Trusted Agent profile · Alderley Edge

Jackson Stops Alderley Edge reviews

4.7

★★★★★ Excellent

620 reviews across 2 platforms

54 London Road, Alderley Edge, SK9 7DZ

Jackson Stops's office in Alderley Edge, at 54 London Road, is rated 4.7 out of 5 across 620 reviews on two platforms, including 128 Google reviews rated 4.9.

Google logo

4.9 / 5

128

Reviews on Google

This office

Trustpilot logo

492

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alderley Edge.

What do you need help with?

Reviews

Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jackson-Stops Newmarket

I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.

Trey · 17 October 2023

Agent replied · 13 June 2024

Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.

5/5

Google

Nicki and I would like to thank you for all your attention and due diligence in the marketing of our apartment. However , it is our heartfelt thanks that go out to Shari Royle ,without whom we do not believe that our sale would have been achieved . Shari is the consummate professional in progressing a property through to completion . It is her "can do” attitude and infectious vivacious energy that infuses the whole process from start to finish that makes her the "go to girl`" if you need a successful transaction. We originally engaged Jackson Stops having met Shari previously when viewing a property in your portfolio and being impressed by her charismatic enthusiasm and obvious competence during the viewing .Our decision has been fully vindicated and what an asset this lady must be . In our interactions with Surveyors , Developers and Solicitors during our property search all have known and spoken respectfully of Shari and how lucky we are to have her in our corner . In an age of mediocrity it such a comfort to find a Shari Royle batting on your team ,as you know it is a stressful process ,yet we always had confidence that if anyone could progress our sale to completion it would be this amazing lady . Kind Regards, Nicki and Antony.PositiveResponsiveness, Quality, Professionalism, Value

Antony · 24 August 2022

5/5

Google

Excellent professional service from the team. Jay is a true gent.

Vaughan · 26 December 2024

Agent replied · 28 December 2024

Thank you, Vaughan, for your five-star review, and we're pleased Jay provided you with a professional service. With best wishes from everyone at Jackson-Stops Alderley Edge.

5/5

Trustpilot

The great team at Jackson-Stops in Linfield

Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!

Fred · 7 June 2021

Agent replied · 13 June 2024

Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Matt Cutting and the team at the Bury…

Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.

BSE · 10 December 2020

Agent replied · 13 June 2024

Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.

5/5

Trustpilot

Fantastic company

I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.

Katie · 9 August 2023

Agent replied · 13 June 2024

Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.

5/5

Google

The stamp duty holiday obviously sent the market into overdrive and when we found the house of our dreams in early/mid May 2021, we were not expecting to get everything over the line before the end of June. Fortunately we have Shari Royle from Jackson=Stops Alderley Edge on the case and all along the process she has been very willing to help both ourselves and the vendors reach the a very happy sale and purchase. Well done to the team and especially Shari who has been brilliant throughout.PositiveResponsiveness, Quality, Professionalism

Phil · 16 June 2022

5/5

Trustpilot

Excellent management service!

Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!

Bahar · 19 October 2023

Agent replied · 13 June 2024

Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Trusted in every way taking the hassel and stress away from you.

I have dealt with many estate agents in the past as I was in the business myself for.many years. The training I received was excellent so this review is being very honest and true. Alice from Jackson Stopps of Wimbledon Is as professional as you can get. Prompt service and action taken immediately she is the best Property Manager I have come across. I would definitely fully recommend Jackson’s Stopps to look after my property and also for sales too.

Julia · 8 November 2023

Agent replied · 13 June 2024

Dear Julia, it's great to hear that a property professional rates the service of our Wimbledon office, and Alice in particular, as 'as professional as you can get', and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend Toby and the team at…

Highly recommend Toby and the team at Jackson-Stops Mid Sussex. They went above and beyond to get our house purchase through on time for us, really lovely people, great communication and would definitely recommend to anyone in the area looking to buy or sell. Thank you Toby and the team!

Rachel · 14 February 2022

Agent replied · 13 June 2024

Dear Rachel, we're delighted to receive such high praise for our fantastic Mid Sussex team. Congratulations on your new home! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We have recently exchanged contracts on…

We have recently exchanged contracts on the purchase of our new home. Michelle Hendrie was the agent for the vendors and was extremely helpful and professional. She managed to expedite the negotiations when there was an issue that could have cause the deal to collapse. We would definitely use Jackson-Stops in any furture property transactions.

Jane · 18 March 2021

Agent replied · 13 June 2024

Dear Jane, thank you for your glowing review of our Midhurst branch. We will make sure your feedback reaches the team, Michelle in particular. Best wishes from us all at Jackson-Stops.

