Trusted Agent profile

Wrights of estate agents in Welwyn Garden City and Hatfield

4.6

★★★★★ Excellent

537 reviews across 2 offices and 3 platforms

Wrights of has two offices, in Welwyn Garden City and Hatfield. Together they have 537 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

531

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Wrights of's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Wrights of, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Wrights of office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fantastic! The service I received was first class. The guys are extremely professional and personable. I have previously never had a good experience when dealing with estate agents but the guys at Wrights turned that round 100% Thank you.

Simon · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Dear Simon Thank you so very much for your very kind review, we are so grateful! We thoroughly enjoyed dealing with you and your family, not only on your sale but also finding you your dream home. We are glad to have changed your views on estate agents and cannot wait to see the finished article on your new home. All the best, Salv, Liam and the sales team.

5/5

Google

I've used Wrights of Welwyn Garden City for around 12 years now and they rent out a property on my behalf. The team are super professional and responsive with nothing being too much trouble. Lucinda, Phil and Karen are always willing to go the extra mile to help me and the tenants concerned. Thoroughly recommend!!

Alan · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Thank you for the review Alan. We look forward to managing your property for many more years. The Lettings Team.

5/5

Google

If I could give 6 stars I would! Salv, Liam, Sharon and the team did a brilliant job with the sale of my property. Friendly, knowledgeable, and supportive at all stages. Having been given an ambitious completion date by the onward chain, Salv went above and beyond to communicate with all parties involved to keep us on track. Having also rented with Wrights in the past, I would highly recommend them!

Michelle · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Dear Michelle, such a wonderful review, thank you ever so much! We have thoroughly enjoyed your moving journey even with the ambitious completion date set by the top, we were determined to make this happen for you. Thank you for your repeat custom and we wish you well in your new home. All the best, Salv and the team :)

5/5

Google

Worked with Shaun Murphy (letting negotiator); he helped me find a flat which was exactly what I wanted both aesthetically and price point. I am a first time renter and as you can imagine with the current market how hard, chaotic, and quite nerve wracking it currently is. Shaun was fantastic, he was able to answer all my questions (which you would be surprised how many estate agents seem to know nothing about the area yet along the flat). Super friendly and professional and was able from one viewing to get me set up with another viewing within 48 hours for another flat that met all my requirements. He is very responsive and quick to find out answers to all your questions. Especially with me being a first time renter he put me at ease by answering all my questions and talking me through things (even things which seemed obvious) Wrights as a whole had great service and would highly recommend!!!

Stephanie · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Thank you so much for taking your time to leave this in-depth review Stephanie, we are glad to hear you are happy with our service. We hope you are very happy in your new home. The Lettings Team.

5/5

Google

Had a great first time buying experience with Wrights. Sharon and Liam were very knowledgeable about the area and understood our requirements to find us the perfect home. Sharon was very friendly and patient in answering all my questions. She made the experience as stress free as possible. I'd definitely use Wrights again.

Donald · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Thank you so much Donald for your lovely review. It was an absolute pleasure in assisting yourself, Jayson and Penelope to find your first home in Welwyn Garden City. Having wonderful buyers like yourselves really makes our journey with you so much more pleasant ! Wishing you many happy years in your new home making plenty of memories. Sharon, Liam and the sales team!

5/5

Google

Our experience with Wrights has been a very positive one. The care and attention to detail when marketing our property was second to none. Salv, Sharon and Liam all visited our house so that they could speak about it knowledgeably when showing potential buyers around. We had absolute faith and trust that they knew the market and they worked extremely hard to secure many bookings for potential buyers to visit our house, where another local agent had failed. Wrights secured a sale for us within 2 weeks of marketing our property (despite a slump in the market) and the whole process from start to finish has been less than 4 months. We wouldn't hesitate to recommend them to anyone looking to sell their house.

Ruth · 17 October 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Dear Ruth and Ian, what can we say other than a huge thank you! We are delighted that you are so happy with our service. When you first made contact with us, we fully appreciated the situation you were in and understood that we had to market your home in a completely different way to attract the right buyer to your home. Having fulfilled that objective so quickly, it really does demonstrate that even in this challenging market, taking a fresh approach with a new vision and different ideas can successfully get you moved. We wish you all the best in your retirement and should you find yourselves back in WGC, pop in and say hi! all the best, Salv, Liam, Sharon and the sales team.

1/5

Google

Rating only, no written review.

Thomas · 12 October 2023 · Wrights of Hatfield

5/5

Google

Great experience, from a to z, special thanks to Verity for her help and constant follow up, very devoted person and I can't thank her enough

A · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thank you for your very kind review. We are pleased to have fulfilled your requirements and provided a service that you were pleased with.

5/5

Google

I had the good fortune of speaking with Louise Parish today. Compared to a lot of the agents I've spoken to over the years, she came across as both professional and a expert in her field. I would definitely work with her in the future.

Ross · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thanks Ross, we look forward to letting your property in the near future.

5/5

Google

Big shout out to Louise Parish for helping me rent the flat I wanted. Thanks for making this process as fast as possible and for the help with my questions.

Ionut · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thankyou for your review, we hope you enjoy living in your new home.

5/5

Google

Have acted as my letting agent for several years and have provided a fantastic level of management of the property. If you need a letting agent then I would recommend Wrights as the ones to use.

Mark · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thank you very much Mark, it has been a pleasure working with you. We look forward to being of service to you in the future.

5/5

Google

Verity and James kept me informed throughout the sales process and I could highly recommend using Wrights if you require a professional service when selling your home.

