Every review we hold for the Ashford office, from every platform, shown as written. First names only.
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5/5
TrustpilotI have been a tenant with Dandara forβ¦
I have been a tenant with Dandara for over 10 years and have found the service provider by Terri Brendan and Sam to be excellent prompt and very efficient nothing is a problem for the team have found them to be very helpful and friendly Would highly recommend Dandara lettings Iβm emigrating otherwise would still be a tenant Thanks to everyone
Brian Β· 1 December 2022
Agent replied Β· 12 June 2024
Thank you for your lovely review, we're delighted the team has provided such great service.
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1/5
TrustpilotAbsolutely disrespectful and shockingβ¦
Absolutely disrespectful and shocking developer who doesn't respect people around at all. Nothing but entitled bullies like when they threatened East Didsbury and won appeal against council. Typical bullies just to get their way. No one else matters. No Community No environment only Wonderful Dandara.
NEM Β· 14 February 2024
Agent replied Β· 12 June 2024
We're sorry to read your comments, which we have passed onto our colleagues at Dandara Living.
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5/5
TrustpilotThank you!
Had such a great time at The Sweetings in East Malling. Thank you George and Becky π
Bex Β· 17 June 2022
Agent replied Β· 12 June 2024
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
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5/5
TrustpilotQuality built houses and excellent customer service
Iβd heard such good things about Dandara, quality built houses and excellent customer service, after visiting the pre-launch of the Wingfield Place development their customer service has been exceptional, Becky and Jess have been so helpful and understanding, nothing has been too much trouble! Itβs been a pleasure dealing with them both!
Graham Β· 27 August 2023
Agent replied Β· 12 June 2024
Thank you so much for leaving such a wonderful review. Becky and Jess will be delighted with your comments.
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5/5
TrustpilotThanks Andrea
Thanks Andrea, you were very helpful to us and the maple showhome at hazel wood was very nice
Shaun Β· 10 April 2022
Agent replied Β· 12 June 2024
Thank you for taking the time to leave a review
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5/5
TrustpilotI visited Dandara
I visited Dandara, Fontwell meadows development.I had a warm welcome from Tracy and Jo, who were very knowledgeable regarding the site and talked me through the process to purchase.The show homes I viewed were of fantastic standard and very nicely done.
Andrew Β· 20 April 2024
Agent replied Β· 12 June 2024
Thank you so much for a great review!
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5/5
TrustpilotExcellent customer service from bothβ¦
Excellent customer service from both Becky and George at The Sweetings, East Malling. I am purchasing a property there and each time I go to see them and need to measure up rooms etc itβs never a problem for them and they both are always very helpful, friendly and professional. Excellent communication and would highly recommend the service they give. A huge thanks ππ» π
Mrs Β· 15 May 2022
Agent replied Β· 12 June 2024
Becky and George are invaluable members of the team and we're so pleased they made your visit a special one. Wishing you all the best with your new Dandara home.
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5/5
TrustpilotGreat Experience @ Saxon Park
Made a visit to Saxon Park and have to say, the site was very well kept and in order.The sales team were very helpful and keen on helping out with any issues.
Madzz Β· 24 September 2024
Agent replied Β· 25 October 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
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5/5
Trustpilotprompt and efficient service
prompt and efficient service from Terri, Clair and the team. always very polite and friendly too.
Jane Β· 24 June 2022
Agent replied Β· 12 June 2024
Thank you so much for your great review, the team will be thrilled with your feedback.
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5/5
TrustpilotOutstanding service
My wife and I knew from the very first contact with Helen and the rest of the Isle of Man team that we were dealing with people who genuinely cared about us. Helen had been so helpful, thoughtful and approachable and went out of her way to support us with buying our dream home. We would really like to thank her for such a phenomenal service.
Patrick Β· 21 March 2022
Agent replied Β· 12 June 2024
That's wonderful to hear, Helen and the team are fantastic and will be so pleased with your comments.
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5/5
TrustpilotAn appreciation of Sales Team. Yasmine and Paul
From my very first contact with Yasmine and Paul, I knew I was dealing with people who genuinely cared about the product they were selling and their customersβ anxiety in buying off plan. They both have been so helpful, thoughtful and approachable and prepared to go the extra mile to support their buyer. So looking forward to moving in and am confident I wonβt be disappointed!
HARRIET Β· 21 March 2022
Agent replied Β· 12 June 2024
Buying off plan can be daunting at first but we're delighted the team were able to guide you through it. We're sure you'll love your new Dandara home.
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5/5
TrustpilotBrendan was really helpful andβ¦
Brendan was really helpful and responsive.
Jomar Β· 10 June 2023
Agent replied Β· 12 June 2024
Thank you for leaving a great review, we're delighted you're happy with the service Brendan provided.
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5/5
TrustpilotPaul @oak was wonderful
Paul @oak was wonderful. An excellent sales professional who demonstrated customer empathy, calm, cool and welcoming. I would never be tired talking to him. If you need a honest professional for property decision, look no further but talk to PaulNOTE: This is an honest review. Visit Oak to verify Paul personality and marketing skills. He is passionate about customer experience
Unhappy Β· 26 November 2022
Agent replied Β· 12 June 2024
Thank you so much for taking the time to leave a review, Paul will be delighted with your feedback.
