5/5
TrustpilotCompetent agents who care
Cannot say enough good things about Bradley Hall in general, but especially the Newcastle Gosforth branch team and the Auction team headed up by Louise & Beth.
Trusted Agent profile · Alnwick
Bradley Hall Chartered Surveyors and Estate Agents Alnwick reviews
★★★★★
50 reviews across 2 platforms
28, Bondgate Without, Alnwick, NE66 1PR
Bradley Hall Chartered Surveyors and Estate Agents's office in Alnwick, at 28, is rated 3.9 out of 5 across 50 reviews on two platforms, including 21 Google reviews rated 4.2.
Reviews
Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI’m buying a house through Izzy, and so far, she’s made the process smooth and stress-free. She’s given me great advice and kept me in frequent contact.
5/5
TrustpilotLouise McMorran was very fast and…
Louise McMorran was very fast and efficient in communicating with us and answering our questions and providing a superb service. We couldn’t of asked for more.
5/5
TrustpilotProfessional Service - Commercial Sales Newcastle
Lucy Mouter from the Newcastle office recently managed to bring the sale of our commercial property to a successful conclusion after some protracted negotiations.
Agent replied · 4 June 2026
Thank you so much for the fabulous feedback for Lucy! Lucy and the team look forward to working with you again in the future! Kindest, Sharon Boyd | Chief Operating Officer | Bradley Hall North East
1/5
TrustpilotPoor customer service!
Arranged a viewing on a property and when we arrived the buyer didn’t know anything about the viewing and the property had already sold. Bradley Hall did not contact me to cancel the viewing. Poor customer service and as such will be avoiding any properties on the market with Bradley Hall! Wasted two hours of my time travelling for this viewing.
1/5
TrustpilotAbsolutely rude and obnoxious
Absolutely rude and obnoxious, do not use!!
Agent replied · 4 June 2026
Dear Park Graham, Thank for you for your feedback. Whilst you have left our company a negative review, we would like to have a better understanding of your experience and your relationship with our business. The branch manager you have named is a very experienced and well respected professional with previously great customer feedback. I am naturally curious as to why your experience has differed. Please do feel able to write to me (COO) at sharon.boyd@bradleyhall.co.uk so I can look into this matter for you.
5/5
TrustpilotWant to state that the Auction team at…
Want to state that the Auction team at Bradley Hall have been AMAZING!!!
1/5
TrustpilotA very poor letting agent
A very poor letting agent. Essential repairs on let property have not been done after 2 months in property. Promised redecoration has now been withdrawn.
1/5
TrustpilotBradley Hall are the worst
Bradley Hall are the worst, I will steer very clear from this company. They are not nice very rude and disrespectful and have not a care in the world.
5/5
TrustpilotGreat Mortgage Service
We’ve used the Mortgage team a number of times now, and Gary Dobson this go around was fantastic. He sorted out our loan easily and kept us on the best deal as we waited for our purchase to all go through. Great service!
5/5
TrustpilotProfessional and Dedicated
Professional and Dedicated. We were hugely impressed by the service and commitment shown by Lauren. She made the purchase of our new home happen despite a total lack of courtesy shown by one of the solicitors in the chain. She was a total credit to her company.
5/5
GoogleJust bought a property through the Alnwick office and Lee and Lisa couldn't have been more helpful. If one wasn't available the other would make sure the message would get through. Communication was great and nothing seemed to be too much trouble. I would definitely recommend.
1/5
TrustpilotBe aware selling a house - issues with financial checks of buyers
We chose Bradley Hall on the basis of the supposed extra service they offered including financial checks of buyers to ensure a smooth sale.
5/5
TrustpilotExcellent service and support
Excellent service and support. Always got time to take my calls and answer questions. First rate service by Ria. Would definitely recommend and I'll definitely be using them again.
5/5
TrustpilotAfter working with Lucy Mouter from the…
After working with Lucy Mouter from the Newcastle branch over the past few months on the purchase of my commercial property I was very impressed with the level of service and professionalism she gave throughout.
5/5
TrustpilotBought and sold a home and on both they…
Bought and sold a home and on both they were exceptional. Fully informed all through the process and achieved a fair price on sale with a sensible price on purchase. Highly recommend, Lauren & Peter are stars.
5/5
TrustpilotExceptional Service
After completing a sale of commercial property, I can wholeheartedly say that the service and professionalism provided by Bradley Hall was exceptional.
5/5
TrustpilotUsed Bradley Hall for Mortgage
Recently used Bradley Hall for a mortgage and the process was very smooth. Gary Dobson answered all my questions, his attitude was very diligent and kept me informed right up until (and after) completion.
5/5
GoogleWe have recently bought a house in Alnwick and the sellers agent was Bradley Hall. We have found them very courteous and efficient in all communications. Henry in particular has been extremely helpful and enthusiastic through out and …
1/5
GoogleDreadful Phoned Thursday to view a property in Alnwick. Told that person dealing with …
1/5
GoogleTotally disorganised, say they will ring back and don't. I've been dealing with them for a couple of months and everything has been delayed and miscommunicated
1/5
GoogleStill waiting for a phone call from your sales rep.
5/5
GoogleBest burger I've had in a while
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bradley Hall Chartered Surveyors and Estate Agents Alnwick
How many reviews does Bradley Hall Chartered Surveyors and Estate Agents Alnwick have?
Bradley Hall Chartered Surveyors and Estate Agents's Alnwick office has 50 reviews across two platforms: 21 on Google, 29 on Trustpilot (across the whole business).
What is Bradley Hall Chartered Surveyors and Estate Agents Alnwick's rating?
Bradley Hall Chartered Surveyors and Estate Agents Alnwick is rated 3.9 out of 5 across all 50 reviews, and 4.2 out of 5 on Google from 21 reviews.
Where is Bradley Hall Chartered Surveyors and Estate Agents's Alnwick office?
Bradley Hall Chartered Surveyors and Estate Agents Alnwick, 28, Bondgate Without, Alnwick, NE66 1PR.
