Trusted Agent profile · Ashford

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Miles and Barr Ashford reviews

4.5

★★★★★ Excellent

954 reviews across 2 platforms

1 Kings Parade, High Street, Ashford, TN24 8TA

Miles and Barr's office in Ashford, at 1 Kings Parade, is rated 4.5 out of 5 across 954 reviews on two platforms, including 148 Google reviews rated 4.7.

Google logo

4.7 / 5

148

Reviews on Google

This office

Trustpilot logo

806

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Louise - Miles and Barr

Louise has been absolutely fantastic and so pro active throughout the entire experience, even when the agents in the rest of the chain seemed to become stagnant. We really appreciate all of your help. Thank you

Shannon · 10 August 2026

Agent replied · 15 August 2026

Thank you for sharing your experience, Shannon. We're thrilled to hear that Louise provided such proactive support during your journey. We strive to deliver a seamless experience and appreciate your recognition of her professionalism and efficiency. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Miles & Barr

I went through Miles & Barr to complete the purchase of my first home. Denise was very helpful, providing responses to my Emails/phone calls in a timely manner, and was efficient in moving the purchase process forward until completion. Would recommend!

Alex · 6 July 2026

Agent replied · 10 July 2026

Thank you for sharing your experience, Alex. We're thrilled to hear that Denise provided timely support and efficiently guided you through your home purchase. We always strive to put our clients first and deliver a seamless experience. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Emily Stickler

We are first time buyers, and had Emily Stickler managing our house purchase for us. From start to finish, Emily was fantastic, always chasing third parties for updates and keeping us in the loop more so than our solicitors did! Couldn’t have asked for a better estate agent.

Tom · 16 May 2026

Agent replied · 27 May 2026

Thank you for sharing your wonderful experience, Tom. We are thrilled to hear that Emily provided fantastic support throughout your house purchase. Our team strives for clear communication and efficiency, ensuring our clients feel valued. If you need anything else, please don't hesitate to reach out to us

5/5

Trustpilot

Brilliant experience of renting

Miles and Barr have been great - it had been a while since I'd rented but everything was explained really well and it was a quick, smooth process. While living in the flat, my property manager Abigail Burch has been such a brilliant help - actioning any issues immediately and always so responsive. She's friendly, helpful and proactive - it's been a real pleasure to work with her. I'm moving out soon but I would definitely rent again through Miles and Barr.

Alice · 13 May 2026

1/5

Trustpilot

Very pushy with using their solicitors

I know the guy was only doing his job, but I dislike the system of aggressive sales technique to get buyers to use a solicitor you recommend, so you can make some commission. To be fair, the guy wasn't unpleasant, but was persistent, and I felt bamboozled into agreeing, despite my concerns which I aired at the time, including conflict of interest,due to sellers using same company. Unfortunately a quote i was given verbally was inaccurate, but as you wanted my money immediately, your now having to sort out what I hope is a full refund, so we can use our preferred and cheaper solicitors. To be honest, this has left an unpleasant taste in my mouth, im now apprehensive about having to deal with miles and barr for the sale, and won't be selling with this company when we sell our house next year. Its just too pushy, and not all estate agents do this, one we used in Sandwich certainly wasn't. . So my advice, be prepared for battle if you want to use your own solicitor! Your guy who showed us the flat twice was lovely though.

Marcus · 31 August 2026

Agent replied · 2 September 2026

Hi Marcus, Thank you for taking the time to share your feedback regarding your experience with Miles & Barr Mover Essentials. I am sorry that our discussions regarding conveyancing services gave you that impression. Having reviewed the matter, I understand there was initially some confusion regarding the conveyancing quotation provided through Mover Essentials. Once this was identified, the correct revised quotation was provided to you before any payment was made. Whilst I appreciate this may have caused frustration and concern, I can confirm that you chose to move forward only after receiving the revised quotation and having the opportunity to consider your options. I understand that you have chosen to instruct an alternative solicitor. Following your decision, the fees paid through Mover Essentials were refunded, enabling you to proceed with your preferred conveyancing firm. Mover Essentials is designed to introduce clients to a panel of trusted conveyancing firms and provide information to help them make an informed choice. However, the decision regarding which solicitor to instruct always remains entirely with the client, and we never want anyone to feel pressured during that process. Thank you again for bringing your concerns to our attention. We value all feedback as it helps us improve our service. I appreciate your comments regarding the member of our team who conducted the viewings, and I will ensure that this positive feedback is passed on. Should you wish to discuss your experience further, please feel free to contact me directly. Kind regards, Lisa Cook Sales Progression Manager Miles & Barr

5/5

Trustpilot

Great experience purchasing our new…

Great experience purchasing our new property through Miles and barr! Becky White was very helpful throughout, providing regular updates and chasing solicitors vigorously for us. Thank you guys !!

Glenn · 17 September 2026

Agent replied · 21 September 2026

Thank you for sharing your wonderful experience, Glenn. We are thrilled to hear that Becky provided you with excellent support and kept you updated throughout the process. If you need anything else, please don't hesitate to reach out to us.

