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★★★★★
16 reviews from tenants across 2 offices
16 reviews of Red Key Property Services come from tenants, rated 5.0 out of 5 on average, across two offices. Checked 9 October 2026.
16 reviews from tenants, newest first, with the office each one is about.
5/5
View AgentsFirst time renting made easy
Was tipped off about RedKey by a friend, visited the house on the Monday and by Saturday had keys in hand. It was my first time renting but felt well at ease since everyone very professional and welcoming. Would highly recommend.
5/5
View AgentsExcellent
Excellent service from Rebecca and the Redkey. Couldn’t be happier with the help we’ve had. Would definitely recommend.
5/5
View AgentsGood service in general
The quality of service that Rey Key provided overall was good to excellent. The staff were friendly and helpful when it came to asking questions on the properties themselves and the payment process. There were one or two questions about the property I eventually moved into such as the presence of connected telephone lines that they weren't able to answer and I had to find out myself. In addition, I needed to send a couple more emails than usual to clarify a few technical and logistical points.
5/5
View AgentsFirst time using redkey lettings Newport
Myself and my wife Recently rented a property from redkey lettings Newport in the duffryn area and I found them to be highly professional, friendly, efficient and reliable. Very prompt with returning calls and emails etc. The whole team there were fantastic especially Samantha Thomas and Rebecca Payne. Very happy with our new home and highly recommend this professional company.
5/5
View AgentsAbsolutely fantastic nothing was too much trouble very helpful
From 1st seeing the house online to picking up the keys in a week (outstanding) everything was fabulous. The girls in the office were extremely helpful and nothing was too much trouble. Would highly recommend anyone to use this company.
5/5
View AgentsRed key letting agents
Special thank you to Beck. simple and straight forward contract and move. very helpful and efficient.
5/5
View AgentsExcellent and Professional Service
It was a pleasure to get setup in my new home with the help of Lisa Snooks and the rest of the team at Red Key. Lisa was helpful, polite and informative through all the necessary stages involved these days in renting property and she made the process very pleasant. I would highly recommend!.
5/5
View AgentsGreat Service
We used Red Key Properties to find us a new home and I have to say I was impressed with the service we received from start to finish. In particular a special mention for Lisa Snooks who was a joy to deal with and can't recommend her highly enough. Thanks Lisa and all at Red Key
5/5
View AgentsGreat Company to Work With
Delighted with the service and speed from Red Key. They found me a lovely property and moved me in in record time. Lovely to deal with, Becca, Sam and the team are all great. The property is absolutely lovely and I couldn't be happier. Highly recommended
5/5
View AgentsQuick high quality tenancy
Was able to move me into a high standard property at short notice. Easily contactable and highly hospitable. A very professional letting agent, would recommend.
5/5
View AgentsFast and thorough service
Lisa Snooks at Red Key Property Services really went out of her way to help us. We were in a rush to move into a place and Lisa was good enough to arrange a last minute viewing and then speed up our move in date to get us in as soon as possible.
5/5
View AgentsVery helpful throughout
Throughout the tenancy redkey were efficient and responded very quickly to any questions or issues we had. Always a polite and helpful member of staff on the other end of the phone.
5/5
View AgentsFriendly, Professional and extremely helpful!
After having nothing but grief from my previous estate agents (being left over 2 months with a broken boiler) Lisa Snooks and Red Key took over my property management and within 48 hours we had a boiler repair man out to fix it. Definitely one of the best estate agents I have been with. Extremely helpful and friendly and I would 100% recommend them to anyone.
5/5
View AgentsVery friendly,helpful service
Myself and another have recently rented a property from red key. I rang up around 9:30 am and i was put through to Lisa, straight away she was very helpful and managed to get me in for a viewing that afternoon. I arrived at the property and was met by Lisa who was very friendly. She showed me around the house and answered all the questions i had. I explained my situation and that i wanted to be in the property as soon as i could be and within 1 week i was handed the keys with everything sorted for me.
5/5
View AgentsVery friendly and Professional, made the process enjoyable and easy!
Sam was great at making everything feel easy and explained everything we needed to know! Great level of support and care and went a huge way to make getting our first flat a great experience! Would recommend to anyone looking for great quality and service.
5/5
View AgentsBest estate agent I have rented from
From the first property viewing I had, the staff really made me feel comfortable and I felt like they actually took the time to understand exactly what I was looking for. Being with estate agents in the past I would call about one property and that was all I would be advised on, whereas Red Key took down my whole criteria and although the property I originally called about had been rented, they were able to recommend a property that actually suited me much better. Upfront explanation of costs was another huge reason I am writing this review. I knew exactly what I would be paying and what it was for; a breath of fresh air. I'm now all moved in and happy, so thank you Red Key.
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16 reviews from tenants across two offices, rated 5.0 out of 5 on average. For example, Peter wrote: "The quality of service that Rey Key provided overall was good to excellent. The staff were friendly and helpful when it came to asking questions on the ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.