Trusted Agent profile · Antrim and Newtownabbey

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Test Properties Antrim and Newtownabbey reviews

4.6

★★★★★ Excellent

193 reviews across 3 platforms

test, Antrim and Newtownabbey, BT29 4UR

Test Properties's office in Antrim and Newtownabbey, at test, is rated 4.6 out of 5 across 193 reviews on three platforms, including 190 Google reviews rated 4.7.

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4.7 / 5

190

Reviews on Google

This office

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0.7 / 5

1

Reviews on View Agents

This office

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2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Antrim and Newtownabbey office, from every platform, shown as written. First names only.

5/5

Google

We recently used this rental company to secure a property and were really impressed with the service we received. Sam was efficient, easy to talk to and very professional in his approach throughout the whole process. Everything was handled smoothly and completed within just three weeks, which made what can often be a stressful experience feel straightforward and well managed. Thank you again for all of your help, we would definitely recommend.

Nichola · 4 June 2026

Agent replied · 4 July 2026

Thank you so much Nichola for your lovely 5-star review. We’re really pleased to hear you were happy with the service and that Sam made the process feel smooth, straightforward and well managed. Moving home can be stressful, so it’s great to know we were able to help get everything completed efficiently for you. We really appreciate your recommendation and wish you all the best in your new home. Kind regards, The Let’s Rent & Let’s Sell Southampton Team

5/5

Google

I recently complete the purchase of a property listed by Mark and am so glad they were the agents involved! The seller struggled to get all the relevant information together, but Claire went above and beyond to keep the deal moving. I've bought and sold a few properties and have to say I've never encountered such diligent, friendly and proactive agents. These guys should be the benchmark for all estate agents - I would 100% recommend and will be using them again.

Calum · 12 October 2025

Agent replied · 12 August 2026

Thanks so much for the kind words Calum. Without Claire, I don’t think the sale would have gone through. She’s a brilliant asset to our team. Good luck with the build 🏠 …

5/5

Google

Had a really smooth experience with the agency from viewing to move-in. The application process was handled efficiently, communication was clear throughout, and everything was well organised right up to key handover. Big shoutout to Sam. He was responsive, professional, and on top of things the whole time, making the process easy and stress free. Definitely a great experience overall.

Damodar · 4 March 2026

Agent replied · 4 July 2026

Hi Damodar, Thank you so much for your kind 5-star review, we really appreciate you taking the time to share your experience. We’re delighted to hear that everything ran smoothly from viewing through to move-in, and that the process was clear and well organised for you. A special thank you for highlighting Sam’s efforts, he’ll be really pleased to hear your feedback. Wishing you all the very best in your new home, and please don’t hesitate to get in touch if we can help with anything in the future. Kind regards, Let’s Rent Southampton Team

5/5

Google

Had the most fantastic service and experience of Marc Buchanan Property Group. Ashleigh Tunstall provided the most brilliant customer service and liaison between she and I and between the vendor and I, which it made complete sense to do, with both of our agreement. Just made everything so easy and she got back to me almost immediately- even messaging and calling me from her holiday in Tunisia to make sure nothing got held up. I can’t thank or praise her enough. She was an absolute delight to work with on my purchase- highly competent, processed and got things done incredibly quickly with the utmost professionalism. Extremely personable, friendly and incredibly likeable. Had great contacts and also recommended a brilliant firm of solicitors locally who got completion done in 3 weeks! Thank you so much, Ashleigh.

Rosie · 12 August 2025

Agent replied · 12 August 2026

Thanks for your feedback Rosie. It’s great to hear that Ashleigh has provided you with a fantastic service. We hope you get settled into your new home. All the best, Mark, Ashleigh and the team 🤣 …

5/5

Google

Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions, big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!

Bethan · 12 August 2025

Agent replied · 12 August 2026

Thanks so much Bethan. It’s wasn’t the easiest of sales but I’m so pleased that we managed to get through those hurdles and help you move into your new home. We both wish you all the best and that you get settled in ok x

5/5

Google

It's been a little bit of a rocky road to get to sell our property due to multiple buyers pulling out but Mark, Julie and the team have been amazing! We are so impressed with your level of support and going the extra mile at every opportunity to get our house sold. You both have been solid from the start and answered all of our questions what seemed like no matter the time of the day. We are hugely impressed by your level of service and would highly recommend you to all our friends and family. We wish you all the best for the future and know you will continue to be highly successful. Thanks also to Claire who pushed the sale over the finishing at the very end. I will miss my 9 meadow vale what's apps but also glad we reached the end !! Best wishes Chris and Dave 🙏💪👋👋👋

Chris · 12 August 2025

Agent replied · 12 August 2026

Thank you so much Chris. It wasn't the easiest of sales but I'm so pleased that we managed to get there in the end. We all hope you get settled into your new home and thank you so much for letting us help to get you moved.

