Every review we hold for the Ascot office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookAbsolutely brilliant service from Jess and Pamela, from safe viewings during the pandemic to stress free process from start to finishing giving all the circumstances. Both Jess and Pamela were an absolute pleasure to deal with and we would highly recommend Duncan Yeardley. We are now in our family home. Thank you so much!
Vicky · 28 July 2020
Agent replied · 6 February 2024
Thank you so much Vicky for leaving such lovely feedback for Jess and Pamela. We're really pleased that you had a great experience renting a property with us and we wish you every happiness in your new family home.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Duncan Yeardley, and can honestly say that it was the best experience I've had. Lucy and Adele were very attentive and provided timely and helpful information throughout our engagement. They went above and …
Martin · 8 October 2022
Agent replied · 6 February 2024
Thank you so much Martin, for taking the time to leave such a lovely review and recommendation. We’re so pleased that Lucy and Adele made it the best experience!
★★★★★ 5/5
GoogleI have been very very happy with the service from Duncan yeardley, these past few months. The property management team are professional, forthcoming, knowledgeable, warm and always very pleasant on the phone. A big thank you to Jan stamp in …
Giuseppetorzillo · 8 October 2022
Agent replied · 6 February 2024
We’re so pleased to hear that Jan and our property management team have been providing such a good service. Thank you for the review and great feedback!
★★★★★ 5/5
GoogleMichelle Bonnett at DY has been a great property manager since I moved in. Michelle has been really helpful, friendly and always responds quickly to queries. Move in process was nice and straightforward. Thanks DY team!
Chris · 24 March 2023
Agent replied · 6 February 2024
Thanks very much Chris, for the 5-star review for Michelle and the team! Really pleased to hear it’s all been nice and straightforward.
★★★★★ 5/5
TrustpilotGreat Service
I would like to extend a big thank you to Tom (Major) and his colleagues for the whole sale process. Professional, caring, well communicated and dedicated from start to finish.
I would thoroughly recommend DY!
Jacqui · 23 December 2024
★★★★★ 5/5
GoogleDuncan Yeardley were by far the best agents to sell my house. They really do put in the hard work and effort. Adele and Rob both great at communicating especially with the number of hurdles we faced. Thank you very much for your efforts.
K · 24 March 2025
Agent replied · 26 July 2024
Thank you very much for recognising the hard work and dedication put in by our team, and for giving us the opportunity to sell your home. It's very much appreciated.
★★★★★ 5/5
GoogleVivien was the best agent we have ever encountered. She was very helpful along each step of the way.
Beyza · 24 March 2024
Agent replied · 6 February 2024
Thank you so much for the wonderful feedback. We’re delighted that Vivien proved to be so helpful!
★★★★★ 5/5
TrustpilotProfessional service with support.
Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always rang back if not available and was helpful throughout the process with any queries/questions we had. Overall a smooth and easy transaction.
Graham · 3 December 2025
★★★★★ 5/5
GoogleDealing with Duncan Yeardley is always so easy. Michelle is extremely helpful, professional and great at her job. Nothing is ever too much and Michelle always goes out of her way to help and resolve any problems. …
Fauzia · 8 October 2022
Agent replied · 6 February 2024
Thank you so much for taking the time to leave such a wonderful 5-star review for Michelle!
★★★★★ 5/5
GoogleExcellent support through initial sale to completion. Lots of good quality viewings which resulted in an acceptable offer in a short space of time. All of the team responded when we needed to give the sale progression a nudge. Will definitely use again
Dave · 24 March 2025
Agent replied · 23 October 2024
Thank you so much for taking the time to leave such positive feedback for the team. We really appreciate the opportunity to sell your home and are here whenever you need us again!
★★★★★ 5/5
GoogleWe are currently tenants with our property managed through Duncan Yeardley.
Michelle is really helpful and quick to respond to any emails we have, and always is willing to go the extra mile to resolve things. …
Emma · 8 October 2022
Agent replied · 6 February 2024
We are so pleased to hear that being tenants in one of our managed properties is an enjoyable experience! Thank you very much for the super feedback.
