Trusted Agent profile · Ashford

Dandara Ashford reviews

4.7

★★★★★ Excellent

1,473 reviews across 1 platform

Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR

Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,473 reviews on 1 platform.

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1,473

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Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sales team at the Sweetings

Thank you to Becky and team for all your help and quick responses, always friendly and helpful. I can’t wait to move into my new home soon!

Carly · 6 June 2022

Agent replied · 12 June 2024

Thank you so much for your great review, Becky and the team will be thrilled with your feedback. Wishing you all the best with your new Dandara home.

5/5

Trustpilot

The best decision we ever made!

Having owned our family home for 30 years, we decided to take early retirement and buy a new Dandara home in Potton. We bought our plot off plan, and Jade and Belinda offered support and information throughout - as at the time there was nothing to see for our purchase! We were able to choose the plot that we wanted, Jade gave us regular updates, and even sent photos as the house grew on site.The handing over process went very smoothly, with George and Scott there within minutes to lend a helping hand where needed. Nothing has been too much trouble, we have felt looked after and very much at home in this lovely, well designed quality home. Living on a building site as it develops, all of the workmen without exception, have been courteous and helpful. It has been a very good experience. George you are Mr Dandara! We hope that Dandara is aware of what an excellent team they have working here at Copsewood

Andy · 20 August 2021

Agent replied · 12 June 2024

Thank you for your great review, we’re delighted you’re happy with your new Dandara home. The site team will be so pleased with your comments.

5/5

Trustpilot

My experience working with Dandara

My experience working with the Dandara team has always been great, they are incredibly responsive, always quick to address my questions and concerns.They are friendly and approachable making the process smooth and stress free. Their professionalism make dealing with them a pleasure.

Paul · 27 September 2024

Agent replied · 25 October 2024

Thank you so much for your review, we're so pleased to hear the team has been so helpful.

5/5

Trustpilot

Joyce was great and showed us around…

Joyce was great and showed us around the Development in a professional, friendly manner.

Peter · 16 August 2023

Agent replied · 12 June 2024

We're so pleased to hear that! Thank you for taking the time to leave a great review.

5/5

Trustpilot

Crowborough Team very helpful

We visited Pearmain Place in Crowborough for an event It was great to learn about both developments in Crowborough. We are not looking to move for some time but the team spent time with us and were so helpful, so when we are ready we know where we will be coming back to!

Sue · 8 March 2024

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review, the team will be so pleased with your comments.

5/5

Trustpilot

Fontwell Meadows - amazing service and amazing value

We want to say a massive thank you to the whole Dandara team for supporting us to purchase our dream home at Fontwell Meadows. From start to finish the service has been faultless and we feel we have received amazing value for money. Nothing seemed to be too much trouble for the team. We would highly recommend Dandara - thank you so much again!

Mr · 14 June 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

The team at Saxon park were so helpful

The team at Saxon park were so helpful, I can’t thank Kelly, Jo and Becca enough for all there hard work and time!

Lillie · 24 October 2022

Agent replied · 12 June 2024

Great to hear you're so happy with the team! Thank you for taking the time to leave a review.

5/5

Trustpilot

Copsewood, Potton

Copsewood, PottonAs first time buyers we were nervous, and unsure of what to expect, hearing horror stories from other new build developments- that all changed because of the team at Copsewood!Jade and the sales team were fantastic from the start, informative, helpful & caring- always easy to get in touch with & quick responses, the whole transition was smooth and we trusted them.The site team only proved this to be further true, Scott & George have listened, supported, got jobs done quickly and efficiently, the house is such a high standard & these touches just make everywhere feel beautiful & right! We can't thank them enough for making our new house become our home so quickly. The team work observed over the build so far, all the people working on site, Scott & George, it has been second to none- no question is too small & if they can help they will! Thank you all! The Wrightons (AKA plot 55).

Laura · 20 July 2021

Agent replied · 12 June 2024

Buying a home can be stressful and even a little daunting for first time buyers so we're delighted to hear the team put your minds at rest and that you love living at Copsewood.

