
Hi and thank you for your review, and we are delighted that you would recommend us as a five-star Dorking estate agent!
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5/5
GoogleAmazing team!!! Very helpful too!!! I am extremely happy with my purchase!!! Thank you so much to you all!!! Have a fantastic Christmas and a lovely New Year!!!
Rob Β· 11 December 2025
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5/5
GoogleExcellent service from start to finish - always spoke to
Me when I called and kept me updated on every step of they way - made it an enjoyable experience - Thankyou Calum
Julie Β· 20 October 2025
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5/5
FacebookWow! These guys are amazing!
Craig and his team sold my property in less than 24hrs and for the full asking price!!! They also found us the most perfect home to move into - it ticks every box and more and we could not be happier.
5 star service throughout both transactions as well.
What more could you ask for?
Well done, Horizon!
Dave Β· 14 January 2019
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5/5
GoogleI have rented with ryder & dutton for almost 3 years and just wanted to say thanks to Moira Cording at the Lindley branch who has been great, really supportive, knowledgeable and always there when i needed anything.
Dave Β· 8 July 2023
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5/5
GoogleI cannot fault the service we recieved. From Daisy showing us around to the communication throughout the process and then the fizzy and candles when we collected the keys. Absolutely worth a 5 star review. Thankyou so much. Patsy
Patsy Β· 3 June 2024
Agent replied Β· 3 June 2026
Thank you so much for your wonderful review, Patsy! We are thrilled to hear that you had such a positive experience with our service from start to finish. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future.
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5/5
GoogleJo Hardcastle was superb, all the way through from initial viewing to completion. Thanks Jo x
Yan Β· 8 July 2022
Agent replied Β· 8 July 2026
Thank you Yan, I look forward to your next purchase.
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5/5
GoogleJarvis Homes have worked with the Land and New Homes team on a number of our developments and are very happy with the professional service they provide. We have no hesitation in continuing our relationship on future developments.
Richard Β· 15 June 2024
Agent replied Β· 15 June 2026
Thank you Richard for taking the time to leave your review. The team at Hitchin thoroughly enjoy working with you and look forward to continuing that relationship. All the best from the team at Ashtons
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5/5
GoogleNicky, David, Lucy, Laura and the team were outstanding in all respects - their professionalism, enthusiasm and communication were outstanding. They were all so patient and supportive - I would certainly recommend them highly. Thankyou to you all!
Liz Β· 14 June 2023
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5/5
GoogleExcellent proactive communication. All team members very responsive and pleasant to deal with.
Sheila Β· 3 June 2025
Agent replied Β· 3 June 2026
I'm delighted to hear you had a great experience with our team! We pride ourselves on being responsive and pleasant to deal with. Thank you for your positive feedback!
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5/5
GoogleWe were first time buyers purchasing a property through Horizon, being a first time buyer can be scary and confusing. Horizon were nothing but informative and helpful.
Special thanks to Calum and Craig for keeping me up to date and sane throughout the whole process.
Georgia Β· 5 October 2022
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5/5
GoogleWe would highly recommend Horizon. Kerry and her team were professional, organised and approachable throughout the whole process. Viewings were arranged and our house was sold in less than a week! We were kept informed as the sale progressed and any problem was quickly dealt with. Many thanks to all at Horizon!PositiveResponsiveness, Professionalism
Ian Β· 24 August 2021
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5/5
GoogleThe new homes department was very helpful and responded to all our questions and queries promptly.
We are very pleased with the service provided by them and will be looking to work with them on future projects.
Katie Β· 15 June 2024
Agent replied Β· 15 June 2026
Thank you so much for taking the time to leave your 5* review Katie, it's much appreciated. All the very best, the Ashtons team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.