Quealy & Co reviews in Sittingbourne and Swale

★★★★★ 5/5

Google

Rating only, no written review.

Shadeymo · 9 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Can’t fault the service received over our house sale. Excellent attitude, communication and attention to detail throughout.

Andy · 8 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Excellent professional , prompt service and support from the team at Quealys , would definitely recommend.Particular thanks to Ben , Sam , Tyler and Lucy

Nicola · 7 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We had a really positive experience with Quealy & Co as first-time buyers purchasing our house. The staff were friendly, professional and helpful throughout the process. A special mention to Danielle our Sales Progressor, who was always helpful and kept everything moving smoothly. The whole purchase was quick, straightforward and hassle-free, which made the process much easier as first-time buyers. We would definitely recommend Quealy & Co to anyone looking to buy a property.

Bsave · 5 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Had a great experience with Danielle at Quealy, great communication throughout our buying process.

Jane · 3 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Recently sold our property and bought one with Quealy and can’t recommend them enough. Their service is impeccable. Amazing team, always on hand to help and explaining things properly. I had so many questions and Lee Garlick was always so kind and helpful. Danielle with the sales progression team updating us every time. Definitely use Quealy if you’re selling a property.

Priscila · 2 October 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We have had a really good experience with all the staff at Quealy & Co. After our buyer pulled out unexpectedly, we left our previous estate agent and went back on the market with Quealy & Co, and our house was sold within a week of it being on the market. All the staff are helpful and communication is always quick and positive. We are now selling and buying through Quealy & Co and have had a really positive experience. Sales progressor Lucy Bygn has kept us updated throughout the process of both our buying and selling and made us feel so much more at ease throughout the process.

Abby · 30 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Have experienced Quealy & Co through buying a property listed with them. My partner and I are young first time buyers with no experience and they have been very kind, helpful, and efficient in the process. We are currently still in the process but I know if we ever had any questions or needed any further aid they would be able to assist quickly, we have talked to a few agents and haven't had a single issue with anyone, they have helped make the experience as less daunting as possible.

Abbie · 28 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

*Update* Having just exchanged, I cannot add enough thanks to Danielle for all her hard work in making this happen. The process due to the other side became extremely complex and difficult but Danielle was calm, stayed in touch with all parties and kept everything moving as smoothly as she could. Without her we couldn't have got here. I’ve had the privilege of having Michael, Lois, Nicola & Danielle working to help me with the sale of my property. From the very first call, to the house visit and throughout the sale process to now they have been attentive, understanding, proactive and responsive at all points. So far a truly exceptional service and would highly recommend anyone in the Sittingbourne area selling to make this team your first and only call.

John-Ashley · 28 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Couldn’t have had an easier house sale. They valued well, were honest, had us a buyer on the second viewing, and Lucy has helped us so well throughout, updating regularly, answering our questions, and being an absolute pleasure. Couldn’t reccomend highly enough and big thanks to Lucy!

Stacey · 25 September 2026 · Quealy & Co Sittingbourne

★★★★★ 3/5

Google

Rating only, no written review.

Remain · 25 September 2026 · Quealy & Co Sittingbourne

★★★★★ 4/5

Google

I am pleased with the regular update that Lucy Byng gave me during my house move process , from the point of instruction to date. Lucy’s responses have always been timely and clarifications provided when I have asked for it. Thank you .

Rabbiyya · 23 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Great experience and staff made it so easy, The after sales team were amazing and Danielle was great would highly recommend

Simon · 22 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We completed our move a couple of days ago and have been very happy with Quealy's throughout the entire moving process. We found them reassuringly professional, helpful and prompt and have no hesitation in recommending them.

Ian · 20 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Danielle was extremely helpful and always responded to any questions I asked. I would recommend her and Quealy to anyone looking to buy or sell property.

Lee · 16 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Thank you to Tyler and Ben for always being at the end of the telephone to answer any questions, big or small. They were incredibly supportive, helpful and always happy to assist, with nothing ever being too much trouble. A fantastic estate agent and a real pleasure to deal with. I would definitely recommend Tyler, Ben and the team to everyone. Thank you again for all your help and support! ⭐️⭐️⭐️⭐️⭐️

Michelle · 14 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

The team at Quealy & Co were excellent throughout! We were the buyers of a property that Quealy & Co had on the market and they truly went above and beyond. We are fairly new to the property buying process and they answered all our questions and walked us through the entire process, giving us regular communication with updates throughout. Can’t recommend them enough - Danielle was excellent! Thanks!