5/5

Google

Outstanding. I would highly recommend everyone at Jackson-Stops as our purchase was expertly handled and we were guided in both a professional and super friendly way. If we ever come to sell, it would be through Jay and Jackson-Stops.

Harry · 7 August 2025

Agent replied · 12 November 2025

Dear Harry, thank you for your five star review of Jackson-Stops Alderley Edge, and we are delighted that the whole team provided such an outstanding, professional and friendly service. We will pass on your kind words to Jay. With best wishes from the whole team.

5/5

Trustpilot

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

Amanda · 2 December 2025

Agent replied · 24 January 2026

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

5/5

Trustpilot

Excellent service

We could not have been happier with the service we received from Jackson Stops, Woburn. Neil Abraham handled the sale of our property with both professionalism and friendliness. He has a great sense for the business, is always approachable and responsive and went way beyond the call of duty on several occasions. Thank you Neil.

Arzu · 23 February 2021

Agent replied · 13 June 2024

Dear Arzu, thank you so much for your glowing review of our Woburn branch, highlighting the professional and proactive service you received. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Polite , professional and efficient

Alice Creighton from Jackson - Stops visited my property last month, she was on time , polite and professional . Alice accompanied me around the property and listened to the problems I had . I felt very supported as she took photos and listened. After Alice’s visit I was quickly contacted by the relevant professionals to complete the works, I was really impressed at how quickly this was arranged . I had to contact Alice a few times with a couple of queries over the past few weeks and her reply has always been quick and informative, and minor problems solved instantly .I’m very impressed with the service that Alice provided , and feel secure that any future issues dealt with just as efficiently.

Wendy · 24 October 2023

Agent replied · 13 June 2024

Dear Wendy, thank you for writing a review about the service you have received from Jackson-Stops and Alice in particular. It's wonderful to hear about your positive experience you've had. With best wishes from everyone at Jackson-Stops.

5/5

Google

I had an outstanding experience with Shari & the team at Jackson Stops Alderley Edge! As a prospective buyer, the team went above and beyond. Their knowledge of the local market and professionalism impressed me. They patiently addressed all my queries and provided invaluable insights. From start to finish, the process was seamless, making me feel confident in my property search. Their dedication and expertise make them a top choice for anyone looking for a new home. Five stars without a doubt!

Michala · 19 October 2023

Agent replied · 15 June 2024

Dear Michala, thank you for taking the time to leave a review and we're delighted that you felt the service you received from Shari and the team went above and beyond, and that you were impressed by the teams' knowledge and professionalism. With best wishes from everyone at Jackson-Stops Alderley Edge.

5/5

Trustpilot

Excellent service.

The service provided by Anthony and the team at Jackson Stopps team at Woburn was exceptional. Not only did they achieve full asking price for my sale, but more importantly they were completely transparent with the information and maintained excellent prompt communication which is the most important quality when dealing with any sale.

KF · 16 June 2021

Agent replied · 13 June 2024

Dear KB, thank you for taking the time to leave your review, we're glad to hear our Woburn team were excellent communicators throughout your sale. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great experience with Loren

Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.

Jem · 9 October 2023

Agent replied · 13 June 2024

Dear Jem, a lovely review - thank you, and it's wonderful to hear that your experience with Loren and the team was a positive one. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A more than satisfactory experience.

Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.

Mr · 6 October 2023

Agent replied · 13 June 2024

Dear Mr Hill, we are delighted to hear about your positive experience with Karl in our Lancashire & the Sefton Coast branch, and its wonderful to that Karl's approach gave you confidence. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Philip and his team were excellent

Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.

Jane · 23 February 2022

Agent replied · 13 June 2024

Dear Jane, thank you for your heartfelt review, we're delighted Philip's team-work, expertise and diligence shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

What a great team

The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.

Spencer · 26 February 2020

Agent replied · 13 June 2024

Dear Spencer,Thank you very much for your review.Best wishes,Jo from the Jackson-Stops marketing team

1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey · 11 August 2023

Agent replied · 13 June 2024

Dear HihelloHey, we are sorry to hear about your experience, and would be grateful if you could email info@jackson-stops.co.uk so that we can find out more and ensure that the correct branch is aware of your issues. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer · 25 August 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave a review, and we are delighted to hear that the sale of your property with Jackson-Stops Hale was smooth from start to finish. We are grateful to know that you would recommend Jackson-Stops. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service from Jackson-Stops

Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.

HappyCustomer · 6 November 2023

Agent replied · 13 June 2024

Thanks for your review and it's good to hear you experienced an efficient and reliable service from our team and Margaret in particular. With best wishes from everyone at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviewsLeave Jackson Stops a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alderley Edge.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent