Select Property Management Ltd Kingswinford reviews

★★★★★ 1/5

Google

A few years ago, when my partner and I were looking to rent a property, I had an experience with this company that has stayed with me ever since. During the process, a woman named Gina was holding my passport and asked me whether I was a British citizen after I had simply asked for clarification about something. What made this particularly upsetting was that my partner, who was with me at the time, was not asked the same question. He is white, and I was left feeling singled out, belittled, and judged. When I later raised this concern, I was told this was part of a right to rent check. However, that explanation did not address why I was the only one asked in that way. Right to rent checks should be applied fairly and consistently, and this interaction did not feel fair or professional to me. Years later, I still remember how uncomfortable and diminished that experience made me feel. I am sharing this because I think people deserve to know how they may be treated, especially if they are from an ethnic minority background. I hope the company reflects on how these checks are carried out and ensures that no one else is made to feel this way.

Shade · 11 April 2026

★★★★★ 1/5

Google

disgusting despicable agent/s who disregard tenants, and all they need is money to do their houses up! situation occurred and will keep google and everybody informed till forever! They have no empathy, especially Gina, Katrina, and Steve, the co owner bless him. Maybe when he sees this message, he will kindly message me about disposing of my belongings without my knowledge My child's sentimental personal things. I had to flee the property due to safety concerns for my child, and they never once asked about what was happening and how things are. Very rude staff, especially the accounts and GINA, just put a voice on to interpret other people. When rent is due, they ring 100 x a day, but when help is needed, they disregard it. The only person that works for them is Richard from rvp maintenance who does home maintenance who forever was helpful and is a wonderful person who is and was.always willing to help. He was the only person who actually gave care and told me to take care and hope it gets better. Very nice gentleman indeed.>>>>> AVOID<<<<< this company at all costs..7 years renting with them, and all they gave me at end was sadness. Disgusting despicable unprofessionally trained staff and are very unprofessional on all terms.Gina needs to be sacked immediately, and oh yeah, janine thought I would forget her!! she is cunning and very unprofessional and just likes to put exclamation marks at every word!! we hear you, janine, and I hope the company is liquidised as I have had no support. God help you all

Renu · 19 May 2024

★★★★★ 5/5

Google

I have used Select Property Management for over twenty years for both lettings and property sales. They have always been professional and courteous and dealt with any issues in a timely manner. It is never easy dealing with the needs of both a tenant and a landlord but Select strike a good balance between both and operate in a fair and understanding way and represent the interests of all parties to reach an amicable solution to any problem. Select are a good agency, fair, professional and helpful and I have no hesitation in recommending them to anyone whether you are a tenant, landlord, property buyer or seller.

Max · 23 July 2024

★★★★★ 1/5

Google

Select property management are only interested in the money side of businesse, my property backs on to a rented property which select are the agent. The problem we have are over grown connifer trees they block out the sun from ower back garden and are preventing me from growing anything in that area. The managing director came round to look at the situation and said consider trees can get out of hand, but he had to be careful as the client paid his wages . The date the MD came to see us was 26-09-23 we waited for a response nothing so I rang today 1 November to be told nothing will be done . in my opinion he(md) had no intention of sorting out this problem ,not a good company for communicating or looking after the neighbouring community. We even had to pay for a new fence which was 20+years old rotten & falling down because the home owners wouldn't replace it even the fence company said it wasn't ower responsibility again with this situation select didn't return calls total wast of space , they only respond if they are receiving MONEY. I only gave a 1 star rating as o wasn't available. After reading all the other reviews I completely agree with all the comments on how rude the staff are .

June · 19 May 2024

★★★★★ 5/5

Google

Having read other reviews, I have to disagree with any negative comments, Select Property Management are the most professional, considerate management company you could hope to deal with, they make sure all repairs are carried out quickly, keep properties safe and legal, and report all issues to the landlords, if the landlord refuses to have something done, that isn't the fault of Select as they push to get work done and genuinely have the best interests of the tenants at heart. All legal and safety work is carried out regardless and I would recommend Select to any landlord and any current or prospective tenant, they score 110% in my book having used them for many many years, keep up the good work Team Select!

