Trusted Agent profile

RW Invest estate agents in Liverpool, Salford and London

4.7

★★★★★ Excellent

2,265 reviews across 3 offices and 2 platforms

RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,265 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,105

Reviews on Google

All 3 offices

Trustpilot logo

1,160

Reviews on Trustpilot

Business-wide

Our offices

RW Invest's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,104 reviews on Google only. Show every review

5/5

Google

Very professional and thorough tour of the new property, ensuring safety and allowing sufficient time for discussion and questions.

Teatea · 12 April 2025 · RW Invest Salford

Agent replied · 25 August 2025

Thank you for your kind words! We're glad to hear you appreciated the thoroughness and professionalism during the tour. Providing a safe and informative experience is always our priority.

5/5

Google

I had a great experience with Hannah, the viewing coordinator in Liverpool, professional, friendly, and incredibly helpful throughout the process. Hannah made scheduling and attending the viewing easy and stress-free. I really appreciated their clear communication and local knowledge!

Lana · 10 April 2025 · RW Invest Liverpool

5/5

Google

Bought a 2-bedroom flat off plan with these guys and service is A *. Would recommend to anyone

Robert · 25 March 2025 · RW Invest Salford

Agent replied · 16 April 2026

Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with us and are enjoying your new flat.

4/5

Google

It's a building that has featured in some films. There are offices for various firms. Also, some places to eat or grab a coffee or drink in the evening. Follow here and the IG link in profile for more travel and food and drink tips, ideas and reviews!

J · 20 March 2025 · RW Invest London

5/5

Google

Rating only, no written review.

Imdat · 15 March 2025 · RW Invest London

4/5

Google

Rating only, no written review.

Corneliu · 26 February 2025 · RW Invest London

5/5

Google

Keyzotrick office

Er · 14 January 2025 · RW Invest London

5/5

Google

Rating only, no written review.

Thamer · 27 December 2024 · RW Invest Liverpool

Agent replied · 10 January 2025

Thank you very much for your feedback, Thamer!

5/5

Google

RW was very helpful and I could buy a flat quickly and easily.

Adam · 20 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Thank you for your feedback, Adam. We appreciate it!

5/5

Google

Super responsive, informative and overall smooth. The legal part took some time, but as expected

Alexander · 18 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Thank you for sharing your experience with us! We’re glad to hear that you found our service to be responsive and informative. We understand that the legal process can take some time, and we appreciate your patience. If you have any further questions or need assistance, feel free to reach out.

4/5

Google

Adam, the client care executive, provided excellent service. He cleared our doubts and ensured matters progressed swiftly to the next stage. Thank you, Adam, for your support.

GaNesh · 18 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Thank you for sharing your positive experience with Adam. We're delighted to hear he could help you so effectively. Your feedback motivates us to maintain our high standards of service.

5/5

Google

I have recently invested in property with RW-Invest at Embankment Exchange. Adam Burns provided me with outstanding support and guidance with solicitor activities, filling in and filing legal documents in order to exchange contracts for the properties. He was always available to answer my messages and emails promptly. His responses and replies were provided in a very timely manner. I’m very happy with the service given by Adam Burns. I found the interactions we had were dealt with efficiently and friendly.

Nithi · 18 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Thank you for your kind words and for acknowledging Adam's efforts. We're thrilled to hear he made a positive impact on your experience. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service. If you have any more questions or need assistance in the future, feel free to reach out.

5/5

Google

I had the pleasure of working with RW Invest and couldn’t be happier with the experience. From start to finish, they demonstrated incredible efficiency, ensuring every detail was handled promptly and professionally. What truly stood out, however, was their integrity throughout the process. They went above and beyond to provide clear, honest advice and always made me feel supported. I would in particular wish to commend Daniel in client relations and Adam in client care. If you're looking for a company who combines expertise with a warm, trustworthy approach, I highly recommend RW Invest. Thank you for making what could have been a stressful process so seamless and positive!

Shelaine · 16 December 2024 · RW Invest Salford

Agent replied · 23 December 2024

HI Shelaine, Thank you for sharing your fantastic experience with us! We're thrilled to hear that Daniel and Adam contributed significantly to your positive journey with RW Invest. Your kind words about our team's integrity and support mean a lot to us. It’s great to know we helped make your process seamless and stress-free. If you have any future inquiries or need assistance, feel free to reach out.

