Bairstow Eves Hucknall Sales reviews in Ashfield

★★★★★ 5/5

Trustpilot

Superb communication and prompt…

Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.

Penny · 22 August 2024

★★★★★ 3/5

Google

Not entirely happy with the service I receive. There seems to be too many different people dealing with different areas of the rental market and a high turnover of staff. I often feel that I don't know who I'm supposed to contact and find myself being passed from pillar to post which is frustrating. I have also felt that some issues I've had have not been dealt with in a timely manner and that certain staff members are not as efficient as they ought to be.

Susan · 23 October 2020

★★★★★ 1/5

Trustpilot

I don’t just make reviews unless I have…

I don’t just make reviews unless I have to. But a family member has their house for sale with B&E. and quite frankly from what I keep hearing it’s not a very good service at all. I also did my own way of contacting as a perspective buyer. 5 times I made contact with the local branch and not once have made contact over the property I was enquiring about. It also concerns me that there is no main number to call them apart from the local branches which if they are not providing a good service it will be there word against yours over any complaints to head office. So they have eliminated anyway of taking an issue higher than the branch. Which you need to ask do you want sell or buy a house from this organisation ? Also my family member had their house reduced without any written confirmation of them taking this action. So it would appear they can do pretty much what they like in terms of when it suits them rather than what suits there customers.

Matt · 22 March 2024

★★★★★ 5/5

Trustpilot

The customer service base on day to

The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process

Arreyngang · 2 February 2024

★★★★★ 5/5

Google

It was a pleasure buying through Birstow Eves. Kept us updated throughout. Sarah was great! Would highly recommend.PositiveProfessionalism

Mike · 23 October 2022

★★★★★ 1/5

Trustpilot

Total failure in Hucknall

Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.

Tony · 29 August 2024

★★★★★ 1/5

Trustpilot

VERY poor service

I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.

Yvonne · 19 February 2024

★★★★★ 1/5

Trustpilot

This is the worst Estate agent

This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.

Prof · 22 January 2026

★★★★★ 1/5

Trustpilot

Absolute worst estate agents

Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!

Alice · 18 May 2024

★★★★★ 5/5

Trustpilot

Incredible estate agents

Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow

Emma · 2 June 2022

★★★★★ 5/5

Trustpilot

Leigh- great representative for Bairstoweves !

We went to look at two houses but ended up looking at four due to Leigh suggesting the other houses. He listened to our requirements and was so polite,knowledgeable and attentive- a credit to your sales team!

Scott · 7 October 2025

★★★★★ 5/5

Google

Jodie was very kind, helpful and she make sure my moving in was pleasent and stress free. thanks jodie you are a g

Panyakorn · 24 July 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 1/5

Trustpilot

Wasted my time

Had an appointment booked for today 27th October at 12pm, even sent me a reminder at 10am. Didn't turn up or message to say their not coming. Missed their opportunity, won't be asked back.

Steve · 27 October 2025

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Fast and efficient turn around for viewing and signing for a local property. Many thanks to Jodie at the Hucknall office.PositiveResponsiveness, Professionalism

Josh · 23 October 2021

★★★★★ 5/5

Google

Lauren, Nicole and Ross all extremely professional, informative and nothing is too much trouble. Just bought my first home through them and wasn't sure what the process was. They all took their time to make sure they explained thoroughly and that I understood exactly what the next steps would be. Couldn't recommend them enough! They made the normal stresses of buying a house enjoyable and I cannot thank them enough!!

Ellie · 23 October 2021

★★★★★ 5/5

Google

I've used the lettings team in Hucknall for several years. I've always been impressed by the quality of service. It's the complete package from good marketing, rental pricing advice, finding the best renters and all the back office work. For my last 3 rentals, new tenants moved in within 48 hours of the property becoming available or empty. Always good support from Ross, Callum and Jodie.PositiveResponsiveness, Quality, Professionalism, Value

Brian · 23 October 2021

★★★★★ 1/5

Trustpilot

Complete incompetence across the board

Complete incompetence across the board. Takes 10 days to get a response to an email and even then you have to call to get them to read it.

Angela · 21 November 2025

★★★★★ 5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 5/5

Google

We recently sold and bought a property through Bairstow Eves in Hucknall and highly recommend their service. From the initial valuation visit through to the completion date the communication from the team was great, especially from Sarah. We were kept in the know the whole time and everything was discussed and explained and we felt as ease. Thank you!

Kim · 23 October 2022

★★★★★ 1/5

Google

Dreadful experience. You had one job!

Ed · 1 August 2025

★★★★★ 5/5

Google

Have now used Bairstow Eaves Hucknall branch three times in the last 15 years. I would never go anywhere else. First class service every time. Excellent communication. Proactive in finding buyers and then pushing the sale through. We have been lucky enough to have Marie each time to guide us through and cannot praise and thank her enough. Do not try cheaper or newer to the field. These are the best!

Beth · 23 October 2020