Trusted Agent profile · Ashford
Verified
★★★★★
969 reviews across 2 platforms
1 Kings Parade, High Street, Ashford, TN24 8TA
Miles and Barr's office in Ashford, at 1 Kings Parade, is rated 4.5 out of 5 across 969 reviews on two platforms, including 148 Google reviews rated 4.7.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
TrustpilotSuperb and consistent professionalism.
Superb and consistent, professional advice and support from Louise Daly as my ‘sales progressor’ throughout the entire process of purchasing- I cannot thank her enough, alongside the rest of the Margate and Cliftonville M&B team.
Thank you for sharing your wonderful experience. We are delighted to hear that our team provided professional advice and support throughout your purchase. We appreciate your kind words.
5/5
TrustpilotBecky at Miles and Barr was incredibly…
Becky at Miles and Barr was incredibly helpful and responsive during the whole process after the offer was accepted on my house through to the exchange and completion. She was quick to respond and supported me throughout, communicating with all parties involved to help our process move thoroughly and efficiently. Thank you Becky!
5/5
GoogleWas shown two properties by the agent Katie Rigden. Katie waited patiently for me as I was running a little late. Katie was very polite and professional in her approach. I would recommend this estate agent.
5/5
TrustpilotRecent rent increase review handled…
Recent rent increase review handled proactively, quickly and efficient by Abi Matanle
Thank you for your kind words, Peter. We're delighted to hear that Abi handled your recent rent increase with such efficiency and professionalism. We always strive to put our customers first and provide clear communication and support. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotDenise from Miles and Barr made our…
Denise from Miles and Barr made our home purchase smooth from start to finish. She was helpful, responsive, and reassuring throughout the process. Her professionalism, clear communication, and attention to detail gave us confidence.
We appreciate your kind words. We're happy to hear that your home buying experience was smooth, and that our team member was supportive, responsive, and helpful. We value your recommendation and are grateful for your feedback.
3/5
TrustpilotInclusivity
I feel it was OK, glad to see I was included in all correspondence and not just sent to my sister, this made me feel involved in what has been a sad situation
We appreciate your feedback and are glad you felt included during this difficult time. It's important to us that everyone involved feels supported and informed.
5/5
TrustpilotEnjoyed the journey!
At first, we felt so frustrated with Miles & Barr as they wouldn't let us view anything until we had accepted an offer on our place. However, once we were in a proceedable position, we were able to view a big selection of properties very quickly. When we were in a position to make an offer M&B responded very quickly and kept lines of communication open. We wanted to say thank you to Rhyss, Alfie and Fran from the Canterbury office for keeping our spirits up when we thought we'd never find the right place, and their patience. It felt like we went on a real journey and in the end, it was made more enjoyable because of the people we dealt with.
5/5
TrustpilotPrompt response to an identified…
Prompt response to an identified concerns. The amazing staff was able to escalate and this was sorted promptly. She's kind, brilliant and professional.
Thank you for sharing your experience, Patience. We're thrilled to hear that our amazing team was able to address your concerns with such efficiency and professionalism. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotSmooth Sale and Purchase
"Melissa Scarsbrook kept us updated during the sale and purchase of our property. Everything was handled professionally and courteously, and she always provided clear answers to our questions. The whole process felt smooth and well-supported, We really appreciated her support and guidance.”
5/5
TrustpilotEmily Stickler Miles &Barr
Emily provided regular updates on the progress of the sale. Her approach was always friendly and professional . It’s a pity Miles & Barr did not control the legal process 😀
We're so glad to hear about your positive experience with your sales progressor, Emily. We "hear" you on the legal process... it can be arduous at times! Thank you for leaving us a review
5/5
TrustpilotOutstanding Service, Reassurance Every Step of the Way
Rebecca Gravener at Miles & Barr has been outstanding from start to finish. She was always contactable, quick to reply, and consistently went out of her way to keep things moving between both solicitors.
We're so happy to hear that you had such a positive experience. It's great to know that our team member provided calm reassurance and clear explanations during a difficult sale. We appreciate your kind words and are grateful for your feedback.