Steve · 20 May 2023

★★★★★ 1/5

Google

Reading through some of the reviews all sound similar to my experience... on moving out of the property they were trying to charge us for "removal of furniture" ... the sofa was in the house when we moved in... we were also charged for up-keep of the garden ... it was December when we moved in and when we moved out a year later .. Some of the individuals we dealt with seemed nice but I hope covid sees the end to this company

Ahira · 10 June 2021

★★★★★ 1/5

Google

These are the worst property management company I have ever used. They are dishonest and disrespectful. Do not use them if you want a decent letting Company

Karen · 15 March 2025

★★★★★ 1/5

Google

Worse than one star, do not use and waste your time and money on these agents. We used them for our rental property, our house was wrecked by the awful tenants, we couldn't get our deposit back even though they caused £1,000s of damage to our house. They marketed our house without our permission even after we had severed our contract with them. It was extremely difficult to get our keys back. To not use this company.

Lisa · 11 June 2019

★★★★★ 1/5

Google

INCOMPETENT either side as a Tennant or as them managing YOUR property stay well clear ,

Elaine · 20 December 2024

★★★★★ 1/5

Google

Disgusting people who make money off vulnerable adults. Deposits are never paid back regardless and I'm sure one day very soon it will all catch up with them. AVOID AVOID AVOID AVOID. Oh and lies on top of lies. I cant wait for the day to come when these guys are prosecuted . It's just a matter of time.

Gemma · 16 April 2021

★★★★★ 1/5

Google

I have never come across a company with staff as idol and these. I have lived in my property for nearly 6 months. When I came to move in to the flat the “man” who showed me around only cared that he had the money in his pocket, as soon as …

Kyle · 16 April 2021

★★★★★ 1/5

Google

Reading through some of the reviews all sound similar to my experience... on moving out of the property they were trying to charge us for "removal of furniture" ... the sofa was in the house when we moved in... we were also charged for …

Ahira · 16 April 2021

★★★★★ 1/5

Google

Absolutely disgusting customer service by a lady called Gina avoid her if possible we have had 3 dates to move in to a property and still nothing and not letting us know till 2 days before, we have had to cancel stuff being delivered lost a … More

Adam · 12 January 2019

★★★★★ 1/5

Google

Awful service with regards to sales as well. Can never get to speak to anyone with regards to updates - always "in a meeting" or "day off".

Tracey · 16 April 2021

★★★★★ 5/5

Google

Amazing supportive staff, committed to their tennents. I have rented 3 houses via Select and they have all be well maintained and repairs done quickly. Highly recommend them to anyone going into private letting.

Claire · 11 June 2017

★★★★★ 1/5

Google

WORST AGENCY EVER!!! They don’t care about tenants, they don’t inspect property when problems appear. …

Loghan · 16 April 2022

★★★★★ 5/5

Google

I’ve got a house off these agents. Brilliant and very fast agents. I recommend you sell/rent your house on select property

Cornwall · 16 April 2020

★★★★★ 1/5

Google

Used these a few years ago gave me deposit back in a cheque which bounced then kept my deposit ,never got it back.

Fran · 11 June 2017

★★★★★ 1/5

Google

Disgusting incompassionate people, they have no consideration for tennants just one sided customer service in favour of the landlords.

Kerry · 11 June 2019

★★★★★ 1/5

Google

Avoid avoid avoid rude to customers never call back

Claire · 11 June 2019

★★★★★ 1/5

Google

We had shocking and rude service from these.......avoid

Mathew · 11 June 2017

★★★★★ 1/5

Google

Rating only, no written review.

Melanie · 22 August 2024

★★★★★ 1/5

Google

Rating only, no written review.

L · 23 June 2024

★★★★★ 1/5

Google

Rating only, no written review.

Sam · 20 May 2023