5/5

Google

Have worked with RW Invest across 3 purchases in last 12 months, great people to work with, Adam is our point of contact and is on the case co-ordinating amongst the various parties

Asghar · 11 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Hi Asghar, Thank you for choosing to work with us on multiple purchases. We're thrilled to hear you've had a positive experience with Adam and our team. If there's anything else you need or any way we can assist further, please let us know.

5/5

Google

Smooth, Fast, Responsive & Effective.

Chukwuka · 9 December 2024 · RW Invest Salford

Agent replied · 23 December 2024

Thank you Chukwuka, We're thrilled to hear you found our service smooth, fast, and responsive! Your feedback is invaluable to us, and we strive to maintain this level of service for all our users. Thank you for sharing your experience!

1/5

Google

Please please please do not fall for this like we did! The hole thing from start to finish is a scam! We are currently taking legal action against this awful company that I don’t no for the life of me how they are allowed to get away with what they are doing! These reviews they have on there are not genuine and this company is not looking out for you as the customer. We bought what was sold to us as a “penthouse” with a Juliette balcony. Put all of our savings into it with the promise of great returns and easy to rent investment. None of this happened! What happened was it was delayed by two years! Then out of nowhere told you have ten days to complete as in get mortgage in place Or will lose everything we had put into it (£60000) plus the apartment! Then when finally did complete have no Julitette balcony which was sold to as as the unique selling point then when raised the matter they told me Juliette balcony costs £15000 but they would give us £500 to shut us up 😂 if you are looking to invest please do not use this company I will not rest until justice is served

Andrew · 9 December 2024 · RW Invest Salford

Agent replied · 23 December 2024

Dear Andrew, Thank you for your feedback, however we must stress under no uncertain terms that the contents of your review are not only untrue, but also highly defamatory. Firstly, all reviews left on our platform, both positive and negative, are genuine reviews left by investors reflecting on the experience that they have had with our company. The property you have purchased has been delivered to you as per the signed lease plans in your contract particulars, which you have signed and accepted as being correct as per the agreed plans and specification. Following this you raised several issues with our post-exchange team directly and our team has been actively working with you since this happened in order to come to a resolution as a gesture of goodwill in respect of your complaint. It is also untrue that you were recently ‘provided with a cost quote of £15,000 for a balcony’ No quotes or discussions of this nature have been provided as it is not in our remit to do so. We are aware that you are already in communication with our post-sales department regarding the issues you have raised and would urge you to continue to communicate with them regarding the matter should you wish to discussfurther. RWinvest.

4/5

Google

Both Adam and Andrew were helpful in every stage of my purchase.

Vijya · 6 December 2024 · RW Invest Liverpool

Agent replied · 25 December 2024

Hi Vijay, Thank you for sharing your experience with Adam and Andrew! We're thrilled to hear that they were able to assist you throughout your purchase. If you have any further feedback or need assistance, feel free to reach out.

5/5

Google

Adam is very efficient and provides great support throughout the process. He was always available to attend to queries even on weekends. His support made the exchange process seamless.

Itoro · 2 December 2024 · RW Invest Salford

Agent replied · 23 December 2024

Hi Itoro, Thank you for sharing your positive experience! We're thrilled to hear that Adam was able to make your exchange process seamless and provided support throughout. We strive for efficient service and appreciate your feedback.

5/5

Google

"I am very satisfied with RWInvest and that is certainly thanks to Adam Burns. He is very transparent and helped me enormously through the process. Thanks to him the process went very smoothly.

Rishi · 2 December 2024 · RW Invest Liverpool

Agent replied · 9 December 2024

Hi Rishi, Thank you for sharing your positive experience! We're delighted to hear that Adam provided you with transparent and helpful support throughout the process. Your satisfaction means a lot to us, and we're glad everything went smoothly.

1/5

Google

We purchased a property through these guys back in 2019. Today, 5 years later, we are struggling to sell the property for even half the price we paid. We also had 5 years of issues with them and with the developers. They are very good at selling and will provide you with compelling arguments for any concerns you might have. However, the prices of the properties they offer are incredibly inflated. If you are talking to them and considering your options, I recommend avoiding this and buying directly from the market. Simply go on Zoopla and Rightmove. You might even see the EXACT same properties they are selling but for a fraction of the price.

