Trusted Agent profile
★★★★★
1,113 reviews across 4 offices and 4 platforms
Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,113 reviews on four platforms, rated 4.8 out of 5 overall.
1,054
Reviews on Google
All 4 offices
25
Reviews on Facebook
Business-wide
9
Reviews on Yell
All 4 offices
25
Reviews on Trustpilot
Business-wide
Robert Luff and Co's four offices, most reviewed first. Each has its own page.
Showing 1,048 reviews on Google only. Show every review
5/5
GoogleAs landlords we have considered ourselves fortunate to have the assistance and advice of Kelly Johnson of the lettings team at Robert Luff. It is important to us to treat tenants fairly and the agents' input is vital in this respect as well as looking after our own interests. Kelly has restored our faith in letting agents.
5/5
GoogleThroughout this long, drawn-out purchase, David and Jack were supportive and helpful. They always had their fingers on the pulse and were ready to do whatever it took to ensure the sale proceeded smoothly. Always courteous, approachable and available when needed. Thank you both for all you assistance.
5/5
GoogleDave went out if his way to keep us informed, to liaise with all parties and to smooth the way for us. I would not hesitate to recommend Dave to anyone buying or selling a property.
5/5
GoogleHaving purchased a property through Robert Luff I would like to thank Dave King who took me through this process. Very helpful and positive manner, nothing was too much trouble. A lot less stressful than it could have been.
5/5
GoogleJack Cottingham. Very happy with the efforts that Jack made on a difficult chain. He stayed calm and collected and worked through the issues as they arose helping us to find solutions to the issues as they arose. Always available when we needed him. Very happy with his services
5/5
GoogleWho sad buying, selling and moving house is stressful? Definitely not with this team. Excellent service from and extremely professional. They found buyers in 3 days and in the same time found us a house which we did not thing we can afford with our budget.
5/5
GoogleWe are very happy with the service we have received with the goring branch . We are due to complete this Friday after what has been a rocky road but we have got there . Jack and Jamie have both been amazing and nothing has been too much . They are both extremely friendly and efficient and have helped to get us to our dream .. thank you to all that has been involved .. definitely recommend to family and friends .. the Powers
5/5
GoogleCan’t recommend Dave enough, he’s been absolutely brilliant with the marketing and sale of our home. He’s friendly, punctual and always responds quickly to emails. It’s been refreshing to have him contact us with updates, viewings and feedback. I haven’t had to make one chasing phone call which is amazing!
5/5
GoogleI recently viewed several properties whose details were provided by Robert Luff. Their agent Jack Cottingham was most helpful and offered good advice and always went the extra mile. Although I have actually decided to pursue a property marketed by another agency I just wanted to thank Jack and Robert Luff for their help during my search.
5/5
GoogleWe cannot "Thank" Dave (Boxgrove branch) enough for all his help, advice and patience & for going above and beyond to help us secure our home when we had the worst agent & solicitors our end. We are forever grateful & can't wait to finally move in! We would recommend Dave to everyone!
5/5
GoogleJack Cottingham Has been awesome regarding trying to find us a property. Was always in contact to see how we were progressing, always happy to help, I even left my sunglasses in a property we were viewing.....what a plank🙄 but jack got them back for me. All in all I would put my trust in jack to help buy or sell my property for me. Just what you want from someone who wants to do there job 5 stars mate cheers 👍
5/5
GoogleI've had a good experience selling my house with Robert Luff estate agents(Goring by sea).David King helped me through the whole process of selling my house,very professional, corect attitude,good advice,making everything to move smoothly and successfull. I kindly recomend it !
5/5
GoogleDavid and Jack at the goring branch were great with the purchase of our new house. I highly recommend them to anyone looking for an estate agent Couldn’t have been more helpful, very knowledgable and always willing to go the extra mile. Thanks for all your help.
5/5
GoogleJust exchanged on our first property and what a journey it's been. Thank you Robert Luff Goring especially Jamie, you've been a top man throughout! Nothing has ever been too big or too small and will recommend you to all our family and friends. We look forward to working with you again in the future!
5/5
GoogleDavid was fantastic from the day he showed me properties. He was efficient , understanding, never pressuring and always kept he up to date throughout the whole process . In my particular purchase I believe he went over and above to ensure the sale went through . I also found everyone else helpful and David always returned my call . Highly recommend .
5/5
GoogleExcellent estate agent, went above and beyond to provide an exceptional service, and didn’t slow down when things were falling apart due to last minute pull outs. If I could give more than 5 stars I would - I strongly urge you to use the team here for your house sale. Jamie, Dave, Jack and Laura were professional throughout and are a credit to their industry.
5/5
GoogleJust sold my house through these guys. David was a wonderfully friendly agent who kept in good contact, answering any questions we had, as well as keeping us up to date on the situation of our sale. 100% will look to deal with them again in the future if we can, it made a stressful period (as any sale can be) much easier to manage.
5/5
GoogleFive Star rating? You need TEN STARS!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 We have had a very long-winded process, with the purchase of our new property, in Goring-by-Sea, but our moving date is now only two days away, & we couldn’t be happier. Selling two properties, to buy one big one, from South London, to the coast, has been very eventful, to say the least. The team at Robert Luff have been fantastic, especially Jack Cottingham, who was with us on our first viewings, right the way to the end. He has kept us in the loop, & has constantly updated us on absolutely everything. Great communication, friendly, & always approachable! A big thank you to you Jack, & all the team. Regards Jace & family The new “Goring Grima’s” 😁👍🏽😁👍🏽
5/5
GoogleIf you are looking to buy or sell a property then Dave King is your man, Listened to our requirements, found us the perfect house and has been on the end of the phone when ever need, Quick to respond to emails, Nothing seems to much trouble. All members of staff are keen to help. Would highly recommend Robert Luff & Co
5/5
GoogleI have recently had the pleasure of dealing with Dave, Jack, Jamie and Laura from the Goring Branch and was very impressed by the service and communication. They are a great team and made my purchase go very smoothly. Top class !
5/5
GoogleAfter losing my mum last year the day came that I put her house on the market. From the moment Robert Luff came on board I felt in a safe pair of hands and we have sold the property within a 2 month timeframe. A special thanks to David King who went above and beyond in terms of customer service for me! I would definitely go to Robert Luff when I come to buying my own property or sell!
5/5
GoogleExcellent service, very friendly and professional people. David King was our main contact and he was really helpful with his positive manner, always responds very quick to emails, giving enough support and explanations when we stuck. A big thank you to Dave for his all effort and it was a lot less stressful than we thought. Would highly recommend..
5/5
GoogleThe team at Robert Luff in Goring have been nothing short of amazing throughout the sale of our house and the purchase of our new one. From the listing and great quality photograpghs, getting people through the door and selling (STC) in under two weeks to chasing and updating the whole chain effeciently through to exchange and completion (not easy at times), the service has been first class. Staff are friendly and approachable and I'll be sad not to wave at them as I walk past with the dog when we have moved! Happy to pay them their fees :)
5/5
GoogleThe process of buying and selling a house isn't easy but having Dave, from the Goring branch, assist us has made the process a lot smoother. He was always on hand to answer any questions or queries we had and helped a lot with communication between all parties involved. Nothing was too big or small of an issue. Would highly recommend.
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The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 438.
The four Robert Luff and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Worthing won Trusted Agent, Hove won Trusted Agent and Worthing won Trusted Agent.
