Trusted Agent profile

RW Invest estate agents in Liverpool, Salford and London

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,263 reviews across 3 offices and 2 platforms

RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,263 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,104

Reviews on Google

All 3 offices

Trustpilot logo

1,159

Reviews on Trustpilot

Business-wide

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Our offices

RW Invest's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,103 reviews on Google only. Show every review

5/5

Google

I have purchased two properties through RWinvest, and both buying processes were handled flawlessly from start to finish. During this latest purchase, the sales team did an excellent job understanding my preferences and needs and guided me toward the most suitable project. From the after-sales team, Adam Burns was exceptionally helpful, calm, and professional during every stage of the transaction. Whenever I needed assistance, he responded incredibly quickly and always found effective solutions, ensuring that the entire purchasing process went smoothly and stress-free for me.

OrΓ§un Β· 12 June 2026 Β· RW Invest Salford

Agent replied Β· 26 August 2024

Thank you for your feedback, Orcun

5/5

Google

Rating only, no written review.

Khaled Β· 11 June 2026 Β· RW Invest London

5/5

Google

Rating only, no written review.

Pourya Β· 11 June 2026 Β· RW Invest London

5/5

Google

Rating only, no written review.

Luiz Β· 11 June 2026 Β· RW Invest London

5/5

Google

Rating only, no written review.

Nelson Β· 11 June 2026 Β· RW Invest London

5/5

Google

Very experienced and knowledgeable staff. Thank you both, Matthew Jordan and Adam Burns.

Wojciech Β· 12 May 2026 Β· RW Invest Salford

Agent replied Β· 12 October 2026

Thank you for your kind words! We're delighted to hear you appreciated the expertise and assistance provided by Matthew Jordan and Adam Burns. We aim to deliver excellent service consistently!

5/5

Google

Second purchase through RWinvest. Great flexibility and support along the way by Joshua and the rest of the team.

Thomas Β· 12 May 2026 Β· RW Invest Salford

Agent replied Β· 12 October 2026

Thank you for your continued trust with us! We’re thrilled to hear that you appreciated the flexibility and support provided by Joshua and our team. We aim to ensure every step of the process is smooth for our clients, and your positive experience is our reward. If there's anything further we can assist you with, please don’t hesitate to let us know.

5/5

Google

In particular, Adam was extremely knowledgable and helpful throughout the whole process getting us from queriers to now getting our contracts exchanged. He’s truly a valuable member of the team at RWinvest.

Marcus Β· 12 May 2026 Β· RW Invest Salford

Agent replied Β· 12 October 2026

Thank you for sharing your experience! We're thrilled to hear about the excellent support Adam provided during your journey. Ensuring a smooth and informed process for our clients is a priority, and we greatly appreciate your kind words recognizing our team members.

5/5

Google

Rating only, no written review.

Nicolas Β· 11 May 2026 Β· RW Invest London

5/5

Google

Very good experience with Chloe She helped with everything and made sure everything was going smooth Thankyou Looking forward to the get the key

Megy Β· 15 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Thank you for your kind words! We're thrilled that Chloe provided you with the assistance you needed and ensured everything went smoothly. We hope the key handover process is just as seamless, and we're always here for support.

5/5

Google

I purchased an apartment through RWinvest Liverpool with Heather Wilson as Client Relations Manager. I found Heather to be an excellent customer service professional who provided plenty of valued help and advice and diligent follow up. At all times she showed professionalism, integrity and trustworthiness. As with any property purchase there were stressful events when things didn’t go exactly to plan, but I was very glad to have Heather as the point person to resolve problems.

Alan Β· 14 April 2026 Β· RW Invest Salford

Agent replied Β· 16 April 2026

Thank you for sharing your experience! We are delighted to hear about your positive interaction with our team and Heather’s dedication. Purchasing property can indeed come with challenges, and we are pleased that Heather was able to provide the support and professionalism needed throughout the process. Your feedback underscores the commitment we have to ensuring a seamless experience for all clients.

