Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,195 reviews on two platforms, rated 4.7 out of 5 overall.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Richard James's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat estate agents. Well informed, helpful and lovely people. Would highly recommend if moving house, will make it a smooth journey all the way. Many thanks to Ollie, Rachel, Victoria and mike. 5 star service
Thank you Keith for giving us a five star review. It was a pleasure to help you sell your home and we wish you all the best in the future.
5/5
GoogleI dealt with Colin and his team at the Bletchley branch and they were very helpful, keeping me up-to-date and taking away the stress and worry of a property sale. Always available and very helpful. I would highly recommend Colin and his team if you are selling your property
5/5
GoogleWe were very satisfied with the service which we got. All of the staff were friendly, courteous, conscientious and efficient. We received some helpful advice and the staff listened to our concerns. We would be happy to recommend them to others
5/5
GoogleColin and his team did a fab job selling my dads house, they did this with passion, commitment and dedication and always polite and friendly, whoever you speak to in the wider team. Will definitely use again 🎉🙌 …
5/5
GoogleWorking with Joseph from Richard James Estate Agents has been a fantastic experience. He has been professional, reliable and incredibly supportive from the very start. Any question we had, he answered clearly and patiently, always making …
Thanks Jason from all the team at Richard James, Mill Hill ,NW7
5/5
GoogleRating only, no written review.
Many thanks Justin from all the team at Richard James, Mill Hill, NW7
5/5
GoogleFantastic service from first viewing to completion, very communicative and easy to work with. The team at the Hemel office were also great at chasing up solicitors (both mine and the vendors!) to keep moving the process along and guided me through the purchase process step by step.
5/5
GoogleThe agent was great, showed us around some houses, first house he showed us was top notch. He helped us through every stage even when the sale fell through. Within a week he had another house perfect for us and he helped us through the whole process, communicating at every stage. He is not just any old Tom, Richard or Harry, he is… The Tom Wilkinson.
5/5
GoogleThank you so much for warm and valuable guidance , special thanks to Tom. We are happy with overall process till now.
5/5
GoogleSofia has been absolutely fantastic to deal with and been with nothing but help and support throughout the whole process cannot fault her whatsoever an absolute pleasure to deal with thank you so much once again …
Dear Anthony, Thank you so much for your wonderful review! We’re delighted to hear that Sofia … More
4/5
GoogleJasmine from the Purley office was very helpful and friendly. She was also quite knowledgeable on both properties despite it being only her second or third week in the job. She was a pleasure to deal with.
Dear Catherine, Thank you so much for your kind feedback. We’re delighted to hear that Jasmine … More
5/5
GoogleHad a great viewing with Jasmine, she’s was friendly and very informative about the property.
Dear J L, Thank you for your kind feedback. We’re delighted to hear that you had a great … More
5/5
GoogleThe team did well from the start to finish . The contact person ,Elizabeth Powell was amazing. Thanks again
Thank you very much! We are happy to have supported you along the way.
5/5
GoogleGreat communication and service from the whole team. Elizabeth, the move manager really helped keep things ticking over and ensured a fast smooth process.
Thank you Andrew, we are pleased that you are satisfied with the team's efforts, all the best!
1/5
GoogleNot happy with the service at all was looking at purchasing a property took 3 weeks to get a booking. They let us put an offer in, came back asking for more money, then no communication as to what was going on, this was cash only and not mortgageable. We finally questioned what’s going on and there is potentially movement in the house but they didn’t warn us before and wasted our time. The house also had a huge apple tree in the back garden that would need £5-£10k to remove again no details of this anyhwhere in the listing. Was promised call backs and had to constantly chase. This has now put us off using them to purchase a house
5/5
GoogleElizabeth was really personable and persistent! Absolutely lovely and great customer service, regular updates and made a stressful experience more copeable! Thankyou ❤️
Really appreciate you sharing this Nicola, thank you. It’s great to hear the experience felt more manageable and that the service left such a positive impression. Hoping everything ahead goes smoothly for you.
5/5
GoogleGreat communication always knew where we were in the process, very friendly service. Many thanks to Elizabeth Powell and the team
Thanks Carol very much for sharing this. Knowing the process felt clear and friendly throughout means a lot to us. Wishing you every success as you move on to what’s next.
5/5
GoogleI bought a house using Kellies help. She was extremely nice and cooperative. I received amazing support.
Thank you for your kind feedback! We're delighted that Kellie could provide such great support during your home-buying journey.
5/5
GoogleKellie Hellier has been absolutely the best with the whole process of buying my new home. Always kept me updated and always there to answer any questions and queries. Would definitely recommend
Thank you for your kind words! We're so pleased Kellie could make the process smooth and supportive for you. Enjoy your new home.
5/5
GoogleOllie and the Richard James team are phenomenal. We spent months searching for the right home for myself and my partner - being first time buyers this is a daunting process. After looking in the area for months and dealing with other rubbish estate agents we had our first viewing with Ollie, even though the first 2 properties he showed us weren't for us they were 2 of the best ones we had seen... until the 3rd one where we were set on it from the moment we walked in. From us deciding to put a offer in for the property Ollie was with us the whole way and made sure everything was clear and well communicated. After our offer was accepted we had a couple of follow-up visits which were great. Ollie was also fantastic in keeping us in the loop with all our questions and updates. Further to this Ollie actually saved us time and money by sussing out a mistake from our solicitors that we were none the wiser to. This issue could've gone on for months had Ollie not intervened. Now I'm writing this review sat down in a half painted home that we can call ours. Thank you Richard James and thank you Ollie for your amazing service. Thomas and Illaria
Thank you Thomas for such lovely words, the team really appreciate the time and effort you put into giving us such a positive review. It was a pleasure to help you find your first home and we wish you all the happiness in your new home.
5/5
GoogleRichard James ESTAS is a great example of an agency with a great staff and a hardworking team who are committed to help their clients to make the right decisions. Excellent costumer service and great communication through the process of their future home. Thank you for your card as well! All the best,
Thank you for such kind words, the team appreciate it. We are glad that you found our customer service and communication good and we wish you all the best in your new home.
5/5
GoogleCharlie and the team at Romford in the last 2 months have helped us purchase a new property and sell one !! …
Good afternoon, We are grateful for your trust in Charlie and our team. We are delighted we achieved completion in two months and you were happy with … More
5/5
GoogleShelbi and her team were very helpful and supportive when dealing with a property purchase for us 👍 …
Thank you Ashley, the Barnt Green Team will be thrilled with your feedback.
5/5
GoogleI received excellent service and support for the sale of my house from the Barnt Green - Oulsnam Sales Team. Very friendly and helpful at all times and a special thank you goes to Shelbi -Branch Manager.
We really appreciate you taking the time to leave such a lovely review Keith. We will be sure to let the ladies in the office know how pleased you have been with the service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 335.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.
