5/5
GoogleOmar and Paul are really nice and helpful. No hidden fees, really friendly. Really prompt in responding to emails and messages. Would definitely rent again with them
Trusted Agent profile
Quest Estate Agents in London and Watford
★★★★★
190 reviews across 2 offices and 4 platforms
Quest Estate Agents has two offices, in London and Watford. Together they have 190 reviews on four platforms, rated 4.7 out of 5 overall.
165
Reviews on Google
All 2 offices
15
Reviews on Facebook
All 2 offices
2
Reviews on Yell
All 2 offices
8
Reviews on Trustpilot
All 2 offices
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Our offices
Quest Estate Agents's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 164 reviews on Google only. Show every review
Google5/5
GoogleWe had a great experience with Quest. Paul was professional, polite, handled inquires and issues quickly. We would highly recommend them.
5/5
GooglePaul, Omar and Julie have always given us a professional service throughout the letting of our flat in Canonbury. Thoroughly dependable which we needed as we live miles away. Very grateful thanks.
1/5
GoogleIt's hard to see how this business model, let alone this business, will exist much longer. Alongside the classic “processing fees” for photocopying and other basic administrative tasks, which I had to do anyway, there is a total lack of care for, interest in, and understanding of the tenant’s needs. When I rented 79B Southgate Road (top tip: the landlord shares Quest’s values), Quest couldn’t be bothered to complete an inventory check, let alone visit the property, which led to plenty of problems down the line. I’ve learned the hard way that an agreement partly based on trust is a foolish one when dealing with such a lacklustre business (and landlord), but I also believe that people should operate with a basic level of decency and respect for each other. Quest is not interested in doing the job properly, and it’s not interested in you either, find an agent who is.
5/5
GoogleWe had a great experience with Quest, they were extremely efficient, good at communicating and helped us find a great flat in London ! Omar was keen to provide help with anything we needed from assistance with filling out forms, to re-seeing the flat. Would highly recommend doing business with Quest Properties !
5/5
GooglePaul is super efficient, always polite, and entirely trustworthy - one in a million when it comes to estate agents. It was a pleasure to rent from Quest who promptly sorted any issue with no fuss at all. Can't recommend highly enough.
5/5
GoogleBeen working with Tej as a cleaning contractor for few years now and he's a truly professional, reliable and his attention to details are second to none. Highly recommended. Gabriel,Herts Carpet Cleaning
5/5
GoogleBeing a first time buyer I am not familiar with the processes involved when purchasing a new home. A have recently completed on a flat through Quest Estate agents. The service was exceptional, they went above and beyond to guide me through the process from start to finish. I would highly recommend the service. I don't know many Estate Agents that would pop in to the property to measure the room before a new sofa arrives. I was very impressed. Hopefully it will be a while before I need to move again but I would definitely use Quest, buying or selling.
5/5
GoogleVery professional, helpful and always responded in a timely manner. I rented with Quest for 2 years and over that time nothing ever seemed to be too much trouble for these guys! I highly recommend Quest for anyone looking to rent and, in particular, Tej was really understanding and personable! Absolutely nothing to fault at all!
5/5
GoogleTej is a very genuine estate agent who has the best interests of the seller as well as the buyer at mind. One can be assured of a clean deal with him. I'd highly recommend him and Quest as reliable estate agents with a great service.
5/5
GoogleAn outstanding service. I am so glad that a friend advised me to use Quest Estate Agents to rent out and manage our property. Every aspect of the service we have received from Quest has been excellent. Tej has gone "above and beyond" in his duties, nothing has been too much trouble for him. His communication, professionalism and efficiency have been faultless. We are 100% confident that our property could not be better managed, which is very reassuring, particularly as the rates they charge are the lowest we came across when looking for property management. I would recommend Quest and would definitely use them again.
1/5
GoogleThrough Quest we got our previous landlord griffinscaffolding ....griffinscaffolding were the landlord of a F2 Bridport Place were I stayed for almost 1 year. At the stage when the contract terminated the landlord decided to deduce more than half of the deposit (on no real basis) they have lied in their deposit deduction statement. ( we know this because the tenants after us are our friends). Now we are struggling to get the undisputed deposit. It has been 2 months since we left the property. Quest and and the landlord should be avoided ..
5/5
GoogleI've had really bad experiences with estate agents in the past and was dubious about using them again, however, the property came up and we couldn't not go for it. Paul in particular was professional, helpful and made the whole experience incredibly easy and stress less. I couldn't rate Quest higher.
5/5
GoogleExcellent personal service. We would highly recommended Quest.
5/5
GoogleWe rented a house for a year through Quest, very smooth process, treated us well. Great to be able to trust an agent and relax in the house!
1/5
GoogleReally disappointed : I rung regarding a property to-let which was advertised at £850.00 per month and rung up for more information, and was told that the property to-let was actually £900.00 per month!! Not only was the property up on the website with incorrect price but Quest Estate Agent spoke to me with really bad attitude and was unprofessional. I will definitely not be renting with QUEST ESTATE AGENT !!
Agent replied · 15 June 2024
Hi Albena, I am sorry to hear that your experience with Quest Estate Agents was disappointing. You are indeed correct the property was marketed at £850 pcm, however since marketing the property we received instruction from the landlord to increase the price to £900pcm. This information was acted upon immediately, however it can take up to 24hrs for the website and portals to update. Regards Tej
5/5
GoogleWe received excellent service from Tej. He dealt with the sale of our house very professionally and efficiently and kept us informed of progress during the sale. He was also very proactive in chasing people down to ensure that progress was maintained throughout. Tej clearly understands the industry extremely well and gave us plenty of good advice. Thank you very much, Tej, for your help and support. We have no hesitation in recommending you to family and friends. Adrian and Sian
5/5
GoogleWe used quest to sell our house and would have no hesitation in recommending their services to others. Tej provided a first class service throughout the entire process. He gave us honest advice where necessary and kept us informed of all developments immediately,he also dealt firmly with a poor conveyancing solicitor and and kept everything moving along to schedule. more importantly to me Tej was honest and friendly,and i can honestly say that i could go about my daily business and not even think about what was happening,safe in the knowledge that it was all in hand and if i needed to know anything,i would. Thanks Tej Steve and Karen
5/5
GoogleI used Quest to sell my house and not only was Tej respectful of my home, he was a real genuine guy that had my interests at the top of his list. He organised open weekends and I sold my house very quickly and got above the asking price. I found him to be very professional at all times and was always at the end of the phone if I needed anything. I would use Quest again without hesitation and would definitely recommend his services.
1/5
GoogleWARNING, make sure you get your FULL deposit back When we arrived at our new flat we were greeted by a horrendous mess that included the presence of maggots. After spending over a week trying to get the place to a liveable standard we were later charged £300 for cleaning fees and this was despite giving the place a full clean. Further charges included an imaginary inventory check which was never carried out and yet they still expected £155 (ex VAT) for the service. Thankfully we had the deposit with the DPS and we were able to get the whole amount back but it will take time as Paul from Quest will use every trick in the book to make it as difficult as possible. Some of the charges such as the inventory check they will put in the contract but unless they actually carry it out and you sign for it, it is not valid. Be sure to keep any evidence to support your case and be aware that none of their prices include VAT. If you have found the place you want to live and have no alternative but to use Quest,make sure you get your full despot back because they will try and take it.
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Questions about Quest Estate Agents
Which Quest Estate Agents office has the most reviews?
London has the most, with 128 reviews rated 4.6 out of 5, followed by Watford with 62.
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