★★★★★ 5/5
GoogleI really couldn’t recommend Heb and his team enough they went above and beyond to try and sell my flat which was a difficult sale. They went out of their way to check my flat was in working order and organise tradesmen and paperwork and yeah I highly recommend them five stars.
Sarah · 17 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your brilliant 5-star review Sarah. We’re delighted to hear that Heb and the team went the extra mile to support you through what sounds like a challenging sale. Their commitment to keeping everything on track, from organising tradespeople to ensuring your flat was ready to go really shows the care and dedication we strive to deliver.
Your recommendation means a great deal to all of us here at Robert Luff & Co. We truly appreciate you taking the time to share your experience, and we wish you all the very best for the future.
The Robert Luff & Co Hove Team
★★★★★ 5/5
GooglePhil Bennett came round to value our property. He was one of five local agents we asked to provide a valuation. The agents valuations ranged hugely. In our opinion Phil was the most prepared and had the most local knowledge for our very specific little group of streets. His valuation discussion included lots of local knowledge with sale agreed prices and valuations he had given for other similar properties within the close area - it wasn’t just a printout from rightmove (although he also had this information as well). Phil managed to achieve very very close to his valuation which was significantly higher than any of the other agents. We are therefore incredibly grateful to Phil as none of the other agents thought the house was worth close to the number he achieved.
Phil and his team supported us closely throughout not just the viewings but also the entire sales process and kept close contact with our solicitors and buyers to make sure the sale all went through smoothly. We have now completed and could not be happier with the work of Phil and his team. We would very strongly recommend Robert Luff & Co.
Daniel · 17 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
What an incredible review, thank you so much for taking the time to share your experience! We’re thrilled to hear how impressed you were with Phil’s local knowledge, preparation, and attention to detail. His deep understanding of the Hove market and commitment to getting the best possible result really shine through in your review, and we’re so pleased he was able to achieve such a fantastic outcome for you.
It’s also great to know the team’s communication and support helped make the whole process, from valuation to completion, smooth and stress-free. Your recommendation means a great deal to Phil and everyone here at Robert Luff & Co.
Congratulations on your successful sale, and thank you again for placing your trust in us!
The Robert Luff & Co Hove Team
★★★★★ 5/5
GoogleThanks so much to Heb, Haydn and the team for all their support, help and positivity while I bought a flat. They did a great job!
Martina · 17 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
That's great to hear Martina, and thank you for taking the time out to share your experience by way of such a glowing 5 star review! We wish you all the very best in your new flat.
The Robert Luff & Co Hove Team
★★★★★ 5/5
GoogleWould always recommend Heb and the team!
They were a huge support and made everything much easier, personal and stress free for us first time buyers ☺️
Heb went above and beyond to make sure we were informed, happy and helped us with anything we needed. From first viewings to completion, the whole team really made everything hassle free, were always available to help us with any concerns or issues that arose and were always patient with our questions.
We couldn't have done it without you, so thankyou all!
Lucy · 17 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much, Lucy, for your lovely 5-star review. We’re thrilled to hear that Heb and the team made your first home buying experience such a smooth and positive one. It’s great to know you felt supported and well-informed throughout the journey, that’s exactly what we aim for. We’ll be sure to pass on your kind words to everyone involved, and we wish you all the best as you settle into your new home! Thank you again for choosing Robert Luff & Co
★★★★★ 5/5
Googleour purchase was complicated with very tight timelines. Heb and his team were always responsive and worked diligently to resolve the issues. I don't know if we could or would have completed this deal without his professionalism and hard work.
Edward · 17 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for the 5 star review Edward. We’re so pleased to hear that Heb and the team were able to support you through what sounds like a complex purchase. Their dedication and responsiveness really shine through in situations like this, and it’s wonderful to know their efforts made the difference. We truly appreciate your kind words and wish you all the best in your new home. The Robert Luff & Co Hove Team
★★★★★ 1/5
GoogleNatalie dealt with the sale of our house in Shoreham, She came round for an introduction and valuation, she was very attentive and professional, we agreed for her to sell our house and we signed the agency forms, this is when it all changed …
Russell · 16 November 2025 · Robert Luff and Co Lancing
Agent replied · 12 November 2025
Dear Russell and Jane,
Thank you for taking the time to share your feedback. We’re genuinely sorry to … More
★★★★★ 5/5
GoogleReally impressed with Robert Luff and especially Scott from the Goring office. He came and valued my elderly mums house in the late summer. I have to say that Scott was friendly, patient, polite and above all, very professional as he navigated my mum through the process. Although she decided not to sell in the end, if she were to ever change her mind, she would instruct RL in an instant. I’ve also dealt with a few of the team at RL for separate matters, and their knowledge and expertise is second to none.