Craig · 14 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We had a great experience, although we didn't find a house that was right for us, but Quealy went above and beyond. A special mention to Ben, who really went out of his way to ensure we were given the best properties to look at. Also a mention to Angela, who again, made sure all of our questions were answered and was very helpful with her knowledge and expertise. Lastly, Amy, who helped secure our MIP. Thank you again.

Lauren · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We had a great experience with Quealy & Co when going through the house buying process. Lucy Byng supported us through the whole process. Lucy was extremely responsive and kept us updated at every step of the way with any updates and timelines. She was so friendly and information and made the whole thing feel easy for our first house buying experience! Can’t recommend enough!

Paige · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 1/5

Google

Very frustrating experience and a complete waste of time. We submitted our offer the next working day after viewing and clearly stated from the beginning that we would require around four weeks to move in after our offer was accepted and referencing had successfully passed. For clarity, this is the point at which a tenant can reasonably serve notice on their current tenancy. We cannot give notice blindly without a formally accepted offer in place. Despite this being communicated from the outset, we were taken through negotiations, referencing, and repeated follow-ups about two weeks. At no point during that process were we told that our proposed move-in date would be a deciding factor for the landlord. We were even encouraged to serve notice early, with the suggestion that notice could simply be retracted if necessary. We found this to be unrealistic and irresponsible advice. Only after we had completed and passed referencing, and after investing considerable time coordinating references, guarantors and documentation, were we told that the landlord had declined our proposed move-in date and instead expected us to move in around 10 days earlier. This would have meant paying around three weeks of double rent, along with additional nursery costs. After we challenged the process and pointed out that this had been our stated timeline from the very beginning, the agency later acknowledged that our proposed April move-in "shouldn't have been an issue in principle." They then returned to the landlord and, several days later, secured the very same move-in date that had initially been rejected. Unfortunately, the problems did not stop there. Our signed offer included a clear condition that two pieces of furniture would be removed before the tenancy began: a 200cm x 200cm bed frame and a very large one-piece headboard measuring approximately 150cm x 200cm, which was extremely heavy. After we had signed the tenancy agreement and paid the deposit and advance rent, we were informed two days later that the landlord would not remove the furniture and that we could dispose of it ourselves. We initially tried to deal with it ourselves, but the headboard was so large and heavy that two healthy adult men were unable to get it downstairs safely. I also bruised my knee while attempting to move it. At that point I went back to the agency and explained that we simply could not remove it and that the agreed condition needed to be honoured. Their response remained that this had been raised before the tenancy began and that we could dispose of the furniture ourselves. That response was particularly frustrating because, by then, the tenancy agreement had already been signed and we had already paid thousands of pounds in deposit and advance rent. From our perspective, this was no longer an informal request made before the tenancy. It was a condition we had agreed before committing to the tenancy, and we expected it to be followed. This only reinforced our view that critical points should be clearly agreed and then actually honoured, rather than revisited after tenants have already completed referencing, signed the tenancy agreement and transferred substantial sums of money. If you are considering renting through this agency, insist that all important conditions, especially the move-in date and any agreed furniture removal, are explicitly confirmed in writing before paying a holding deposit, completing referencing or signing the tenancy agreement. Do not rely on assumptions or informal reassurances, and never serve notice before the key terms of your tenancy have been formally confirmed. Overall, a poorly managed process that caused unnecessary delays, uncertainty, avoidable costs and repeated frustration.

Kerem · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

During the process we dealt with Lee in the office, who gave constant communication and feedback, from the start he was friendly and open about everything, he would send properties through and also follow up, genuinely listening to our wants and needs in a place. When viewing properties we met Crystal who was lovely, she was really informed and anything she didn’t know she found out for us. As first time buyers, everyone we dealt with here made the process simple and easygoing, out off all the estate agents we’ve dealt with in the area they’re by far the best!

Mark · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We have had a fantastic experience with Ben so far. As first-time buyers, the house-buying process can feel overwhelming and a little unknown, but Ben has consistently reassured us and gone completely above and beyond. He is friendly, approachable and knowledgeable, and genuinely takes an interest in helping us find our new home. We couldn’t be more grateful for all of his help and support!

Megan · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

Quealy & Co dealt with the sale of our late parents home sensitively & professionally. We were always kept up to date with progress & valued their advice at different stages along the way. The whole team were fantastic but special thanks to Michael, Nicola , Lois & Danielle who we dealt with the most. They made the emotional process very easy.

Lisa · 9 September 2026 · Quealy & Co Sittingbourne

★★★★★ 5/5

Google

We have just moved into a house that was up for Sale with Quealy, and everyone we have dealt with have been incredible, Danielle and Nicola were just so professional, informative and reassuring throughout the whole process THANKYOU

Lauren · 9 September 2026 · Quealy & Co Sittingbourne