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4/5
TrustpilotEfficient and helpful.
Clair Lumsley and her team have provided a very efficient and helpful service for several years. I would recommend them.
Nicholas Β· 15 November 2021
Agent replied Β· 12 June 2024
Thank you so much, Clair and the team will be so pleased with your great review.
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5/5
TrustpilotI had the pleasure of moving into aβ¦
I had the pleasure of moving into a rented building of dandara , Brendon+clair : very helpful very professional, On a personal note - all the stress of moving in and out was handled by them ! Great team ! . π
Mark Β· 22 March 2024
Agent replied Β· 12 June 2024
Thank you so much for leaving such a great review, the team will be delighted with your feedback.
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1/5
TrustpilotAbsolutely shocking state of theβ¦
Absolutely shocking state of the development after completion of all the homes, and Dandara has clearly 'moved on' to more important projects leaving huge expenses for the management company / residents to pick up.
Tim Β· 15 August 2024
Agent replied Β· 24 August 2024
Weβre very sorry to hear this. Please contact the relevant customer care team directly to discuss in more detail.
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5/5
TrustpilotHaving rented from Dandara over theβ¦
Having rented from Dandara over the last 10 years and in multiple developments I can say they have far exceeded my expectations. The team always go out of their way to ensure the the apartments are of the best standards, are on hand to support any maintenance issues and always with a friendly smile. The team are extremely polite, professional and always go the extra mile. Highly recommended
Collette Β· 3 November 2021
Agent replied Β· 12 June 2024
That's great to hear, thank you for leaving such a great review
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5/5
TrustpilotGreat service from Dandara Residential Rentals
For the past 4 years I have found Dandara Residential Rentals personnel to be very helpful, efficient and professional. Whether it be answering a query, producing invoices, dealing with service agreements and/or finding new tenants. The highest praise I can give is that I have confidence in their services and trust that I can let them βget on with the jobβ without worrying.
SC Β· 15 July 2022
Agent replied Β· 12 June 2024
What great feedback; thank you! We're glad to hear you've had such a positive experience.
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5/5
TrustpilotVisited the Dandara site in Carwsyβ¦
Visited the Dandara site in Carwsy today and was greeted by a very welcoming lady, Janet. She was very knowledgeable and able to assist us with our enquiry. A brilliant first experience with Dandara. Thank you, Melanie.
Mr Β· 13 June 2024
Agent replied Β· 16 June 2024
Thank you so much for leaving such a wonderful review, we're so pleased to hear you had such a positive experience. Janet will be so pleased with your feedback.
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5/5
TrustpilotWe are planning to buy a new Dandaraβ¦
We are planning to buy a new Dandara home, so met with Joe and Andrew at Battle in East Sussex. Joe spent several hours explaining the site plans to us- and he constantly asked us if we had any questions, then taking the time to explain any worries raised by us.We found both Joe and Andrew very professional and approachable, and would highly recommend.
Tracey Β· 9 May 2022
Agent replied Β· 12 June 2024
Joe and Andrew are invaluable members of the team and we're so pleased they made your visit a special one. We hope you make the decision to buy a new Dandara home.
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5/5
TrustpilotExcellent service
A very smooth process from start to finish. The front office sales team are very helpful (Jo and Dale) and kept us informed of the progress through out the build.We are impressed with the quality of the build, which was completed on time. Any snagging issues we have had so far have been dealt with swiftly. These have all been minor issues.
Janice Β· 31 July 2022
Agent replied Β· 12 June 2024
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Jo and Dale will be thrilled with your comments! Wishing you all the best with your new Dandara home.
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5/5
TrustpilotDandara is very good company.I Canβ¦
Dandara is very good company.I Can highly recommend we were renting the flat from they. They are very helpful and proffesional specialy Terri and Brendan also the rest of the team.
Tomasz Β· 20 September 2024
Agent replied Β· 12 June 2024
We're so pleased to hear that, thank you for taking the time to leave a great review.
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5/5
TrustpilotHappy Customer
Hi we moved in to our new house in North Berwick a few days ago built by Dandara. I am very happy with the service we have received. The house is amazing. Nicky has being outstanding and allwsys on the other end of the phone. The work man on site have being very helpful. Here's to many years living in our house.A very happy Kerr Family
Karen Β· 11 January 2022
Agent replied Β· 12 June 2024
Thank you so much for your review. Many congratulations on your new home, we're sure you'll be very happy there for many years too!
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5/5
TrustpilotOur home demo- ahead of move in date-β¦
Our home demo- ahead of move in date- with Alanna, and Gary and Adrian from the site team was fantastic. The demo was extremely informative and assuring, and there was no rush to get us out if we had questions to ask.
Kirsten Β· 1 March 2024
Agent replied Β· 12 June 2024
Thank you for leaving such a wonderful review, we're so pleased to hear you found the home demo useful and the team will be delighted with your feedback.Many Congratulations on your new Dandara home, we're sure you'll be very happy there.
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