★★★★★ 5/5
GoogleEstate agents are rarely popular and often get a bad press.
But there are exceptions who can win hard- earned praise.
One such is Phil Bennett, director at Brighton agent Robert Luff.
“Big Phil” has helped us navigate through a truly dreadful period for home buyers and sellers. It began with the death of the late Queen Elizabeth 11, continued through Covid and teetered on to the economic maelstrom caused by Liz Truss.
Even now, the UK economy, including the housing market, is still in the doldrums.
But Hark, The Herald Angels are starting to Sing. Homes are selling. Smiles are beginning to form on the faces of the Property Prolateriat.
And it’s thanks to agents such as “Big Phil” who suck up the pressure from buyers and sellers like a human sponge.
If ever the sobriquet “Keep Calm, And Carry On” applied to anyone, it’s Mr Bennett, aided and abetted by his enthusiastic wingman Charlie.
Thanks for a professional, cool and thorough job throughout.
Five Stars. Well deserved.
Chris and Aileen, Fiveways, Brighton.
Christopher · 27 November 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleWe happily recommend this Estate Agent
All the Sales team and office manager Luke have been very professional and got us a sale secured
A big shout out to Jade as she helped to get us to the finish line !
We couldn’t have asked for a more supportive and pro active sales team!
10/10 from us
Thank you all !!
Angelika and Dave
Angelika · 20 November 2024 · Robert Luff and Co Worthing (30 Guildbourne Centre)
★★★★★ 5/5
GoogleGreat service, friendly, honest and informative. Highly recommend Natalie and team.
Sophia · 16 November 2024 · Robert Luff and Co Lancing
★★★★★ 5/5
GoogleThank you very much to Natalie and the staff at Robert Luff & Co in Lancing! They supported us through the purchase of our home - we are very grateful for their help, expertise and communication through the process. We highly recommend their services and couldn’t have done it without them.
Katie · 16 November 2024 · Robert Luff and Co Lancing
★★★★★ 5/5
GoogleWe were very happy with Natalie who dealt with the sale of our house when we market it with Robert Luff Estate agents Lancing Branch. Very professional and helpful. Went out of her way to keep us up-to-date with the sale.
Mike · 16 November 2024 · Robert Luff and Co Lancing
★★★★★ 5/5
GoogleCan't recommend Robert Luff more highly. Heb and the team went above and beyond on many occasions. I had trouble getting straight answers out of my solicitor but Heb was always on hand to offer advice and lend a hand. He made what can be a stressful process that much easier. Will be recommending them to anyone I know trying to get a home. Thanks Heb!
Freddie · 6 November 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleRobert Luff have been great throughout the whole process of buying our property. Great communication and they are always very accommodating. Lovely team and would definitely recommend!
Jo · 4 November 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleGreat, Friendly, accommodating and knowledgeable team, I am very happy with my experience, Thanks you.
Matt · 3 November 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleHeb and the team at Robert Luff were excellent from the very start of our house sale process, right up to moving day. Always helpful, regular communication and answered all of our questions. Would recommend
Gemma · 22 October 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleI want to publicly say a huge thank you to Jamie and his team for truly outstanding service on their handling of the sale of my late mother's property.
Jamie made it abundantly clear from our initial meeting that he wanted to be appointed to sell the house and his engaging personality , great humour twinned with his enthusiasm and breath of knowledge of the local market made it an easy choice to engage Robert Luff.
Jamie as agreed organised a superb presentation of the house, which sold two days after going on the market, quite remarkable.
I was kept fully informed by Jamie of the progress of the sale, any issues were quickly communicated and swiftly dealt with. I always felt that I was in safe hands, there was no stress.
I would recommend Jamie and Robert Luff without hesitation, they were just superb.
Peter · 11 October 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleHeb was amazing in finding a new family to live in what was our childhood home. With Probate involved I was expecting it to very tricky but he worked with solicitors, the buyers and us the sellers all throughout the process. I can’t thank him enough for how he dealt with us at what was a sensitive sale. I’d highly recommend them at Robert Luff to anyone I know. 10/10
Dan · 9 October 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleI employed Robert Luff and Co to sell my property in Lancing and found Let them to be friendly, helpful, very efficient and would not hesitate to use them again. I would like to give a huge shout out to Natalie for of her help pushing my sale through, she was very professional.
Thank you Natalie.
