5/5
Whenever I go there max is very polite and kind and deltscwith situation straight away
Agent replied Β· 13 June 2024
Thanks Mussrit much appreciated
Trusted Agent profile
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199 reviews across 2 offices and 2 platforms
WW Estates has two offices, all in Bradford. Together they have 199 reviews on two platforms, rated 4.6 out of 5 overall.
180
Reviews on Google
All 2 offices
19
Reviews on Facebook
Business-wide
WW Estates's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Whenever I go there max is very polite and kind and deltscwith situation straight away
Thanks Mussrit much appreciated
5/5
Excellent service, great communication.Very good pricing - would definitely recommend!
Great to hear Susan thank you
2/5
Have bought and sold through WW, more recently just sold. Communication 1/5 Smooth process 1/5 Viewings 4/5 (there was a lot of viewings happening) I found their communication to be VERY poor, in most cases they seemed robotic in their responses and didn't care much about things taking so long. I listed my property on 10th March, sale was completed on 8th August. Many delays from the buyers side, in these 5 months, I almost had no updates from them unless I chased, with my pushing it felt like I was doing their job for them. On top of that, they seemed annoyed when I would chase, but if I didn't follow up they would have done absolutely nothing. They didn't even realise it had been months after an offer was made and there was no progress until I had physically gone on onsite to speak to the staff as calls/emails were clearly not working. The men working here are simply rude, on call and onsite. I visited onsite and was told by one of them they had spoken to me on the phone (apparently the day before which was false!) whilst I was talking to another staff. Seemed like he was bugged about me asking for the long delayed activities of the buyer. I simply will not be using this estate agent again. I would recommend the staff to implement at least some sort of weekly or bi-weekly update. Poor comms and cold responses regardless of the state of market cannot be excused. I appreciate the effort of one of their staff who has been working part-time, seemed like she cared. But unfortunately, this was too far down the process after everything had been delayed for months.
Sorry To hear that Jak please call me to discuss
5/5
As a first time buyer I was extremely nervous as to what to expect. I didn't know the process. From my first call with Louise when I put my offer in the service has been excellent. They've taken the time to explain everything kept me informed at each step of the way. They've understood my concerns and supported me. Thank you to everyone at ww estates especially Louise and Charlotte x
Thanks Frances
4/5
Rating only, no written review.
5/5
Brilliant service totally honest very professional couldn't have asked for better service
5/5
Excellent company, friendly knowledgeable staff highly recommended Review by Jamie weir
5/5
Friendly and helpful, WW eased the pain of a drawn out and complicated purchase. Would recommend.
3/5
After a cynical start with this agent things have improved massively. James has been a great help towards my search in finding the right property. Virtual viewings have been very helpful ! Onwards and upwards πPositiveProfessionalism
1/5
They lied and did not do the right checks. I lost a house and it took 6 mouths for the buyer of mine to get a mortgage. If they would of done correct checks I would not have ended up in rented accommodation. Please do not trust this company
Hi Joanne, I'm sorry your not happy, we had all the check done unfortunately with covid lenders were taking longer and doing additional checks, sadly this is out of our control.
5/5
Brilliant. As first-time buyers we had no idea where to start - James, Ford and the rest of the team were fantastic at talking us through things and also chasing other people to make sure we were making progress with our purchase. Impeccable and personal service. Thank you.
5/5
I have bought and sold a number of homes and therefore have a range of experience with Estate Agents. WW estates in Wibsey where the most professional and responsive in my experience. Ford advised me how to prepare my home for sale in the current market and the marketing approach was excellent! this led to my home selling within 72hrs. Great communication and approach to both myself as a seller and the feedback from my buyer was also really positive in regards to their engagement with Ford and the team. I would highly recommend.
Thank you Julie for your business and kind words.
5/5
Excellent estate agents , kept us up to date throughout sale Highly recommended Jamie weir
Thanks for your kind words
5/5
Although this estate agent was not acting for us, but for the people we were buying from, they were excellent for keeping in touch with us so that we were informed at every stage in the moving process. This was so important and extremely helpful, particularly towards the end of the move. I wouldn't hesitate to recommend them for their friendly, professional approach at a stressful time
Thanks you Lynne for your kind words, enjoy your new home.
5/5
Excellent estate agents , kept us up to date throughout sale Highly recommended Jamie weir
Thanks for your kind words
5/5
Rating only, no written review.
thank you
5/5
Friendly and helpful, WW eased the pain of a drawn out and complicated purchase.
Thanks Tom for your kind words
5/5
James is very helpful he has always helped us when renting our property we also bought our property through ww and again James was very helpful. Would highly recommend
Thanks Danielle for your kind words.
5/5
I found my experiences when dealing Ford and the team at WW Estates prompt, efficient and professional with the right amount attention to detail. Would definitely recommend .
Thank you John
5/5
We used WW to buy and sell our houses The staff was very helpful, professional and also communicated through the process Would highly recommend to use this estate agents to either buy or sell your property Ian especially went above and beyond for us through obscure situations and can't thank him enough !
Thanks Lewis for your repeat business.
5/5
We have used this company more than once and they have been outstanding each time. This time was very difficult and stressful for us as numerous things went wrong but they went out of their way to help us. They were always professional and compassionate and well organized. When we come to sell again we will definitely use WW again
Thanks Shaun for your kind words and repeat business.
5/5
WW Esate agents are fantastic. They offer a personal service which is second to none and quite surprising for estate agents. From the first contact all of the team were pleasant, professional, well mannered and the valuer was really good fun too, a welcome change for the hard sell corporate style of the bigger estate agents. Their price was the best as was the communication and the level of support. I had a number of personal difficulties during my house sale and Ford and the team often went out of their way to ensure everything went as smoothly as possible. They really did take the complications out of house selling and their service was the best I have experienced for estate agencies. I highly recommend WW Estates.
Thanks Alex for your kind words
5/5
Currently purchasing a house through WW Estate Agents and the process has been smooth from the start. James has been informative and helpful every time Iβve spoken to him and has even offered advice which has been greatly appreciated as a first time buyer, thank you James!
5/5
recently bought a house with my partner for james and the guys at WW the customer service was great very helpful definitely use them againPositiveQuality, Professionalism
Thanks Matthew enjoy your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bradford (359-361 Idle Road) has the most, with 122 reviews rated 4.4 out of 5, followed by Bradford (5-7 Beacon Road) with 87.
The two WW Estates offices, by town: