Trusted Agent profile
★★★★★
449 reviews across 2 offices and 3 platforms
Peter Lane and Partners has two offices, in St. Neots and Kimbolton. Together they have 449 reviews on three platforms, rated 4.8 out of 5 overall.
136
Reviews on Google
All 2 offices
9
Reviews on Facebook
Business-wide
304
Reviews on Trustpilot
Business-wide
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Peter Lane and Partners's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Peter Lane and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 136 reviews on Google only. Show every review
5/5
GoogleWe sold our home through Peter Lane and were very pleased with the service. The team was responsive, professional, and kept us informed throughout, giving us real confidence that everything was being handled smoothly. Highly recommended.
Thank you for you wonderful review Marian. We hope that you and the family are enjoying your new home. Kind regards Caroline, Gavin and Stuart.
5/5
GoogleI used Peter Lane & Partners to sell my house. They are a very friendly estate agents and from the very start of giving a valuation to marketing and selling the house was very easy and not at all stressful. I would definitely recommend them.
Thank you Pat.. I am so pleased you are happy with us and we all wish you well in your new home. All the best from Caroline, Stuart, Gavin and the Team.
5/5
GoogleMy husband and I recently purchased a property through Peter Lane & Partners. We saw a few properties that were listed at Peter lane & partners and the staff were super helpful and informative about the properties we did view. Once we had put an offer on a property, we worked with Caroline who was very responsive to our queries and had regular communication which was very reassuring. We would definitely recommend Peter Lane & partners to anyone considering selling their property in and around St Neots.
Thank you Hannah for your lovely review. It has been a pleasure acting for you. I hope that you and Patrick are settling in and enjoying village life. Wishing you all the very best for the future . Regards Caroline, Gavin, Stuart and the best of the team
5/5
GoogleOur experience with Peter Lane was head and shoulders above what we’d experienced with other estate agents in the area. Gavin’s knowledge of the St Neots property market is second to none and so glad we took his advice. Caroline was fabulous throughout the whole process - from viewings right through to the later stages with managing solicitors and sorting move dates. Many thanks to the Peter Lane team - we really appreciate your expertise and efforts. Jen and Luke.
Thank you Jen and Luke for your wonderful review. We hope that you and the family are now all settled into your new home. We wish you the very best for the future. Regards, Gavin, Caroline and Stuart
5/5
GoogleCaroline was absolutely amazing on the purchase of our property, kind, understanding, factual, kept us up to date through out the whole process. would defiantly recommend 20/10/25
Thank you for your kind review Bev. I hope that you are settling into your new property and enjoying village life. Kind regards Caroline, Stuart and Gavin
5/5
GoogleI would like to say how fantastic Peter lane and partners have been while dealing with our recent house purchase, we dealt with Caroline right from the first viewing all the way through to completion and nothing was ever to much for her, she was always happy to arrange extra viewings for us to check things, helped chase the solicitors for a paperwork to speed up the process and very quick responses to any questions we had, would highly recommend Peter lane and partners and will definitely use them in the future for buying and selling a property.
Thank you Danielle it was a pleasure looking after you and we all wish you the very best in your new home. Caroline & colleagues at Peter Lane & Partners St Neots
5/5
GoogleA Truly Exceptional Experience with Peter Lane (St Neots) My partner and I began our journey in October 2024, and to say it was stressful would be an understatement. Selling two properties simultaneously, losing two buyers, and then missing out on the house we had our hearts set on, it was a rollercoaster. We were working with different agents, which added to the complexity. Just when things felt bleak, we came across a listing from Peter Lane in St Neots. We arranged a viewing and were warmly welcomed by Caroline, who immediately stood out. She was kind, knowledgeable, transparent, and genuinely supportive. We fell in love with the property and made our interest known, but unfortunately, I had just lost my second buyer and wasn’t in a position to make an offer. Despite this, Caroline stayed in touch, kept us informed, and seemed genuinely invested in helping us secure the home. A week or so later, I found a new buyer, and Caroline was the first person I called. She submitted our offer, and it was accepted! From that point on, Caroline and Stuart went above and beyond. Although Peter Lane wasn’t even our agent, Caroline took it upon herself to act as the sales progressor for the entire chain of five. She chased solicitors, kept everyone updated, and was relentless in her efforts to keep things moving. When she went on holiday, Stuart seamlessly picked up where she left off and continued to drive the process forward. Thanks to their dedication, we are now happily settled in our new home, and I’m writing this review with immense gratitude. I can confidently say that without Caroline and Stuart, this move wouldn’t have happened. Peter Lane were not our agent, but they were the most proactive, caring, and committed professionals we encountered during the whole 11 month process. If we ever move again (unlikely!), they’ll be our first call. I wholeheartedly recommend them, honest, hardworking, and truly exceptional. A*****
Hi Laura Thank you for such a glowing review.. it was our absolute pleasure looking after your move and we are so happy that you, Luke and your family are finally settled in your beautiful new home. We wish all the very best from Caroline, Stuart, Gavin and the team.