5/5

Trustpilot

Copsewood

Copsewood - PottonI recently bought a beautiful New Build property in the above location. The house has been not only been built to a VERY high standard (I have high standards!), but the whole process was made so smooth and simple. I am a single parent and the help and advice from Jade in the Sales team was beyond beneficial. She kept me informed throughout and organise a beautiful moving in hamper on day of completion. She was also on hand to answer the weird and wonderful questions I had throughout the process without hesitation. She made the process run smoothly assisting with the chain to ensure a smooth completion.George and Scott on site have been marvellous. Not only are they just generally nice gents, they cannot do enough to make sure that myself and the kids are settled and checking in to ensure everything is OK. Anyone who moves here is lucky to have them both on site. I love living here and that is down to the warm welcome that Jade, George and Scott have given us.

Carolyn · 13 July 2021

Agent replied · 12 June 2024

We are delighted that we met your high standards, it's important to us that our customers are happy in their new home. Many thanks for your kind and positive review.

5/5

Trustpilot

Property purchase in Reayrt Mie Ballasalla

We have recently bought a new house on the Reayrt Mie development in Ballasalla . From start to finish Dandara have provided a first class customer service experience from their excellent sales staff in the Douglas office ( Sally Barrow in particular) to their onsite maintenance and snagging Man (Artur). Any minor problems we have encountered have been dealt with in a professional and timely manner and I would whole heartedly recommend purchasing your new home from them.

Mr · 18 November 2021

Agent replied · 12 June 2024

Thank you Mr Hall, your kind comments are hugely appreciated.

5/5

Trustpilot

Fontwell Meadows

I dropped in to Fontwell Meadows. I didn't have an appointment and I'm not on the market yet but even so Ashley, in the sales office, was lovely and welcoming. He showed me the Farringford show home - he was very knowledgeable and definitely made me want to buy from him/Dandara. I will have to get my house on the market!

Tracie · 27 August 2023

Agent replied · 12 June 2024

We're so pleased to hear Ashley has been so helpful, thank you for taking the time to leave such a great review. We hope to welcome you back to reserve your new Dandara home one day!

5/5

Trustpilot

Dandara Rentals have managed my properties since 2014

Dandara Rentals have managed my properties since 2014, I have never experienced anything negative and always found the manager and staff to be extremely efficient whilst maintaining a professional yet friendly service. I have no hesitation in recommending their services.

Ray · 17 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review, we're delighted you had a great experience.

3/5

Trustpilot

Didn’t like the finishes on the…

Didn’t like the finishes on the wallyford houses . I would say a cheap range

James · 2 June 2026

5/5

Trustpilot

A tenants perspective

I have been leasing a property from Dandare in Jersey for little over a year now. Securing a lease on short notice is not an easy thing to do here, but the lead agent went above and beyond to ensure it was all wrapped up quickly. Since then I have renewed my lease and any appointments with the team at Dandara have always been friendly and professional. To Terry, Brendan and Samantha. Many thanks for everything to date.

Stephen · 28 October 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review, we’re delighted you’re happy with the service you've received. The team will be thrilled with your feedback.

5/5

Trustpilot

Just visited an apartment at New River…

Just visited an apartment at New River View and was extremely impressed with the overall quality of the site. Location is amazing, staff were very friendly, would recommend to anyone.

Charlie · 25 October 2021

Agent replied · 12 June 2024

That's great to hear, thank you so much for leaving a review

5/5

Trustpilot

Rebecca was fab with my 3 children and…

Rebecca was fab with my 3 children and myself. Answered my questions really well very knowledgable. Very friendly and helpful

Syeda · 21 January 2023

Agent replied · 12 June 2024

We're delighted to hear you had such a positive experience with Rebecca, she's a great member of the team. Thank you for taking the time to leave a review.

5/5

Trustpilot

Brendan has been helping me with…

Brendan has been helping me with lettings for a number of years. He is always unfailingly efficient and polite, very punctual and nothing seems too much trouble.