5/5

Google

I had a very difficult process closing a deal but RW Invest went the extra mile to keep everything rolling. Shout out to Adam Burns for his excellent communication and all the work he put in to get this completed.

James Β· 14 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Thank you for sharing your experience. We're pleased to hear that Adam provided excellent support during a challenging process. Our team remains dedicated to assisting clients through every step of their journey.

5/5

Google

Really appreciate and enjoyed the support provided by the RW Invest team. Always ready to help to answer questions, accommodate requests when possible, and being on top of things. Special mention to Client Care Executive, Adam Burns, who has been outstanding in making the purchase process to the exchange of contracts be a smooth process.

Chun Β· 14 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Really appreciate and enjoyed the support provided by the RW Invest team. Always ready to help to answer questions, accommodate requests when possible, and being on top of things. Special mention to Client Care Executive, Adam Burns, who has been outstanding in making the purchase process to the exchange of contracts be a smooth process.

5/5

Google

I purchased an apartment in April 2026 through RWinvest Liverpool with Heather Wilson as Client Relations Manager. I found Heather to be an excellent customer service professional who provided plenty of valued help and advice and diligent follow up. At all times she showed professionalism, integrity and trustworthiness. As with any property purchase there were stressful events when things didn’t go exactly to plan, but I was very glad to have Heather as the point person to resolve problems.

Alan Β· 14 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Thank you for sharing your experience! We are delighted to hear about your positive interaction with our team and Heather’s dedication. Purchasing property can indeed come with challenges, and we are pleased that Heather was able to provide the support and professionalism needed throughout the process. Your feedback underscores the commitment we have to ensuring a seamless experience for all clients.

5/5

Google

I had a great experience with RWinvest Manchester. The team was highly professional, knowledgeable, and always willing to go the extra mile to help. They made the investment process clear and straightforward, providing valuable insights and regular updates along the way. Communication was excellent, and I always felt confident in their guidance. Their expertise and commitment to customer satisfaction really stand out. I would definitely recommend RWinvest Manchester to anyone looking for a reliable property investment company!

Sohel Β· 9 April 2026 Β· RW Invest Salford

Agent replied Β· 16 April 2026

Thank you for your kind words and detailed feedback about your experience. We're thrilled that our team's professionalism and dedication to providing clear guidance met your expectations. Delivering excellent communication and support throughout the investment process is important to us. Your recommendation means a lot, and we appreciate the opportunity to assist you. Should you ever need further assistance, feel free to reach out.

5/5

Google

This is my first investment and I was very nervous about going into the unknown, Chloe has been so approachable and knowledgeable and made me feel at ease. She helped me with difficulties sorting out paperwork and even met with me to talk about the worries I had with it being my first investment. I am super excited to get started 😊 …

Kelly Β· 9 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Thank you for sharing your experience! We're pleased to hear that Chloe was able to support you and provide a positive start to your investment journey. Your excitement is contagious, and we wish you success with this venture!

5/5

Google

I had the pleasure of working with Chloe Walker as my client care representative and she was great throughout the whole process from start to finish. Would highly recommend.

James Β· 2 April 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

We're delighted to hear about your great experience working with Chloe Walker and appreciate your recommendation! We'll make sure to share your kind words with her.

5/5

Google

Great view from offices in the building

Chris Β· 26 March 2026 Β· RW Invest London

5/5

Google

Rating only, no written review.

Adam Β· 26 March 2026 Β· RW Invest London

5/5

Google

Chloe Walker was very professional. Helped me feel comfortable with the process and offered help at all steps along the way. Thank you

Jigna Β· 19 March 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

We greatly appreciate your kind words about our team member. We're thrilled to hear that Chloe made the process comfortable for you and provided helpful assistance at every step. Thank you for sharing your experience!

5/5

Google

Great support throughout the process till exchange,highly recommend working with RWinvest. Big Thank you to Antony Santons (Associate Sales Manager) and Adam Burns(Client Care Executive) who have been incredibly helpful,proactive and supportive.

