Trusted Agent profile
★★★★★
1,113 reviews across 4 offices and 4 platforms
Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,113 reviews on four platforms, rated 4.8 out of 5 overall.
1,054
Reviews on Google
All 4 offices
25
Reviews on Facebook
Business-wide
9
Reviews on Yell
All 4 offices
25
Reviews on Trustpilot
Business-wide
Robert Luff and Co's four offices, most reviewed first. Each has its own page.
Showing 1,048 reviews on Google only. Show every review
5/5
GoogleWe could not have asked for any more in the sale of our house, Jamie, Dave & James have gone above and beyond our expectations, nothing was too much trouble. Sold on the first set of viewings for higher than expected. Throughout the progression of our sale they have been in constant contact and have dealt with any issues amazingly well. Could not recommend them highly enough. Simply amazing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRobert Luff went above and beyond in assisting us with our purchase. A special mention for David King who sold us the property, he is professional, friendly and gets the job done without fail. David lead this transaction to completion and without him providing continuous updates, chasing all parties we would have had a much tougher time than we did. Thank you David and the whole team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJamie was fantastic. He was dealing with the sale of my house and he was extremely proactive in finding a buyer for me and kept in touch with me throughout the sale. All the team in Goring are really helpful. I can not recommend them enough, would definitely use them again, hope I’m not going to have to for a while
5/5
GoogleI just finished a flat purchase and can not thank enough Robert Luff & Co Goring for their continuous support and help during this difficult time of COVID-19 pandemic. Jack and Jamie are very professional , responsive and always happy to go extra miles for their customers. You can contact them asking any questions and they are always there to greet you with kindness and willingness to help. They are stars and have the best interests of their customers at heart. It was my first buy and they were always there for me if I had any questions or needed support. Five hundred stars services . Highly recommendedPositiveResponsiveness, Quality, Professionalism
5/5
GoogleDave King was an absolute legend! When it came to sale of our house as you can guess with any house sale it was full of ups and downs. Dave was always at the end of the line answering every question and even chasing down the most difficult people. Like with any busy business I will say it is what you make it, and once we had established how we wanted to be communicated with the whole team at Robert Luff couldn't do enough to accommodate. They are very professional about any feedback given and act on it immediately. Working well together drove the best sale price from the property, and managed to gain not just one sale agreed, but a second within a week of the first falling through. I wanted to finish by saying another massive shout out to Dave. With one of the longest drawn out sales, he did everything to speed things up. Suggesting solutions to every problem and chasing down every contact to get the result through. I think with his skills and tenacity he could find the lock ness monster if a customer needed him to. Truly recommend them for the sale of your house, if you want a warm friendly, but professional approach to reach you houses full sale potential. P.S. Promote Dave, you don't find potential like his everyday.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have had the pleasure of dealing with Dave through the process of our property purchase with Robert Luff. It has been a very stressful transaction, due to delays at the bank (nothing to do with RL), but the service we have received from Dave has been excellent. We've been kept updated throughout the purchase, he has chased solicitors and ensured everything has been done in a timely fashion. I'm really impressed with the service received and I would recomend Robert Luff without hesitation.
