5/5
GoogleTop quality service; amazing pictures taken of my property along with a great description on the Rightmove listing and it was sold in under a week for the amount I wanted. Fully recommended!
Trusted Agent profile
Up Estates estate agents in Coventry and Nuneaton
★★★★★
341 reviews across 2 offices and 2 platforms
Up Estates has two offices, in Coventry and Nuneaton. Together they have 341 reviews on two platforms, rated 4.5 out of 5 overall.
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Our offices
Up Estates's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 333 reviews on Google only. Show every review
Google1/5
GoogleMy father made an offer on a property that they were selling which was accepted. A couple of days after he went into their offices to hand in his identification and a day after he recieved a call to say that he had been outbidded and that he would need to offer an higher amount than the one that had already been accepted.
5/5
GoogleVery happy with service, fee very reasonable, communication good and friendly staff. Seemed to know what was going on who ever you spoke to. Chased and reported promptly. Fast turn around in relation to viewings and getting info online Definitely one of the better agents, I would recommend.
5/5
GoogleSold our house through up estates and could not be happier with the whole service they provided from start to finish. They kept us updated on the progression of the sale. We nearly lost the sale 1 week before completion due to a house further down the chain falling through but Upestates sorted all of the headache out in a swift and professional way and we still moved on our first proposed completion day! Would definitely use them again.
4/5
GoogleI had a really good experience with Up Estates who sold my house in the Hinckley area. I found them to be responsive and helpful, with Chris offering me advice on all matters regarding my sale and purchase. The proprty portal stuff was useful and enabled me to track viewings and offers. Up Estates prove that the old estate agent pricing model of percentages is no longer viable. Up Estates were under half the price of other local agents, which shows how much money these other agents have been making out of people for years and years. I would recommend Up Estates and I would definitely use them again although I'm not planning to move any time soon ;)
5/5
GoogleChose UP based on others reviews and we weren't disappointed. From start to finish they have been professional in all regards. Don't be put off by the fact they are a fixed price agent - they don't do anything different to any other agent - In fact, from our previous experience of agents, they do a lot more and do it better. Had great advice on pricing , great contact with the office team, website comms are great and it's really good to have updates and viewing feedback all in one place. The final sale end of things and managing solicitors in the chain was also managed and communicated really well. Great all round at a great price.
5/5
GoogleRating only, no written review.
5/5
GoogleVery friendly and professional service.
5/5
GoogleAmazing service, friendly and knowledgable. Sorted my mortgage right out for me too.
1/5
GoogleWorst service ever. Avoid at all. They just waste your time. Every time you call , they will tell you the different story. Lack of knowledge. So please avoid and don't waste your time.
Agent replied · 13 June 2024
Thank you for taking the time to post your review, we always welcome feedback from genuine customers. However, I cannot find you on our buyer or seller list please call or email chrism@upestates.co.uk and I will happily discuss this with you further.
3/5
GoogleSome bits were good and some bits could definitely be improved!! Customer Service / Communication could benefit from a little bit of attention.
5/5
GoogleAmazing Service. I could not have asked for a more personal and still professional group of people to help us with such a stressful situation. Would highly recommend to anyone and it’s well worth paying up front as well. Best Estate Agency I’ve ever come across.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleA brilliant experience with Chris and Simon everytime we have used them and will use again very soon no doubt!
5/5
GoogleI would HIGHLY recommend up estates, from the start of the process right through to the end we received a professional and efficient service. They seem to really understand modern day house selling. Plus they are excellent value for money. They sold our house within 3 days at full asking price. We could not be happier.
5/5
GoogleRating only, no written review.
1/5
GoogleImportant information regarding the construction of the house not disclosed, we lost £1600.00 dealing with Up Estates - never, ever again!!
Agent replied · 13 June 2024
This was not the case, this was disclosed to you before the offer was accepted and throughout the process as the property was of steel frame construction and there are only a handful of lenders that would look to take a mortgage on a property of this construction type. Your mortgage offer had come in and you had signed the contract in readiness for completion but then decided to no longer proceed with the purchase of the property. We are sorry that you felt this way but ultimately it was your decision to withdraw from the purchase so close to completion.
5/5
GoogleDynamic, professional and focused estate agents. They work hard to present properties to their best and to support your own search for your dream home. I have bought and sold with them - really impressed - great team. Highly recommended. Read their reviews for yourself.
5/5
GoogleWe had a fantastic experience selling our house through Up Estates. It was straight-forward, cheap, hassle free and we felt communicated to at all stage in the process. They are clearly a well-run, professional outfit with a customer-centred approach. I highly recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Up Estates
Which Up Estates office has the most reviews?
Coventry has the most, with 303 reviews rated 4.5 out of 5, followed by Nuneaton with 46.
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