Trusted Agent profile · Ashford, Kent

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Mann Ashford reviews

★★★★★ Excellent

280 reviews across 1 platform

45-47 High Street, Ashford, Kent, TN24 8TF

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Mann's office in Ashford, Kent, at 45-47 High Street, is rated 4.6 out of 5 across 280 reviews on 1 platform, including 280 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

280

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

We sold our house recently completed The girls were so helpful and polite and were at the other end of the phone to speak to when you needed too Would use again

Zoie · 1 January 2023

Agent replied · 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great experience with the lettings team. They were really helpful.

Katie · 24 June 2024

Agent replied · 23 August 2024

Katie, thanks for your great 5* review. Kind Regards, Lucy, Customer Relations.

5/5

Google

Renting a house that everything goes quickly and efficiently. Carlton Neame arranged everything quickly and kept in touch with us on a regular basis. Thank you to the entire MANN team.

Marek · 31 January 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

If only there was a 0/5 star rating. Incompetent, lazy, unprofessional and substandard service to landlord and tenant. They outsource everything and most often one hand doesn't know what the other is doing.NegativeResponsiveness, Professionalism

Paul · 24 August 2022

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The staffs were very co operative and nice. they really help us to find our dream home easily

Anjana · 3 December 2023

Agent replied · 31 December 2023

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Very disappointed mortgage broker its only for money they give us hope and everything and now no response no mortgage

Kirishanth · 12 April 2025

5/5

Google

They’re very professional and helpful team.We use them for 4 years now (renting) but never have disappointment.Great communication, quick problem solving agents.Eleanor,Tony and Shannon thank you again for find the best property!Very recommended

Agocza60 · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service, very happy.

Steve · 16 August 2024

Agent replied · 23 August 2024

Many thanks Steve for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

What a fantastic team, Tony and Elle have been so incredibly helpful and supportive in moving my parents. A great team, efficient, hard working and happy to answer any questions.

Louise · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

All the staff are good and friendly They help a lot

Miss · 25 January 2024

Agent replied · 25 March 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Tony at Mann went above and beyond for us while moving, really helpful and easy communication at every step. Thank you so much

Cerys · 2 March 2023

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Tony and Takara from mann lettings ashford have been absolutely amazing

Ryan · 31 December 2023

Agent replied · 25 March 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent customer service. We have been with them 5 years now. Ellie, Tony and Charlotte from lettings department are really helpful and I will highly recommend their services.

Kasia · 30 July 2022

Agent replied · 30 July 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to them I had a very good experience and the quality of service is fast and efficient. Thank you Mann sales and letting

Alia · 1 January 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Maria and the whole team did an excellent job selling our house for us. They told us everything that would happen, how long it would take and what to expect along the way. And then they did just what they said they would do, keeping us fully informed all the way through. A very professional crew and highly recommended.

Paul · 3 September 2022

5/5

Google

I’m very appreciative of takara at Mann it was a very easy process and very helpful

Morgan · 16 July 2023

Agent replied · 30 July 2023

Thank you for your excellent 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Made the process straightforward and easy. Thank you all for making a stressful time more enjoyable

Lucy · 31 May 2023

Agent replied · 30 July 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

First class, no fuss renting, good stuff. The team at Mann ashford are very friendly and informative! Will definitely look to use then again.

Isaac · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I am very happy with Mann agency service.

Ansu · 3 December 2023

Agent replied · 31 December 2023

Thank you for taking the time to leave us your fantastic 5* review Ansu. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent customer service received from Carlton & the team at Mann lettings. Would recommend.

Glenn · 1 May 2023

Agent replied · 30 July 2023

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

We are very happy with the service we were given by Maria , Mia and Sam in the Ashford branch with the sale of our house we will definitely recommend them . Thanks guys

Karon · 25 January 2020

Agent replied

Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott

5/5

Google

Great service, I truly recommend, very helpful and kind agents always willing to listen and resolve problems.

Diana · 1 January 2023

Agent replied · 30 July 2023

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Carlton, Eleanor and Tony has helped me to find a property. Great work and Thank you!

Telma · 31 January 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional, customer service excellent and timely.

Blessing · 29 September 2023

Agent replied · 29 October 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

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Questions about Mann Ashford

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Ashford won Trusted Agent.

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