Every review we hold for the Aldridge office, from every platform, shown as written. First names only.
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5/5
GoogleWe sold and bought through Paul carr and can highly recommend them. The whole team was so friendly and helpful, especially Natalie for remembering what we were looking for, Michelle for getting our offer accepted and Chris for sorting out any problems on the way. They found our perfect home and weβre so grateful. Thanks everyone at Paul carr, Aldridge.
Rachel Β· 9 December 2022
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5/5
GoogleBig Thankyou to all the staff at Paul Carr Aldridge, purchased a property through BID Auction and the staff couldnβt be more helpful. Big Thankyou to Kelly Veitch. Superstar βοΈ. Would recommend highly!
Jade Β· 15 April 2025
Agent replied Β· 15 April 2026
Hi Jade,
Thank you so much for your lovely review. It was great to see you purchase your new home via our secure sale method. β¦ More
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2/5
Googlesales team great got apartment sold with only 1 photo, which was nothing todo with Paul Carr, this was due to tenant moving out so boxes in every room.
Sales progress - updates were well behind from what I already knew, The team need to realise every customers circumstance is different not the same so when something is happening faster than normal they need to jump into a higher gear and not continue at same pace.
Selling fees - very high for what they did.
Darren Β· 7 June 2022
Agent replied Β· 7 June 2023
Thank you for taking the time to review our service. As weβve explained, for a leasehold flat to be brought to the market and completed in 13 weeks is well below the average timescale and is a tremendous result in which we have played a big part.
It is correct that we could only market with one photograph but despite this we found a buyer quickly having initially skillfully and successfully negotiated with your tenant for us to be allowed access whilst they were still in situ, meaning we could market sooner given your timescales.
It's also fair to say that you were often ahead with information once a sale had been agreed because you were in contact with your solicitor on an almost daily basis and were fortunate that your solicitor would communicate with you so frequently. As the client who is paying their bill we do encourage our vendors to communicate with their solicitors regularly but as you were so proactive it was difficult to actually get information that you were unaware of to pass on.
When needed we were able to help your solicitor navigate the issue with the original builder of the apartment within a matter of days because of our experience. This same issue has taken several months to sort out with other apartments in the development.
We of course wish you well in the future and are glad that the apartment completed successfully in a fantastic timeframe.
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5/5
GoogleAmazing support on purchasing our new Dream Home from Michelle Hiley. An asset to the team in Aldridge.
Michelle has been instrumental from viewing the property to moving in.
Highly recommend that you ask for and deal with Michelle. 5πservice β¦
Hiren Β· 27 February 2024
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1/5
GoogleI wasted a lot of time in viewing and putting an offer, which was higher than any other offers I was advised by them, for a property located at Stanley street, Walsall.
During my offer I told Kelly from Paul Carrβs auctions team, I have also got cash in hand in case any other financial arrangement method fails.
I had also arranged bridging finance.
On Saturday, I was given all positive feedback and then on Monday, I found out property has been sold to someone with cash offer.
When I asked questions then I was told no it doesnβt matter any more as it has been sold and we have only sold it because it was cash offer.
But did I not say I have also got the cash? Yes I did.
I had already got quote from my builder.
Such a waste of time. Please be mindful when working with people to not waste their time.
Thank you.
Usman Β· 26 June 2024
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5/5
GoogleExcellent service.
Great staff.
Jasper Β· 15 December 2025
Agent replied Β· 15 April 2026
Hi Jasper,
Thank you for taking the time to leave us a 5* review.
Kind Regards
Natalie
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5/5
GoogleVery happy with the service provided by the agents I dealt with, namely Natalie, Matt and Michelle. Will recommend to family and friends
Phil Β· 15 April 2025
Agent replied Β· 15 April 2026
Good afternoon,
Thank you for the 5* Review.
All the best,
Natalie
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5/5
GoogleGreat positive experience and a big shout out to Michelle H. At Paul Carr Aldridge thank you Michelle for all your help with our purchase
SIMON Β· 26 June 2024
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1/5
GoogleI have had several dealings with Paul Carr and each time I find a property I am interested in they are more interested in my finances than arranging a viewingSo l donβt trust this Company They are NOT Professional People. They donβt even respond to my requests ps. (Norton Canes ) after phone call to Paul carr they said sorry itβs under offer. Of course it will be because you never come back to me for a week. π‘
Eyyup Β· 27 February 2024
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5/5
GoogleCannot recommend these people enough , both Michelleβs have been brilliant all the way through , thank you for everything
Neil Β· 15 April 2025
Agent replied Β· 15 April 2026
Good afternoon,
Thank you for taking the time to leave us a review.
We wish you all the best.
Kind Regards
Natalie
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5/5
GoogleA big thank you to all at Paul Carr Estate Agents in Aldridge. Made life a lot easier for us as they were very helpful,on the ball and kept us in the loop at every step. Would highly recommend them.many thanks to all the team.
Lesley Β· 15 June 2025
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5/5
GoogleQuick to answer calls and get any questions answered. Very helpful.
Thankyou Michelle.
Sayrah Β· 15 April 2025
Agent replied Β· 15 April 2026
Good afternoon Sayrah.
Thank you so much for taking the time to leave a lovely review.
Myself and the team wish you all the best.
Kind Regards
Natalie
Senior Branch Manager
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5/5
GoogleI like tgese guys we used them to sell our first property
Andrew Β· 15 April 2025
Agent replied Β· 15 April 2026
Hi Andrew,
Thank you so much for taking the time to leave us a 5* Review.
All the best. β¦ More
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5/5
GoogleFrom start to finish I have received a friendly and professional service 10/10.
Nothing was too much trouble, and staff were more than happy to spend time explaining the process and offering very helpful advice and guidance.
Moving home can be stressful, however Paul Carr have really guided me through this with a great outcome for me as the seller. Thank you again.
Lou Β· 27 May 2024
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5/5
GoogleVery professional and hard working.
Claire Β· 15 April 2025
Agent replied Β· 15 April 2026
Thank you for the 5* review Claire.
Kind Regards
Natalie
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5/5
GoogleAccurate and helpful. Everybody is so polite and professional. Helped us for the house we wanted to buy. Their support and professionalism were amazing.
Esra Β· 16 June 2023
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5/5
GoogleIt might sound contrived but Paul Carr actually were with me every step of the way in selling my property. It was so pleasing to receive incoming calls instead of my chasing up for progress. A potentially stressful time turned out to be a short pleasant experience. What else could you want.
Scorpio Β· 27 May 2024
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5/5
GoogleDan, James and Steve were all very helpful and professional throughout the entire process. Would recommend and use again.PositiveResponsiveness, Quality, Professionalism
Dan Β· 26 August 2022
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5/5
GoogleGreat service from valuation to final sale. All staff professional, kind and very helpful. Kept me up to date at every stage.
Debbie Β· 15 April 2025
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5/5
GoogleWe were at a loss until Richard stepped in ..He had all the answers...Thank you Richard
Lynn Β· 12 July 2022
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5/5
GoogleThat was really welcoming an helpfull when I went in the shop
Jane Β· 12 July 2022
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5/5
GoogleI am very satisfied with the way all the team members at Paul Carr Aldridge Office who were involved in selling my property. From the initial valuation, the viewing, and then keeping me updated during whilst all the legal niceties were finalised. They were all very professional and approachable. I am very grateful to them all. Excellent service.
Pamela Β· 10 September 2022
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5/5
GoogleJust purchased a property and can highly recommend.
Tim Β· 28 April 2025
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5/5
GoogleSatisfied with the service provided. Highly recommended.
Khairul Β· 15 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.