Trusted Agent profile · Ascot

Strutt and Parker Lettings reviews in Ascot

4.5

★★★★★ Excellent

582 reviews across 2 platforms

37 High Street, Ascot, SL5 7HG

Part of Strutt, see every office.

Strutt's office in Ascot, at 37 High Street, is rated 4.5 out of 5 across 582 reviews on two platforms, including 138 Google reviews rated 4.8.

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4.8 / 5

138

Reviews on Google

This office

Trustpilot logo

444

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ascot office, from every platform, shown as written. First names only.

5/5

Google

The Ascot Team are absolutely wonderful. Caroline, Philippa and Jo have always been extremely efficient, helpful and professional. As a Landlord, I would not want any other team taking care of my property. I cannot thank them enough and recommend this brilliant team to anyone who is looking to let their property.PositiveResponsiveness, Quality, Professionalism, Value

Jo · 16 June 2021

5/5

Trustpilot

Responsive, communicative, and helpful

We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.

David · 14 May 2021

1/5

Trustpilot

BAD PROPERTY MANAGEMENT

Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.

Fab · 18 September 2021

5/5

Trustpilot

Gerrards Cross Team provide excellent service

I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended

Mr · 9 December 2020

5/5

Trustpilot

Dealing with Strutt & Parker

Dealing with Strutt & Parker, Ascot division has been a dream in my renting capacity. Their response was immediate to any queries and also taking care of any issues that may occur. Check out after 8 years of renting was very fair and the time that we had been at the property was taken into consideration.

Susan · 18 November 2020

5/5

Trustpilot

The Best in Town !

We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.

Anita · 23 October 2020

5/5

Trustpilot

I'm very grateful to Associate…

I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.

Naomi · 11 July 2022

5/5

Trustpilot

It takes one to know a good one.

As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.

Martin · 24 June 2021

1/5

Trustpilot

Not reliable.

They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.

Malih1 · 28 September 2022

5/5

Trustpilot

Gerrards Cross Letting Dept

We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant

Philip · 21 October 2020

5/5

Trustpilot

Great experience

Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.

Duncan · 29 November 2021

5/5

Trustpilot

Professional and helpful

From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!

Ex-Harpenden · 6 June 2023

5/5

Trustpilot

Strutt & Parker - Very Professional

The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.

David · 21 October 2020

5/5

Trustpilot

Very happy with Strutt & Parker Ascot…

Very happy with Strutt & Parker Ascot lettings, professionally dealt with by the whole team including Caroline in finding the tenants and Philippa and Christine in managing the property. So happy I can rely on the team, especially during a difficult 6 months....nothing was too much trouble. Would highly recommend.

WAB · 6 October 2020

5/5

Trustpilot

Our Experience with Strutt and Parker

The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.

Mrs Stewart · 17 August 2021

5/5

Trustpilot

10/10 Stacy Simms and Petra Duffin

I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.

Tara · 19 October 2020

5/5

Trustpilot

I have dealt with a lot of real estate…

I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!

Federica · 16 October 2020

5/5

Google

Excellent service throughout the move.PositiveResponsiveness, Professionalism

Radu · 25 August 2022

Agent replied · 15 June 2024

Hi Radu, many thanks for your kind review. Best wishes, Strutt & Parker

5/5

Trustpilot

A professional and trustworthy company

A professional and trustworthy company. Orchid Ho, my renewals negotiator, dealt with my tenancy renewal efficiently and kept me up to date on progress at every point of the renewal.

Jackie · 19 May 2023

5/5

Trustpilot

A well managed sale

A well managed sale throughout viewings, survey and negotiation considering it was during lockdown 2 and 3! So a challenging time. We valued the advise of the experienced agent from Strutt and Parker. We were kept well informed throughout the process and are satisfied with the outcome.

Victoria · 18 February 2021

5/5

Trustpilot

Incredibly Professional Agency

Janet, our agent, was incredible. She was professional, responsive and we felt she gave us and our property the full attention we would expect of Strutt and Parker.I could not recommend this estate agency highly enough to anyone looking to sell in North Yorkshire area.

Jude · 2 July 2021

5/5

Trustpilot

…Exemplary Service

The help we recently received was exemplary. At every step of the process, from viewing, to negotiations through to purchase (and even after) we have nothing but praise for the way we were treated. It was all delivered in a friendly and professional manner.

Helen · 2 July 2021

5/5

Trustpilot

What a pleasure working with the Ascot…

What a pleasure working with the Ascot branch! They where professional , courteous, and could not do enough for me! They found me a rental property that ticked all the boxes, helped with all the paperwork i needed to purchase a woodland.

Markus · 2 November 2021

5/5

Google

Experienced and knowledgeable, very helpful and patient during the most difficult of times to find a tenant, coinciding as it did with Brexit uncertainties and Covid. Well done to the team at Ascot for bringing this to a very satisfactory conclusion.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 16 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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