Every review we hold for the Ashford office, from every platform, shown as written. First names only.
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4/5
TrustpilotI have known Brendan for 14yrs he hasβ¦
I have known Brendan for 14yrs he has managed my letting at Spectrum. Brendan has always shown me his ability to be flexible, honest, conscientious about his work and super helpful with good communication responding to my calls & requests quickly. Brendan has always been able to resolve any issues during my time at spectrum and I appreciate his professionalism making it easy to approach him at any time. Liz
Liz Β· 11 April 2022
Agent replied Β· 12 June 2024
Thank you so much for your great review of the company and of Brendan in particular, he will be thrilled with your comments.
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5/5
TrustpilotMoved into a beautiful 3dble bedroomβ¦
Moved into a beautiful 3dble bedroom detached house from them in November 2023 and they were amazing !! All of the staff and builders are soo helpful and professional, absolutely love π₯° the house and finished to a very high standard !! I would definately recommend this company highly
Barbara Β· 26 January 2024
Agent replied Β· 12 June 2024
Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.
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5/5
TrustpilotExcellent customer service
Excellent customer service. Everything from the moment I first enquired about a new property, right up to completion, plus the after-sales service and quality care was excellent. They really made the whole experience as smooth and stress-free as possible. I left very happy with everything
Alex Β· 15 April 2024
Agent replied Β· 12 June 2024
Thank you for your review, we're delighted you're so happy in your new home.
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5/5
TrustpilotGreat rentals team
I have been a tenant in a property managed by the rentals team at Dandara for several years. Over this time they have been a pleasure to deal with, always helpful and responsive. They've respected my space and have always been well structured in their communications with me with periodic regular maintenance for example. Happy to recommend.
Justin Β· 6 July 2023
Agent replied Β· 12 June 2024
Thank you for leaving such a great review, we're delighted you're happy with our service.
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5/5
TrustpilotDandara fontwell meadows
Dandara fontwell meadows. Staff were great really helpful and knowledgeable. Site was great lovely homes. A great experience
Malcolm Β· 3 September 2022
Agent replied Β· 12 June 2024
Thank you so much for taking the time to leave a review, we appreciate your comments.
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3/5
TrustpilotWaste of time visiting site.
Not able to look around any properties.Sales assistant unable to provide details of properties to be released.Seemed like a waste of time as the person in the show home was not part of the sales team??
JULIAN Β· 16 September 2024
Agent replied Β· 25 October 2024
Thank you for your feedback. We're sorry you didn't have a great experience, this isn't normally the case and we understand the team has tried to reach out today to help.
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5/5
TrustpilotAlanna Cooper at the Hazelwoodβ¦
Alanna Cooper at the Hazelwood development did a home demonstration yesterday and we just wanted to say she was amazing and incredibly knowledgeable and patient with all our questions. Her sense of humor was a plus and made everyone feel very welcome at Dandara. Our sincere gratitude for your time Alanna.
SRR Β· 2 December 2023
Agent replied Β· 12 June 2024
Thank you so much for leaving such a wonderful review, Alanna will be delighted with your comments.
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5/5
TrustpilotI had a wonderful experience with BECKYβ¦
I had a wonderful experience with BECKY and all the staff at the sweetings east malling.Although we decided not to go ahead with the purchase of the beautiful Upnor mainly because I decided the area would be too quiet. BECKY and her colleagues were very professional at all stages of correspondence. Emailing, phoning etc..They were very fair and I wish them all the best !!
Janice Β· 2 October 2022
Agent replied Β· 12 June 2024
We're delighted to hear this, thank you for taking the time to leave a review.
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5/5
TrustpilotTurned up without appointment -givenβ¦
Turned up without appointment -given time to see the overall scheme followed by viewing the show house and a look at the non construction area. Impressed with design and build quality. Location excellent.
Brian Β· 24 October 2024
Agent replied Β· 12 June 2024
That's great to hear, thank you for leaving such a great review
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5/5
TrustpilotGreat service
The lettings team at Dandara, in particular our primary contact Samantha has provided us with excellent and friendly service for over 5 years now. We always feel informed and confident that our property is being monitored and maintained well. Thank you for great service Samantha and Dandara
SC Β· 15 February 2024
Agent replied Β· 12 June 2024
Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.
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5/5
TrustpilotFontmell meadows
Drove past Fontwell Meadows and decided to go in I had seen the properties online, Tracy and Ashley had an appointment in but made time for me and my questions, they were very helpful and I wasn't rushed, looked at the show homes and made an appointment to see the actual property for sale
Ti Β· 30 August 2023
Agent replied Β· 12 June 2024
We're so pleased you had such a great experience with Tracy and Ashley. Thank you for taking the time to leave a review.
