Trusted Agent profile
★★★★★
1,113 reviews across 4 offices and 4 platforms
Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,113 reviews on four platforms, rated 4.8 out of 5 overall.
1,054
Reviews on Google
All 4 offices
25
Reviews on Facebook
Business-wide
9
Reviews on Yell
All 4 offices
25
Reviews on Trustpilot
Business-wide
Robert Luff and Co's four offices, most reviewed first. Each has its own page.
Showing 1,048 reviews on Google only. Show every review
5/5
GoogleWe recently had to go through the difficult process of selling my late Mother's property and found all the team at Robert Luff friendly, very responsive and professional. Although our sale overall proved to be far from straight forward for various reasons, particular thanks goes to Richard who's help in the interim was invaluable.PositiveResponsiveness, Professionalism
5/5
GoogleThis is the first time we have rented out our property but felt that Robert Luff were efficient and sensitive to our needs as a new landlord right from the start. Lauren Carlton was professional, knowledgeable, friendly and very responsive to all our questions - a pleasure to deal with!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the kind review Sam! We will pass your comments onto Lauren and the Lettings Team . Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for Landlords. All the best in your new home. The Robert Luff & Co Lettings Team
5/5
GoogleJames Porter at Robert Luff brought to my attention an area of town I was previously unaware of and had not been looking at for my next property. The area had a selection of properties perfect for my needs and I soon secured a great property through him. It was smart thinking on his part after listening to my specific search criteria and I'm very pleased he took the lead on it. Great work James!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMassive thank you to Jamie! From start to finish he was available to us, answering questions, even arranging for quotes for house clearance. He really went above and beyond my expectations...and he set pretty high service expectations from the day we first met! He did everything he promised, exactly when he promised and I felt I could trust him during a difficult time for my family. Thank you Jamie. I couldn’t recommend you and Robert Luff highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI can't recommend enough Robert Luff for an amazing service they have given in purchasing my first home. A huge shout out to Dave King who is always responsive, proactive in pursuing with the involved parties and has been supportive along the in an otherwise stressful first home purchase. He went above and beyond in getting things done and was always patient and lent an ear to hear out to me whenever needed. I strongly recommend to anyone who is looking for a Estate Agent service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe were so fortunate to work with Jamie Bryant and his team from Robert Luff who made the purchase of our first home as simple as possible. He was always there for us ensuring fast communication and matters dealt in a timely matter between the parties. Excellent communication, stress free service, helpful and reliable. We would highly recommend Robert Luff and the office in Goring in particular.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom start to finish David King was helpful, efficient and knowledgeable. Any issue which came up he had a solution or suggestion before my solicitor even contacted me. There were a number of issues along the way and as a first time seller I felt comfortable that David had these issues in hand. I couldn’t recommend David enough. Robert Luff as a whole have been friendly and professional throughout even if David was not in his colleagues James and Jamie picked up any questions without hesitation. All in all great service and if I need to move again David will be the the first person I call.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have just finally managed to get on the property ladder. With great thanks to all the outstanding staff at Robert luff Goring. The staff have gone above and beyond to ensure the completion on my new home. Jamie and his colleagues have been amazing. Always on the end of the phone following up any issues no matter how many times I needed their guidance they were more than happy to help. The whole team at the goring branch I can't speak highly of. I would and will be recommending Robert luff to all my friends. One happy new home owner. Raquel HillPositiveResponsiveness, Quality, Professionalism
5/5
GoogleAs a first time buyer, I was new to the whole process. Boy can it be stressful. I chose a rubbish solicitor, we had multiple set backs and covid didn't help. But the team at Robert Luff during the whole process were exceptional. Always friendly when I called, had great advice & helped me every step of the way. A special thank you James who helped deal with our awful solicitors. When I eventually come to sell, I know exactly where I'm going. Thanks you to everyone at Robert Luff that has helped me over the last few months. It is truly appreciated.PositiveResponsiveness, Quality, Professionalism
Thank you for the lovely review Thomas, a stressful process with the added stress of the Pandemic situation. Thank you for choosing Robert Luff & Co we hope you are very happy in your new home. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleGreat friendly, Professional service throughout the sale of my property. Kept me informed of all progress throughout and always someone on hand to answer any questions and queries I had. Highly recommendPositiveResponsiveness, Quality, Professionalism
5/5
GoogleDave & James have been exceptionally accommodating and helpful throughout the purchase of No4 Redwood Close. They are both extremely personable but always project a highly professional attitude. Latterly, Dave has shown enormous support during watch has been a very lengthy, and sometimes, frustrating process. I thank them both very very for all their support and kindness. I will certainly be looking to these guys and Robert Luff company to help with our next buy to let purchase and will recommend you all with confidence. Thank you so much Dave & James 👍👏👍👏👍👏 My very very best Dave ReedPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleAdam was very helpful, attentive and went the extra mile with a tricky sale and purchase. Would definitely recommend. Thanks guys!PositiveResponsiveness
5/5
GoogleJust recently moved with Robert Luff, cannot thank them enough for their hard work, great response and fast moving, Lauren has been great. Highly recommended !PositiveResponsiveness, Professionalism
5/5
GoogleBig shout out to Richard Wetherell at Robert Luff who used his years of experience and common sense to get a difficult sale through. Getting an Offer is the easy part of a sale, it is the aftercare that matters.PositiveProfessionalism
Thank you very much for the 5 Star Review Nicola. We will pass your comments onto the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Worthing Branch
5/5
GoogleI have been really impressed by Robert Luff and Co. They have been extremely helpful and have made the process as stress-free as possible. Their communication is clear and they are always happy to answer any questions. Thank you!
Thank you very much for the kind review Emily. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleVery professional and always helpful. Heb & Dom answered all queries promptly and liaised with solicitors to progress sale and purchase. A five star service. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the 5 Star review Dave! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleWhat excellent service from Heb and Dom at Robert Luff. They may the whole process very easy to sell our apartment. Would certainly recommend them!PositiveProfessionalism
Thank you very much for the kind review Andrew. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleBuying through Robert Luff Hove was a breath of fresh air when dealing with estate agents. Heb and his team were very efficient and helpful throughout the whole buying process to make sure it all went through swimmingly. 5 Stars - Thanks guys!
Thank you very much for the 5 Star review Jack! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleWe could not speak more highly of this estate agency. From the initial consultation for our flat, Heb kept us up to date and really worked with us to get the best overall offer. As soon as our offer was accepted, Dom went above and beyond to push through the sale and purchase which became quite tricky in the end.
Thank you very much for the kind review Jamie. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners. All the best in your new home. The Robert Luff & Co Hove Branch
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleLauren Carlton was very helpful in a very difficult situation with lockdown coming and going. thank youPositiveResponsiveness
5/5
Googlebrilliant estate agents, look after their clients and always put your needs first
5/5
GoogleAmazing work in a difficult time , would defiantly use again well done Dave .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 438.
The four Robert Luff and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Worthing won Trusted Agent, Hove won Trusted Agent and Worthing won Trusted Agent.
