Every review we hold for the Ampthill office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDo not go near indigo factors
Do not go near indigo factors . The owner Brian Gilmore is a con man . Google him , took millions from investors . But have u noticed , he’s not on bbc radio anymore. I wonder why . There are other factors in Glasgow .
Graham · 26 June 2026
Agent replied · 22 September 2026
Good Afternoon Sir, i think you have left a review on the wrong company, we are a Family Run Estate Agency from Luton.
★★★★★ 5/5
TrustpilotMoved our rental to Indigo to manage
Moved our rental to Indigo due to significant issues with our previous management agents. Tom Trew worked tirelessly to resolve all the issues for us and when above and beyond what we had ever experienced before and sorted everything out. We are now able to relax and not worry about our rental knowing Tom and the team have it all under control. Superb service !
Samantha · 12 March 2026
★★★★★ 5/5
TrustpilotWe’ve had a great experience renting…
We’ve had a great experience renting through Indigo Real Estate. A special thanks to Jayden from the Luton branch, who was very professional, friendly, and always ready to help. He made the whole process smooth and stress-free, and helped us find the perfect house to call home. We’re really happy with the service and highly recommend Indigo Real Estate, especially Jayden, to anyone looking to rent in the area!
Laura · 11 October 2025
★★★★★ 5/5
TrustpilotTerry hyde
Thank you so much to Terry. He went above and beyond for us. We sold us house quickly. He was extremely helpful throughout the whole process. He gave us a recommendation for someone to use to do our mortgage, and I couldn't thank him enough
Stephania · 12 May 2026
★★★★★ 5/5
GoogleHuge thanks to Rob for his expert guidance in our purchase. He was efficient, always available (even when on holiday) and helpful every step of the way. No hesitation in recommending him and Indigo. Rest of office staff at Ampthill, including Georgie, could not have been more friendly and welcoming.
Graham · 16 March 2026
★★★★★ 5/5
TrustpilotHaving never sold a property before I…
Having never sold a property before I was recommended to contact Matthew at Indigo, my husband & myself were very impressed with the professionalism at first meeting with Matthew he left no stone unturned, having just had a open day we was also impressed with Grace putting us at ease with us having to leave our property for the viewing, between the two of them we were able to sell within 2 days, Thank you both & Indigo
Glynis · 29 June 2026
★★★★★ 5/5
FacebookBrad and the team at Ampthill gave excellent service from the start of the process. They listened to our wishes and advised appropriately, managed the viewings and ensured we got feedback. All basic you may think but that hadn’t been our experience with other agents. Three weeks after putting the house on the market we had an offer! We had an extremely difficult chain and Brad navigated this brilliantly and went above and beyond to ensure we got to exchange. This is the first time we’ve used an estate agent and actually been content that they really did earn the fee! Would definitely recommend.
Fran · 17 February 2025
★★★★★ 1/5
TrustpilotLack of transparency and misleading
Dealt with Lottie and Gareth and was constantly given different stories about the same property, first a family member buying, then someone else, then the neighbours, then suddenly it was sold. Very misleading and lacking transparency. Would not recommend.
Jayjay · 11 February 2026
★★★★★ 5/5
TrustpilotExtremely helpful company and would recommend.
Dealt with Tom Phelan from Barton Road. Really great communication though out the whole process of selling our house. Extremely helpful company and would recommend.
Miss · 13 March 2026
★★★★★ 1/5
TrustpilotVery disappointed with this company
Very disappointed with this company. I’ve contacted them on 5 different occasions about properties I was interested in. Each time, I was told that the property wasn’t available for viewing yet and that someone would contact me once a viewing could be arranged. However, nobody ever contacted me.
Evelyn · 5 September 2026
★★★★★ 5/5
TrustpilotThe whole Stopsley stuff were amazing…
The whole Stopsley stuff were amazing thought my sale and onwards purchase. Special shoutout to Kitty in sales progression for all her hard work.
Malcom · 10 March 2026
★★★★★ 5/5
TrustpilotDealt with Matt Lindsey at Indigo.
DSH · 15 July 2026
★★★★★ 5/5
Trustpilotabove and beyond
I don’t often write reviews but felt the need to in this case. From start to finish the whole team made the process feel effortless and I will be recommending to all my friends and family
Adam · 14 August 2026
★★★★★ 5/5
TrustpilotWhat unbelievable customer service I…
What unbelievable customer service I received from indigo residential. They were professional and competent when handling any problem's and queries I had when I was purchasing a property. Honourable mentions to Tom Bennett & Charlie Bennett.
Conor · 13 August 2026
★★★★★ 5/5
GoogleCannot praise Indigo high enough!
Bradley the branch manager came out to value our house along with two other agents. He was so knowledgeable on the area and houses that had recently sold or were on the market for comparison. Bradley’s valuation was the most realistic of the three agents.
