4/5
GoogleRating only, no written review.
Trusted Agent profile
Rooftops Sales Letting and Management estate agents in Macclesfield and Wilmslow
★★★★★
90 reviews across 2 offices and 3 platforms
Rooftops Sales Letting and Management has two offices, in Macclesfield and Wilmslow. Together they have 90 reviews on three platforms, rated 3.2 out of 5 overall.
85
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
2
Reviews on Trustpilot
Business-wide
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Our offices
Rooftops Sales Letting and Management's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 85 reviews on Google only. Show every review
Google5/5
GoogleIn my opinion this is the best shop in Middlewich. Its packed with so many great little gifts and the cards are brilliant I always get mine from here . The staff are so pleasant , friendly and helpful plus a great fresh flower selection, well worth a visit.
5/5
GoogleRating only, no written review.
4/5
GoogleAlways good
5/5
GoogleProfessional, always available and helpful with maintenance issues.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleGreat estate agents the plumbing firm they use more like council cowboys made a mess of my kitchen so 1 star unfortunately
5/5
GoogleJust a fabulous team all around. I was really struggling to find a property not only because of my requirements, but then rental market was going so quick during COVID. When I called up, they showed me a property that was going up that day on Rightmove, sent me the videos of it on WhatsApp (it was absolutely perfect) and booked me a viewing the next morning. All of the questions I had about cost of bills and EPC rating were answered within a matter of a few phone calls, so attentive. They had already checked with the Landlord if he would take us before viewing, making the timescale of securing the property shorter. Also offered to book a second viewing to meet the landlord again and discuss what furnishings we need. Cannot wait to move in September and for this estate agent to manage the property. Totally recommend, and made my first experience of the rental quick and smooth, like they read my mind!
1/5
GoogleI was beyond bewildered by the level of unprofessionalism and negligence I encountered in dealing with them. They took weeks to come in and look at a broken window even though it was winter. When they eventually sent someone, winter was almost over and the damage had already been done to my heating bill. Not only that, but the window was never fully fixed as the maintenance person said it needed replacement and that, of course, never took place. This wasn't even the only time we received such atrocious service, just the most memorable. Abysmal experience overall with the only reliable thing about their service being the rudeness of the staff.
2/5
GoogleThey are very, very detailed. They scrutinize every piece of paper. They check the apartment every month.
1/5
GoogleHorrendous service. Took weeks, sometimes months to respond to requests for maintenance. Extremely poor communication. I would not recommend them to anyone.
4/5
GoogleUsed Rooftops Wilmslow as a tenant and Macclesfield as a landlord. Staff at both offices helpful and knowledgeable and responded quickly to contacts. When tenants of our Macclesfield flat requested assistance, Rooftops staff contacted us on the same day and arranged repairs for tenants as a matter of urgency.
5/5
GoogleRating only, no written review.
4/5
GoogleHelpfully staff and great choice of properties
1/5
GoogleExtremely poor service and follow up. Rude staff.
4/5
GoogleGood lettings agency, they get ba k to you as soon as they can and have good place's
5/5
GoogleRating only, no written review.
1/5
GoogleVery rude staff
5/5
GoogleKas is very helpful - tries his best at all times. All the staff at Rooftops Macc are a pleasure to deal with! Highly recommend
5/5
GoogleIm new to Rooftops, great company to work for. Lovely customers and welcoming staff.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Rooftops Sales Letting and Management
Which Rooftops Sales Letting and Management office has the most reviews?
Macclesfield has the most, with 48 reviews rated 2.7 out of 5, followed by Wilmslow with 44.
Where are the Rooftops Sales Letting and Management offices?
The two Rooftops Sales Letting and Management offices, by town:
- Macclesfield: 107, Mill Street, Macclesfield, SK11 6NN
- Wilmslow: 26 Church Street, Wilmslow, SK9 1AU
