Trusted Agent profile
★★★★★
51 reviews across 2 offices and 1 platform
Robin Jessop has two offices, in Leyburn and Bedale. Together they have 51 reviews on 1 platform, rated 3.7 out of 5 overall.
51
Reviews on Google
All 2 offices
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Robin Jessop's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe were delighted with the service given by Mitchell Corney. He went the extra mile and got involved with collecting / handing over keys, taking meter readings and even suggesting local contractors for maintenance (we were a long distant owner). He found a buyer and it all ran very smoothly. Highly recommended!
5/5
GoogleReally happy with the service offered by Lauren at Robin Jessop, Bedale. Everything went seamlessly. Sold within a couple of weeks following Lauren’s advice. June, also deserves a special mention, she was always lovely, friendly and helpful. Thank you both very much for your help in selling our property. Would definitely recommend.
5/5
GoogleGreat service from Robin Jessop Ltd. A special mention to Lauren in Bedale who was superb. It was a difficult sale as our associated house purchase was a little fraught. Thank you to everyone involved. Jessops are not the cheapest agents, but you get what you pay for. And as I have had experience of four different local estate agents in the last three years, I would still go for Jessops in the future if we needed to. Thank you to all involved
5/5
GoogleWe recently purchased our house through Robin Jessop, Bedale. Great service, always available. The whole office are knowledgeable and friendly. Thank you to Mitch who was incredibly helpful and professional ⭐
5/5
GoogleLauren Terry has been an exceptional agent throughout the sale of both my mother’s property and my own. Her communication was consistently excellent, keeping us fully informed at every stage of the process and responding promptly to any questions or issues from either side. She regularly liaised with our purchasers and went above and beyond, even stepping in to assist while colleagues were on holiday when we were looking to purchase another of Jessop’s properties. Her professionalism, dedication, and proactive approach truly sets her apart. I would highly recommend her.
5/5
GoogleVery friendly and diligent staff
5/5
GoogleExcellent service from the Bedale office. The staff were very friendly. Would highly recommend
5/5
GoogleHaving used another estate agent unsuccessfully, Robin Jessop rescued us. They are friendly, professional and most of all honest. They always answer the phone and they do what they say they will. Practical advice is always on hand and they are very approachable. Mitchell and Sam have been amazing and attentive. I wish we’d used them to sell our house in the first place. I would highly recommend using Robin Jessop.
5/5
GoogleWe are very grateful for the excellent service we received from Andrew when selling my parents property and negotiating the sale of their new bungalow. The whole process was handled professionally with clear communication throughout and really appreciated the helpful advice and personal approach. Thank you for making the sale as smooth and stress free as possible. We wouldn't hesitate in recommending Robin Jessop Ltd.
5/5
GoogleI purchased a property marketed by Robin Jessop in Bedale, I had the pleasure of dealing with Lauren Terry. She always went above and beyond and is super professional. Nothing was too much trouble for her. I could not of been happier and should I decide to sell in the future I would have no hesitation in using Robin Jessop and asking for Lauren.
5/5
GoogleRecently purchased a property which Robbin Jessop (Bedale) were acting as agent for the seller. I found the process of dealing with the team very easy (arranging viewings, making an offer etc). We found ourselves in tricky circumstances when our chain collapsed when the buyer for our property pulled out, during this process we kept in regular contact with open conversation and they kept us informed of their clients expectations etc, which was instrumental in managing expectations until the chain was completed again and we could complete. Many thanks for your support in this process.
2/5
GoogleWe purchased a property through Robin Jessop - Bedale. They were good through the viewing and offer process but once the Memorandum of Sale had been sent out, we did not hear from them again, even on the day of completion. We were left to liaise with the vendors direct or through solicitors on all matters appertaining to the sale. It is a service like this that gives estate agents a bad name and I am a retired estate agent!
5/5
GoogleA very professional and efficient agency. We were very happy with the way they handled the sale of our home and recommend Lauren in particular.
5/5
GoogleA very professional and efficient agency. We were very happy with the way they handled the sale of our home and recommend Lauren in particular.
5/5
GoogleWe recently sold a parcel of land through Robin Jessop Land Agents and found Robin to be a total professional to deal with and very approachable. Due to his expertise and market knowledge, we achieved a figure way above our expectations and were therefore extremely delighted. We would highly recommend him and his colleagues to anyone considering doing the same.
2/5
GoogleWe purchased a property through Robin Jessop - Bedale. They were good through the viewing and offer process but once the Memorandum of Sale had been sent out, we did not hear from them again, even on the day of completion. We were left to liaise with the vendors direct or through solicitors on all matters appertaining to the sale. It is a service like this that gives estate agents a bad name and I am a retired estate agent!
4/5
GoogleMItchell, Tim and the team were responsive and always easy and pleasant to deal with in the sale of our property near Bedale. No hesitation recommending.
5/5
GoogleA great job by Robin and his team. Such a quick and pain free sale. They really did their homework, which made the sale the easiest I have ever been involved with
5/5
GoogleIve had the pleasure of dealing with Lauren Terry and would have no hesitations in working with her again. She always went above and beyond and is super professional. We could not of been happier with the service that Robin Jessop provided. Simon Smith, December 2023
5/5
GoogleWe recently sold a parcel of land through Robin Jessop Land Agents and found Robin to be a total professional to deal with and very approachable. Due to his expertise and market knowledge, we achieved a figure way above our expectations …
1/5
GoogleWe were trying to buy a property through this agent. Having experienced several different estate agents over the last few years, and experiencing from a buyers perspective, I would never use or recommend this agent to sell a property. I don't want to name names, but the person we dealt with was incredibly unreliable. They never called back when they said they would. Sometimes days would go past and we'd get a very late evening call as if it was an after thought. When we called to push along our purchase (pretty sure they should've been doing that) the agents in the office has no clue or info on progress. Bearing in mind we were trying very hard to spend a large amount of money on a property they were selling and had increased our offer to do so. They insisted we did a viewing, which I had to drive for 7 hours for, but didn't host it themselves and left it to the seller. We asked specific questions very early on and were told several times there were no issues in relation to our queries. It may be that the seller had hidden this from them, however I would've thought some due diligence to ensure they're answering questions correctly is important. We were incredibly patient and waited several months, moving my family into temporary accommodation to make sure we could buy the property. Heard hardly anything from these agents, barely a phone call in 3 months. They took full advantage of our patience. There were subtle hints from the agent about not raising enquires in order to speed up the process. However it turns out after enquiries were raised, there were several major issues that we feel the seller and agent had hidden or incorrectly informed us. We were forced to exit from the process and put my family's life in limbo for even longer. Thankfully we found another property and the agent (Your Move, Goole) absolutely blew Robin Jessops out of the water with customer service and attentiveness and really showed them up. I'd never use Robin Jessop and I would never recommend them.
5/5
GoogleWe dealt with Richard Towler in respect of the purchase of our property in North Yorkshire. There were significant complications in the purchase which resulted from problems with our sale but Richard was able, through his patient and attentive approach, to keep everyone motivated to conclude the transaction. Whilst he didn't deal with our sale we would certainly use him in the future should we ever decide to sell our property. Although acting for the seller he made sure that we were kept informed about the latest position and was courteous and professional in all of his dealings with us without being intrusive.
1/5
GoogleRating only, no written review.
4/5
GoogleMItchell, Tim and the team were responsive and always easy and pleasant to deal with in the sale of our property near Bedale. No hesitation recommending.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Leyburn has the most, with 33 reviews rated 4.0 out of 5, followed by Bedale with 27.
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