Every review we hold for the Antrim and Newtownabbey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving dealt with a much bigger Estate Agent before using Let’s Rent Southampton we can appreciate a huge difference.
Their standard is very high & we have never had a complaint.
It’s a real pleasure to be able to trust them to sort out our business with the management of our two flats in Southampton, while we are retired in Spain!!
Great experience!
Maria · 4 July 2022
Agent replied · 4 July 2026
Thank you so much, Maria! 🌟
We truly appreciate your lovely feedback and continued trust in us to manage your flats from overseas. It’s wonderful to hear that you’ve noticed such a positive difference and that our standards and service have met your expectations. It’s always a pleasure working with you, thank you for your kind words and ongoing support! 💜🏡
Warm regards,
The Lets Rent & Lets Sell Southampton Team
★★★★★ 5/5
Googlereally good to deal with
Richard · 3 August 2025
Agent replied · 3 August 2026
Thank you so much for the 5⭐ review, Richard, and for saying we were “really good to deal with”, that means a lot to all of us here at Webbers Minehead & Exmoor.
As local estate and letting agents in Minehead and across Exmoor, we always aim to make the whole process as straightforward and stress-free as possible, whether you’re selling, buying, renting or letting in West Somerset. It’s great to know that you found us easy and professional to work with.
If you ever need any further property advice or help with your next move in Minehead, Exmoor or the surrounding villages, we’d be very happy to assist again.
Best wishes,
Kevin, Ginny and the Webbers Minehead & Exmoor team
★★★★★ 5/5
GoogleI find Lets Rent an excellent rental agency, finding good tenants and managing my property well. Always speedy, expert service. Make them your first port of call, when renting in the Southampton area!
Michael · 4 July 2024
Agent replied · 4 July 2026
Thank you so much, Michael! 🌟
We really appreciate your kind words and continued trust in our team. It’s fantastic to hear you’re happy with the tenants and the service we provide, we always aim to deliver a responsive and professional experience for our landlords.
Thanks again for recommending us as the first port of call for rentals in Southampton! 🙌💜
Warm regards,
The Lets Rent & Lets Sell Southampton Team 🏡
★★★★★ 2/5
GoogleThe service is fine when you can get it. I am sick and tired of making the journey into Kingston and finding that they have shut up shop with no warning and will be back on the next day. This keeps happening. If they are short of staff they should say so on the website instead of wasting people's time. Virgin should also consider that the people who prefer to visit the bank tend to be elderly .
Cecilia · 30 September 2023
★★★★★ 5/5
GoogleMark, Julie & team are fantastic people. Helped us from day one till the day we moved.. would highly recommend them x
Janet · 12 August 2024
Agent replied · 12 August 2026
Thanks so much Janet. We really appreciate you letting us help to get you move. I hope you and Gary get settled into you new home.
★★★★★ 1/5
GoogleI’ve downgraded this review to 1 star from 3. This at my top list for rude and obnoxious estate agents. There are some really useless and nasty staff here - there is one who is on another planet she is absolutely clueless, telling people things are safe when there’s structural issues and electrical issues - I have dealt with her twice, to the point I wish the property ombudsman would look at her competence. She is without doubt the most unprofessional agent I have dealt with. If your considering webbers ask for Leigh as she is very good but only if your selling around Washford/Watchet. In truth I’d be devastated selling my property with this branch having experienced trying to purchase my 3rd home.
2nd Experience - I’ve made offers within 6% of the guide price, I don’t believe these were made to the vendors. I had waited for a response back in 3 days (I didn’t get a response) and the detached 3bed bungalow is still on the market. Dealing directly with the branch manager has shown a really unprofessional service. I’d recommend strongly avoiding. Minehead agents apart from 2 firms; this not one of them - seem very unprofessional.
Chris · 3 August 2022
★★★★★ 5/5
GoogleI couldn’t recommend mark enough, he made everything effortless for me from start to finish with the sale of my home and also purchasing my new one; this must be felt with a lot of people as half of the town has his sold signs on the houses👍 …
Aaron · 12 August 2024
★★★★★ 5/5
GoogleMark and Julie, just a quick message to thank you for everything, i first rate service.
Tom · 12 August 2024
Agent replied · 12 August 2026
Thanks Tom. We’re really grateful that you let us help with the sale.
★★★★★ 1/5
GoogleBranch was closed when I went there
Peter · 7 March 2024
★★★★★ 5/5
GoogleI found dealing with Lets Rent Southampton easy and straight forward. They are very responsive to e-mails and calls. Thank you for a gift on a completion date, well thought! All the best!
