Trusted Agent profile Β· Amersham, Buckinghamshire

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The Frost Partnership Amersham reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,045 reviews across 4 platforms

59-61 Hill Avenue, Amersham, Buckinghamshire, HP6 5BX

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Amersham, Buckinghamshire, at 59-61 Hill Avenue, is rated 4.6 out of 5 across 1,045 reviews on four platforms, including 741 Google reviews rated 4.7.

Google logo

4.7 / 5

741

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

11

Reviews on View Agents

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Amersham

Our Amersham office covers: Amersham, Old Amersham, Little Chalfont, Chesham, Coleshill, Winchmore Hill, Penn Street, Great Missenden, Prestwood and surrounding villages.

Reviews

Every review we hold for the Amersham office, from every platform, shown as written. First names only.

5/5

Google

M&M were helpful, friendly and professional throughout the sale of our house. They were easy to get hold of when we had queries and gave good advice on decisions that needed to be made. I would highly recommend Hector, Michael, Kate and the whole team.

Holly Β· 9 June 2026

5/5

Google

A brilliant service from the initial property valuation to sale completion. The staff, especially Jenny, were very helpful and friendly. All my enquiries were dealt with promptly, and in a professional manner. I was kept informed at all …

Katie Β· 2 November 2025

Agent replied Β· 2 August 2026

Thanks Katie for the kind words! We are happy that we could support you along the way - wishing you all the very best.

5/5

Google

Jason has been really helpful with an exceptionally prompt response and action to any problems

Wendy Β· 22 May 2026

Agent replied Β· 22 June 2026

Thank you very much for your 5 star review, we appreciate it!

5/5

Google

Adam was a real pleasure to deal with - professional, quick to respond and friendly throughout. Made the whole process smooth and stress free!

Charlie Β· 12 March 2026

Agent replied Β· 12 June 2026

Hello Charlie, thank you for your review. We are pleased to see Adam's service met all your needs! M&M LB.

5/5

Google

I just bought house in middleton and Elizbeth powell helped us very professionally and every thing was done on time and today living comfortably. Thanks Elizbeth.

Shahzad Β· 21 February 2026

Agent replied Β· 21 June 2026

Thank you for your review Shahzad, we’re delighted to hear your purchase went smoothly and that you’re now comfortably settled in your new home. Wishing you many happy years there.

5/5

Google

Ceejay was very helpful. All questions answered. Very friendly and professional.

Nana Β· 15 June 2026

Agent replied Β· 6 July 2026

Thank you so much, Nana! I'm so pleased I was able to help, and I'm delighted we got you into your new home. I look forward to supporting you throughout your tenancy. 😊 Ceejay

5/5

Google

Thank you very much Deborah and the team for the excellent service you gave us, from start to finish. Your advice, negotiating skills and updates through to completion were superb. We will definitely recommend you!

Lea Β· 1 December 2025

Agent replied Β· 1 June 2026

Dear Lea, It has been an absolute pleasure working with you and thank you so much for taking the time to share your experience of selling your super apartment with … More

5/5

Google

We have been dealing with Lissie at the Bournville branch and she has been amazing! She took us around a property that we loved and went out of her way to help us secure the deal. She has kept us updated every step of the way and is always at the end of the phone to answer any questions. We have been really impressed with Oulsnam and would highly recommend them. Thank you!

Lisa Β· 24 February 2026

Agent replied Β· 24 May 2026

Thank you for your kind words, Lissie and the team appreciate your feedback and we wish you all the best in your new home.

5/5

Google

We used Frost for the sale of our property recently. We were most pleased with their performance. Jackie assisted us and was an excellent communicator from start to finish. The transaction moved swiftly as per our requirement and exchanged within 6.5 weeks of offer agreed. I would definitely use them again!

Aaron Β· 6 August 2026

Agent replied Β· 7 August 2026

Hi Aaron -Thank you so much for taking the time to write this 5* Google review for our Amersham Sales team, especially Jackie. We are delighted to hear that you were pleased with their performance, that the transaction moved swiftly as per your requirement and that you would definitely use them again. We will pass your comments on to the team and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

I recently purchased a property through ryder and dutton. Elizabeth was my move manager and she kept me in the loop with everything and chased solicitors both sides. …

Alexandra Β· 21 January 2026

Agent replied Β· 21 June 2026

Thanks very much Alexandra, it’s great to hear you felt kept in the loop and well looked after throughout your purchase. Glad we could make things easier along the way, and we hope you enjoy settling into your new home.

5/5

Google

Great service and great communication. Maddisons made the whole selling process so much easier. They kept me updated at every stage, were always clear with information, and made sure everything …

Muna Β· 1 January 2026

Agent replied Β· 1 June 2026

Dear Muna, We are so thrilled to have helped you with your move and thank you so much for entrusting us with the sale of your house in Tunbridge Wells. Whilst it has been … More

5/5

Google

I have to say Carl was amazing. I was not his customer but buying a house through ewe-move, however I found Carl went above and beyond to get all the answers required and worked hard to resolve any issues. He never once made me feel a nuisance for asking and I asked a lot but hey it’s not a car which I can research or go in time and again to sit in. πŸ˜€ Obviously he had his customer’s best interest at heart but mediated well. He was often ahead of me and sorted the next stage or question before I asked - he may have a nervous twitch after this. I would have no hesitation using Carl if I was ever daft enough to move again. πŸ˜‚ Thanks Carl.

Deborah Β· 14 July 2025

5/5

Google

Thank you to Steph for all her support when buying our property through Bespoke Power. She was always happy to help bridge the communication to make sure everyone was kept up to date. Super quick replies which were always much appreciated !