Harriet · 7 April 2022

Agent replied · 12 June 2024

Thank you so much for your kind review!

5/5

Trustpilot

Our whole process was amazing

Our whole process was amazing. Rebecca and Sara gave us regular updates as promised and were so helpful with every question we had! Can’t thank them enough.Our experience after moving in has also been amazing with Scott checking in and helping us move and settle in.

Georgia · 7 July 2024

Agent replied · 24 August 2024

Many congratulations on your new home! We will pass your kind comments onto the team, we're sure they'll be delighted.

1/5

Trustpilot

Dandara - Willow Grove.

The sales team were excellent on sale process and moving in. Though that’s where it’s stopped. The aftercare and the customer care team have been awful in responding to issues and slow to resolve them. Issues reported in February still to be fixed and other issues reported in March still ongoing with no resolution or communication or how it will be resolved. I now live next door to a sewage system that was mis-sold on the impact it would have on us and nearby houses. Dandara are not addressing the issues and not communicating the process on how they will resolve the issues. Next step is legal action and exposing on social media. If I had known what Dandara were like, I certainly would not be buying from them. Buyers beware of snags and problems before moving in to get them resolved as once you get the customer care team, it will never be resolved.

Alan · 26 May 2021

Agent replied · 12 June 2024

Dear Mr Cane, We’re disappointed to hear you’re not satisfied with our customer service but we are working hard to resolve any issues and improve our customer communication following our visit to your property earlier this week. We will keep you and the other residents updated on the results of the investigative works to resolve the sewage matter.

5/5

Trustpilot

Good service from Dandara Rentals

Dandara Rentals have provided great service in finding reliable tenants, regular property inspections and are pro-active in identifying and handling maintenance and regulatory matters. I have been using them for four years and am happy to recommend their services.

Keith · 24 October 2024

Agent replied · 12 June 2024

We're delighted to hear you're so pleased with the apartment and service you've received, thank you for taking the time to leave a review.

5/5

Trustpilot

Exceptional Customer Service - Dandara Winchmore Hill

From start to finish the team at New River View have displayed high levels of customer service, professionalism and have made the buying process smooth & effortless.Bobby, who was our main point of contact was highly knowledgeable & experienced enough to deal with all queries & issues, which in turn made our buying journey stress free. He explained every step of the process to us & was a delight to deal with, we can’t thank him enough.We are very happy with our apartment and can’t wait to move in. Would highly recommend.

Customer · 4 May 2021

Agent replied · 12 June 2024

We're delighted to receive such a wonderful review, thank you! We have passed your comments onto Bobby.

5/5

Trustpilot

Pippins Development

We had visited a large number of properties and new developments before visiting the Pippins development and meeting Joe. The contrast to our previous experience was notable. Joe presented the development extremely well (as you would expect) but then had every answer we needed to quite detailed questions on our part, which gave us great confidence. Dandara then delivered the house exactly as promised.

John · 8 May 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the service you received from Joe. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Dandara Foxhall Gait

Dandara - Foxhall GaitI can't express enough how grateful we are to Lorriane for their exceptional service. Their professionalism,knowledge and unwavering commitment to finding us the perfect home. Lorraine listened to our needs and preferences, always going above and beyond to show us properties that aligned with our vision.

Angie · 29 April 2024

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a positive experience.

5/5

Trustpilot

Dandara homes - Shawfair

I bought my first house from Dandara at Shawfair. I couldn’t be happier with the customer service I received, particularly from Leigh, she has been so helpful and friendly with all my queries and Leigh has gone above and beyond to make sure my house was perfect for me. I could not fault the house, everything was exactly as nice as I expected it to be and the site manager has made sure any issues I have with the new property down the line - just to let him know and he will be more than happy to fix it. I am very happy with my first house and even happier I decided to go with Dandara homes.

Nick · 7 April 2021

Agent replied · 12 June 2024

Thank you so much for your review, the team at Shawfair were delighted with your comments and how pleased you are with your new home.

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