Our house was listed on Rightmove and a virtual tour was made within a few days.
Rob & Ellie accompanied every viewing and always called before to check convenient & afterwards to give feedback.
Since achieving full asking price Leanne has kept us updated on progress throughout the sale, even more so than the solicitor working on our behalf.
I would highly recommend Bradley & his amazing team at Indigo Ampthill for their professionalism, knowledge and quality 5* service.
Amanda · 27 March 2023
★★★★★ 5/5
FacebookI started my moving journey a while ago and sold my house through Indigo very quickly. I worked with other agents when looking to buy a property but can honestly say that none of them were as professional as Indigo. I was delighted when I found a property to buy that was on Indigo’s books too. A particularly big thank you to Terry and Michelle who supported me every step of the way and were nothing short of amazing. I highly recommend Indigo to anyone and everyone!
Deb · 1 May 2022
★★★★★ 1/5
TrustpilotTOM!!!
TOM!!!! From the Luton branch was one of the rudest and most unprofessional I have spoken to .He shouldn’t work there and should find another job that doesn’t deal with people directly. However Michelle is lovely :)
Vanessa · 29 January 2025
★★★★★ 5/5
GoogleBrad, Rob and Charlotte were amazing... I wanted to sell my property and complete on my new property before the stamp duty change... the Indigo Ampthill team got my property sold.. they were quick, precise, professional and drove things to completion... They gave me valuable advice on what to change and how to present my house which definitely helped with a quick sale/turnaround.. I really liked their style.. some may think its a little pushy BUT believe me its exactly what you need when you are selling your house..PositiveResponsiveness, Quality, Professionalism, Value
Raj · 27 August 2021
★★★★★ 5/5
FacebookI could not recommend Indigo and particular Julie Osborn enough. We put our house on the market in March 2021, in the height of the stamp duty housing market frenzy. All solicitors and estate agents were extremely busy however with the service we received, you would have never of known it. From start to finish Indigo were extremely professional, kept us in the loop at all times, were polite, gave good feedback etc. Unfortunately towards the end of our sale, we had some issues with our buyer, nothing to do with anything Indigo had done, sometimes you just don’t pick the nicest buyers for your house! The situation was incredibly stressful as we were growing ever close to the end of June Stamp Duty deadline for both our sale and purchase. Julie went over and above to negotiate the situation for us, she called us in her own time, every night for 2 weeks, until the issue was sorted, to ensure we were kept fully up to date and relieve some of the stress we were feeling each day, she was amazing. I have no doubt that without her, the chain would have collapsed. We also used Indigos recommended Solicitors, Smithfield Partners and again, we were extremely happy with their service, they were always contactable and responded to query’s quickly, kept us up to date and really pushed our sale and purchase through in the relevant time. We would not hesitate to recommend Indigo and their services to all of our friends and family in the future and have already done so.
Lizzie · 25 August 2021
★★★★★ 5/5
Facebookfantastic service, top knowledge of the local market, motivated and engaging sales and post sales team.
found me a buyer at the asking price within 24 hours of posting the advert live.
Very communicative to help navigate solicitors on both side and open.
Fairly priced - no complaints at all!
Thanks to Terry, Matt and especially Julie for such a smooth process.
Emily · 5 April 2023
★★★★★ 5/5
TrustpilotAMAZING ESTATE AGENTS
Cant thank Indigo Luton enough we sold and brought through them and the experience couldnt of been better. Amazing communication throughout and they dealt with any issues raised quickly, thanks to whole team for their efforts.
Ben · 12 March 2026
★★★★★ 5/5
FacebookWould like to say a big. Thank you to John and his team, everyone involved in the sale of our house. From start to finish nothing but professionalism, regular updates and putting our minds at ease through the process as we haven’t moved for 23 years. We would definitely recommend Indigo and the in house team including solicitors. Hopefully we won’t move again but if we do we know who to ask.
A very big thank you to everyone
Kevin and Mandy
Kevin · 7 March 2019
★★★★★ 5/5
FacebookWow! House sold within 6days, a lot of problems with buyers solicitors and had I have gone with any other estate agent I’m sure I would have lost the house i was purchasing. But many thanks to Julie who was absolutely amazing, just for having to listen to me everyday, twice a day for the last two months and was able to pull it out the bag 3days before Xmas! Well done indigo, you have an incredible team!! Merry Christmas and a happy new year! I know I will now! Thanks, Wayne Cook.
Wayne · 22 December 2017
★★★★★ 5/5
FacebookThank you to everyone at indigo. Especially to Michelle and Terri. You guys have been fantastic. I had seen a few properties with Indigo until i came across my dream buy. In a known location with everything I wanted - the process was long but I was kept up to date with all progress. As a first time home owner Michelle answered all my queries and advised me so well, she was always a phone call or email away. The team have been great I received first class service and Result!!! Will be moving in soon and super excited.
Rabiana · 13 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.