5/5
GoogleHighly recommend using Peter Lane & Partners. Brilliant service from Caroline Hurrell and her colleagues.Personal but professional service. Excellent communication from start to finish. Absolutely outstanding.
Thank you for your kind review Tina, It was a pleasure meeting you and acting on your behalf. We wish you all the best for the future, Kind Regards Caroline
5/5
GoogleRecently purchased a property through Peter Lane and their service exceeded our expectations. From the very start, Caroline listened to our requirements and found the exact property and location we were looking for; our dream home. There were quite a few obstacles to overcome with the sale of our existing property and the purchase of our new home but every step of the way Caroline and the Team at Peter Lane were extremely communitive with all parties involved, very helpful, polite, knowledgeable and professional. We highly recommend Caroline and the Peter Lane Team.
Dear Susan Thank you very much for your review. It has been a pleasure looking after your move and yes, some obstacles to overcome but we got there. We all wish you all the best in your new home. Kindest regards Caroline & colleagues.
5/5
GoogleCaroline was incredibly helpful with our house sale. She provided straight forward, no nonsense advice and made the process simple. Would recommend.
Thank you Emily for your kind review, it was a pleasure to act for you. Regards Caroline and everyone at Peter Lane & Partners
5/5
GoogleGavin was very helpful throughout the process and helped resolve issues with the solicitors. Caroline was also great! Emails and calls were responded to very efficiently and both were very helpful with any questions asked. Thanks to you both for everything! Would highly recommend
Thank you Harley. We all wish you well in your new home! Very best wishes from Caroline, Gavin and the team at Peter Lane & Partners
5/5
GooglePeter Lane have now sold two properties for us. Stuart, Gavin and Caroline are friendly, helpful, efficient and professional. They go the extra mile to liaise up and down the chain to hold it together and ensure a successful sale. There are several good estate agents in St Neots but we think Peter Lane are the best. Highly recommended
Thank you Michelle for your glowing review. We are all pleased you are happy with the service and wish you and Mark all the very best. Stuart, Gavin, Caroline and the team at Peter Lane & Partners.
5/5
GoogleStuart, Gavin, and their team - notably Caroline and Jane - have been excellent in helping us sell our house, from arranging photography to advertising and coordinating so many viewings. Communication has been open and fast, and they have …
Thank you Harry. Its been a pleasure looking after your sale and we all wish you and your family the very best in your new home.
5/5
GoogleGavin, you were more than our estate agent! You was our mentor and my own personal therapist whom got us into our perfect house, through a very rocky road! …
It was my pleasure! You started this chapter as buyers and we completed as friends. I look forward to regular updates on the house renovations! Wishing you both much happiness in your new home and we will be thinking of you next week when 3 … More
5/5
GoogleHappy to use Peter Lane to sell our house. Everything went through smoothly. Would recommend them.
Thank you for your kind review Stuart. We wish you and Gill all the best for the future. Regards Stuart, Gavin & Caroline
5/5
GoogleRating only, no written review.