5/5
GoogleWhat can I say about Jamie Bryant and his team at Robert Luff in goring that hasn’t already been said! They photographed, marketed and sold our house in Goring allowing us to move to Leicestershire even during the pandemic. They go way beyond the norm to ensure your property is marketed and presented in the most professional manner. Always striving to get your sale or purchase completed as quickly as possible even when things go awry, and always with the minimum of fuss to you. They certainly go to infinity and beyond wherever possible to chase up any other slow moving agents and solicitors in order to get you moving into your new home. Nothing is too much bother, they continually keep you updated with regard to your sale and subsequent purchase always setting your mind at rest and discussing any concerns with you. Always smiling and helpful, to be honest they become more a part of your family than just another Estate Agent and when you complete your move, they are happy to chat to you about the move and how it went. Their charges are reasonable but their advice and helpfulness is absolutely priceless. If you’re selling or buying I would certainly recommend Jamie Bryant and his team at Robert Luff in Goring as your agent of choice, in a word they were amazing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy house was on the market with another local estate agent and didn't sell. Jamie and his team were absolutely fantastic. Within a few weeks I had several offers and my house has now sold. Jamie was on hand throughout the progression of the sale and was incredibly proactive. I can't speak highly enough of Jamie, Dave and the team at Robert Luff in Goring. First class service and really nice, professional, friendly and knowledgable team.PositiveProfessionalism
5/5
GoogleI cannot praise Robert Luff in Goring highly enough. Dave and James were absolutely fantastic throughout the whole process. They were hungry for my business and right from the first meeting it was clear they really knew their trade. They instilled a great sense of confidence and were always quick to respond to any questions I had, making sense of legal speak and providing the perfect middlemen between lawyers, purchasers and myself. They were extremely personable and always went the extra mile on everything. When the inevitable minor bumps in the road occurred, they were calm and reassuring and I was always left feeling I was in safe hands. Reflecting now, I think what impressed me the most was that not only were they excellent negotiators but they understood the importance of good client service. This is a truly professional outfit and I wouldn’t hesitate to recommend their services to anyone buying or selling a property. Can I give them 11 out of 10?!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAssistant Manager, David King, handled our sale and has been fantastic from the start (when he visited us and was great with our 5 year old son!) and throughout the whole process. Dave has great knowledge of our area and suggested things we would have never have thought of (eg. selling our garage in a compound separately). He has also been a great help in printing documents and liaising with our solicitor. Nothing has been too much trouble and we would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank you to Dave, Jamie and James at Robert Luff Goring branch. They have handled the sale of our house admirably and Dave even introduced us to the house we are now buying too. The team are very responsive, willing to chat things through and always kept us well informed during the various stages leading up to exchange/completion. We would comfortably recommend them to anyone else looking to buy and/or sell a home.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat service from the team at Robert Luff, Lancing. Particular thanks to Dom, Natalie and James who couldn’t have been more helpful despite us all living and working in the most challenging times! Thanks guys, really appreciate it.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic review Kathryn, we so pleased to have been able to assist you through the difficult process. We do hope you will recommend our service to friends and family in the future. Thank you again for choosing Robert Luff & Co All the Team @ our Lancing Branch
5/5
GoogleI have had a very good experience buying a property with Robert Luff Lancing, James and Jordan have been helpful and quick to respond to emails and phone requests, even through the COVID-19 restrictions. I would recommend this estate agency and would use again if the need arose.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words Pat. We were very pleased to help you get moving and find you a new home. Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleAll the team at the Lancing branch have been exceedingly helpful and diligent throughout the process of selling our house. The team are always upbeat and have lots of knowledge to share. They work hard and really make you feel like you are a valued customer by listening to you and working with you.PositiveQuality
Thank you for the wonderful review Charlotte, we are so pleased to hear your received excellent service from the Team at our Lancing Branch. We do hope you will recommend their service to friends and family in the future. Thank you again for choosing Robert Luff & Co - All the team @ our Lancing Branch
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thank you very much for the positive feedback Pete. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants. All the best in your new home! The Robert Luff & Co Worthing Branch
5/5
GoogleRating only, no written review.
Thank you for the 5 Star Review Jayne.
5/5
GoogleRating only, no written review.
Thank you for the 5 Star Review Hilary.
5/5
GoogleRating only, no written review.
Thank you for the 5 Star Review
4/5
GoogleRating only, no written review.
Thank you for the 5 Star Review Fiona The Robert Luff & Co Worthing Team
4/5
GoogleRating only, no written review.
Thank you for the 4 Star Review Tayla. The Robert Luff & Co Worthing Branch
5/5
GoogleRating only, no written review.
Thank you for the 5 Star Review Ricky. The Robert Luff & Co Worthing Branch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 438.
The four Robert Luff and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Worthing won Trusted Agent, Hove won Trusted Agent and Worthing won Trusted Agent.