Sarah Β· 15 September 2025

Agent replied Β· 15 July 2026

Thanks Sarah for the glowing review, Steph and the team really appreciate it!

5/5

Google

A big thanks to Matt and his colleagues in Beaminster for making our purchase happen in such an orderly way, despite solicitors going to the county show when they could have been exchanging contracts (yes, really). …

Roger Β· 31 October 2025

Agent replied Β· 31 July 2026

Dear Roger, thank you so much for your kind review. We all welcome you to the community and look forward to seeing you around town. Best wishes from Matt, Caroline, James, and Jane

5/5

Google

Matt and the team were very helpful with what turned out to be a long and complex house purchase. Matt was quick to respond to queries and relay queries to the vendors. He was good at chasing and reassuring when things looked very problematic! Thanks Matt!

Adam Β· 31 July 2025

Agent replied Β· 31 July 2026

Dear Adam, thank you so much for your kind review. We all wish you many happy memories in your new home. With best wishes from all the Beaminster team.

5/5

Google

We ABSOLUTELY LOVE Maddisons. We have used them twice now; in 2015 they sold our house at full asking price in 3 days. Now in 2026 they have hand-held us through selling a plot of land. We couldn't ask more of them and are thrilled to have the opportunity to publish this review. Don't hesitate - they are the best.

Hayley Β· 25 May 2026

Agent replied Β· 1 June 2026

Dear Hayley, What a fabulous review, thank you so much! We have loved working with you again and truly appreciate you taking the time to share your experience working with us for the second time and for your kind words. If we can help again in the future, we will always be delighted to hear from you and it would be great to make it a hat-trick! Best wishes from all at Maddisons.

5/5

Google

I have an excellent experience with James, who response to my query very promptly and gave me all the appropriate advice and suggestion for my search. he is very caring and polite at the same time very professional. he has sense of responsibility for his seller and also towards the buyer. very pleasant in viewing the property.

May Β· 15 June 2026

Agent replied Β· 6 July 2026

Dear May, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma

5/5

Google

Frost first acted as letting agents for our house, then, when we decided to sell they managed the sale. We were dealing primarily with Caroline Ljubisic on the letting and Josh Wilkinson on the sale. Both did an excellent job, and were always very pleasant to deal with. Especially Josh, dealing with an unusually problematic sale, was always active and helpful, and with colleagues, guided us to a successful outcome.

Anne Β· 16 September 2024

Agent replied Β· 18 October 2023

Thank you so much for taking the time to write this fantastic 5* review for Josh, Caroline and our Amersham Sales and Lettings team. We are pleased to hear that they did an excellent job, and guided you to a successful outcome. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Steph kept us up to date and informed throughout the whole process. Great energy and efforts to get our sale through.

A Β· 15 March 2026

Agent replied Β· 15 July 2026

Thank you for your kind words, Steph and the team are extremely grateful!

5/5

Google

I had a great experience working with Emma Hanley. She has been incredibly efficient, responsive, and professional throughout the process. Communication was always clear and timely, and she made everything feel smooth and well-organised. I especially appreciate how proactive she was in arranging viewings and keeping things moving forward. Thank you, Emma, for all your hard work and support, it’s been truly appreciated!

Kat Β· 21 April 2026

Agent replied Β· 21 June 2026

Thank you Kat for such lovely feedback. It is great to hear everything felt organised and proactive throughout, with communication that kept things moving smoothly from start to finish.

5/5

Google

Paula has been very helpful, professional, and easy to communicate with. Great service so far, highly recommended!

Gent Β· 6 April 2026

Agent replied Β· 6 July 2026

Thank you so much, Gent! It has been a pleasure working with you and I wish you all the best on your new venture 😊 Paula …

5/5

Google

The 5 stars are purely for Elizabeth Powell. Excellent move manager with great communication and understanding through a difficult sale and a lengthy chain. Thank you Elizabeth

Adam Β· 21 January 2026

Agent replied Β· 21 June 2026

Much appreciated Adam. It’s good to hear that the support and understanding made a real difference during a challenging and drawn-out sale. Hope everything ahead is far smoother for you.

2/5

Google

Overall, the experience with the Estate agent during a recent property transaction did not meet expectations due to issues with communication and case management. The overall attentiveness level was inconsistent. Other local estate agents provided more proactive updates and information throughout the process. A problem arose after completion day concerning the lack of keys. When assistance was requested, the matter was considered outside the agent's responsibility. This lack of support was disappointing. Other agents within the chain provided more comprehensive and timely information. A formal explanation of the agency's policy regarding the key handover process on completion day and an acknowledgment of the communication shortfall would be appreciated. This feedback is intended to help improve the experience for future clients.

Matthew Β· 30 November 2025

Agent replied Β· 31 July 2026

Dear Matthew, Thank you for your review. Our aim is always to provide the best possible service to our clients and buyers. It is disappointing to hear, on this occasion, that you feel this was not the case and we will be in contact directly to discuss the points raised. Best wishes from all the Beaminster team

5/5

Google

Paula was great in explaining the details about the property and very helpful.

Arun Β· 6 May 2026

Agent replied Β· 6 July 2026

Thank you, Arun! I am pleased to hear you were happy with my service. Paula 😊 …

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Questions about The Frost Partnership Amersham

What do sellers say about The Frost Partnership Amersham?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, Kate wrote: "It was a long journey and we couldn't have done it without the constant support of Andrew. His professionalism was outstanding. He always kept us informed,and ..."

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