★★★★★ 4/5
TrustpilotJessica Schofield was a star
Jessica Schofield was a star, really patient with myself as I work away and took me a while to do the guarantor process but she remained calm and helpful throughout the process
Jack · 24 March 2023
Agent replied · 22 October 2024
Thank you very much Jack, for your kind feedback for Jessica in our lettings team. We're pleased to hear she was so helpful.
★★★★★ 1/5
TrustpilotUtterly useless
Utterly useless. Terrible communication skills. A different agent with each viewer. One turned up having locked her bag in another property. Another turned up 10 minutes late for a viewing (I was walking my dogs and saw). We had a very keen 2nd viewing who went away with lots of questions. These were never passed on to me and we never heard back from the people. Would not recommend.
LF · 26 September 2022
★★★★★ 5/5
TrustpilotThank you
Thank you to Wiktoria & the team at D&Y Bracknell. They were professional, Knowledgeable and supportive from start to finish. I highly recommend them for anyone wanting to buy a property.
Bjorn · 20 January 2025
★★★★★ 1/5
Trustpilot0 responsibility, 0 punctuality. They don't care about you
Very bad experience with DY and I won’t recommend them. 0 responsibility, 0 punctuality.
All is good when you start with them. They call you, ask some questions, after that in 2 days or so they are calling you to organise the viewing.
Everything is ok, just wait after you pay them the holding deposit. You are told to be called later and this doesn’t happen, so you decide to call by yourself: and surprise she( somebody from their team) just wanted to call you ( at 4 pm!! ) Ok, my patience was at the limits but i decided to wait .
We had a deadline , and they didn’t respect it at all. Their emails came one in a day . Even if you sent them 5 , with the necessary questions . We just wanted to rent an apartment as soon as possible as we had the deadline . They couldn’t give us what we need , or the documents were unchecked, or they had unanswered questions with the landlord : So on and on . And when the deadline came we told them that we Had to found urgently another apartment , because the previously landlord had sold the house and we hadn’t nowhere to go , and we wanted our holding deposit back , where they answered in an short email , that they allready resolved all questions and if we want to move in we need to pay the rent in advance and it’s done , but they had forgotten that this was far from our deadline . To be honest this was 2 days after .
And, they added that we “Withdrawed ” our application and they can’t return our holding deposit which was 200£.
Shame on you guys, we lost our time and money on nothing.
Aisha and Pamela are very unprofessional, probably they were working from home as we started our conversation everytime just in the afternoon. I don't know on what they spent this 200£ pounds as they weren't done nothing at all. Keep my money, hope you will get some professional courses on them.
Ina · 18 November 2020
★★★★★ 2/5
TrustpilotPoor service
Unfortunately I would not recommend the company to anyone, they cost us money as we took their advice, after the flat was sold they said one of their team had got confused and wouldn’t admit the thing that cost us money was their fault but they gave us ‘ a goodwill gesture‘ but still wouldn’t admit they were in the wrong. Very stressful process. The company say they kept us up to date but I have conflicting emails which came from them and verbally they said the agent got confused but not their fault. As they don’t own up to their mistakes I would avoid
Karen · 28 February 2023
Agent replied · 22 October 2024
We are sorry that you have chosen to leave this review. Our records show that you were kept fully informed throughout the process of selling your home, including updates on any changes of circumstance. For that reason, we are confident that we were not at fault and were only too pleased to secure the successful sale of your home.
★★★★★ 5/5
FacebookHaving tried different trading platform , my last experience with Mrs Michael Linda is the best ever, I traded with $500 and within a week i made profit of $3500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Michael Linda platform for effective trade to every one.Email: Michaellinda3231@gmail.comWhatsapp: +1(689) 240-2689
Amakson · 19 August 2023
★★★★★ 5/5
TrustpilotExcellent Customer Experience ⭐️⭐️⭐️
House hunting can feel quite overwhelming and stressful 😩 …however, I stumbled upon a lovely property that was managed by DY.
