5/5
GoogleViewed a flat with Joe. Joe was very friendly and professional and would definitely recommend viewings with him!
Trusted Agent profile · Arnold
Robert Ellis Arnold reviews
★★★★★
1,007 reviews across 2 platforms
78 Front Street, Arnold, NG5 7EJ
Robert Ellis's office in Arnold, at 78 Front Street, is rated 4.9 out of 5 across 1,007 reviews on two platforms, including 990 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
Google5/5
GoogleJoe was a wonderful guy with pleasant personality and friendly nature . He gave me a good visit to the house and was very promising
5/5
GoogleImpeccable service from Megan! After having issues with other estate agents, Megan made the process stress-free with detailed communication throughout. Thanks Megan.
5/5
GoogleMrJoe took his time and was patient when showing me around. Explain every detail thoroughly so I can understand. A well done job, big ups to Joe from Robert Ellis Estate Agents
Agent replied · 25 October 2024
Dear Mlungisi Masanabo, Thank you for taking the time to leave us a 5-star review. Best regards, The Team at Robert Ellis
5/5
GoogleReally impressed with Joe who showed me round a rental property. Very professional and answered all my queries.
Agent replied · 11 January 2025
Dear Michelle Hall, Thank you for your fantastic review! At Robert Ellis Estate Agents & Lettings Arnold, we take pride in providing excellent service to our valued clients like you. We're thrilled that you had a five-star experience with us, and appreciate you taking the time to share your satisfaction. Looking forward to continuing our wonderful relationship in future. Thanks again! Best regards, Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleViewing was good experience with Joe explained everything very well
5/5
GoogleSandra and her colleagues were very professional and proactive. Would have no issues recommending them to friends and family.
Agent replied · 28 April 2024
Dear James H, Thank you for your positive feedback about our service. We're thrilled that you found Sandra and the team professional and proactive. It makes us proud to know that you would recommend Robert Ellis Estate Agents & Lettings to your friends and family. We appreciate your trust and look forward to serving you again soon. Best Regards, Robert Ellis Estate Agents
5/5
GoogleThanks to Joe for your help and answering all our questions.Great service.
5/5
GoogleI enjoyed the viewing because Joe explained about the home very clearly and patiently with simple language.. Thank you Joe...
5/5
GoogleJoe is a great guy. Very friendly and highly considerate. Thanks once again Joe! And the property is really nice
5/5
GoogleThank you for all the help! Easy to communicate with them, especially Sandra she was really supportive.
5/5
GoogleJoe was very helpful and informative during our viewing, he managed to answer all of our questions
5/5
GoogleJoe was very helpful and answered all of our questions.
4/5
GoogleGreat viewing. Thank you Joe for taking the time to answer all our questions
2/5
GoogleHad my house valued by them but it took a week for them to send me a letter of confirmation...in that week I'd had brochures printed, gone live on Rightmove and had a board up by a rival agent
Agent replied · 8 June 2023
Hi Stuart, thank you for your review. We appreciate you bringing this to our attention. If there is anything to we can do further, please do contact the branch. We wish you all the best with the sale of your home. Kindest regards, Robert Ellis
5/5
GoogleJoe was very informative and answered any questions we had without being pushy, company have been quick to respond and prompt with correspondence.
5/5
GoogleThe viewing experience was fabulous. Joe is very professional, was punctual and described the condition of the house very clearly.
5/5
GoogleJoe was very helpful and made sure all questions were answered.
5/5
GoogleVery good experience with Joe while visiting a house. Very professional and helpful.
Agent replied · 25 October 2024
Dear Ingrid Laîné, Thank you for the five-star review and your confidence in Robert Ellis Estate Agents & Lettings Arnold. We treasure your feedback and are devoutly committed to maintaining the highest level of service for our cherished customers like you. We are grateful for your support and trust, and look forward to our future interactions. Best Regards, Customer Relations, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleExcellent customer service from Joe. He was patient with me throughout the viewing.
Agent replied · 25 October 2024
Dear Duoduaa Ama Twumasi, Thank you for your 5-star review and the kind words. We are delighted to know that your experience with Robert Ellis Estate Agents & Lettings Arnold was satisfactory. It's always our goal to provide top-notch service to our clients. We appreciate your support and look forward to serving you again in the future. Best regards, Customer service team at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleGreat Service from start to finish. Sandra was so helpful and knowledgeable. I would definitely recommend Robert Ellis.
5/5
GoogleVery helpful Joe was. Really appreciated his time.
5/5
GoogleFantastic team especially Sandra she is easy to talk to and very clear when explaining things
5/5
GoogleJoe was very friendly and helpful. He gave me all the information I needed. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robert Ellis Arnold
How many reviews does Robert Ellis Arnold have?
Robert Ellis's Arnold office has 1,007 reviews across two platforms: 990 on Google, 17 on Trustpilot (across the whole business).
What is Robert Ellis Arnold's rating?
Robert Ellis Arnold is rated 4.9 out of 5 across all 1,007 reviews, and 4.9 out of 5 on Google from 990 reviews.
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold; Robert Ellis, Long Eaton won Trusted Agent.
Where is Robert Ellis's Arnold office?
Robert Ellis Arnold, 78 Front Street, Arnold, NG5 7EJ.
