1/5
GoogleRating only, no written review.
Trusted Agent profile
Select Property Management Ltd letting agents in Stourbridge and Kingswinford
★★★★★
115 reviews across 2 offices and 2 platforms
Select Property Management Ltd has two offices, in Stourbridge and Kingswinford. Together they have 115 reviews on two platforms, rated 2.9 out of 5 overall.
114
Reviews on Google
All 2 offices
1
Reviews on Yell
All 2 offices
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Our offices
Select Property Management Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Select Property Management Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHaving read other reviews, I have to disagree with any negative comments, Select Property Management are the most professional, considerate management company you could hope to deal with, they make sure all repairs are carried out quickly, keep properties safe and legal, and report all issues to the landlords, if the landlord refuses to have something done, that isn't the fault of Select as they push to get work done and genuinely have the best interests of the tenants at heart. All legal and safety work is carried out regardless and I would recommend Select to any landlord and any current or prospective tenant, they score 110% in my book having used them for many many years, keep up the good work Team Select!
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleThey do not do any repairs. When you get onto them they bodge the job as its cheap. Mould in my daughters bedroom they do not want to know only when they increasing the rent. They take too long to bodge jobs. Hate renting off them they are stuck up and money grabbing people and rip you off with your deposit. Would not recommend to rent or buy. Would move out but council are useless in offers on housing. Would give them no stars.
4/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleExcellent place to sort out problems
1/5
GoogleNot helpul and bad attitude
5/5
GoogleSupportive staff would highly recommend.
5/5
GoogleTrying to get gas from other suppliers none available rang this dealer plenty in stock.
2/5
GoogleI have very mixed feelings about this company, but I’ll try to make potential renters as aware of their business practices, including the positives and negatives, as fairly as possible. I’ll start with positives as their aren’t many; the holding fees are a good idea (they can be a huge negative too but we’ll get into that). If you see a property you adore and want to get your foot in before anyone else after viewing it, you can pay to make sure your application is prioritised. When I first rented with Select, I was desperately in need of housing, and so I placed the deposit as soon as possible to ensure I had somewhere to live temporarily. Another positive is how cheap the rent is; if you were like me and looking for cheap, quick, temporary housing then Select is the company for you. They offer very cheap apartments (I’m talking £470 for a flat in Dudley town centre, or £700 for a 3 bed, 2 bath house also in Dudley town centre) in convenient locations, and will probably have a house/flat to suit your needs. Now comes the negatives. Ironically first is the holding deposits. Not the concept itself, as many letting agencies allow you to pay a fee for prioritised applications, but the shady practice behind it. If you pay the deposit, and the landlord doesn’t like your application, YOU DO NOT GET IT REFUNDED. This is disgusting, and laughs in the face of the word “deposit” entirely. In addition, if you’re not lucky enough to get the first viewing in, you’re basically guaranteed to not get the rental as someone else would be accepted. Next negative is the other questionable business dealings. For example, my partner and I noticed some mould growing on the walls of our bedroom wall, we call AND email select in November about it, and when the end of January comes we still haven’t heard a response regarding it. This is horrendous as it is a serious health and safety concern, and even considered suing for renters neglect. The mould was due to a lack of insulation, which they also never fixed despite our complaints, as well as none of the heaters in the flat working besides the bathroom heater. Also, small petty complaint, but they only gave us one set of keys for the flat despite both our names being on the contact, as if we would both arrive from home at the same time, and neither of us had overlapping plans. They make false promises, saying during the viewing that they would fix our ugly kitchen which they never did, the person who gave us a tour and inspected the property only wrote one damage down despite there being dents in the wall, chunks missing off the corners of counters etc, so I have a very strong feeling we won’t be getting our security deposit back despite the fact that we have made 0 damages to the property whilst here. To conclude; if you’re strapped for cash and desperately need somewhere to live in the next week, select is your best bet. If you have more sense than to sign up for a six month headache with correspondence never coming back, constant cleaning and freezing temperatures due to insulation missing, and want to pay a bit extra to be sure that your landlords care, choose a different, more professional company.
5/5
GoogleThank you so much for everything! From initial enquiry all the way through the LONG and winding road to completion Katrina and her team were amazing! Going above and beyond to push the sellers as required and making sure everything was done to make Completion day as smooth as possible!! I can not rate the whole team high enough!!
1/5
GoogleIf I could give them 0 stars I would, but to be honest I think even giving them no stars would be giving them too much. They wanted over £60 for garden maintenance when we had strimmed and mowed the lawn 2 days before handing the keys back to them on a rental property. We didn’t take photos as we thought we could trust them. Obviously not as we were slapped in the face with a £60 for something that was done. However, when we moved in a bush was completely overgrown on half the garden and one of the fence panels was just leaning up against the fence (which we do have photo evidence of). So they can let us move into that but we have to pay for them to get somebody in to cut the grass that we had cut 2 days prior? Absolutely awful service, hidden charges and Katrina was extremely unhelpful when it came to disputing our claim for the garden and was told that “Steve” wouldn’t budge and we HAD to pay over £60 to get the garden grass cut (extortionate anyway, most gardeners would charge around £15 which we may have accepted and paid). There was nothing in our contract stating that we would have to pay if the garden wasn’t mowed (and it was, my mom spent 4 hours cleaning the house and sorting out the garden). They would drag their heels sending anybody out for anything. The windows needed replacing as the main bedroom kept becoming mouldy and I had to live in this condition whilst pregnant and then when my newborn was born.
1/5
GoogleAbsolutely awful experience from start to finish!! Not only with these but the landlord too! The language and the way they speak to you is absolutely appalling! Katrina Orchard to be precise, she was our agent and absolutely disgusting with how we was treated. No care, no manners at all! Disgusting. Will never use again and will advise anyone and everyone against using them. Said they’re taking £366 out of our deposit for a ‘touch up’ of paint!!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleWORST AGENCY EVER!!! They don’t care about tenants, they don’t inspect property when problems appear. …
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleVery unprofessional service. Unless you are the very first person that morning to view a property, you will not have a chance to apply. Unfair application process. Rude and disrespectful staff. I would never ever use these again and will warn others away too. I can understand why it is rated 2/5 stars on Google. I’d give 0 stars if I could.
5/5
GoogleSold my property with select and what can I say they were fantastic, these guys worked above and beyond as far as I am concerned to get the completion done as soon as possible having to deal with other estate agents and solicitors who were utterly shocking, nothing was to much, working out of hours to speak to relative people regarding sale and keeping me up to speed with everything! Thank you again
5/5
GoogleRating only, no written review.
1/5
GoogleGood customer services skills..
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Select Property Management Ltd
Which Select Property Management Ltd office has the most reviews?
Stourbridge has the most, with 85 reviews rated 3.2 out of 5, followed by Kingswinford with 31.
Where are the Select Property Management Ltd offices?
The two Select Property Management Ltd offices, by town:
- Kingswinford: 60a Manor Park, Kingswinford, DY6 8AG
- Stourbridge: Select House, High Street, Amblecote, Stourbridge, DY8 4DA
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