5/5

Google

When searching for a property, Lets Rent had a wide range of properties available to view, providing lots of choices for my new home. Having just moved in, Let's rent made the entire process incredibly smooth and simple. I would recommend their services, and Sarah was extremely helpful during the viewing, the inventory and the organising of all paperwork, making the move in process swift and fitting to our timetable. Thank you!

TomB · 4 October 2025

Agent replied · 4 July 2026

Thank you so much for your kind words! 😊 We're really pleased to hear you had a great experience and that we could help you find your new home. If you ever need anything in the future or decide to move again, we’d be more than happy to assist. Welcome to your new home and thank you for choosing Lets Rent & Lets Sell Southampton! 🏡💜

5/5

Google

Moving house is always a stressful time but let's rent made it easy! Sam Pick was always there when we had a question and was quick and officiant with replying to us, communication overall was great would highly recommend moving with let's rent

Jasmine · 4 June 2026

Agent replied · 4 July 2026

Hi Jasmine, Thank you so much for your lovely 5-star review and recommendation. We’re really pleased to hear that Sam was able to make your move easier and that you were happy with the communication throughout. Moving home can be stressful, so it’s great to know the team helped make the process smoother for you. We wish you all the best in your new home. Kind regards, The Let’s Rent & Let’s Sell Southampton Team

1/5

Google

Would give 0 if I could. Been to two viewings, and both apartment blocks had scaffolding all over them - this was never mentioned in the property listing, on the phone or via email. There was no knowledge of when this scaffolding would be taken down. There was no knowledge on the council tax band. Absolutely should be illegal to advertise a building as though it has no scaffolding on - scaffolding stops the balcony’s/ windows from being in use & makes the apartment smell horrendous. Me and a friend travelled for over 2 hours, spent over £30 on 2 separate occasions for viewings and both times it has been a massive disappointment. Do better.

East · 4 July 2025

Agent replied · 4 July 2026

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear you were disappointed with your recent viewing experience. We completely understand how frustrating it must have been to arrive and see scaffolding in place. Unfortunately, in some cases, external works can begin or be extended by freeholders or management companies without prior notice, and we’re not always informed in advance. We always aim to update our listings and applicants as soon as we’re made aware of such changes. Regarding the council tax band, we can assure you this information is normally provided once confirmed directly from the landlord or local authority, and we’ll review this process internally to make sure it’s clearer going forward. Your feedback is appreciated, and we’ll ensure it’s used to improve communication and transparency for all future viewings. If you’d like to discuss this further, please feel free to contact us directly at enquiries@letsrentsouthampton.co.uk so we can look into the specific properties and address this personally., The Lets Rent & Lets Sell Southampton Team 💜

5/5

Google

Consistently excellent from start to finish I’ve worked with Mark before when buying, so I knew I was in good hands, but selling with him (and Holly) was just as good. From the valuation through to getting it on the market, everything felt really straightforward and easy. The photos and video were honestly amazing, so good they nearly made me question why I was even selling in the first place. The house sold in under a week, which says it all really. Mark & his team were always quick to respond, happy to answer any questions, and nothing ever felt like too much trouble. They really do go above and beyond.

Tom · 12 April 2026

5/5

Google

I honestly can't thank the team enough for everything they did throughout my house purchase. From start to finish they were so friendly, approachable and genuinely happy to help with anything I needed. No question ever felt like too much trouble, and they were always quick to reply, keeping me updated and putting my mind at ease. What really stood out was how genuinely invested they were. It never felt like I was just another sale, they seemed just as excited as I was when everything came together. Thank you all so much, I couldn't recommend you highly enough, and I'll always be grateful for helping make such a special milestone such a positive experience. 🏡

Heather · 5 August 2026

Agent replied · 12 August 2026

Thanks so much Heather for the kind words. When we started, we never wanted people to feel like just another number so I’m so pleased that you felt that we genuinely care. Congratulations on your purchase and we all hope you get settled into you new home 🏠☺️ …

5/5

Google

An absolute 5-star service from start to finish. Mark, Julie and the team were absolutely fantastic throughout my recent house sale. They are incredibly professional, patient, and understanding, and they truly went above and beyond to make a personal transition so much easier. I felt completely supported the entire time. Such lovely people to deal with. I cannot recommend Mark and Julie and the team highly enough!"

