★★★★★ 5/5
GoogleKharym and Chloe Walker were very helpful with my purchase in the gateway. They offered professional support, assistance and follow up. Great team 👍🏽👍🏽 …
Jayjay · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Jayjay!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleAdam Burns was incredibly supportive during my exchange process. He stayed in touch through emails and WhatsApp, providing the best possible advice to ensure everything went smoothly and easily. I greatly appreciate his support.
Dina · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Dina!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleI had the pleasure of interacting with Chloe at RW Invest who demonstrated exceptional professionalism, attentiveness, and empathy. Her ability to understand and address my concerns in a timely and effective manner truly exceeded my expectations. I felt valued and well-supported throughout the entire interaction. She remained outstanding and dedicated to meeting our goals.
Mehr · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Mehr!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleThe staff at RW Invest offered fantastic service during my purchase of a property.
Abdul Sami, Chloe Walker and Daniel Woodbridge were exceptionally friendly, efficient and provided clarity throughout the entire process.
An impeccable service offering. I would not hesitate to contact them for my next purchase. Stay amazing Team!
Wealthconnect · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you very much for leaving your positive feedback. Please come back to us at any point if you need any form of support.
★★★★★ 5/5
GoogleSo far so good. An efficient, professional experience from RWinvest. I bought my first off-plan property from RWinvest in Liverpool’s Baltic Triangle, developer Legacie, and the process has been going very smoothly; contracts have just been exchanged.
After my initial enquiry I was contacted by Joshua McIntye, who was very helpful and fully engaged, answering all my questions in detail and generally doing an excellent sales job. Some friends had warned me against investing in off-plan properties, particularly in Liverpool, and seeing a number of negative experiences online had made me rather wary, but the comprehensive information shared with me regarding the processes, protections and the companies’ track records put me at ease.
After making the deposit I was happy to be passed on to Chloe Walker in customer care, who guided me effectively through the conveyancing process. The solicitors RWinvest had assigned me seemed to be dragging their feet somewhat, but Chloe made sure there were no issues, or implications for missing the 21 day deadline, and in the end we exchanged contracts just a couple of days late.
Completion is some way off, in Q1 2027 if all goes to plan, but certainly, from my experience so far I would be very happy to recommend RWinvest as a company to deal with. To give a full picture, I hope to update this review when the construction is finished and I own the keys.
Jim · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Jim!
Our Sales & Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction.
We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleThe team has been absolutely fantastic in terms of providing support and keeping on top of things related to closing the sale, exchanging of contract and all other related matters. Special thanks to Adam for the patience and constant communications and status, including facilitating changes to the letters and dates. Alexio was great to provide all pre-sales materials and answering questions. Thanks to RWinvest.
Chun · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Chun!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleThis is the second time I've invested with RWinvest and I've been extremely impressed with their professionalism. Adam Burns was my Client Care Executive and was fantastic. Friendly and courteous and kept me updated throughout the process. I will certainly be investing with them again and I'd thoroughly recommend. Well done!
David · 27 June 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you, David. Our teams at RW take great provide in the service they offer and it is great to see your feedback, especially as a repeat client as it shows how positive the investment journey is.
★★★★★ 5/5
GoogleThank you to Chloe and Kharym for making the process of purchasing an apartment very simple. Both have been great communicating throughout the process.
Shrey · 26 June 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you Shrey!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleHannah Joy showed be round my recently finished apartment at Parliament Square. She was both extremely helpful and very knowledgeable. She is very quick to reply to emails and the communication generally with her has been excellent. Thank you Hannah.
Adrian · 26 June 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Adrian, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleAs a first time buyer the process may be overwhelming but Sean and Gary provided great assistance and were very responsive. It is great pleasure to work together with them. Definitely received more than I expected.
Ece · 26 June 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you, Eca. We appreciate your 5-star rating.
★★★★★ 5/5
GoogleAdam and Rachael really helped us with the purchase and completion of an apartment.
Koen · 10 June 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you for taking the time leave your comments, Koen
★★★★★ 5/5
GoogleI was a little concerned about purchasing through RWinvest, particularly after reading some of the reviews. I thought I had made a terrible mistake. However, Hamid and Chloe walked me through every step of the process, personally met me and stayed in touch through out the process. I got immediate responses via email and What's and the accommodated my changes several times. I am still in the final stages of taking possession but so far the service has been amazing. Let's see how the developer holds up
K · 3 June 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hi KR,
It is reassuring on our part to read your comments around how you felt initially to how you felt once you had made the choice to move forward.
