1/5
Property management team sucks. No proactive updates and don’t bother to fix anything. Too many issues
Agent replied · 11 October 2026
We are sorry to hear your experienced .. we will take this to imporve our service

Trusted Agent profile
★★★★★
318 reviews across 2 offices and 3 platforms
Vanquish Real Estate has two offices, in Greenwich and Tower Hamlets. Together they have 318 reviews on three platforms, rated 4.8 out of 5 overall.
283
Reviews on Google
All 2 offices
11
Reviews on Facebook
Business-wide
24
Reviews on Trustpilot
Business-wide
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Vanquish Real Estate's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Vanquish Real Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Property management team sucks. No proactive updates and don’t bother to fix anything. Too many issues
We are sorry to hear your experienced .. we will take this to imporve our service
5/5
If you are looking for a top estate agents in London vanquish are the best in the business. Staff are very knowledgeable of market and very professional to deal with. They currently manage few of my properties and have been excellent to deal. Amy has been a star and is a real gem to the company. Highly recommended!!
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Dan and his team was fantastic from beginning to end. Friendly, professional, and genuinely helpful throughout the process. He kept me updated at every stage and went above and beyond to make things easy. Thanks again Dan, highly recommend Vanquish Estate Agents
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5/5
I have been recommended Vanquish Real Estate by a friend to find a property to rent and have been very happy with their support throughout my flat search journey. Agne has helped me greatly through the whole process, understanding exactly what I was looking for, providing videos and descriptions of properties and arranging viewings. She made sure to always be available to answer my questions regarding the offer and references. The viewing I went to was held by Daniel, who did an amazing job showing me around and was very knowledgeable when answering my questions. Overall I am very impressed by the helpfulness, friendliness and speed of the staff at this agency. I will definitely be recommending Vanquish!
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Excellent letting experience with Max
Our most interaction with Vanquish has been through Max so far and he has been extremely proactive right from the start. He sent us videos of available properties for our reference, accommodated viewings on the same day with only a few hours of notice and very patiently gave us a thorough tour of the building and area during the viewing. Even after our offer was accepted and processed, Max was always responsive and around to help us with all the questions that we had. He kept us in loop at every step throughout the process and helped us with all the information needed to make the move as easy for as possible.
Thank you for your feedback! We are delighted to learn that your experience with our team met your expectations. Delivering a professional, efficient, and seamless service is central to our approach, and it is very rewarding to receive such positive recognition. We look forward to assisting you again in the future.
5/5
Efficient, responsive and helpful agent
Max, our lettings agent from Vanquish, was excellent from start to finish. He took the time to understand exactly what we were looking for and matched us with options that genuinely met our requirements. Throughout the process he was efficient, responsive, and consistently helpful, making what can often be a stressful experience feel straightforward. Highly recommend Max and the team at Vanquish.
Thank you for your feedback! We are delighted to learn that your experience with our team met your expectations. Delivering a professional, efficient, and seamless service is central to our approach, and it is very rewarding to receive such positive recognition. We look forward to assisting you again in the future.
1/5
They have been blowing up my phone multiple times every single day for the past month ever since I went to view one flat, when I told them that I found a flat and to stop calling me they blamed me for not letting them know. Highly unprofessional and aggressive, do not recommend
Thanks for your great feedback. Unforturnally this was a follow up call and we are sorry to have disturbed you
5/5
Great Services and Rental Process
Max was super helpful and gave me a great tour of the property. He made the entire process quick, easy and efficient, from putting in our offer to signing the tenancy agreement in basically a week. The most stress-free rental process I’ve ever been through. Very happy with the property and we are enjoying living here.
Thank you for your feedback! We are delighted to learn that your experience with our team met your expectations. Delivering a professional, efficient, and seamless service is central to our approach, and it is very rewarding to receive such positive recognition. We look forward to assisting you again in the future.
5/5
We had a great experience with Max
We had a great experience with Max throughout the whole renting process. Communication was clear, quick, and consistent, which made everything feel straightforward and stress-free. His attention to detail really stood out, and everything was handled professionally from start to finish. He was always responsive and helpful, making sure things ran smoothly at every stage. Would highly recommend Max.
Thank you for your feedback! We are delighted to learn that your experience with our team met your expectations. Delivering a professional, efficient, and seamless service is central to our approach, and it is very rewarding to receive such positive recognition. We look forward to assisting you again in the future.
5/5
I recently rented a flat through Vanquish Real Estate and had an excellent experience from start to finish. The entire process was smooth, transparent, and professionally handled. A special thank you to Maxwell Painter, who was incredibly helpful, responsive, and supportive throughout. He made the process straightforward, answered all my questions promptly, and ensured everything moved quickly without any stress. I genuinely felt well-informed and looked after at every stage.
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Max Painter from Vanquish was incredibly helpful throughout the process of moving into our new flat in Woolwich. Communication was excellent from start to finish, and everything was handled quickly and efficiently. He was supportive, attentive, and made sure we found exactly what we were looking for. Highly recommend!
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Best Agent on Site
We have been renting with Vanquish Real Estate since 2021 in the Royal Arsenal Development and have had an excellent experience throughout. During this time, my partner and I have moved between two flats with them, upgrading from a one bedroom to a two, and the process was always smooth and well managed. The properties have always been presented well and all maintenance issues were resolved quickly and effectively. The staff in both the lettings and property management teams have been amazing to deal with always professional, responsive and genuinely helpful at every stage. Any queries or issues were handled efficiently and we always felt supported as a tenant. We have now moved out as we bought our own home but wanted to express that we are very grateful for the consistently high level of service we have had over all the years and would highly recommend Vanquish Real Estate to anyone looking to rent with confidence. Best Wishes, Zina
Thank you for your feedback! We are delighted to learn that your experience with our team met your expectations. Delivering a professional, efficient, and seamless service is central to our approach, and it is very rewarding to receive such positive recognition. We look forward to assisting you again in the future.