Mohab83 Β· 16 March 2026 Β· RW Invest Salford

Agent replied Β· 16 April 2026

Thank you for acknowledging the efforts of our team members, Antony and Adam. We're delighted to hear that you found the support provided throughout the process helpful and proactive. Your recommendation means a lot to us, and we truly appreciate your feedback.

5/5

Google

I have to express my appreciation to RW Invest and my overall satisfaction with this company. Specifically to Tony Lum and Chloe Walker , in helping me achieve my investment goals. Tony has helped guide me through some difficult obstacles but it is clear he understands my needs but will anticipate problems so can provide a quick solution which helps accelerate progress and reduce delays. Chloe is extremely efficient and knowing I can rely on her to be there is equally satisfying. I never have to wonder what is going on as her communication is quick and on point. Congratulations on a well run company.

Krystaline Β· 16 March 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

Thank you for sharing your positive experience and kind words about Tony and Chloe. Building trust and maintaining clear communication are values we prioritize, so it’s great to hear that this has made a difference for you. We’re thrilled to know you feel supported and confident in working with our team. Your feedback means a lot to us!

1/5

Google

I am a UK-based investor who suffered significant financial loss following my dealings with RW Invest and Caro Developments. My experience involved representations about mortgageability & fire safety and completion which did not materialise, the property being resold behind my back ( whilst obstructing completion by refusing to let the lender's surveyor onto the premises & assurances to the contrary) and the now withholding of my Β£55,000 deposit for over two years. It appears these guys are sophisticated scammers. Despite repeated attempts to resolve matters amicably, proposed settlements were withdrawn and the issues remain unresolved. As a result, I am now pursuing formal legal proceedings. From reviewing other public feedback, my experience does not appear to be isolated. Prospective investors should carry out careful independent due diligence before committing funds, particularly in the off-plan property sector where protections can be limited. Please look beyond the friendly smiles & glossy brochures - once you've put your money down, they actively take steps to swallow your deposit. There's otherwise no legetimate reason for a developer & its agent to misrepresent, obstruct completion, sell to another party & then swallow an investor's deposit. This should tell you everything you need to know about an outfit like RW invest (others in the industry e.g. mortgage brokers attest to their corruption). Yeard ago, I was promised a high-yield investment; instead, I have faced prolonged stress resulting in medical issues, disrupted completion, and the continued retention of my deposit despite the property being resold in April 2024. Please spare yourselves, I wish I had believed the handful of negative reviews I had read before considering whether to do business - these represent truth. Other reviews appear to be incentivised/paid. This review reflects my personal experience.

Rachel Β· 16 March 2026 Β· RW Invest Liverpool

5/5

Google

We would like to sincerely thank Adam Burns and Aidan Murphy for their excellent support during the process of purchasing our apartment with RW Invest. They were both professional, helpful, and always responsive. Throughout the entire process, they guided us step by step and made sure everything was clearly explained. Whenever we had questions, they answered quickly and gave us confidence in every stage of the purchase. Their communication and dedication made the whole experience smooth and stress-free. We truly appreciate their support and highly recommend them.

De Β· 16 March 2026 Β· RW Invest Liverpool

Agent replied Β· 16 April 2026

We really appreciate your kind feedback about the support you received. It's great to hear that Adam and Aidan were able to ensure a professional and smooth process throughout your purchase. We are dedicated to providing clear communication and assistance, and it's rewarding to know this contributed to your positive experience. Your recommendation means a lot to us!

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Questions about RW Invest

Which RW Invest office has the most reviews?

Liverpool has the most, with 1,662 reviews rated 4.7 out of 5, followed by Salford with 1,280.

Where are the RW Invest offices?

The three RW Invest offices, by town:

  • Liverpool: Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
  • London: City Point, 1 Ropemaker St, London, EC2Y 9AW
  • Salford: 8 Exchange Quay, Salford, M5 3EJ
Has RW Invest won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.

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