Anthony · 4 October 2024 · Robert Luff and Co Lancing
★★★★★ 5/5
GoogleOn initial valuation the team were extremely kind and passionate about our house. They listened to everything we had improved and made sure to emphasise this on viewings. It was refreshing to have an agency so dedicated and knowledgeable about a property they are selling. Due to failed onward purchases etc it took a bit longer to sell, they never gave up and even helped us find an amazing property. If you are looking to sell I would recommend them, they are all very knowledgeable in their field and when viewings take place I would recommend Jane to hold them as she could sell sand to the desert! They are great and once we have finished renovating our new home we will have them back to value just in case we fancy another go around. Thank you so much to Luke, Harvey, Jane, Jade, Dom, Max, Jack and all of the team who stuck with us!
Laura · 1 October 2024 · Robert Luff and Co Worthing (30 Guildbourne Centre)
★★★★★ 5/5
GoogleJamie, Dave and team have been absolutely amazing throughout the entire moving process! Moving home is such a stressful time but they made it effortless with their professionalism and expertise guiding me through every stage.
The team have a great rapport with one another all going above and beyond with advice and their service- I truly don’t know what I would have done without them and I would highly recommend them to anybody.
Thanks again Jamie and Team!
Conna · 27 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleWe brought and sold a house in a chain recently and Dave at the Goring branch done a fantastic job keeping us informed, keeping the chain progressing and even helping with the paperwork where needed. Overall a great experience
Lan · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleIt's been a pleasure working with Jamie and the team at Goring. At our first viewing Dave gave us so much time to look around that we felt confident offering straight away. From then on, Jamie guided us through the process with patience and understanding. A massive thank you to you all 👏 …
Jamie · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleGreat communication throughout the process, and always super flexible with viewings and helping us contact others! Would 100% recommendation. Jamie was our estate agent and as first time buyers made the experience amazing and as easy as possible, very good at answering concerns we had too :)
Jade · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleAmazing service from start to finish. David stayed in constant contact with us through the whole process and went above and beyond in getting us the result we wanted. We really felt understood through all the frustrations and the continuous line of communication was very appreciated. Can't recommend Robert Luff & Co Goring enough, and David was an absolute star!
Matt · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleDave and his team were absolutely amazing and very supportive through an extremely stressful time. Daves communication was second to none and he constantly listened to every moan and whine we delivered his way. Dave and the team went beyond the extra mile to help us to a satisfactory conclusion and we would very highly recommend all at Robert Luff Goring to everyone who was in need of a local estate agents.
The biggest of thanks to all there but especially to Dave who was literally the saving grace throughout a long process.
Debra · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleExcellent Estate Agents.
My recent experience with Estate and letting agents hasnt been great at all but Dave and Robert Luff have changed that. Firstly Dave was very knowledgeabke about the property he showed us. He was able to offer good advice without pushing an agenda. After we had an offer accepted on a house he and the whole team has been incredibly helpful in helping us navigate the process and has done it all in a very professional and friendly manner. The people we have bought the house off have also told us how great they have been.
I would go to them first every time.
Dan
Dan · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleThe staff at Goring by Sea gave amazing service. Dave assisted us throughout and went above and above in terms of customer service. Jamie was also really supportive and helpful.
I sincerely appreciate their expertise and dedication to providing a flawless experience, and I highly recommend their services to anyone wishing to sell their property.
M · 25 September 2024 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleWhat a wonderful organization. From Charlie who first showed us the property, to everybody I spoke with on the telephone - and Heb who was extremely efficient, prompt and kind throughout what was a bit of a complex situation. Highly recommend the Hove organization and wish them continued success.
Sandra · 23 September 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleThe team at Robert Luff (Hove Branch) have been brilliant, fantastic in particular Heb Bailey and Phil. Nothing too much trouble, always smiling, always helpful. Cannot praise them enough as they are so professional and just really nice guys. Thank you guys.
Maggie · 23 September 2024 · Robert Luff and Co Hove
★★★★★ 5/5
GoogleRobert Luff helped us to sell our flat earlier this year and were incredibly helpful and dedicated throughout the process. In particular they maintained constant communication and gave regular updates which helps so much with what can be a challenging process. Highly recommended, thanks especially to Phil.
Ashley · 23 September 2024 · Robert Luff and Co Hove
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.