5/5

Trustpilot

Jade Eccott

Jade Eccott was so helpful and went above and beyond her duties, Nothing was any trouble and especially when I couldn't get hold of the Solicitor she gave her a gentle nudge each week, 10/10 rating ❤️

Andrew · 24 July 2026

Agent replied · 4 August 2026

Thank you, Andrew, for your wonderful feedback. We're thrilled to hear that Jade provided such exceptional support and went the extra mile for you. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Mel was great throughout the process

Mel was great throughout the process, especially towards the end. When things started to get slow and tight, Mel really pushed the sale and purchase through, even working outside of her work hours.

Customer · 20 August 2026

Agent replied · 24 August 2026

Thank you for sharing your experience with us. We're thrilled to hear that Mel provided exceptional support, especially when things got tight. Her dedication to pushing the sale and purchase through demonstrates our commitment to efficiency and customer value. We appreciate your kind words and look forward to assisting you again in the future

5/5

Trustpilot

Good experience selling our house with the deal branch

Good experience selling our home with the deal branch. Luke H was great at communicating with us and keeping us informed and also Aimee during the viewing process. Jade the sales progressor also did a great job updating us and handling any concerns after the offer was accepted. After having challenging first buyers they went out of their way to get us a new better offer and see it through to exchange of contracts. I would use them again if I ever look to move again.

Brendan · 26 August 2026

Agent replied · 2 September 2026

Thank you for sharing your positive experience, Brendan. We're delighted to hear that our team provided excellent communication and support throughout the process. It's great to know that we could secure a better offer for you. We appreciate your trust and would be happy to assist you again in the future

5/5

Trustpilot

Had a great experience

Had a great experience. Debbie was very helpful and would chase up the solicitors when needed. We have had a quick turnaround from selling to exchange was roughly 3 months. Would definitely use this agent again.

Carly · 29 July 2026

Agent replied · 6 August 2026

Thank you for sharing your wonderful experience, Carly. We're thrilled to hear that Debbie provided such helpful support and ensured a quick turnaround for your sale. We look forward to assisting you again in the future!

5/5

Trustpilot

Fin and Louise at margate

Fin at Margate right from the start was prompt and professional with dealing with sale. He also has a very friendly and genuine manner about him which we warmed to from the start. We were updated throughout. All the viewings were arranged and we were given helpful feedback. Louise at margate throughout the sale was keeping us updated with any progress. She was checking all the time with us and solicitors etc. She is so easy to deal with and approachable at all times and very professional too. Our experience overall was such a good one that we would not hesitate in recommending them.

Caroline · 24 August 2026

Agent replied · 2 September 2026

Thank you for sharing your wonderful experience, Caroline. We are delighted to hear that our team's professionalism and friendly approach made a positive impact. It's great to know you felt supported and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future

5/5

Trustpilot

Jade Eccott was supportive throughout…

Jade Eccott was supportive throughout the process and communicated all the way from offer to completion. She was always available to assist with concerns and ensured the whole process was as smooth and easy as possible, 10/10.

Cas · 18 July 2026

Agent replied · 20 July 2026

Thank you for sharing your wonderful experience, Cas. We're thrilled to hear that Jade, your sales progressor, provided such supportive and professional assistance throughout the process. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

The stewardship of our house purchase…

The stewardship of our house purchase was undertaken by Louise with diligence and integrity. We really appreciate how Louise went beyond our expectations to further the progress of our sale. Thank you Louise, you have made our first house purchase a lovely experience.

Lewis · 6 June 2026

Agent replied · 12 June 2026

Thank you for sharing your wonderful experience, Lewis. We're thrilled to hear that Louise, your sales progressor, provided such diligent and professional support during your house purchase. Our team strives to go above and beyond to ensure a seamless experience for our customers. We wish you all the best in your new home!

5/5

Trustpilot

Buying and selling a house is one of…

Buying and selling a house is one of the most daunting things , Denise made it easy and kept us informed all the way through Thank you

Adam · 21 September 2026

Agent replied · 23 September 2026

Thank you for sharing your experience, Adam. We're delighted to hear that Denise made the process of buying and selling your home easy and kept you informed throughout. If you need any further assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

Calming the turmoil

It was a particularly fraught transaction with lots of unexpected twists and turns. Without Nadine, I don't think it would have gone through at all. Thank you Nadine.

Peter · 14 September 2026

Agent replied · 19 September 2026

Thank you for sharing your experience, Peter. We're thrilled to hear that Nadine's support made a difference during your transaction. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Helpful

They have been very kind and patient with this whole process. Louise has been very helpful with everything we have needed and explained things when we was unsure. She has really made this experience much easier for us.

Rachel · 9 July 2026

Agent replied · 5 October 2026

Thank you for sharing your experience, Rachel. We're delighted to hear that Louise provided you with helpful support and made the process easier for you. We always strive to put people first and deliver a seamless experience through clear communication. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Selling your house? Choose Miles & Barr!