Kareem · 2 December 2024 · RW Invest Liverpool

Agent replied · 9 December 2024

Dear Kareem, We appreciate your frustration but it is important to note that the property you purchased was a purpose built student accommodation purchased prior to the global Covid-19 Pandemic. As you may recall, the pandemic impacted on every business sector across the UK but in particular the impact on the student rental market was particularly severe and long lasting in respect of properties built before the pandemic. During the pandemic many students had to vacate properties and return home to study. This in turn had an unprecedented impact on the student rental market. Further to this, further unforeseen economic factors such as rising national minimum wages, the cost of living and energy crisis felt across the UK have all seen increases to basic service costs, as well as energy costs, which although could not have been foreseen, have contributed to increased service charge budgets across the industry as a whole. This in turn will naturally have an impact as outlined in your feedback however we expect that that given time, rental values will continue to rise, which in turn will offset increased service costs, and lead to a positive impact on property values. We have tried to reach out to you following your feedback, but were unable to make contact. We are always available to assist where possible and if you would like to discuss the matter further we would urge you to contact our Post-Exchange department at your earliest convenience. RWinvest.

5/5

Google

I have recently invested in property with RW-Invest. Chloe Walker provided me with outstanding support and guidance with solicitor activities, filling in and filing legal documents in order to exchange contracts for the properties. Chloe was always available to answer my messages and emails. Her responses and replies were provided in a very timely manner, even when it was out of working hours and over the weekend. Chloe’s assistance certainly allowed for an expedited, stress free exchange process. I am sure that those who have had the pleasure in dealing with Chloe, will have had the same experience as I have. Thank you Chloe, you are greatly appreciated.

Steve · 2 December 2024 · RW Invest Liverpool

Agent replied · 9 December 2024

Dear Steve, Thank you for your wonderful feedback about your experience with RW-Invest and Chloe's support. We're delighted to hear that her dedication and assistance made the process seamless and stress-free for you. Your kind words will surely encourage her and the team to continue providing exceptional service. If you need any further assistance, don't hesitate to reach out.

1/5

Google

RWinvest publish advertisements on Rightmove at certain prices. However, those properties do not exist when enquired..it’s just a fake marketing scheme they use to attract people. Don’t fall for it.. if you fill out a request for a brochure, they will then spam your inbox and make calls to promote other expensive investments .. I have screenshots of few advertisements as proof..

Chanaka · 21 November 2024 · RW Invest Salford

Agent replied · 23 November 2024

Dear Chanaka, RWinvest markets many properties for sale on a number of marketing platforms including, but not limited to, Rightmove. Our property adverts reflect our current portfolio of properties for sale. Our extensive property portfolio caters for all potential investors who are welcome to make an enquiry, at which point our dedicated sales team can work directly with investors to assist them in finding a suitable property for their own needs. We only contact potential investors once an enquiry has been made, however if you wish for contact to cease, we can certainly remove your details from our database moving forward. Should you require any further assistance we would urge you to contact us directly so that we can help. RWinvest.

5/5

Google

A really great visit to the Greengate site. Thanks to Hannah Joy for organising the viewing, showing me onto site and answering my questions.

Cathy · 18 November 2024 · RW Invest Liverpool

Agent replied · 9 December 2024

Hi Cathy, Thank you for sharing your experience with us! We're delighted to hear that Hannah Joy was able to assist you during your visit to the Greengate site. If you have any more questions or need further assistance, feel free to reach out.

5/5

Google

“We recently purchased a house, and Chloe was incredibly helpful throughout the entire process. She provided clear guidance, answered all our questions promptly, and made the experience smooth and stress-free. Her expertise and dedication truly stood out, and we couldn’t be happier with the outcome. I highly recommend Chloe to anyone looking for a knowledgeable and reliable property manager!”

Mafaz · 18 November 2024 · RW Invest Liverpool

Agent replied · 9 December 2024

Hi Mafaz Thank you so much for sharing your experience! We're thrilled to hear that Chloe made your home buying process smooth and stress-free with her expertise and dedication. We appreciate your recommendation and are delighted to have been part of such an important milestone in your life.

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Awards

The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about RW Invest

Which RW Invest office has the most reviews?

Liverpool has the most, with 1,664 reviews rated 4.7 out of 5, followed by Salford with 1,281.

Where are the RW Invest offices?

The three RW Invest offices, by town:

  • Liverpool: Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
  • London: City Point, 1 Ropemaker St, London, EC2Y 9AW
  • Salford: 8 Exchange Quay, Salford, M5 3EJ
Has RW Invest won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.

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