We take great pride in the service we offer and i am glad that both Chloe and Hamid gave you the support you needed.
★★★★★ 5/5
GoogleAs a first time buyer, they are very good at meeting all your requests and assuring you of any doubts that you have. The staff is very attentive and there are constant check in’s of progress from them. They take you through all the journey, always making sure to ask if you have any questions and letting you know the options you have. Overall it was a pleasant experience with constant availability of information which for a first time buyer is very reassuring. I would highly recommend it for anyone looking to buy a house.
Nuria · 3 June 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleRating only, no written review.
MUKESH · 28 May 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you very much for your feedback Mukesh, we really appreciate it!
★★★★★ 5/5
GoogleAdam and his co-workers are stars. without them the investmnet of the apartment would have been collapsed. he renewed the application to purchase the one bed room apartment twice and most imporantly he travels extra mile to assit me in liaising with Broker and the solictor. Tireless young man who is there to assist investors and hence excellent customers services.
Mehari · 28 May 2024 · RW Invest Salford
Agent replied · 26 August 2024
Hello Mehari, thank you for your positive feedback. We’re glad to hear your experience was positive. We always strive to communicate promptly with investors and work tirelessly to resolve any issues quickly. Please don’t hesitate to reach out if you ever need our assistance in the future!
★★★★★ 5/5
GoogleWe were pleased to deal again with Chloe Walker and Aaron Serrao from RW Invest. They are very good professionals and provided us with fantastic support through our new investment process. Thank you both!
Евгения · 28 May 2024 · RW Invest Salford
Agent replied · 26 August 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleIt was a fantastic experience collaborating with the RWInvest team, especially Andy, Lewis, and Chloe. They guided me through the process seamlessly, displaying patience and transparency throughout. Looking forward to seeing them all again soon.
Em · 28 May 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you for sharing for other clients to see your positive journey. We take great pride in our service/support, so it is nice to see comments like this from our clients.
★★★★★ 5/5
GoogleI recently completed the purchase of an off-plan property development through RW Invest in Liverpool. The team, particularly Hamid, Rachel, and Daniel, demonstrated professionalism, competence, and exceptional support throughout the entire process. I extend my sincere gratitude for their assistance and would recommend the company.
Tayo · 28 May 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you Tayo!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleIt was a fantastic experience collaborating with the RWInvest team, especially Andy, Lewis, and Chloe. They guided me through the process seamlessly, displaying patience and transparency throughout. Looking forward to seeing them all again soon.
Emilian · 27 May 2024 · RW Invest Salford
Agent replied · 23 December 2024
Thank you for sharing for other clients to see your positive journey. We take great pride in our service/support, so it is nice to see comments like this from our clients.
★★★★★ 5/5
GoogleRating only, no written review.
Joseph · 27 May 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you for your feedback, Joseph!
★★★★★ 5/5
GoogleRating only, no written review.
Ghada · 27 May 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you for your feedback, Ghada!
★★★★★ 5/5
Googlegreat service and excellent communications
Satyan · 27 May 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hello Satyan, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleGreat service, especially from Chloe and Harry. Fully recommend
Ross · 27 May 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Thank you Ross!
Chloe, Harry and the rest of the RW team will always be on hand to support you so never hesitate to reach out if you need anything.
★★★★★ 1/5
GoogleI bought 2 off-plan properties in Liverpool, invested over £100k and both have failed to complete, losing my entire investment.
RW actively encouraged me to buy from a developer they recommended who turned out to be a complete rip-off.
There is an old saying “buyer beware” and it is very true. “All that glitters is not gold” and “if something seems too good to be true, then it is probably a lie”
Be very careful if you’re intending to invest with RW and never invest more than you can afford to lose!
Robert · 27 May 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Dear Robert,
Thank you for your feedback.
The two properties referenced in your review were unfortunately impacted during the Covid-19 pandemic due to the severity of the impact that the pandemic had across the construction industry as a whole.
The developer endeavored to mitigate these challenges but due to the ever changing nature of the pandemic and the restrictions imposed across the country this presented additional challenges for the developer to overcome.
With that being said, the developer and the appointed representatives are working to facilitate the best possible outcome for all investors and RWinvest are assisting in any way that we can in our capacity as the sales and marketing agent and are continuing to liaise with all investors on this.
Should you wish to discuss the matter in further detail we would invite you to contact a member of our Post Exchange team at your earliest convenience.
RWinvest.
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