Simon · 13 November 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 13 October 2026
Thank you so much for your wonderful 5 star review Simon. We’re delighted to hear that Scott and the team at our Goring office made such a positive impression. Scott takes great care to ensure every client feels supported and well informed, so your kind words mean a lot. We completely understand your mum’s decision and truly appreciate your trust in us, should she ever decide to move forward in the future, we’d be honoured to assist.
★★★★★ 5/5
GoogleJamie, Dave & the rest of the gang in Goring were brilliant!! Always helpful giving advice, viewings & information whenever we called up. Also used their Mortgage broker Andrew who was brilliant. Thanks guys
Janey · 13 November 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 13 October 2026
Thank you so much for your lovely 5-star review! We're thrilled to hear that Jamie, Dave, Andrew, and the whole Goring team were able to make your experience such a positive one. Your kind words mean a lot to us, and we’re delighted you found our advice and support helpful throughout the process. Thanks again for choosing Robert Luff & Co, we wish you all the best in your new chapter and do hope you will recommend us to friends and family in the future.
★★★★★ 5/5
GoogleI can’t thank David King and the team at Robert Luff & Co enough! David was unbelievable from start to finish, always on top of things, keeping me updated, and somehow stayed positive through every hiccup along the way. So glad I chose to purchase my first house through them - highly recommend!
Robbie · 13 November 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 13 October 2026
What a wonderful review! Thank you Robbie.
We’re thrilled to hear that David King and the rest of the team at Robert Luff & Co made your first home-buying experience such a positive one. Buying your first property can be a rollercoaster, so it’s wonderful to know that David’s communication, positivity and persistence helped guide you through every step.
We’re truly grateful you chose to purchase your first home with us, and your recommendation means a lot. Wishing you many happy years in your new home. All the best.
★★★★★ 5/5
GooglePurchased and Sold through Robert Luff and would be happy to use again.
Heb and the team have done a great job with our listing and have been helpful and enthusiastic throughout.
Every time we needed to call and speak to somebody they were on the other end of the phone, and communication and updates have been great.
We got a good price on our purchase and sale. Everything you need from a good estate agent really - would recommend!
Oliver · 11 November 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience buying and selling through Robert Luff & Co. Heb and the team in Hove will be thrilled to know their hard work and communication made the process smooth for you. We really appreciate your kind words and recommendation, it means a lot to us. Wishing you all the best in your new home, and we’d be more than happy to help again in the future should you need our services.
★★★★★ 5/5
GoogleAll dealing with Robert Luff staff have been friendly and helpful. Their speed of response to any questions or concerns I raised has been impressive.
Chris · 29 October 2025 · Robert Luff and Co Lancing
Agent replied · 12 November 2025
That's great to hear Chris. Thank you for taking the time to leave us such a lovely review. We do hope you'll return should you need our services again in the future.
★★★★★ 5/5
GoogleWe have just sold our apartment through Robert Luff & Co. Cannot thank them enough! Their staff have always been friendly and helpful, making the process simple and straightforward. A special mention to one of their Directors, Heb. We have …
Aron · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your kind words and for choosing us to sell your apartment. We’re delighted to hear the process felt simple and straightforward, and that Heb and the team were able to support you throughout. Your recommendation means … More
★★★★★ 5/5
GoogleHighly recommend Robert Luff Estate Agents, they were incredibly helpful and professional throughout the sale of our property.
Emma · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
That's so wonderful to hear! Thank you for taking the time to share your experience Emma and leave us a fantastic review! We do hope you'll continue to recommend Robert Luff & Co to friends and family in the future. Thank you again for choosing us.
★★★★★ 5/5
GooglePhil at Robert Luff was excellent in my recent purchase of my first property. He handles things promptly and I never felt like there was anything I couldn't ask for. Great service and a smooth purchase process!
Joe · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you for your lovely review and congratulations on your first home! We’re so pleased to hear Phil was able to guide you through the process and make everything feel smooth and straightforward. Your kind words mean a lot, and we wish you all the best as you settle into your new property. Thank you again for choosing Robert Luff & Co
★★★★★ 5/5
GoogleCan I thank the whole team from the first viewing to completion, they were great . Heb was my contact point and he was chasing issues and really made it all happen . Many thanks
Narinder · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you for taking the time to leave us such a positive review Narinder. We're pleased to hear you had such a positive experience with the Hove Team and do hope you'll continue to recommend us to friends and family in the future. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleWe've been shown a couple of properties by Charlie. He really impressed us with his local knowledge of the area and neighbours on one of the viewings in particular. Charlie has been very helpful and not at all pushy.
Katie · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for taking the time to leave Charlie such positive feedback Katie. We do hope you'll continue to recommend our services to friends and family.
The Hove Team @Robert Luff & Co
★★★★★ 5/5
GoogleReally good service from the team in a challenging market they managed to sell my flat and chase it through to completion for me.
Nick · 17 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you for taking the time to leave us such a glowing review Nick, so pleased you managed to get your flat sold with the Team in Hove. We wish you all the very best in your new home and do hope you'll recommend us to friends and family in the future.