Karen · 12 July 2026

5/5

Google

Mark and the team are outstanding. In a sector crowded with transactional companies focused only on volume, these guys are the complete opposite. They’re all about quality, professionalism, and putting 110% into every stage of the process. I’d recommend them to absolutely anyone selling property, big or small. It’s the care, attention, and genuine effort they put in that truly sets them apart. Cheers to the whole team!

Robson · 12 October 2025

Agent replied · 12 August 2026

Thanks so much Robson, for both putting your trust in us to get the best result and also for the kind words.

5/5

Google

Great service all the way, Sam was fantastic and was on hand to answer all my questions and assist me when needed. Let’s Rent and Sam made what can be a stressful process very manageable.

Sophie · 13 June 2026

Agent replied · 4 July 2026

Thank you so much for your lovely 5-star review, Sophie. We’re really pleased to hear that you had a great experience with us and that Sam was able to support you throughout the process. Moving can definitely be stressful, so it’s great to know we helped make things more manageable for you. We really appreciate your kind words and wish you all the best in your new home. Kind regards, Let’s Rent & Lets Sell Southampton

5/5

Google

Mark and his team were extremely knowledgeable and professional with the sale of my late dad's property. The property had conditions attached which made it not the easiest to sell. The advertising was great and we had three prospective purchasers within 2 weeks, one of whom completed. Any questions or worries I had were dealt with swiftly and competently and I had every faith in the them. I wouldn't hesitate to recommend them. Thank you.

Pauline · 12 April 2026

5/5

Google

If I were to move again (never!) I would not look passed Mark and his team for listing my property. They were all super friendly and helpful at every stage and the communication and level of care was 2nd to none!

Aimee · 12 April 2026

Agent replied · 12 August 2026

Thanks so much Aimee. We really appreciate you letting us help to play a part in your move. I hope you’re getting settled into your new home ☺️

1/5

Google

Decent enough during the tenancy, but the end-of-tenancy experience was very poor. Deposit return took six weeks. Cleaning and gardening works charged, which we disagreed with, happened in the days immediately before new tenants moved in, looked far more like turnover prep than remediation of anything we left behind. Communications about the DPS submission were inconsistent from one day to the next. We accepted the deductions in the end only because formal adjudication wasn't worth the hassle for a few hundred pounds.

Greg · 13 June 2026

Agent replied · 4 July 2026

Hi Greg, Thank you for taking the time to leave your feedback. We are sorry to hear you felt disappointed with the end-of-tenancy process. We do feel it is important to clarify that deposit returns and any proposed deductions must follow the correct process and, as managing agents, we can only act once instructed by the landlord and in line with the evidence available. The property was fully refurbished before the tenancy started, and any cleaning or gardening issues raised at the end of the tenancy were reviewed against the condition of the property at check-in and check-out. We also made you aware of the proposed works and deductions before anything was submitted, as you had initially advised that you did not believe any works were required. With regards to the timescale, we appreciate that waiting for a deposit return can be frustrating. However, deposit negotiations can sometimes take several weeks, particularly where works, invoices, landlord instructions and tenant responses are involved. Once everything was agreed, the deposit was processed through the correct DPS procedure. We always aim to communicate clearly and fairly throughout. That said, we do feel a 1-star review is unfair and does not accurately reflect the overall service provided, especially as you have noted that the service during the tenancy itself was decent. The review appears to be based mainly on the final stage of the deposit process, where the correct procedure had to be followed by all parties. We wish you all the best for the future. Kind regards, Let’s Rent & Let’s Sell Southampton

5/5

Google

Very helpful and understanding. Friendly and made the move as stress free as possible. Thank you Sarah as well for being patient with everything. Definitely recommend to anyone thinking of moving