5/5
TrustpilotHaving dealt with Miles & Barr I feel…
Having dealt with Miles & Barr I feel compelled to write this review.
Thank you for your wonderful feedback. We are thrilled to hear that you found our support to be professional and efficient. It’s great to know that Abi provided you with exceptional service. We truly value your business and are here to help whenever you need us.
5/5
TrustpilotFelt very supported by Louise during…
Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.
Thank you for sharing your experience, Pascal. We're delighted to hear you felt supported throughout the sale and appreciated our quick communication. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotMy house was on the market for a long…
My house was on the market for a long time before it was sold. Everyone at Miles & Barr were very supportive and did everything they could to help us get a sale. Scott was very helpful along with the rest of the team.The person who stood out the most was Debbie Mead the Sales Progressor. Debbie was amazing and worked tirelessly to get things sorted out for us. She was responsive and empathic towards our situation and was very knowledgeable about the whole selling process. She liaised with the solicitor and pushed them along when they were not completing things in a timely manner. Debbie made the whole process much easier for us and we trusted that she was always working to support us. Thank you Debbie.
5/5
GoogleI recently purchased a house in Ashford through Males & Barr, and I’m extremely satisfied with the experience. The professionalism of the staff, especially Louise was top-notch, she was quick to response to any general inquiries I had …
5/5
TrustpilotEfficient and Supportive Throughout
The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week
Thank you for sharing your positive experience, Nicholas. We're delighted to hear that our support made the sales process feel efficient and seamless for you.
5/5
TrustpilotGreat service. Smooth process
Great service. Kept us informed all along. Always there to answer questions. Made the sale of house very smooth and staff were very helpful at the Margate branch.
Thank you for your wonderful feedback, Shas. We're delighted to hear that our team provided you with excellent support and kept you informed throughout the process. Our goal is to ensure a smooth experience, and it's great to know we achieved that for you. If you need anything else, please don't hesitate to reach out to us
5/5
Trustpilotjade was amazing she was there every…
jade was amazing she was there every step of the way. thank you so much for all your help
Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
TrustpilotKayleigh, Maddy & Emily Were Stars!
The team at Miles & Barr have been fantastic throughout the process of selling my home. A special shoutout to Kayleigh, Maddy, and Emily, your communication has been spot on and nothing has ever been too much trouble. Thank you all for making it such a smooth experience!
5/5
TrustpilotI was shown around 2 properties…
I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended
5/5
TrustpilotFelt like they had my interests at…
Felt like they had my interests at heart and worked hard to get the best result for me and my family. Everyone was professional and friendly
Thank you for sharing your wonderful experience, Joshua. We are thrilled to hear that you felt we had your best interests at heart and that our team provided professional and friendly support. We strive to deliver a seamless experience. If you ever need further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotGreat experience
I am delighted with the exceptional service provided by Miles and Barr, and I want to give special commendation to Donna, my dedicated agent.Donnas’s management of my flat has been outstanding. She handles urgent repairs, regular maintenance very quickly and efficiently. Her detailed and timely emails to keep me in the loop has made communication easier and made me feel confident about speaking to her in the future The Agency's reliable service and has made my experience incredibly positive. If you're seeking a trustworthy lettings agency with a personal touch, look no further. Thank you Donna and everyone at miles and Barr
5/5
TrustpilotBroadstairs Branch - Charlotte Silk and Lisa Cook.
I initially registered with a couple of the smaller “family” agents in Broadstairs to sell my house and look for another but genuinely lost faith in the whole process until I decided to go with a refreshingly unpushy Charlotte in Broadstairs who helped me find my dream home. Through no fault of Miles and Barr, it’s taken a while to get to exchange but Lisa Cook has been fantastic in calmly dealing with everyone involved and offering advice and guidance all the way through since offers were accepted. I’ve just exchanged and can’t wait to move. 100% recommend.
5/5
TrustpilotGreat help and support throughout the…
Great help and support throughout the process during a challenging time for selling a property in Ramsgate. Everyone we we dealt with were helpful, professional and really worked hard for us.
We appreciate your positive feedback. We're happy to hear that our team provided great help and support during the challenging property sale in Ramsgate. Thank you for recognizing our hard work.
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