Every review we hold for the Alcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic team at Sanders & Sanders. I had multiple viewings with the agents before finally deciding on a property. All of the team have been brilliant, from viewings up to exchange of contracts today. Thanks to all of the staff for …
Laura · 16 April 2025
Agent replied · 24 October 2024
Thank you so much Laura for your very kind words. It can be a very stressful time nowadays purchasing a property, especially with how long transactions are taking on average. Your communication and chasing solicitors as well as us, certainly helped achieve the end goal. Wishing you all the very best for the future Laura.
★★★★★ 5/5
GoogleSanders & Sanders managed the rental on my property for many years and then sold the property for me when I eventually sold it. They were always knowledgeable, professional and friendly. They know the market very well and were always very helpful. They were always able to rent out quickly with professional tenants & sold quickly too despite the challenging market conditions. Would highly recommend
Rob · 11 January 2024
Agent replied · 9 June 2024
Thank you very much Rob for expressing your appreciation of our services, it means a great deal to us. You have been a client of ours for many years and we are very grateful for your loyalty. Have a magical Christmas Rob.
★★★★★ 5/5
GoogleI've had a great and friendly experience and I'd like to thank Larissa especially for all your help and for making the process extremely easy. Very pleased. Thanks again 👍🏻😊 …
Mikey · 12 June 2022
Agent replied · 11 June 2024
It's always an absolute pleasure Michael to read such lovely reviews about the team. So many companies now just hide behind computer screens but we like to get out there and actually speak to people and provide a personal service.
★★★★★ 5/5
GoogleWonderful service, friendly and professional, and handled our sale in Bidford amazingly.
Stephen · 26 July 2025
Agent replied · 12 November 2025
Thank you very much Mr & Mrs Waite, your very kind comments are much appreciated. We wish you all the very best in your new venture.
★★★★★ 1/5
GoogleGiven that this company doesn't care about the owner of the property that is being rented out, given that they Will allow a property To be left in a state that it can't be re let out!
Given that the company would allow a property to be left in such a disgusting state and then re rent the Tennant to another property! Want any more ?NegativeProfessionalism
Scott · 12 June 2022
Agent replied · 11 June 2024
Thank you for your comments Mr Askew, however, it must be said that for the management of a property to run successfully, good communication needs to work both ways.
★★★★★ 5/5
GoogleSold my house through sanders and sanders, I was very happy choosing them very helpful always kept me up to date every step of the process highly recommended
Leim · 21 October 2024
Agent replied · 24 October 2024
Thank you very much Leim, it is very rewarding to all the team to hear lovely comments like this.
★★★★★ 5/5
GoogleFriendly and helpful
SuSiE · 16 April 2025
Agent replied · 11 June 2024
Thank you Susie, your review is much appreciated. Warren Sanders.
★★★★★ 5/5
GoogleReally accommodating especially as we had 2 viewings of the same property over 2 days very nice company to deal with and staff really seem enthusiastic about the job they do.
Michael · 14 November 2023
Agent replied · 11 June 2024
That is very nice to hear Michael, Amelia, Lilly, Claire and Steph have all been with the company for a number of years now, and they are always upbeat, positive and love what they do (I hope anyway) :). Thank you again for your kind words.
★★★★★ 5/5
GoogleGreat service from the team, always kept me up to date with updates on potential buyers and throughout the sale itself. A very happy customer.
Jason · 11 January 2024
Agent replied · 9 June 2024
Thank you very much Jason, a pleasure to read so close to Christmas.
★★★★★ 5/5
GoogleA lovely business with some deep heart and thought with helping someone like myself help and find a property that I can call home and respect and love .
Lovely to walk hand in hand with trust with less stress.
Jamie · 12 June 2022
Agent replied · 11 June 2024
What an absolute delight Jamie to read your review of our business, thank you very much. Our business has been established for 16 years now in Alcester and reputation and personal service are absolutely everything to us.
★★★★★ 1/5
GooglePoor estate agents in my opinion.