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5/5
TrustpilotInvestment properties Jersey
Yes,we are generally well pleased with the service given. They seem to have a very good and effective network of tradesmen that quickly and effectively deal with all the necessary between lets, so keeping voids to a minimum of just days rather than weeksCommunications with the Dandara team is timely and effective. They also maximize, within reason, the return we get on our investments.Again, well pleased with service provided.M de B
Michael Β· 11 November 2021
Agent replied Β· 12 June 2024
Great to hear the team have looked after you so well, thank you for taking the time to leave a review!
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5/5
TrustpilotAttention to detail and quality .
The staff have been super with answering questions and accommodating viewings . The layout is admirable with respect to conservation of land and the houses completed to a quality design and finish .
Marika Β· 17 October 2024
Agent replied Β· 25 October 2024
Thank you for taking the time to leave such a great review, we're delighted you love our product and service.
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5/5
TrustpilotFriendly and helpful throughout experience
Susan has been great, friendly and extremely helpful. Love the Dandara house quality and the Hazelwood area.
S Β· 27 August 2022
Agent replied Β· 12 June 2024
Thank you for your wonderful review!
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5/5
TrustpilotPleasant visit
Went to Kirkliston yesterday to find out about some of the houses on offer and was greeted by the lovely Lorraine. She was friendly and knowledgeable and I'm sure she will keep me up-to-date on the progress of the developement. The site is also very well presented and well designed and considered.
Craig Β· 13 October 2023
Agent replied Β· 12 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
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5/5
Trustpilot5 star service at the Grove
I moved into my beautiful home at the Grove in September and couldnβt be any happier. Everything about Dandara has been excellent from the sales team to the construction guys on moving day. On the odd occasion when I have had a minor snag, the customer care team have jumped on it immediately and sorted it with minimum amount of fuss. If you want a new home, come to the Grove!
Robyn Β· 26 October 2021
Agent replied Β· 12 June 2024
The team all work hard together to make sure the process is smooth from start to finish so we really appreciate your comments, thank you.
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5/5
TrustpilotFantastic!
Fantastic experience from start to Finish Tracy and Val were so professional nothing was too much trouble for them.
Kelly Β· 13 May 2022
Agent replied Β· 12 June 2024
Thank you so much for your great review, Tracy and Val will be thrilled with your feedback.
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5/5
TrustpilotKatie & Rebecca at Abbotts Place β¦
Katie & Rebecca at Abbotts Place have been amazing so far in helping us to secure the perfect plot. Every question we have is answered promptly & knowledgeably. The quality & high spec of Dandara homes is matched by the service from Katie & Rebecca. We are looking forward to moving into our new βforeverβ home this Summer.
Michele Β· 16 April 2023
Agent replied Β· 12 June 2024
We're delighted to hear that not only you've had such a great experience with the team but that you've found your dream home, congratulations. Thank you for taking the time to leave a review.
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5/5
TrustpilotProfessional, responsive and accommodating
We have been very impressed with the level of service - the individual we have dealt with has been very responsive, accommodating and understanding in the process of viewing and arranging our lease - even as going as far to give up time so we can return to measure up the property for furniture prior to moving in.
Dan Β· 13 April 2023
Agent replied Β· 12 June 2024
That's great to hear, thank you for taking the time to leave a review.
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5/5
TrustpilotInformative and friendly!
I was shown around the development by Rebecca. She was very informative in her answering of my queries. I found Rebecca to be professional and extremely friendly. I did not feel rushed when viewing and will highly recommend her service.
Grace Β· 10 June 2024
Agent replied Β· 12 June 2024
We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review.
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5/5
TrustpilotGreat service!
The lettings and management team at Dandara have been managing my apartments for years, and the level of service provided is second to none. Always dealing with any requests in a timely manner and doing so, with a smile on their faces. Highly recommend.
Jonny Β· 22 March 2024
Agent replied Β· 12 June 2024
We're so pleased to hear the lettings team have been so helpful, thank you for taking the time to leave such a great review.
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5/5
TrustpilotOutstanding service from Jo
Outstanding service from beginning to end at Saxon Park with Jo. Jo was incredibly knowledgeable, thoroughly answered all our questions, and even suggested tailored solutions for potential challenges. Truly first-class throughout, I highly recommend! Thanks, Jo!
Gaby Β· 31 August 2024
Agent replied Β· 25 October 2024
We're delighted to hear you had such a positive experience with Jo, thank you for leaving such a great review.
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5/5
TrustpilotAbbots Place Team
I am due to complete this coming Friday and have had the greatest experience with Dandara so far. Mandy, Rebecca and Jon have been extremely helpful through every step of the way. They have helped make me even more excited than I was already!
Ollie Β· 19 March 2024
Agent replied Β· 12 June 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
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5/5
TrustpilotReliable, helpful and efficient
Whenever I have had to contact the Dandara rentals team over the last 5 years specifically Samantha Potocka they/she have always been very friendly, helpful and efficient. Requests or queries are always dealt with promptly and I feel confident that they will actioned or questions will be answered. I have no hesitation in recommending this team
SC Β· 2 June 2023
Agent replied Β· 12 June 2024
Thank you for your great review, weβre delighted the lettings team were able to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.