From the moment Harry came to meet us and market our house, the whole process has been seamless. Becky, our Sales Progressor, has been fantastic and kept us updated every step of the way. Guiseppe has also been incredibly supportive, and every single person we have dealt with at the Ramsgate branch has been helpful, polite and professional. We genuinely couldn’t recommend Miles & Barr Ramsgate more highly. The whole team has made what can be a stressful process feel so much easier. Thank you to everyone for all your help and support! ⭐⭐⭐⭐⭐

Jane · 18 August 2026

Agent replied · 24 August 2026

Thank you for sharing your wonderful experience, Jane. We're thrilled to hear that our team provided seamless support and kept you updated throughout the process. We appreciate your recommendation and are glad we could make this journey easier for you!

5/5

Trustpilot

All of the staff at Miles and Barr, especially Rebecca.

All of the staff at Miles and Barr, without exception, have been kind, courteous, respectful and efficient throughout the whole process of selling my mums house. Rebecca Gravener has stood out in particular as she has been with me throughout. It was a challenging house to sell due to being age restricted and subject to the rules and regulations of two management companies, that were very slow to respond at every step of the way. Rebecca maintained an admirable level of professionalism, keeping calm, with a measured assertiveness under pressure, when needed. She always kept me in the loop during the many ups and downs. I am extremely satisfied with the service we received from Rebecca. Thank you.

Marianne · 17 August 2026

Agent replied · 24 August 2026

Thank you for sharing your experience, Marianne. We are thrilled to hear that our team provided kind and professional support throughout the challenging process of selling your mum's house and we appreciate Rebecca's dedication to keeping you informed. Thanks again for your review

5/5

Trustpilot

Debbie (Mead) is friendly and efficient…

Debbie (Mead) is friendly and efficient but, most importantly, in what can be a stressful experience, just gets things done. I thoroughly recommend her and the Miles and Barr team if you’re moving in the Thanet area. Thanks Debbie 🌟

Stuart · 22 June 2026

Agent replied · 25 June 2026

Thank you for your kind words, Stuart. We are thrilled to hear that Debbie, your sales progressor provided friendly and efficient support during your move. Our team is dedicated to delivering a seamless experience with local expertise and integrity. We appreciate your recommendation and wish you all the best in your new home!

5/5

Trustpilot

Maisie is very helpful!

Maisie is our property manager and she’s absolutely great. Even when things are out of her control, she’s compassionate and responsive to us. Grateful for her making renting life easier.

Liam · 24 August 2026

Agent replied · 26 August 2026

Thank you for your kind words, Liam. We are thrilled to hear that Maisie's support has made your renting experience easier. Our team is dedicated to providing professional and compassionate service and we appreciate your recognition of our efforts. If you ever need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Good people

Property manager Louise is responsive and prompt. I'm really impressed with the level of customer service I have received. I appreciate the humanistic element.

Aston · 25 September 2026

Agent replied · 30 September 2026

Thank you for your kind words, Aston. We are thrilled to hear that you found our customer service impressive and that Louise provided you with prompt support. We always strive to put people first and deliver a seamless experience. Your feedback motivates us to continue providing professional and efficient service with integrity

5/5

Trustpilot

I am extremely pleased with the prompt…

I am extremely pleased with the prompt and helpful attention we have been given by Miles and Barr in both letting and in sales. We have been with the same agent for over 20 years and Charlotte Dyer has most efficiently and expertly managed our properties for well over a decade. I have always been impressed by Charlotte’s professionalism and kindly manner. Although we may not have the largest portfolio, I could not wish for a better service or more pleasant, helpful and effective staff.

Karin · 29 July 2026

Agent replied · 4 August 2026

Thank you, Karin, for your wonderful feedback. We are thrilled to hear that Charlotte has provided you with such professional and efficient support over the years. Our team is dedicated to delivering exceptional service and ensuring customer value. We truly appreciate your loyalty and look forward to continuing to meet your needs.

5/5

Trustpilot

I spoke to Gracie this morning…

I spoke to Gracie this morning regarding an issue we have with a garage door at our rental property. She was kind and courteous and dealt with the matter very efficiently. Very impressed. Russell

Russell · 15 July 2026

Agent replied · 17 July 2026

Thank you for sharing your experience, Russell. We're delighted to hear that Gracie provided you with kind and efficient support. We always strive to recognise individual needs and deliver professional service. If you need further assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

Brilliant Communication

Louise Dayley was exceptionally helpful and easy to reach for reassurance and information regarding sale of property to Tenants. I would go so far as to say She held the whole process together

Stephen · 16 July 2026

Agent replied · 20 July 2026

Thank you, Stephen, for your kind words. We're delighted to hear that Louise provided exceptional support and kept everything on track during your property sale. If you need anything further, please don't hesitate to reach out to us.

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Read Miles and Barr's Google reviews

Questions about Miles and Barr Ashford

How many reviews does Miles and Barr Ashford have?

Miles and Barr's Ashford office has 954 reviews across two platforms: 148 on Google, 806 on Trustpilot (across the whole business).

What is Miles and Barr Ashford's rating?

Miles and Barr Ashford is rated 4.5 out of 5 across all 954 reviews, and 4.7 out of 5 on Google from 148 reviews.

Where is Miles and Barr's Ashford office?

Miles and Barr Ashford, 1 Kings Parade, High Street, Ashford, TN24 8TA.

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