Mick · 20 June 2026

Agent replied · 4 July 2026

Thank you so much for your lovely 5-star review, Mick. We’re really pleased to hear that your move was made as stress-free as possible and that you found the team helpful, understanding and friendly. Sarah will be especially pleased to receive your kind words. We really appreciate your recommendation and wish you all the best in your new home. Kind regards, Lets Rent & Lets Sell Southampton

5/5

Google

Claire was very helpful and communicative throughout my whole buying process, thanks to the whole team for making the process so easy x

Carina · 5 August 2026

Agent replied · 12 August 2026

Thanks Carina. Congratulations on your purchase. We hope you get settled into your new home 🏠☺️ …

5/5

Google

Sam was extremely helpful throughout the process. He was organized and made our transfer quick and easy. Communication was clear, and everything went smoothly from start to finish. We really appreciate the support and would definitely recommend his service.

Jovette · 4 April 2026

Agent replied · 4 July 2026

Thank you so much, Jovette, for your lovely 5-star review. We are delighted to hear that Sam was so helpful throughout the process and that he was able to make everything quick, organised, and straightforward for you. Clear communication and a smooth experience from start to finish is always what we aim to provide, so it is wonderful to know this came across. We really appreciate your kind words and recommendation, and we wish you all the very best moving forward., Let’s Rent Southampton

5/5

Google

Mark and Julie were excellent. Our house sold within a few hours of being on the market. They made the process simple with straight forward pricing and no hidden costs. They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them Highly recommend to anyone looking to sell their house.

Kai · 12 August 2025

Agent replied · 12 August 2026

Thanks Kai. It was a pleasure to help you and Heidi to move home. We hope you get settled in and create some great memories.

5/5

Google

Consistently helpful throughout the process of sorting out the renting agreement, deposit and key collection, Sam was Especially quick to respond to all my queries

George · 2 July 2026

Agent replied · 4 July 2026

Hi George, Thank you for your kind 5-star review. We’re really pleased to hear that Sam was helpful throughout the process and quick to respond to your queries regarding the renting agreement, deposit and key collection. We really appreciate your feedback and wish you all the best in your new home. Kind regards, Lets Rent Southampton

5/5

Google

I’ve been with Lets Rent Southampton for a month now, and I’m honestly really impressed. Sarah sorted all my paperwork super fast, which made the whole start so much easier. On my move‑in day, Barney Brander helped me settle in and explained everything clearly. Chantelle has also been great with any questions I’ve had and always replies quickly. The whole team has been supportive and helpful whenever I needed something. I strongly suggest and recommend them to anyone looking to rent in Southampton.

Naani · 4 May 2026

Agent replied · 4 July 2026

Thank you so much, Naani, for your lovely 5-star review. We really appreciate you taking the time to share your experience with Let’s Rent Southampton. It is fantastic to hear that Sarah was able to get everything sorted quickly for you, that Barney helped make your move-in day smooth, and that Chantelle has been so responsive and helpful with any questions since. We are delighted to know you have felt supported by the team throughout your first month with us. Thank you again for your kind words and recommendation, it really does mean a lot to us. Wishing you all the best in your new home., The Let’s Rent Southampton Team

5/5

Google

Let’s Rent have been fantastic throughout the process of renting our new home. In particular Sarah who quickly and efficiently answered all of our queries and concerns. Everything went as smoothly and stress free as we could have hoped. The support material was very helpful too - top marks all round. Thank you Let’s rent. ;) 🙌👌😀 …

Andy · 4 September 2025

Agent replied · 4 July 2026

Thank you so much for the 5⭐ review! 💜 We really appreciate you taking the time to share your experience. It means a lot to our team to know we’ve helped make your move or rental journey a positive one. Your support helps us continue delivering the friendly, reliable service we’re so proud of here at Lets Rent & Lets Sell Southampton. Wishing you all the best in your new home! 🏡

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Questions about Test Properties Antrim and Newtownabbey

How many reviews does Test Properties Antrim and Newtownabbey have?

Test Properties's Antrim and Newtownabbey office has 193 reviews across three platforms: 190 on Google, 1 on View Agents, 2 on Trustpilot.

What is Test Properties Antrim and Newtownabbey's rating?

Test Properties Antrim and Newtownabbey is rated 4.6 out of 5 across all 193 reviews, and 4.7 out of 5 on Google from 190 reviews.

Where is Test Properties's Antrim and Newtownabbey office?

Test Properties Antrim and Newtownabbey, test, Antrim and Newtownabbey, BT29 4UR.

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