1/5
TrustpilotDo not use this company
Do not use this company! They tell you incorrect information, only to catch you as a client. Then they refuse to help you.
Trusted Agent profile · Amber Valley
Burchell Edwards Ripley reviews in Amber Valley
★★★★★
449 reviews across 2 platforms
4 Grosvenor Road, Ripley, DE5 3JF, Amber Valley, DE5 3JF
Burchell Edwards's office in Amber Valley, at 4 Grosvenor Road, is rated 3.6 out of 5 across 449 reviews on two platforms, including 208 Google reviews rated 4.5.
Reviews
Every review we hold for the Amber Valley office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleUtterly disgusted with Burchell Edwards Ripley. TOTAL LACK of confidentiality and to top it off LIED about information too !!! . Would never use this company... Do yourself a favour and steer very clear!!
2/5
TrustpilotAll very nice at the beginning when…
All very nice at the beginning when they want your business. Manager all fake tan, teeth and smiles.Experience of dealing with them was as much use as a chocolate teapot.
1/5
GoogleI would never let this estate agent sell my house or should I say try to sell my house again , the worst experience I have ever had !
4/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
TrustpilotA professional timely experience from…
A professional timely experience from start to finish. Particular thanks for Emily, Alicia and Stephen
5/5
TrustpilotEmily & Tom
Emily & TomGood communication, they were extremely professional. Would highly recommend their services
3/5
GoogleCant really comment only know from going with my friend.
2/5
TrustpilotHave provided a "fully managed" service
Have provided a "fully managed" service for one of our properties. Poor communication and little accountability but very happy to take their fees. Would not recommend.
5/5
TrustpilotExcellent service received by Emily
Excellent service received by Emily. She was really helpful and got me a quick moving date.
5/5
GoogleBrilliant agent we had Laura she made us laugh and made us feel at ease :)
1/5
TrustpilotConstantly chasing them
Constantly chasing them, don't listen to what you ask of them, unhelpful, loads of better agents out there. Find someone else who is better.
1/5
TrustpilotHard to rate a company when they pick…
Hard to rate a company when they pick up the receiver, put you on hold for 5 seconds, then hang up on you. Repeatedly
5/5
TrustpilotVery helpful staff
Very helpful staff. Great service
5/5
TrustpilotFantastic service as always from Emily…
Fantastic service as always from Emily at Castle Bromwich store! Brilliant communication and always lovely to deal with.
5/5
GoogleExcellent, prompt and empathic service, all the staff are friendly and very professional in all aspects of their work.
5/5
TrustpilotHad no problems with Burchell Edwards
Had no problems with Burchell Edwards, used them to sell old home and their mortgage adviser caroline who was amazing!
5/5
GoogleA pleasure to deal with from beginning to end. Very helpful and quick to respond to questions.
5/5
GoogleVery nice girl explained all I needed to know
1/5
GoogleLet a property without a registered address.
5/5
TrustpilotEmily help me and my mum find a lovely…
Emily help me and my mum find a lovely town house
4/5
TrustpilotVery good experience really quick and…
Very good experience really quick and easy service would definitely recommend
5/5
Googlelana has been very helpful throughout. No hesitation in using Burchell Edwards again. Thanks
5/5
TrustpilotCastle Bromwich
Pleasant and friendly staff. Always there to assist when needed
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