I called the main line and had the opportunity to interact with two lovely ladies - Jessica and Vivien. They were very professional, responsive and helpful. Really excited to be moving into the new space…and grateful to Jess and Viv for the support they provided ⭐️👏🏾⭐️👏🏾.
Grace · 8 June 2025
★★★★★ 5/5
FacebookHaving a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431
Nqobhani · 17 January 2023
Agent replied · 6 February 2024
I'm really impressed with your profile and personality. I also admire your good sense of humor here. I don't normally write in the comment section, but I think you deserve this compliment... I don't want to invade your privacy by sending you a request without your permission. Kindly add me up as a friend if you don't mind thanks and remain blessed. Stay positiveplease can we be friends
★★★★★ 3/5
TrustpilotGreat when start renting, awful when you move out!
Great when you found a place with them to rent and helpful sales staff but once you are a tenant there is little 'service'. They recommend Homeshift for Energy suppliers. DO NOT even bother, total rip off (and impossible to get through to them except wait for a reply on their terms and then they are useless)
THEN you finish your rental period and move out and have the totally unpleasant experience of the check out inventory...The company they use are basically there to screw you as much as possible to get the Landlord all of your deposit back! I had a bill for putting up a small coat hook on porch door and Landlord wanted £10 for me ADDING it! I removed a small cheap faded religious symbol sticker from front door and got charged £5! I replaced the damaged laminate floor in kitchen at my own expense and this was overlooked as was me not mentioning a 240v plug socket in the bathroom!!
SO disappointed with Duncan Yeardley as it was clear they pass everything on to other firms YOU DO NOT CHOOSE to work with.
Awful experience and I lost over £500 in deposit in the end for leaving property in better condition than when i moved in! I own my own flooring company and the mould and damp under laminate in kitchen was a health hazard I took care of. Personally, I wont be using Duncan Yeardley again in future when or if I need a new rental property.
Mr · 8 May 2020
★★★★★ 5/5
TrustpilotGreat team
My property had been on the market for such a long time without selling so decided to go with another estate agents. From the start Duncan Yeardley were very helpful and keen to help me sell quickly.
The property was on the market with Duncan Yeardley for just a week when I accepted an offer. From start to finish they kept me informed every step of the way. Thank you. Recommended.
Miss · 27 September 2023
Agent replied · 22 October 2024
Thank you very much for giving us the opportunity to sell your home. It's very much appreciated, along with the wonderful 5-star review and recommendation!
★★★★★ 5/5
TrustpilotJessica was so knowledgeable and…
Jessica was so knowledgeable and nothing was too much trouble. The DY team always passed on any messages which were returned. I have no hesitation in recommending Jessica and team.
Mrs · 15 February 2023
Agent replied · 22 October 2024
Thank you very much for the 5-star review and recommendation for Jessica and the team, it's greatly appreciated.
★★★★★ 5/5
TrustpilotLee was very helpful in giving me…
Lee was very helpful in giving me advice and I will be in touch with him in the near future to put my property on the market. :-)
Daniella · 3 April 2023
Agent replied · 22 October 2024
Thank you very much for the 5-star review and feedback for Lee. We very much look forward to helping with your next move!
★★★★★ 5/5
TrustpilotVery recently we successfully sold our…
Very recently we successfully sold our property with help of Duncan Yeardley.
Since the day one we just couldn't resist comparing Duncan Yeardly with the Estate agent at the other end of the chain( our sellers Estate agent).
Duncan Yeardley was extremely spontaneous, energetic and very respecting towards our feelings.
At every step they made sure we were comfortable and updated on the progress of deal.
The Estate agents were very polite and curtious on calls.
We had a beautiful experience with Duncan Yeardley and wish the same for all the rest who decide to go ahead with Duncan Yeardley.
Tanya · 2 November 2022
Agent replied · 22 October 2024
Thank you so much, this has made our day! We're thrilled that you had such a great experience selling your home with Team DY. Thank you for choosing us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
