Every review we hold for the Ashby-De-La-Zouch office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat Experience
Through the moving process and ongoing support in the first couple of months, Drew has been excellent in delivering first class customer service, both with helping me get settled and for help with all maintenance concerns.The communication is swift and friendly and would therefore recommend this company to anyone wanting to rent or buy a house/flat.
Gareth Β· 19 August 2024
Agent replied Β· 23 October 2024
Thank you!
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5/5
TrustpilotI have had the pleasure of dealing withβ¦
I have had the pleasure of dealing with Ali from the Lutterworth Branch over recent weeks whilst looking to buy a home in the Lutterworth area. Each time I have spoken to her on the phone, communicated via email and when I have met her at a property when viewing she has been nothing but professional and above all courteous, kind but more importantly honest.Ali has been a breath of fresh air compared to other Estate Agents that I have dealt with in the past.I would highly recommend everyone to use Howkins and Harrison.
Sharron Β· 13 February 2023
Agent replied Β· 13 June 2024
Thank you for this kind review!
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5/5
Trustpilotwe are so glad we chose to work with Howkins & Harrison Lutterworth
Can't praise enough Howkins & Harrison Lutterworth team, especially Deborah, Ali and Beth. We have been through a rough patch as our initial sale fell through, but the whole team didn't give up and we made sale in the end. Deborah was a star chasing all the chain, kept our sellers in the loop as well; so they waited for a second time around on our sale. It was a delight working with them. Beth helped us with initial set-up and been there throughout , and Ali was so flexible arranging all viewings. Whole team kept us up to date with all progress.We would certainly recommend them, and we are so glad we chose to work with them on our sale.
Burcu Β· 24 January 2023
Agent replied Β· 13 June 2024
Thank you very much for this positive review!
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5/5
TrustpilotEvie has been really wonderful inβ¦
Evie has been really wonderful in supporting us in obtaining a property that is likely to meet my familyβs needs for years to come. She has been very informative, helpful and supporting throughout the application and vetting process. We all know how stressful moving home can be so the very fact that Evie was there for us, representing us through the negotiation process with the necessary checks and assurances to the landlord made the experience so much more easier. Thank you Evie for helping us get a new home for our family!
Kieran Β· 4 December 2024
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5/5
TrustpilotExcellent Service
David Clarke at Howkins & Harrison is dealing with our purchase and doing an exceptional job!!Davidβs professional experience and sense of humour has been invaluable in moving our purchase along swiftly and dealing with our frustrations (our solicitors have been a bit of a nightmare).David is extremely helpful, highly reliable and exceptionally efficient at responding to emails and providing updates.I would highly recommend David and the Howkins & Harrison team!!
Louise Β· 20 October 2023
Agent replied Β· 13 June 2024
Thank you for your kind review, Louise. We are so glad David and our team could help.
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5/5
GoogleWe bought our house through Howkins and Harrison and can highly recommend them. They helped us through the whole process and gave us better updates than our solicitors. The staff have been lovely and answered all our queries so thank you to Jackie Billy and Matt you have been great.
Sharon Β· 7 November 2025
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5/5
TrustpilotLauren and Maddie were amazing atβ¦
Lauren and Maddie were amazing at supporting us through our house purchase. They went above and beyond to help smooth the process and we can't thank them enough π
Hayley Β· 29 April 2026
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5/5
TrustpilotNicole Ashenden has been very helpfulβ¦
Nicole Ashenden has been very helpful throughout my tenancy with Howkins & Harrison and has endevoured to assist me with any queries/issues I have had along the way
Scott Β· 6 May 2026
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5/5
TrustpilotExtremely helpful and supportive. Highly recommend.
We cannot thank Karen Bishop and Andrew Pinney enough. They went above and beyond to help us with a sale that was not straightforward. They took on elements of the sale that they really didn't need to. I believe some agents would have expected us to manage ourselves. Their patience, huge support, and professionalism throughout has been invaluable, and always with a smile! Thank you! I would not hesitate to use them again.
Rachel Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you so much for leaving a kind review, Rachel. We are glad we could help.
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5/5
TrustpilotI recently met Robert regarding aβ¦
I recently met Robert regarding a valuation on my property. Whilst I have been successful selling my property privately, I was impressed by what this team has to offer and if I had engaged an agent, would not have hesitated to engage Robert and the team. Thanks for your support!
Ann-Marie Β· 3 October 2024
Agent replied Β· 23 December 2024
Thank you!
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5/5
TrustpilotLisa Swinnerton
Fantastic letting process from start to finish and that is all thanks to Lisa, she is a credit to Howkins & Harrison. She welcomed us with professionalism and a warm smile during viewing. On point with details, always kept me upto date, went above and beyond & contacts to keys was pain-free. Also, knowing she is only a phone call away for any ongoing issues, is a blessing.I would highly recommend Howkins & Harrison to friend and family, as all my preconceptions and experiences with estate agents have been thrown out the window, thanks to Lisa
Mrs Β· 8 October 2022
Agent replied Β· 13 June 2024
Thank you very much for your warm comments about Lisa.
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5/5
TrustpilotHowkins and Harrison were absolutelyβ¦
Howkins and Harrison were absolutely brilliant when selling my property.All members of staff were efficient and ensured our needs were met. Beth was fantastic at arranging viewings and following up these contacts with feedback provided immediately to both owners of the property. It was wonderful being part of the selling process and knowing in depth how well our sale was going. All colleagues, who managed the sale, were patient (which was needed with some issues that arose at the bottom of our chain) as well as professional, friendly and personable. Deborah was absolutely incredible at chasing our chain and going above and beyond her job. We were so happy with how frequently we were updated and she ensured we did everything to have a swift exchange and completion to our property. Overall, I am thoroughly impressed with the level of service from H&H and would recommend my family and friends to put their faith and trust into this wonderful company.