5/5
Daniel Taylor from Vanquish was very professional and helpful during our property viewing. Although we didn’t end up finalising with them, he kept us updated, checked in regularly, and genuinely tried to help us find the right place. We really appreciated his professionalism, follow-ups, and willingness to make things work. Highly recommended for a smooth and respectful rental experience.
Thanks for your great feedback. It was a pleasure doing business with you
5/5
I would like to take the opportunity to thanks Max!!!, he had been really supportive and helpful.
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5/5
We have been renting with Vanquish Real Estate since 2021 in the Royal Arsenal Development and have had an excellent experience throughout. During this time, my partner and I have moved between two flats with them, upgrading from a one bedroom to a two, and the process was always smooth and well managed. The properties have always been presented well and all maintenance issues were resolved quickly and effectively. The staff in both the lettings and property management teams have been amazing to deal with always professional, responsive and genuinely helpful at every stage. Any queries or issues were handled efficiently and we always felt supported as a tenant. We have now moved out as we bought our own home but wanted to express that we are very grateful for the consistently high level of service we have had over all the years and would highly recommend Vanquish Real Estate to anyone looking to rent with confidence. Best Wishes, Delilah and Peter
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5/5
Outstanding service from Vanquish Real Estate We sold our flat in West Carriage House, Woolwich Arsenal with Vanquish and couldn’t be happier with the service. We initially worked with Eleonora, who was brilliant at getting the sale agreed quickly. Karim then guided us through to completion and was exceptional, professional, calm, and always on the front foot. He helped keep the sale on track through a long and sometimes frustrating legal process, made more difficult by delays on our side with unresponsive solicitors. Karim was always available, always helpful, and a real credit to the agency. We’re grateful to both, highly recommended!
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1/5
Deeply disappointing service. I would strongly advise avoiding this rental agency. Our interactions with Vanquish were initially very friendly, but once we raised issues about cleaning and repairs in the apartment, emails went unanswered and the tone shifted noticeably. Unlike other London agencies we’ve used before (such as JLL), Vanquish relies on its own in-house property inspectors rather than independent third-party contractors, leading to non-objective outcomes. After submitting this review, we received calls and emails from Vanquish asking us to remove the review rather than focusing on resolving the underlying issues. I appreciate that our experience does not reflect the many five-star reviews on Google, but after experiencing the follow-up pressure to withdraw our feedback, it comes as a no surprise. If you value your time, I would recommend choosing a more reputable rental agency.
5/5
We have rented with Vanquish for the past 3.5 years, and the team has been consistently friendly and helpful from the very beginning. At the end of our tenancy we faced some challenges with the contractor we had hired for the final clean. Although the process was far from ideal, Nelly and her team worked tirelessly to help manage the situation as best they could. Nelly went above and beyond throughout the transition, and it has been a genuine pleasure working with her. A big thank you for all the help Nelly - really appreciate it.
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5/5
I’ve been living as a tenant in properties managed by Vanquish for 4+ years and I am very happy with the way they have handled every occurrence along the way. A special shout out goes to Nelly Prudente who has far exceeded her call of duty, stepping in a very nasty dispute with a cleaning agency we had hired for our end of tenancy cleaning. Would definitely recommend.
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Andreas has been excellent to deal with. He’s always responsive, professional, and quick to resolve any issues that come up. Communication is clear and reliable, and he makes the whole process stress-free.
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5/5
I started with Vanquish quite a few years ago and have been happy with them since the first day. My agent Andreas was exceptional in every way, from finding the right tenants to agreeing on the perfect rent. The process throughout the years has not changed. Many other agencies become complacent if you remain with them for a long period of time. However, Vanquish have proven otherwise. They offer a very good service all round and Andreas is always available the instant you need some advice. Thank you to Vanquish.
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5/5
We've been renting through Vanquish for the past four years. Since the viewing, the team have been really efficient and communicative. Especially when it came to tricky negotiations and renewals, Andreas has always been helpful in resolving any matters in. Super nice chap and was very efficient at getting it all resolved smoothly. Would happily have no hesitations in recommending Vanquish. London rental market is incredibly transactional, but these guys have been really relationship driven right from the get go. Thank you!
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5/5
Since moving across to Vanquish, Andreas and his team have impressed us with their exceptional customer service. Apart from looking after the owner’s requirements, Vanquish also makes sure that tenants enjoy quick response and resolution to any query. Certainly this is will ensure their ongoing success!
Thanks for your great feedback. It was a pleasure doing business with you
5/5
Over the past four years, I’ve been supported by Vanquish in navigating the apartment search, but what really made the difference was Agne. She went above and beyond to help me secure a place in my favorite location and was always there to answer my questions and guide me through the process. I’m truly grateful for her support.
Thanks for your great feedback. It was a pleasure doing business with you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Greenwich has the most, with 238 reviews rated 4.8 out of 5, followed by Tower Hamlets with 110.
The two Vanquish Real Estate offices, by town:
Yes. In The Trusted Agent 2026 awards: Vanquish Real Estate, Greenwich won Gold.
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