Trusted Agent profile
Verified
★★★★★
257 reviews across 2 offices and 2 platforms
Red Hot Property has two offices, in Hexham and Prudhoe. Together they have 257 reviews on two platforms, rated 4.8 out of 5 overall.
Send Red Hot Property a message.
Red Hot Property's two offices, most reviewed first. Each has its own page.
Red Hot Property branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently purchased a house through the Prudhoe branch. The offer was accepted within hours of the house going on the market due to their excellent communication and professional service. Highly recommended!!PositiveResponsiveness, Quality, Professionalism
Thanks Amy, Mel is a star isn't she - Ill pass on the message
5/5
GoogleI recently sold a property through RHP Prudhoe, i dealt with Melanie throughout. I sold in August and due to COVID completed in December due to delays in conveyancing. Melanie was the only person i could rely on throughout the whole process. I was let down by solicitors and other estate agents in the chain but Melanie was fantastic. From start to finish, she was extremely responsive to questions, emails and kept me informed throughout the whole process. I wouldn't hesitate to recommend RHP to other people and will definitely use them again should the need occur. They offer great service and value for money in comparison to other agents. Thanks againPositiveResponsiveness, Quality, Professionalism, Value
Thanks Lily and glad our Melanie was fantastic
5/5
FacebookExcellent service from Melanie at the Prudhoe office - cannot recommend enough. Always on hand to answer questions and to guide you through the whole selling process, she really is fab! X
Thank you so much Becky hope your settled in now and you know where I am when your looking to move x
5/5
FacebookWe have been in contact with local agents over the last year and have to say that our dealings with Red Hot Property in Hexham has been our best experience. Responsive and great level of service. Special mention to Cheryl who gave us a virtual tour of a property during lockdown and Matthew who also gave us a virtual tour of a property and has made rental of our new home simple - thank you.
5/5
GoogleI recently purchased a house through the Prudhoe branch. The offer was accepted within hours of the house going on the market due to their excellent communication and professional service. Highly recommended!!
Thanks Amy, Mel is a star isn't she - Ill pass on the message
5/5
GoogleLooking to move house can be really stressful but we have found this process to be really easy with the professionalism of the staff at red hot property prudhoe. They have great communication and always keep us up to date with what is on the market at the minute. Excellent service and a team that knows what their customers need.
Thank You Mark for the Review - we really appreciate it
5/5
GoogleGreat team and very professional. We have Matthew Scott as our go to man who deals with tenants and forwards any problems we or they might have. I have found him a pleasure to work with and a credit to his employer. Hoping for many more happy years dealing with you.
Thanks for the review
5/5
GoogleRating only, no written review.
Thanks Jade
5/5
GoogleRating only, no written review.
Thanks Andrea for the Review, we really appreciate the support
4/5
GoogleRating only, no written review.
Thanks for the review Valerie
4/5
GoogleRating only, no written review.
Thanks Adam
5/5
GoogleRating only, no written review.
Thanks Shelley
4/5
GoogleVery helpful staff
Thanks Susan
5/5
GoogleHelpful service, appreciated guidance and advice
Hi Maureen, thanks for the review
5/5
GoogleBrilliant friendly, helpful staff 5 star x
Thanks Debbie
5/5
GoogleVery helpful.answered the phone quickly and had the answers to any questions regarding the property at their fingertips
Hi George, really happy to hear this, and thank you so much for the review
5/5
GoogleLooking to rent my property out. Excellent levels of communication; feeling suitably informed and confident to list my property with them when the time comes.
Thanks Sam, so glad to hear we met your expectations and thanks for the review
4/5
GoogleThe excellent team at RHP have been superb in all areas of property management. Well recommended!
Thanks Alex, appreciate the review
5/5
GoogleI would use Red Hot Property all the time they are very helpful and efficient. Dealing with this estate agent recently I would definitely recommend them to anyone, staff are friendly, helpful and professional. Keep up the good work, I was very impressed with the speed and efficiency in renting a property in Hexham, Northumberland.
Thanks Christine and glad we could help you
5/5
GoogleMatthew has been absolutely brilliant all the way through the process, arranging a second viewing at short notice. He always replies to emails promptly and personally. He clearly cares very much about his role in the business and has made this a painless experience for a first time renter! Thank you :)
Thanks Gayle
5/5
GoogleMatthew and Zak went above and beyond to help making our new home dreams come true. From answering our millions of questions to waiting with us in the property early whilst we had a new sofa delivered ahead of receiving our keys. We're so happy in our new home now thanks to the them both. Thank you Matthew and Zak and Red Hot Property!
Thanks Katie, ill let Matthew and Zak know, im sure it will make their day
1/5
GoogleThe agency are only interested in the landlord and not the tenant. Constant emails about basics such as working hot water and a flushing toilet, only to be faced with threats as you will be charged with the bill. They definitely took …
Hi Louise, sorry you felt this way - thats certainly not our intention
4/5
GoogleMatthew has been great helping us to understand the role of landlord for our investment propertt. He has kept us fully informed throughout the process even ddespite the COVID pandemic restrictions. Happy to recommend Red Hot Property for …
Thanks Kym
5/5
GoogleExcellent service and very helpful staff!! Matthew it's brilliant 👏 very responsive and updated me during the all renting process. I definitely recommend this agency!! Very professional service …
Hi Adrian, yes Matthew is great isnt he - Ill be sure to let him know
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hexham has the most, with 146 reviews rated 4.6 out of 5, followed by Prudhoe with 120.
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in one earlier year.
Send Red Hot Property a message.