Respond only when they want something.
Ignore when you give notice and add stress to your day to day life for months.
Make sure you do things via written communication as I found what was said on the phone was different to written communication.
Felt pushed around alot and refused to do my checkout with me and chose a time they knew I wouldn't be able to.
Rely heavily on an "Inventory" that doesn't match very well to the property in my case had to add lots of amendments, there wasn't even a co2 sensor when moved in which was apparently on the inventory as an example, I reported several issues with the property e.g. the co2, lights not working and other piece's, very few were rectified and I had to fix things on my own to stop being charged at checkout, which seemed to be what was going to happen in my opinion.
All in all, they're lovely people until you want to leave in my opinion, that's when things got complicated and communication broke down.
Update: stated " Please speak to somebody, you are obviously a good person but you need to share how you feel with somebody." take that as you will but in my opinion that is not professional conduct.
Samuel · 12 June 2020
★★★★★ 5/5
GoogleGreat estate agents would highly recommend. Have used them several times and will continue to do so.
Paul · 14 December 2023
Agent replied · 11 June 2024
Thank you very Paul, it was a pleasure dealing with you and your wife, and I very much hope that we can be of further help to you in the future, (I recall valuing your new property a few months ago) so when the time is right, we would love to deal with you again.
★★★★★ 5/5
GoogleFabulous, trustworthy Estate agents. True valuations, great service. I wouldn’t use anyone else.
Mary · 12 June 2023
Agent replied · 11 June 2024
What wonderful words to read Mary, thank you very much for your extremely kind comments. We are a very tight team in Alcester and providing an honest, efficient and personable service has always been the most important thing for us.
★★★★★ 5/5
GoogleVery nice and welcoming staff. They keep you updated on the transaction taking place and make you feel as though they really care
Roger · 12 June 2022
Agent replied · 11 June 2024
Thank you very much Roger for the positive feedback, I believe that you have been dealing with Amelia and will pass on your appreciation.
★★★★★ 1/5
GoogleDid not receive a call back
Sharon · 12 June 2023
Agent replied · 11 June 2024
Would you be kind enough to let us know when you left this message and what is was about please? it is obviously very easy to leave a bad review about a company that you have never actually dealt with.
★★★★★ 5/5
GoogleGreat service from Warren and the team 😊😊😊 …
Ania · 12 June 2020
★★★★★ 3/5
GoogleThis was not the Sanders and Sanders inwas looking for. 😳 …
Elliot · 12 June 2022
Agent replied · 11 June 2024
In what respect Elliot?
★★★★★ 5/5
GoogleFriendly service, your 1st place to go house hunting
Elaine · 12 June 2022
Agent replied · 11 June 2024
Thank you very much Elaine, lovely to hear, especially when most agents just hide behind websites and emails. We like to keep the personal service also, which is often forgotten in our tech society.
★★★★★ 5/5
GoogleGreat service from start to finish. Professional and always willing to help. Would 100% use again.
Omg · 12 June 2020
Agent replied · 11 June 2024
Thank you Phil
★★★★★ 5/5
GoogleWe sold our house in Great Alne through Sanders and Sanders and then we rented a house through Sanders and Sanders in Alcester, whilst looking for a property to purchase. We received excellent and friendly service from all the staff and would highly recommend them.
Darren · 12 June 2020
★★★★★ 5/5
GoogleGreat estate agent Brilliant helpful service Highly recommend
Louise · 12 June 2021
Agent replied · 11 June 2024
That was lovely to read Louise, thank you very much.
★★★★★ 5/5
GoogleHelpful and friendly estate agent, respond promptly and professionally on the phone as well as via email.
Happy to recommend.
Antony · 12 June 2020
★★★★★ 5/5
GoogleAlways very helpful and polite. I have used their services several times and I would definitely recommend them.
Sharon · 12 June 2020
★★★★★ 1/5
GoogleRude when answering phone calls, seem to only be interested in themselves, discourteous and unprofessional, avoid
Darren · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