Alison · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thankyou Alison, it is always nice to hear we met expectations with the service we provided.

4/5

Google

Altogether happy with the service I received from Wrights. Verity, was especially helpful and kept me informed on the progress of the sale from start to finish

Donna · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thank you Donna for your kind words, it was a pleasure working for you.

1/5

Google

Unpleasant experience. They didn't offer online viewing or accommodation without a physical visit, despite my explanation that we're located three hours away from Hatfield. How could someone visit after three hours of travel, especially when a contract isn't guaranteed?

South · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

We are sorry to hear your opinions, unfortunately our service requirements do require a physical viewing before we are able to agree a tenancy.

1/5

Google

Think twice before letting your property out with this agent, they are absolutely useless. They have no communication between each other and also the tenants they find, they do not do enough research on. When there's an issue, they will pass the buck to one another. Paid a full management fee but felt like i was the person managing. I'm finally glad that i've got rid of them, don't even put yourself through it. I won't mention any names but i'm sure the people that are reading this, know who they are!

Kay · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

We are very sorry you feel this way about our service. We endeavour to make every experience a good one, unfortunately there are times where tenants actions are outside of our controls.

5/5

Google

Excellent work by wrights. We had a very long and protracted sale. However wrights were very supportive and helped us with excellent communication throughout. 5 stars

Fizz · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thank you for reviewing us with 5 Stars! We are glad we were able to make the process as smooth as possible for you! The Wrights Team.

1/5

Google

For months when living in a property, the shower wasn't working properly due to extremely low pressures. Upon complaining, they argued with me that the previous tenants hadn't complained and that they had thick hair so there shouldn't be a problem. Months later, after contacting one of the 4 tenants who never communicated that Wright's would be showing new people around the property, I came home noticing my door (that I always locked) had been unlocked. So upon touring the students round, when showing them the bathroom, someone could have gone in my room and stolen things as I hadn't tidied or hidden anything. I felt so embarrassed at the state of my room, as I would have otherwise cleaned it. We then got an email complaining at the state of the rooms as well as the smell in the property. I emailed back saying that we couldn't wash properly, and one of my housemates was working with fibreglass and hazardous materials so needed to wash properly, but couldn't. It took weeks of complaining and my family had to call up in the end, for them to actually let the landlord know. It was constant backchat, so they didn't have to tell the landlords anything, so they could keep the landlord's custom. Also, when we went to leave, covid had just hit, so we paid rent without any complaints, and things like, the water in the toilet that had sat there and the water changed colour slightly was picked up, and they were charging us loads for that. It was lots of small complaints, where we had left it in the state we arrived in...

Larissa · 12 October 2023 · Wrights of Hatfield

5/5

Google

Verity and James in Sales and Michelle and the amazing team in Lettings are absolutely superb! They have delivered incredible service at lettings for years and most recently the sales team did brilliantly at finalising an important sale. We are so grateful for their kind, patient and expert service. Thank you!!!

Simon · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

It has been a pleasure working with you over the years and we are glad that we have continually provided you with a service that matched your expectations.

5/5

Google

From the first contact we made to arrange a viewing of a property all the way through to purchasing the property Wrights of Hatfield have been excellent. We found their agents to always be responsive and extremely helpful throughout the whole process. Our sale was mostly handled by Verity but we also where helped by James at various stages. I would highly recommend Wrights of Hatfield to anyone looking to purchase a property and would certainly use them again in the future.

Ashley · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

Thank you for your kind review Ashley. We are delighted you were pleased with our service, communication and support. Verity and the sales team.

5/5

Google

Wright’s were very professional throughout our entire property purchasing process. Their helpful and attentive approach made a valuable difference in our experience of buying a lovely property in Stevenage. Verity, the estate agent who dealt with us, always went above and beyond to address our concerns, ensuring that every detail was taken care of in a timely manner. Her expertise and knowledge were evident as she guided us through each step of the transaction. Verity's commitment and her ability to be on point with every aspect of the process facilitated an efficient purchase of the property. We are grateful for Wright’s professional and friendly service and would highly recommend them to anyone in need of a reliable and dedicated estate agent.

Mark · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

We are delighted that we made your moving experience a good one. Should you need our services in the future please do not hesitate to contact us.

5/5

Google

I used Wrights of Hatfield to sell my property they were fantastic from start to finish. The whole team from Chloe the receptionist who was polite and courteous, James but especially Greg so helpful and always returning calls promptly. Wrights acted professionally at all times i would highly recommend them and if i need an Estate Agent in the future would not hesitate in contacting them again. A great service from selling to completing 8 weeks in total. Thank you once again. Joanne & Robert

Joanne · 12 October 2023 · Wrights of Hatfield

Agent replied · 21 June 2024

We would like to say thankyou for using Wrights and your kind words.

5/5

Google

I was so impressed with the level of service and range of properties on offer. Phil and Shaun could not have been more helpful and found me the perfect rental property. Thank you.

Steve · 18 August 2023 · Wrights of Welwyn Garden City

Agent replied · 13 June 2024

Hi Steve thank you for your review, we hope you are enjoying your new home. Phil, Shaun and the lettings team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Wrights of

Which Wrights of office has the most reviews?

Welwyn Garden City has the most, with 444 reviews rated 4.7 out of 5, followed by Hatfield with 99.

Where are the Wrights of offices?

The two Wrights of offices, by town:

Has Wrights of won any awards?

Yes. In The Trusted Agent 2026 awards: Wrights of, Welwyn Garden City won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
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