Rimvydas · 4 July 2023
Agent replied · 4 July 2026
Thank you so much, Rimvydas! 🌟
We’re really pleased to hear you found everything easy and straightforward, that’s exactly what we aim for. It was a pleasure working with you, and we’re glad you liked the little completion gift! 🎁
Wishing you all the best from the whole Lets Rent & Lets Sell Southampton team 💜🏡
★★★★★ 5/5
GoogleLet's Rent Southampton managed my property for over 6 years, whilst I worked away overseas from the UK. During this time they always looked after me and my property with a level of service, care and attention that has been truly …
Nick · 4 July 2022
Agent replied · 4 July 2026
Thank you so much, Nick, for such an amazing and thoughtful review! 🌟
It’s been an absolute pleasure looking after your property over the years and we’re so grateful for the trust you’ve placed in our team. John and Mandy will be … More
★★★★★ 1/5
TrustpilotAbsolutely useless
Absolutely useless. Got the SIM and then it took 6 days to transfer the number when most networks do it next working day. Then did a speed test to find 4.33 download and 1.00 upload. Unacceptable. Decided I wanted to move away within the 14 days cooling off period. Terms say I need to notify them of this, so called up, spoke to a foreigner I couldn't understand, who insisted I needed to give 30 days notice, or if I left immediately, I would lose my number. Not trying to see if I get a different answer on live chat but they're taking 43 years to reply. Hideous service, don't bother.
TrustPilot · 20 July 2021
★★★★★ 5/5
Googlea recommended estate agent well known for his excellent service
Lol · 12 August 2024
Agent replied · 12 August 2026
Thanks Lorraine. I really appreciate it 😊 …
★★★★★ 5/5
GoogleA most professional and sympathetic team
Can't rate them highly enough
Brian · 4 July 2024
Agent replied · 4 July 2026
Thank you so much, Brian! 🌟
We really appreciate your kind words and are delighted to hear you’ve had such a positive experience with our team. Providing a professional and caring service is exactly what we strive for, so it means a lot to know that came across.
Thanks again for your support!
Warm regards,
The Lets Rent & Lets Sell Southampton Team 💜🏡
★★★★★ 1/5
GoogleI have never been into this branch so can't comment on customer service. I can comment however on the hours this branch is open, which are so inconvenient for customers. 9.30 until 4.00 Monday to Friday and closed Saturday and Sunday. So most customers would have to take a day off work to open an account that in most other places can be done online.
Annie · 30 September 2022
★★★★★ 5/5
GoogleExcellent help and advice and so easy to contact
Dave · 12 August 2025
★★★★★ 5/5
GoogleThe Dulverton team have gone above and beyond what would normally be required, in order to support our needs in what has been a protracted and difficult sale. They are a credit to the Webber organisation.
Carole · 3 August 2024
★★★★★ 5/5
GoogleCouldn’t have asked more when buying our flat through Let’s Rent. Spoke honestly and genuinely cared. Thank you 😊 …
Liz · 4 July 2023
Agent replied · 4 July 2026
Thank you so much, Liz! 😊💜
We’re so pleased to hear you had such a positive experience buying your flat through us. It means a lot that you found our approach honest and genuine, that’s exactly what we strive for. Wishing you all the best in your new home! 🏡
Warm regards,
The Lets Rent & Lets Sell Southampton Team
★★★★★ 5/5
GoogleJust bought our new house with mark and Julie. They were absolutely amazing with us made everything so much easier! Would 100% recommend! Best round here! Thanks guys 😁. …
Jack · 12 August 2024
★★★★★ 5/5
GoogleCouldn’t recommend mark enough. Been helpful from start to finished used him on a couple of occasions now and wouldn’t go else where👌👍 …
Mehrab · 12 August 2024
★★★★★ 3/5
GoogleWebsite clearly states open till 4pm.
My only experience today it was closed at 12 noon. Fortunately I arrived just before 12. Don’t understand why website cannot be kept updated.
Stephen · 7 March 2024
★★★★★ 5/5
GoogleMark provided a truly professional service from start to finish. We would not hesitate to use his service again !
A customer · 12 August 2024
★★★★★ 5/5
GoogleThey've looked after properties for me for several years. They are a pleasure to work with
Chris · 4 July 2022
Agent replied · 4 July 2026
Thank you so much, Chris! It’s been a real pleasure working with you over the years and helping manage your properties. We truly appreciate your continued trust and support, it means a lot to the whole team. … More
★★★★★ 5/5
GoogleExemplary in every way - from the initial valuation to the completion of the sale.
Clive · 3 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.