Thank you so much for your 5 * review Dean
5/5
GoogleWe asked Peter Lane & Partners to sell our first property and help us find our forever home. My dad had used them previously and was extremely pleased with their service, so we decided to follow in his footsteps. We are so pleased we did. The team were able to sell our home in less than a week and they helped us find our new home a week later! A special thank you to Gavin and Caroline who were always there to support us, answered any questions, gave us updates and chased straight away when needed. I was very anxious about going through the house moving process but they were both very reassuring and supportive. We would highly recommend them to anyone who is looking to sell or purchase! Thanks again so much!
Hi Jo & Chris. What a lovely review, thank you! It was our pleasure to see your sale and purchase through to completion. We wish you all the very best in your new home. Gavin, Caroline & Stuart.
5/5
GoogleRecently re used this agent after they sold my previous property 16 years ago, loved the fact i was working with the same people again and they did an amazing job, sold the house within 2 days of it going on the market and completed in ten weeks. Stuart, Gavin and Caroline were amazing to work with and it felt as though I had my own personal team looking after the sale and felt as though they loved the house as much as i did. Gavin and Caroline gave me constant updates and liaised with the other estate agents making sure i was kept informed at all times. If i ever decide to move again i will make sure they are my Estate Agent.
Hi Liz.. thank you so much, it was a pleasure looking after you and your sale and we look forward to hearing from you when you're ready to move again. Wishing you all the very best from Stuart, Gavin, Caroline & team.
5/5
GoogleWe were first time buyers and new to the area, by far the best estate agents to buy a house through in St Neots, so helpful and Gavin in particular was wonderful really helped to push our sale through, always there for any questions and just a great person to deal with, the whole team were lovely at every viewing and honestly every interaction we had with them was positive, we viewed houses with every estate agents in St Neots and the Peter lane team were by far the nicest and if we sell we will definitely use them without hesitation
Hi Clare Thank you for your review, it means a lot. We are all about customer service and we all wish you the very best in your new home. Gavin & team.
5/5
GoogleWow! What a great experience. From arranging a viewing through to contract completion, Peter Lane were there every step of the way providing regular updates, ensuring momentum was maintained and closing out issues quickly and efficiently. That said, there were no significant issues during this transaction and truly believe this was largely down to the company’s drive to meet everyone’s expectations. I would highly recommend Peter Lane and Partners.
Thank you for the glowing review Grant. We are always pleased to see that we have met our clients expectations. We all wish you the very best in your lovely new home. Stuart, Gavin, Caroline & team.
5/5
GoogleCaroline & Gavin once again gave outstanding service & advice in selling my property recently. Communication from Caroline was prompt & regular with updates, nothing was ever too much trouble. The whole process was easy & uncomplicated all the way through to completion. I highly recommend Peter Lane for any sale, thank you all 😊
Thank you for your kind review Maria. We were so pleased to act for you again. We would like to take this opportunity to wish you all the very best for the future Regards Caroline, Gavin and Stuart.
5/5
GoogleCaroline was absolutely fantastic helping us through our first home buying journey. Her communication was excellent from start to finish. Would highly recommend Peter Lane & Partners!
Thank you for your kind words Chloe. I hope that you and Ben are settling in and enjoying your first home together. Pop in to say Hi, if you are ever in town. Kind Regards Caroline, Gavin and Stuart
5/5
GoogleWe would definitely recommend Gavin and his team (Stuart and Caroline) at Peter Lane for selling a property! We had great service throughout the process and were kept up to date at all times. Very efficient at every stage of the process. Highly recommended.
Thank you for the glowing review, Annette. It was our pleasure working with you & Toni on the sale. Gavin, Stuart & Caroline.
5/5
GoogleMy partner and I recently purchased a house through Peter Lane & Partners and had a great experience. We were first time buyers who were expecting to find the process difficult and overwhelming, but the team at Peter Lane & Partners made it very straightforward for us, and communication between us, them and the sellers was slick and efficient at all times. Highly recommend- thank you!
Thank you for wonderful review Carly. I am sure that you and Seb will be very happy in your first home together. Regards Caroline, Gavin and Stuart
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Neots has the most, with 439 reviews rated 4.8 out of 5, followed by Kimbolton with 322.
Yes. In The Trusted Agent 2026 awards: Peter Lane and Partners, St. Neots won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
