5/5
Always had great service with them as a…
Always had great service with them as a landlord

Trusted Agent profile
★★★★★
738 reviews across 2 offices and 3 platforms
WJ Meade has two offices, in London and Enfield. Together they have 738 reviews on three platforms, rated 4.7 out of 5 overall.
103
Reviews on Google
All 2 offices
6
Reviews on Facebook
All 2 offices
629
Reviews on Trustpilot
Business-wide
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WJ Meade's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Always had great service with them as a…
Always had great service with them as a landlord
5/5
Looked after the property while we were…
Looked after the property while we were abroad and since we came back. Efficient, communicate well with the owner and always ontop of any repairs that need doing. Strongly recommend them to anyone wanting a reliable and hassle free rental of their property.
5/5
Used WJ Meades as my letting agent for…
Used WJ Meades as my letting agent for the last six years. Very attentive and communicative. Always looked after my property and tenants with prompt and efficient service.Excellent.
3/5
good service but your repairs…
good service but your repairs contractors are considarably more expensive than an another agency in the area I use for another flat
5/5
Good service
Rating only, no written review.
5/5
Defo use again!!
Really impressed. The whole team across branches are very good. Especially Raymond who has been our main contact. Well done for great service!
5/5
Good service
I have used WJMeade for around 4years to let my property. I opted for the the full package and to date not had an, emergency, problem to deal with. With a couple of the minor problems, they contacted me and I arranged to deal with the repairs. Their diligence with finding a decent tenant has payed off, as I’ve had no problems. Their 6 monthly report on the condition of the property, works like clockwork.
5/5
Excellent Service
The company has looked after my buy-to-let well and always acted very professionally
5/5
Excellent lettings agent
Excellent lettings agent. Great communication with us.Very proactive when it comes to marketing.
5/5
5 star property management
WJ Meade manage my rental property for me and I couldn’t ask for more. They are on the ball and very professional. They are honest and upfront and always keep you well informed. So great to have someone you can trust looking after your property.
5/5
Excellent team
Excellent team. All categories covered by very helpful, professional individuals
5/5
Always helpful and professional
Always helpful and professional, I would highly recommend.
5/5
Excellent managing agents
They are a professional agent who keep meticulous records. As a landlord they always account to me in good time and they will not spend monies without my prior authority. I would highly recommend them
5/5
I have been with WJ Meade as a landlord…
I have been with WJ Meade as a landlord for a few years now and cannot speak highly enough for the agent and in particular Billy. My primary point of contact is Billy Maddin who has been excellent, very professional and who has always gone out his way to immediately address any problems and concerns. Thank you gor all your help to date.Mr Bains
1/5
Disgusted with the customer service from w.j Meade, one person in particular Gareth. After viewing a property and becoming interested, I was waiting to hear back after from him, when I finally did I was told she decided on someone else but wasn't set in stone as of yet and would keep me updated, to which I asked if he could help me with afew other properties I was interested in viewing etc, after texting, ringing and emailing (even the head office) I still haven't received a single update, text call or anything! It would have been nice to have at least one reply! Attached are the messages from our conversations - no updates and never told me I was unable to go for other properties!
Hi Lucy, These messages clearly show harassment from yourself to a member of our staff. You abused your position as a consumer as you knew the staff member outside of work and contacted him through private channels. This is inappropriate and must be deleted immediately. You should only be contacting the branch or a particular staff member through their work contact details. Email address or branch number. You are always free to write your views, but you are not entitled to share private messages you made to one of our staff members. I have reported this. W J Meade
1/5
Disappointing & uncommunicative.
My partner and I had originally put down an offer on a home through WJ Meade thinking that it would be smooth-ish sailing from there after a long winded process of finding the right property. We had our offer accepted on Thursday, conditional on completing before the end of December which we accepted and hurried to instruct our solicitor and broker. Come Monday, we spoke to Mike Maddin, the Managing Director, who then told us that another offer had been accepted on the house, thereby gazumping us. We were incredibly frustrated and disapointed by this as we were not given any opportunity to counter offer, or told about this until Monday afternoon when all this had been occuring on Friday and over the weekend. We were appalled by the lack of professionalism and integrity on their part. I would never use or recommend WJ Meade again given the underhand nature of this, or lack of communication around possibility of counteroffering.
1/5
I was very happy with Wj Meade at first everything sounded like it was going smoothly. I wanted to rent a property that I put a holding fee down for I also then provided two separate guarantors but one of my guarantors were not accepted. So I then provided another guarantor but due to the amount of information that they have asked for my second guarantor did not want to proceed. Home let the Referencing department asked many questions that my guarantor was not asked whilst buying a mortgage house. So the landlord then made an offer of paying two months rent and one month rent deposit which we accepted. We then spoke to Wj Meade and they said the landlord doesn’t accept and they cannot help us further. Our £270 holding fee is gone for waste even though numerous of times we have put so much effort in to get this property and they didn’t want to understand or help us. Such a bad service never have seen an agency with this much hassle. I have so many people who have bought mortgage houses and never have they struggled this much with their paper work.
1/5
Possibly the worst agent in London
Possibly the worst agent in London. After an initial meeting and reassurance that they could sell my Mile End property, 3 months later with only 3 viewings we signed with another agent who offered 6 viewings and sold within 3 weeks. Meades conduct, complete lack of communication and inability to give any guidance or answer any questions throughout this process was shockingly unprofessional...verging on contempt. They ignored any request for guidance, We had to instruct them to make changes and once we took on another agent we heard nothing for the last last month. Even if we had sold we would have taken them to the Ombudsman. Awful company and management.
1/5
Very poor service
Very poor service. Never get back to you with updates. Can never get hold of them. Lost out on buying 2 homes because of their incompetence and had to do the viewings for my own property. Don't know what I was paying them for.
1/5
There communication skills are non…
There communication skills are non existent, had to push them for an answer constantly..especially Adam in particular, no proactivity in informing you of any updates and doesn't get back to you at all. save yourself time and go somewhere else.
1/5
Awful, do yourselves a favour instruct another Estaes agents to sell your homes your possibly losing thousands of pounds, so I viewed a maisonette put an offer in and had a missed call the day after. But no voicemail that very evening I went back on Rightmove to see the property was sold subject to contract. When I managed to speak to someone I was told the vendor had received the asking price. (Well was the vendor not interested in selling over the asking price).... old habits seem to die hard with this company I purchased a property with them some 6 years ago and I remember struggling to get my offer put forward so I ended up driving to the vendors home and agreed a price with him there and then
1/5
Awful
Awful, do yourselves a favour instruct another Estaes agents to sell your homes your possibly losing thousands of pounds, so I viewed a maisonette put an offer in and had a missed call the day after. But no voicemail that very evening I went back on Rightmove to see the property was sold subject to contract. When I managed to speak to someone I was told the vendor had received the asking price. (Well was the vendor not interested in selling over the asking price).... old habits seem to die hard with this company I purchased a property with them some 6 years ago and I remember struggling to get my offer put forward so I ended up driving to the vendors home and agreed a price with him there and then
4/5
Rating only, no written review.
5/5
Look no further, very professional staff.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 624 reviews rated 4.8 out of 5, followed by Enfield with 587.
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