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish. I bought apartment/shared ownership. Agent who did viewing was professional, polite and had very good manners. Then Phil, Director, took over. Phil was great, prompt responses, called when needed, he was always up to date with all the information/stages, chased broker/solicitors up, negotiated between buyer/seller. Phil even helped to organise things that were not really his responsibility. Things like WiFi in the flat/buying and selling kitchen equipment/curtains. Absolutely amazing. This was my first property, I had no idea what I’m doing, but I felt like I’m in good hands the whole way. Thank you for making things go so smooth. Lilly
Simple · 11 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much Lilly, for such a wonderful review and for sharing your experience. Buying your first property is such a big step, and we’re delighted to hear that Phil and the team were able to make the process feel smooth and supportive from start to finish. It’s great to know that the extra touches made a real difference and helped you feel in safe hands. Congratulations on your new home, we wish you every happiness there and we do hope you'll continue to recommend Robert Luff & Co to friends and family in the future.
★★★★★ 5/5
GoogleJust sold, completed and exchanged via Robert Luff & Co. We had an amazing experience with these guys and we got a first class service. Our main point of contact was Heb (he was brill) and if he was out on location then Phil, Haydn and others were able to step into the breach to deal with our queries making the whole process of buying and selling a smooth operation. Their attention to detail was second to none and they definitely have that personal touch. I would have no hesitation in highly recommending Robert Luff for buying or selling.
Bob · 11 October 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for your fantastic review! We’re delighted to hear that Heb, along with Phil, Haydn and the rest of the team, were able to support you so well throughout your sale and purchase. It’s wonderful to know that our attention to detail and personal touch made the process smooth and stress-free for you. We truly appreciate your recommendation and are so pleased you had such a positive experience with us, thank you again for choosing Robert Luff & Co.
The Hove Team
★★★★★ 5/5
GoogleA lovely team, really helpful and communicate. I liked the simple messaging when there was a viewing request and that they don't use an automated system to feedback. This was by email or over the phone. What I am especially grateful for is …
Miss · 17 September 2025 · Robert Luff and Co Hove
Agent replied · 17 April 2026
Thank you so much for taking the time to leave us such a glowing review. We’re really pleased to hear you found the Hove team helpful and appreciated the personal communication throughout the process. It’s great to know that Phil’s support … More
★★★★★ 5/5
GoogleWe had to sell my mums park in lancing as she went into a home, from the start Natalie and the team couldn't do enough for us. Once we had the property was ready for valuation Natalie came and gave us a fair guide price. We ran everything …
Keith · 16 September 2025 · Robert Luff and Co Lancing
Agent replied · 10 September 2025
Thank you so much for taking the time to leave such a thoughtful 5-star review Keith. We’re so pleased to hear that Natalie and the team were able to support you and your Mum through the whole process with care, clear communication, and … More
★★★★★ 5/5
GoogleI had a few valuations and chose Robert Luff to sell my property based on the in-person interaction and I definitely believe I chose well with Robert Luff.
From start to finish, Natalie was helpful and supportive, and managed to get an …
Georgina · 16 September 2025 · Robert Luff and Co Lancing
Agent replied · 10 September 2025
Thank you so much for your thoughtful review Georgina. We’re so pleased you chose Robert Luff & Co and that Natalie was able to support you throughout what turned out to be a challenging process. It’s wonderful to hear she was there every … More
★★★★★ 5/5
GoogleAbsolutely fantastic from start to finish they go above and beyond to help definitely highly recommend thanks to james natalie and callum
Mike · 10 September 2025 · Robert Luff and Co Lancing
Agent replied · 12 November 2025
Thank you for taking the time to leave the Lancing Team such a positive review Mike, thank you for choosing our services. We do hope you'll recommend us to friends and family in the future.
★★★★★ 5/5
GoogleWe had an excellent experience with Robert Luff, Worthing from start to finish. From the Team arranging viewings and showing us numerous properties, providing us in depth information about the properties with viewed and their polite and professional manner throughout. Luke handled all of our enquiries and answered all our questions about the house we went on to buy. Even though our process took several months to complete (through no fault of Robert Luff), we were kept fully informed along the way. Luke explained every step as we went through it. We would highly recommend Robert Luff and cannot thank them enough for their hard work and their endeavour to make us a happy family. We love our home and we love living in Worthing.
Pam · 4 September 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 10 September 2025
Thank you so much for taking the time out to leave us such a glowing review Pam. We’re delighted to hear you had such a positive experience with our Worthing Branch, and that Luke and the team were able to support you every step of the way. Buying a home can sometimes take time, so it’s great to know you felt informed and reassured throughout the process.
Fantastic news that you’re enjoying your new home and life in Worthing, we’re pleased to have played a part in making that happen. Thank you for recommending Robert Luff & Co, and we wish you and your family many happy years in your new home beside the Seaside!
The Robert Luff & Co Worthing Team
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