Priya Β· 27 September 2022
Agent replied Β· 13 June 2024
Thank you so much Priya for such a kind review
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5/5
GoogleA huge thanks to Andrew, Matt, Jackie and Lisa. Our house move didn't go smoothly due to issues elsewhere in the chain, but all of the Howkins team did a brilliant job at updating us and doing everything they could to help, contacting solicitors etc. even at such a busy time in the housing market. I would highly recommend them, especially compared to other agents we encountered in Ashby who were clearly working in their own interests rather than doing the best by their client. Thanks again to the Howkins team xPositiveResponsiveness, Quality, Professionalism, Value
Jessica Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you Jessica. Glad we could get you there in the end.
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5/5
GoogleFantastic service and professionalism throughout the sale process. Matt, Andrew and Jackie were polite and friendly at all times and were determined to push my sale through as efficiently as possible and were always on hand to offer advice when I needed it. It was reassuring to know everything was in hand especially when it came to dealing with some of the finer details during the conveyancing process. I would definitely recommend them and would use their services again in future.PositiveQuality, Professionalism
Richard Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for your kind review
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5/5
GoogleBrilliant experience buying a property from Howkins & Harrison. From the start in July/August 2021 Andrew and Matt were very accommodating allowing us to carry out weekend & lunchtime viewings always arriving on time and full of all the information about the properties and the local area. Once our offer was accepted Jackie was key to our communications with our solicitor. Jackie was able to get hold of them when no one else could and kept the wheels moving when our own selling agent went slack, until our completion in December. We are very happy to have moved in before Christmas and couldn't have dealt with a better estate agent. I would recommend that anyone selling their property use H&H.
Sophie Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you Sophie for your kind review
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5/5
Trustpilot(Lutterworth Branch)
(Lutterworth Branch) Big thanks to Deborah for helping us through our difficult house buying process. She was very quick with emails and always kept us up to date on the progress of the chain etc. Deborah did most of the liaising for us and always chased up to ensure things ran as quickly as possible. Thanks also to Alison who stepped in throughout the process to also help assist with the completion of the purchase. Would highly recommend! 5*
Kate Β· 27 September 2022
Agent replied Β· 13 June 2024
Thank you Kate, we appreciate your kind review!
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5/5
TrustpilotSale of our home
Right from the initial consultation with Howkins & Harrison Lutterworth through to the sale of our home, we were always given a service second to none, in what proved to be a lengthy process. In particular Deborah went above & beyond the call of duty and was always prompt to respond even on her time off. Without their patience and support, this process would have been far more stressful and worrying.We will definitely be using them again as and when we need them and have already recommended them to friends and family.Thank you Howkins & Harrison Lutterworth
Customer Β· 12 August 2022
Agent replied Β· 13 June 2024
Thank you very much!
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5/5
TrustpilotGreat experience
We revisited a property today to look with more detail. Linda was again patient and kind and made sure we didn't feel rushed. She was happy to answer all questions we had and go away and get answers to those she didn't know. How lovely to have someone with genuine care selling a property. Clearly an asset to the business and someone you would want to sell your property.
Mand Β· 5 August 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a great review. We are glad we could help.
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5/5
TrustpilotAlexβs excellent performance
We rented a property with Howkins and Harrison. The team is really helpful, especially Alex helped us when we had issues with water leak. She responded quickly and arranged for plumber for check and updated to us timely even when we were away. She gave an excellent response and we thank her.
Miss Β· 26 July 2024
Agent replied Β· 23 August 2024
Thank you!
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5/5
TrustpilotI have mostly dealt with Lisa atβ¦
I have mostly dealt with Lisa at Howkins and Harrison and I find her incredibly helpful. Shes always on hand when I need her and responds quickly if you have a query, shes very professional and courteous. Thank you Lisa for everything!
Nicola Β· 18 December 2025
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5/5
TrustpilotExceptional service Lisa Redmond
Myself and my wife found a beautiful property with Howkins & Harrison, after months of searching for our dream home. Lisa Redmond went out of her way to meet us at short notice on a Saturday, she was very friendly, knowledgable and informative and the out of hours aftercare was inspiring.
Stephen Β· 10 August 2024
Agent replied Β· 23 August 2024
Thank you!
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5/5
TrustpilotThank you to Lisa
Thank you, Lisa, does not quite cover the care Lisa took to make good a situation that occurred for me on a Friday afternoon. The drains had become seriously blocked, being disabled I was unable to do anything myself. It was Lisa's day off but this lovely lady organised help for me and saved the day. In recent months her unfailing good service and willingness to listen have been invaluable. I can't recommend her enough, many thanks Lisa.
Janice Β· 16 September 2022
Agent replied Β· 16 June 2024
Thank you for this kind review, Lisa will appreciate it!
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5/5
TrustpilotExcellent Service Kate was great.
Kate, Sinead and Sarah were like a breath of freshair. We have dealt wqith agents who very much serve the landlord and dont car about the tennents not the case with Howkins and Harrison 5*
Dave Β· 11 February 2026
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5/5
TrustpilotAshby de la Zouch branch - the Professionals. Mr Carl Dearden
I have recently used the Ashby de la Zouch branch to buy and sell residential properties. From the outset everyone was very efficient, professional and passionate about their jobs. I dealt with Jackie and Matt and it was a pleasure to do business with them. Both are a credit to the branch and Jackie especially is superb, very efficient, caring and professional. I would recommend Howkins & Harrison to anyone.
Carl Β· 5 June 2023
Agent replied Β· 13 June 2024
Thank you, Carl.
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